1. A L E X A L . B A T T A G L I A
823 Ewing Drive Westminster, MD 21158
(443) 328-5200 alexa.battaglia10@gmail.com
Objective:
To join an established and growing company at a challenging and rewarding position in the medical
field.
PROFESSIONAL EXPERIENCE
Nextgen Healthcare
July 2016- Present
Medical Billing Specialist (A/R)- Temp to Permanent
 Receive denied claims
 Call insurance companies
 Print and send medical records
 Review claims and eligibility on insurance websites
 E-mail posting when an error is discovered
 Send first and second level appeals
 Train new employees while doing so I review the claims AR handbook I completed
 Complete daily productivity sheet on excel
 Complete tasks in Nextgen program
 Print medical records from EHR
 Print patient claims and EOB’s
 Submit secondary claims with primary EOB
 Make detailed notes under completed encounters
 Send inquiries on web portals such as Availity and Carefirst
 Check claims on Availity clearinghouse
 Set up our clients Availity provider portal for all employess
 Investigate checks not deposited
 Task client for adjustment approvals
 Task client for CPT code and modifier errors
 Analyze denial codes
 Update insurance contact information such as address, phones numbers, and fax numbers on our
provider spread sheet
 Send returned mail to corrected address
 Scan in sent medical records and received EOB’s in the shared drive
 Scan in coversheets into ICS/document management
 Make adjustments
 Set schedule for my workload
 Update patients demographics and insurance information
 Transfer authorizations and insurance card after updating information
 Apply for retro-authorizations
 Send deductible EOB’s to posting
 Contact the client when there is a COB issue
 Complete 35 or more claims per day

2. America’s HealthCare At Home 1510 Caton Center Dr. Halethorpe, Maryland 21202
November 2015- February 2016
Documentation Specialist
 Retrieve re-authorizations
 Review patients compliance
 Log prescriptions and authorizations
 Retrieve prescriptions
 Research balances on patients accounts
 Call patients and discuss why they haven’t used their machines
 Call doctors for medical records
 Send and receive 719A forms for Medicaid
Proximal Owings mills Maryland 21157 (Remote position)
July 2015- September 2015
Medical biller/ Bill collector
 Answer phone calls
 Collect patient balances
 Collect payments from insurance companies
 Call patients and verify insurance
 Communicate with office to make sure they received payments
 Collect monthly payments from patients that agreed to payment plans
 Answer phone calls
 Post payments
 Open received mail
 Update patient information
Maryland Center for Physical Therapy Owings Mills, Maryland 21117
November 2013- July 2015
Receptionist, PT Tech, and Medical Biller and Coder
 Answer phones
 Schedule new/ established patients
 Run benefits
 Post payments and run electronic billing
 Apply/remove electronic stimulates and add heat/ice
 Clean medical rooms
 Assist physical therapist in exercises with patients
 Set up and take down equipment
 Assist patients in and out of therapy areas
 Give patients instructions on at home exercises to perform
 Pull charts and print appointment encounter forms for the following day
 Make reminder calls for the following day
 Open and close physical therapy office and make sure rooms are stocked(towels, pillow cases, gowns,
lotions, gel, clean equipment, and bed paper)
 Receive payments from insurance companies and deposit into company account
 Manage company account
 Receive co-pays
 Insert new patients information and scan insurance cards and photo ID into system
 Run insurance benefits and eligibility
 Check online payments for insurance companies
 Submit payments to supply companies
 Ensure employees have their work schedules
 Manage patient accounts

3. Mid Atlantic Sports Therapy and Rehab Eldersburg, Maryland 21784
March 2014- June 2014
PT Tech
 Apply/remove electronic stimulates
 Assist patients with exercises
 Give patients instructions on home exercises
 Set up and take down equipment
Americas at Home Healthcare
1510 Caton Center Dr. Halethorpe, Maryland 21202
August 19, 2013- September 11, 2013
 Externship 200 hours as required for medical coding certification
Wexford Health Services Baltimore, Maryland 21202
August 2011- October 2012
Medical Records Clerk
 Initiate medical charts for new patients
 Pull charts daily for patients that are scheduled for appointments/transfers/discharges
 Insert all patients medical work into chart
 Pull charts for special audits, peer view, and Rx refill request
 Prepare new charts as new patients join
 Make copies/fax various forms when required
 Mail medical record copies when presented with a properly complete medical release
 Receive and respond to e-mails/ phone calls in a timely manner
 Left position to attend TESST college to study medical billing and coding
E.W. Becks
Main street Sykesville, Maryland 21784
August 2007- August 2009
Hostess
 Greeted customers
 Escorted customers to their tables
 Organized seating chart
 Operated switchboard and directed calls to appropriate employee
Panera bread Sykesville, Maryland 21784
August 2010- February 2011
Bus girl
 Maintained a clean environment for employees and customers
 Prepared fresh refreshments
 Managed and maintained a daily inventory of products
EDUCATION
TESST College, Baltimore, MD. 21227 January 2013- August 2013
Studies: Medical Billing & Coding
Completed course work and 200 hour externship
Diploma will be received in November 2013
Liberty High School August 2007- June 2011
High School Diploma
Professional References:

4. Frank Parish (Baltimore Region Infection Control Coordinator)
Wexford Health Sources
(410) 245- 7067
Delores Opher
Americas at Home Healthcare
(410) 737- 9200
Rebecca Smith
Self employed
(443)847-1494
Nancy Schroeder-Stambaugh
TSI
(443)900-0617