This resume is for Ashley M. Ott, who seeks a position utilizing her planning and creative thinking skills. She has a Bachelor's degree in English Creative Writing and Cultural Studies from the University of Minnesota, along with a Fine Art minor. Her skills include strong computer, writing and verbal communication abilities. She has experience in customer service, administrative work, volunteering, and has held several food service jobs over the past decade promoting her customer service skills.

1. Ashley M. Ott
Ashmarie945@gmail.com
612.430.1703
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Objective:
 To obtain a position where I will utilize outstanding planning and creative thinking skills
to help company attain its goals and take on more responsibility as quickly as possible.
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Education:
University Of Minnesota
 Bachelor Degree B.A. Major: English Creative Writing & Cultural Studies
 Minor: Fine Art
Skills:
 Exceptional computer, written and verbal communication skills (Microsoft Office)
 Ability to multitask and prioritize.
 Ability to write creatively and handle multiple projects simultaneously.
 Experienced social media Strategist (Twitter, Instagram, Facebook, and Pinterest.)
Related Experience:
Customer Service:
 Established loyal client base through exceptional service and product knowledge.
 Used knowledge of sustainability and products to maximize sales outcome.
 Executed proper steps of service in fast paced environment.
Administrative / Office:
 Increased productivity by performing general clerical support.
 Organized and maintained client accounts by keeping up with emails, phone calls
and scheduling.
Volunteer / Service:
 Started a community engagement program in Joao Pessoa, Brazil.
 Public speaking, empowering people to live with integrity to reach their full
potential while overcoming everyday obstacles.
 Coordinated weekly meditation group at a local Zen Center.
 Helped with the details of opening up a local restaurant.

2. Work History:
Dow Art Gallery Assistant 3.16-present
Use creative skills and social media experience to promote gallery and increase sales.
Organize exhibits – Network with vendors and artists to create unity.
Grant writing and fundraising.
Minneapolis Club Server 12.13 – 1.15
Execute proper steps of fine dining service with close attention to detail.
Established customer service relationships with guests.
Surdyk’s Flights Server/Bartender 2.11 – 8.13
Performed and executed steps of service in a fast pace, busy environment.
Greatly increased knowledge of wine and cheeses from all over the world.
Town Talk Diner Server 9.09- 1.11
Increased my knowledge of spirits and hand-crafted cocktails.
Performed proper service in one of the cities most talked about chef driven concept restaurants.
Obtained relationships with vendors and built customer service skills.
Fabulous Fern’s Server 09.06-05.09
Friendly affectionate service in one of St. Paul’s most consistently busy restaurants.
Gained valuable product knowledge of wine and spirits.