Alyssa Dippel is seeking a customer service position where she can utilize her strong communication skills. She has over 5 years of experience in various front-of-house restaurant roles, including server and bartender. She also has marketing intern experience and education focused on communication studies and sports journalism. Her skills include excellent customer service, time management, and the ability to adapt in stressful situations.

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Alyssa Dippel
1216 Thomas Ave. Apt B, San Diego, CA 92019
T: 317.966.4414 E: and85@sbcglobal.net
Objective As a member of the customer service field, I have grown to love the connections I have with my guests. In an effort to
extend that connection, I am looking to remain in a field where communications based in helping remain of the utmost
importance.
Experience The Capital Grille September 2013-January2016
I currently move between front of house positions of server, cocktail waitress, and bartender. I previously held the
position of hostess for 10 months before being promoted. The CapitalGrille is a fine dining restaurant within Darden
Restaurants. This customer service position exposes me to many guests and has taught me how to exceed their
expectations.
Defender Direct March 2012-August2013
I was a marketing intern for Defender Direct; owners of William’s Comfort Air, True Home, and Protect Your Home
Authorized Dealers of ADT. I have worked with their copywriter and media buyers as a part of my internship. The
experience has taught me professionalism, negotiation tactics, writing skills, data entry, project management and much
more.
White Lodging May 2011-March 2012
I started at TGI Friday’s as a waitress where I was consistently recognized as a part of the top 15 employees. I was able
to learn about customer service, time management, training and more. I was later moved into a position at Starbucks. I
had experience as a barista and there was a desperateneed for help during the Super Bowl influx.
Education Brownsburg High School Graduated May 2012
I graduated Brownsburg High School with an Academic honors Diploma.
IUPUI August 2010-December 2014
I have completed 5 years towards a Communication Studies degree and a Sports Journalism degree.
Skills As an employee, I am confident, a quick learner, willing, task oriented, good with high stress situations and with
communicating. From thepositions listed about I have gained skills including customer service, project management,
presentation strategies, research, negotiation, data entry, professionalcallings (cold and warm), time management,
prioritization and positivefocus.
My education has exposed me to a variety of professors, students and other faculty, which has taught me how to further
adapt. I am now better at adjusting myself in order to better the situation while still upholding my personal foundations
and beliefs.