UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later"

•

8 likes•19,268 views

The document discusses UX strategy for a pro tax group. It begins with a quote about strategy being about choosing what not to do. It then outlines three customer benefits for tax preparers: eliminating wasted time, making a difference for taxpayers, and growing their practice. The rest of the document discusses developing a mission-based UX strategy through discovery, design, defining benefits, and delivery. It emphasizes focusing strategy on customers and defining priorities to overcome roadblocks between groups.

@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016
OBLIGATORY MICHAEL PORTER QUOTE
“The essence of strategy is
choosing what not
to do.”

@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016
pro tax group
experience design

Mission-Based UX Strategy
customer benefits for pro tax preparers
Eliminate 
Wasted Time
Make a Difference
to Taxpayers
Grow
My Practice
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

S t r a t e g y E x e c u t i o n
D
ISCO
VER
facts,insights&
possibilities
D
ESIG
N
solutions
D
EFIN
E
custom
erbenefits
D
ELIVER
products&
services
go
broad
narrow
go
broad
narrow
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

Pro Tax Vision:
Bring the power of time and money
to accountants and their clients -
so they may prosper
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

H/T:
Erik Flowers & Megan Erin Miller
Practical Service Blueprinting
practicalservicedesign.com
customers in front
business back stage
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

?
customer-facing
strategy
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016
internal change
management
? ?

“Priorities.”
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

“I'm staggered whenever a Director-
level or higher executive claims they
have 3, 5, 7, or 27 ‘priorities.’ Because,
at that level, your entire career is
defined by the unbelievably great ideas
that you reject.”
Merlin Mann
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

What are the biggest roadblocks you experience when working
across business units or functional groups?
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

What are the biggest roadblocks you experience when working
across business units or functional groups?
Conﬂicting priorities
No shared outcome
Lack of trust
Lack of deﬁned roles
Tension between trade-offs
Undeﬁned success metrics
Lack of work deﬁnition
Escalating unresolved decisions
12%
24%
9%
4%
10%
29%
10%
4%
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

Better Priorities
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016
Why
do UX people
care about
this?

PRODUCT
COMPANY
PURPOSE
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

PRODUCT
COMPANY
PURPOSE
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016
WHY?
WHAT?
HOW?

http://www.benjudy.com/definitions-of-ux-strategy
CLOSING THOUGHTS
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

USA 2016
@benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016
STRATEGIC
UX THOUGHT
LEADERSHIP
AT ALL
ALTITUDES
THE WORLD
SOCIETY
MARKETS
INDUSTRIES
COMPETITORS
MY ORGANIZATION
MY DESIGN PRACTICE
SERVICE EXPERIENCES
PRODUCT PLATFORMS
PRODUCT
USER INTERFACE
PURPOSE
DESIGN AS A
SOCIETAL CHANGE
AGENT
COMPANY
DESIGN PRACTICE
PRODUCT
DESIGNING
EXPERIENCES
Ha Phan
Running
experiments
at GoPro
Leah Buley
False distinctions
between CX & UX
driven by org
assumptions
Jim Kalbach
Shared Value / social benefit /
“what is a market?”
Beverly May
UX Awards
Matt Wakeman
& Jon Ashley
Omnichannel
decision
frameworks
Ben Judy
Mission-Based UX
Strategy retrospective
Calvin
Robertson
UX org structure &
process at Federal
Reserve KC
Shikha Desai
Design Jams /
hackathons / garage
project methods
Ronnie Battista
UX Strategist =
Rock Star

What is Lean UX? No really. I’ve read some stuff about it and it’s great in theory but I’m finding it hard to implement. In a practical talk about how to apply the methodology, JD and JC will show you the tools and give you the inside story on how they’re using Lean UX in Westpac to kick goals. How do they test? How do they learn? How do they get the rest of the business to buy into their approach?

UX STRAT USA: Jon Ashley and Matt Wakeman, "Decision-Making Frameworks for Om...

UX STRAT

UX STRAT Europe, Michel Jansen, “Using UX Strategy to Move Aegon Toward Custo...

UX STRAT

UX STRAT Europe 2015 - UX Strategy: today and tomorrow

Tim Loo

It's been an exciting time for UX professionals working in the area of experience strategy. Increasing demand for experience design thinking at the top level and overarching vision at organizational level has propelled our emerging discipline into the forefront. So where has this all gotten us to? How successful have we been in getting our strategies to deliver real change to the plans and cultural behaviours of organisations and better outcomes for their customers. And where do we turn to for the wider skills and inspiration to lead user centered change. What is the future for the UX strategist?

UX STRAT 2013: Andrea Moed, The Empathy Cycle: Customer Insight Gets Rhythm

UX STRAT

UX STRAT USA: Leah Buley, "The Role of UX / CX in Business"

UX STRAT

UX STRAT USA: Janaki Kumar, "Creating a Culture of Design-Led Innovation"

UX STRAT

UX STRAT Europe, Sarah Oey and Tim Loo, “Turning CX Strategy into CX Reality ...

UX STRAT

The adoption of design thinking has been widely debated inside the design and business community, but very few groups had approached the process with a human-centric approach that is able to consider both cognitive and social psychological requirements. This session addresses the issue of defining an empirical framework and a strategy, supported by psychology findings and corroborated by direct experiences, that is able to catalyze and measure the adoption of design thinking emphasizing the human and organizational implications that a change of this magnitude implies. We will also argue that promoting and supporting organizational change is an adaptive challenge that requires counter-intuitive timings in order to support both designers, and non-designers' minds through an inevitable state of disequilibrium.

