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Lami T Al Takrouri
Mobile number: 0798737372
Date of Birth: 21 January 1972
Nationality: U.s citizen
Gender: Male
Email:lamialtakrouri@yahoo.com
District Manager
“Operation Award- Five Stars Store#4962” (2011).“Gold Eye of the Customer Award” (2010). “Central NJ Sub Market Sales
Growth Award” (2009).“Central Jersey Sales Growth Award” (2007).
Key Skills
 Guest Service Excellence
 Front- & Back-of-House Operations
 Budgeting & Cost Controls
 Five-Star Stores Management.
 Teambuilding/Training/Supervision
 Safety/Sanitation/Quality Controls
 Vendor/Inventory Management
 Handle multiple stores
 Plan and carry out Local sales marketing like door
hanging, newspaper insertion, corporate calling etc.
 To carry out staff meeting at periodic intervals &
ensure motivation of the team.
 Responsible for maintaining the various MIS reports
Experience
McDonalds Jordan, Armoush Tourist Investments Co. Ltd
MDS Manager (Manager Delivery Service), March 2014 to present.
 Monthly visit reports.
 Daily check of service according to the company standers.
 Recruit MDS team members.
 Handle customers complains.
 Indicate stores delivery areas.
A Slice of the Pie, Inc. (Domino’s Pizza Franchisee).
District Manager, 2007 - 2011
Store Manager, 2004 -2007
 Handle customer complaints in regards to product satisfaction, delivery and other matters arising.
 Supervise team members training and execute team members evaluation & career development
 Plan, organize and execute task relating to new restaurants openings.
 good analytical skills and result oriented
 Able to work with minimum supervision and executes task efficiently.
 Arrange the weekly and monthly inventory operations and standards.
 Handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate
solutions to restaurant problems.
Khan Enterprises, Inc. (Domino’s Pizza Franchisee).
Assistant Manager, 1996 – 2007
 Aid the store manager in meeting and exceeding performance targets.
 Help recruit, train and manage other branch staff.
 Generate an enjoyable and professional working environment.
 Provide a consistently high quality product and service to customers.
 During the store manager’s absence, fulfill all their various roles.
 Ensure that health and safety and cleanliness standards are upheld at all times.
 Run shifts (open –close).
 Handle Paper work at the end of the daily shifts.
 Set up make lines.
 Make sure that all equipment’s are efficient and t ready to use.
 Indicate delivery routes for drivers.
 Follow up with daily complaints and customer service in general.
Education
 Applied Since University – Hotel Management Bachelor july-1996
ADDITIONAL TRAINING COURSES:
 Shift Management Excellence 2014
 Five-Star Training, 2000, 2001
 ServSafe training , 2004
 Safety and Sanitation training 2006
 Training on Operating ( Bulse Software) 2008
Language
Arabic: Fluent.
English: Fluent
References
 Marci Hawkins (A Slice of the Pie).
Phone No. +1732 764 9640.
 Mike Khan (Khan Enterprise).
Phone No. +1201 281 9000
 Amit Patel (Ritu Pizza Inc).
 Phone No. +1908 874 0643

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Lami T Al Takrouri

  • 1. Lami T Al Takrouri Mobile number: 0798737372 Date of Birth: 21 January 1972 Nationality: U.s citizen Gender: Male Email:lamialtakrouri@yahoo.com District Manager “Operation Award- Five Stars Store#4962” (2011).“Gold Eye of the Customer Award” (2010). “Central NJ Sub Market Sales Growth Award” (2009).“Central Jersey Sales Growth Award” (2007). Key Skills  Guest Service Excellence  Front- & Back-of-House Operations  Budgeting & Cost Controls  Five-Star Stores Management.  Teambuilding/Training/Supervision  Safety/Sanitation/Quality Controls  Vendor/Inventory Management  Handle multiple stores  Plan and carry out Local sales marketing like door hanging, newspaper insertion, corporate calling etc.  To carry out staff meeting at periodic intervals & ensure motivation of the team.  Responsible for maintaining the various MIS reports Experience McDonalds Jordan, Armoush Tourist Investments Co. Ltd MDS Manager (Manager Delivery Service), March 2014 to present.  Monthly visit reports.  Daily check of service according to the company standers.  Recruit MDS team members.  Handle customers complains.  Indicate stores delivery areas. A Slice of the Pie, Inc. (Domino’s Pizza Franchisee). District Manager, 2007 - 2011 Store Manager, 2004 -2007  Handle customer complaints in regards to product satisfaction, delivery and other matters arising.  Supervise team members training and execute team members evaluation & career development  Plan, organize and execute task relating to new restaurants openings.  good analytical skills and result oriented  Able to work with minimum supervision and executes task efficiently.  Arrange the weekly and monthly inventory operations and standards.  Handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
  • 2. Khan Enterprises, Inc. (Domino’s Pizza Franchisee). Assistant Manager, 1996 – 2007  Aid the store manager in meeting and exceeding performance targets.  Help recruit, train and manage other branch staff.  Generate an enjoyable and professional working environment.  Provide a consistently high quality product and service to customers.  During the store manager’s absence, fulfill all their various roles.  Ensure that health and safety and cleanliness standards are upheld at all times.  Run shifts (open –close).  Handle Paper work at the end of the daily shifts.  Set up make lines.  Make sure that all equipment’s are efficient and t ready to use.  Indicate delivery routes for drivers.  Follow up with daily complaints and customer service in general. Education  Applied Since University – Hotel Management Bachelor july-1996 ADDITIONAL TRAINING COURSES:  Shift Management Excellence 2014  Five-Star Training, 2000, 2001  ServSafe training , 2004  Safety and Sanitation training 2006  Training on Operating ( Bulse Software) 2008 Language Arabic: Fluent. English: Fluent References  Marci Hawkins (A Slice of the Pie). Phone No. +1732 764 9640.  Mike Khan (Khan Enterprise). Phone No. +1201 281 9000  Amit Patel (Ritu Pizza Inc).  Phone No. +1908 874 0643