1. Tamara Borja
16307 E. Trent
Spokane Valley, WA
99216
509-723-5682
tmborja4@yahoo.com
Objective:
To utilize the management and business skills I have obtained from previous experiences
to help further mydevelopment in a management environment. I am seeking a position that
allows me to display my expertise in Public Relations, Event Planning, Management and
Human Resources.
Skills Summary:
 22 Years Customer Service Experience:
 Sales and Customer Communication
 Customer Service
 Time Management
 Product Knowledge and Self Development
 Floor Coverage and Awareness
 Customer Satisfaction
 16 Years Restaurant Management Experience:
 Human Resources/Recruiting/Hiring/Training
 Timekeeping/Payroll/Scheduling
 Inventory Control/Loss Prevention/Inventory Management
 Merchandising/Product Placement
 Restaurant Maintenance/Restaurant Operations
 Product and Service Development
 16 Years Human Resource Management Experience:
 Recruiting and Training
 Team Communication and Development
 Employee Database Maintenance
 Employee Benefits and Finances
 Business Law
 Profit and Loss/Business Trends/Statistics
 16 Years Event Coordinator Experience:
 Event Planning For Business Groups
 Acquiring and Exceeding Guest Accommodations
 Entertainment and Party Booking
 Designed Entire Event Database and Workflow System
 Coordination With Other Departments To Create Enhanced Customer
Experience

2. Employment History:
1993-1999-
Riverbend Grill – Server and Bartender
Post Falls, Idaho
1999-Present-
Hugos On The Hill – Restaurant Manager
Spokane, Washington
Hugos On The Hill – Human Resources Manager
Spokane, Washington
Hugos On The Hill – Event Coordinator
Spokane, Washington
Non-Profit:
2004-Present-
Shawn Higgin’s Memorial Fund – Event and Fundraising Coordinator
Spokane, Washington
Education:
Summerville High School – High School Diploma – 1987
Trend Trade School – Travel Agent Certificate - 1995
References:
 Eric Rogers- Discovery Real Estate Group- 509-435-5506
 Kelly Inglis- District 81 Asst Cafeteria Manager- 509-951-7540
 Tami Gregory- Hugos on The Hill- 509-599-4334
 Dan Green- Spokane ParaTransit- 509-847-9843