UX STRAT USA 2016 Workshop: Jim Kalbach, "Mapping Experiences"

UX STRAT

UX STRAT USA: Ben Babcock, "Blending Big Data and Little Data to Build Amazin...

UX STRAT

UXPA 2015 UX Strategy Tutorial

Stephen Denning

UX Strategy is a term that has been around for quite a while but is often not really well understood or implemented in business. Some companies have dedicated UX teams while others have a single UX champion who is struggling to make sense or identify what UX means to their organisation. How can organisations start thinking about how to bake UX into how they work? This tutorial at UXPA 2015 in San Diego, CA, took a pragmatic look at deconstructing what UX and UX strategy means to organisations, and looked at a framework to provide practical strategies to help connect UX Strategy to Business Strategy with the aim of truly embedding user insights and user centered design into the culture of their organisations.

UX STRAT Europe 2017: Nico Weckerle, "Shifting the Deutsche Telekom Mindset t...

UX STRAT

UX STRAT 2014: Tim Loo's Workshop - Experience Visioning & Roadmapping

Tim Loo

This presentation is a shareable version of my workshop presentation from UX STRAT 2014, Boulder, Colorado. In this workshop, we discussed the purpose of vision and roadmap in the experience strategy and the importance of working together with both business stakeholders and customers in the planning process. We covered practical definitions, skills and techniques: - What is an experience vision? - What are the ingredients for a great experience visions? - Running visioning workshops with stakeholders - Communicating experience vision through storytelling - What is an experience roadmap? - Creating a delivery roadmap

The experience is the product (for Mind The Product 2016)

Peter Merholz

UX STRAT 2013: Jon Innes and Liam Friedland, UX Strategy and Organizational S...

UX STRAT

UX STRAT Europe 2017: Barbara Koop: “Metrics for Evaluating the Impact of UX ...

UX STRAT

UX Capabilities PresentationLaurel Tripp

User Experience vs Customer Experience - same,same but different

Niels Anhalt

UX STRAT USA, Leo Frishberg and Dr. Charles Lambdin, "Presumptive Design Work...

UX STRAT

10 spaces-ux capabilities-presentationMatt DeYoung

UX STRAT Europe 2017: David Ruiz, "Developing a Multi-Channel Banking Experie...

UX STRAT

What is UX Strategy? - Tim Loo @ UX Brighton

Tim Loo

Melewi UX audit

Rumen Manev

Юзабилити и функциональность ДБО2017

Дмитрий Силаев

Говорим об успешности ДБО 2017. Какие цифры являются показательными, на какие критерии стоит обратить внимание, какие принципы взаимодействия пользователей ДБО вы не сможете игнорировать. Примеры из ежегодного юзабилити-исследования и сравнение функциональности интернет-банков и мобильных приложений. Оценка востребованности пользователями функционала ДБО и сравнительное юзабилити-исследований позволит более взвешенно смотреть на конкурентов и внутреннюю статистику активности в ДБО . Зачем? – Конкуренция растет: банки, ИТ-стартапы, телеком, Сбербанк и государство, технологии. Важно отслеживать лучшие решения, которые работают; – Потребность пользователей увеличивается с ростом безналичных платежей, пользователи становятся все более ленивые. Только исследования пользовательского поведения дает шанс вырваться вперед в конкурентной борьбе. – основной задачей банка остается вовлечение пользователей. И тут надо четко знать, что мешает "новичкам", как работают с ДБО "опытные", какой функционал может стать драйвером "активации" клиентов. Взвешенная оценка по развитию ДБО позволит сократить издержки на разработку и увеличить бизнес-эффективность своих каналов. PS приглашаем на мероприятия по Accessibility, где мы поделимся данными из проектов по оценке "доступности" веб-сайта, его мобильной версии, а также iOs мобильных приложений банков.

UX STRAT USA: Shikha Desai, "Using Design Jams to Guide Microsoft's Office Su...

UX STRAT

What's hot

UX STRAT 2013: Josh Seiden, Lean UX + UX STRAT

UX STRAT

How to Develop a Successful UX Strategy

UserZoom

UX STRAT Europe 2018: Dr. Giulia Calabretta, Delft University of Technology

UX STRAT

UXHK 2013: UX Strategy Workshop with Tim Loo

Tim Loo

Embedding Design Thinking at Sony to accomplish Business Strategy

Andrea Picchi

UX STRAT USA 2016 Workshop: Jim Kalbach, "Mapping Experiences"

UX STRAT

UX STRAT USA: Ben Babcock, "Blending Big Data and Little Data to Build Amazin...

UX STRAT

UXPA 2015 UX Strategy Tutorial

Stephen Denning

UX STRAT Europe 2017: Nico Weckerle, "Shifting the Deutsche Telekom Mindset t...

UX STRAT

UX STRAT 2014: Tim Loo's Workshop - Experience Visioning & Roadmapping

Tim Loo

The experience is the product (for Mind The Product 2016)

Peter Merholz

UX STRAT 2013: Jon Innes and Liam Friedland, UX Strategy and Organizational S...

UX STRAT

UX STRAT Europe 2017: Barbara Koop: “Metrics for Evaluating the Impact of UX ...

UX STRAT

UX Capabilities PresentationLaurel Tripp

User Experience vs Customer Experience - same,same but different

Niels Anhalt

UX STRAT USA, Leo Frishberg and Dr. Charles Lambdin, "Presumptive Design Work...

UX STRAT

10 spaces-ux capabilities-presentationMatt DeYoung

UX STRAT Europe 2017: David Ruiz, "Developing a Multi-Channel Banking Experie...

UX STRAT

What is UX Strategy? - Tim Loo @ UX Brighton

Tim Loo

Melewi UX audit

Rumen Manev

What's hot (20)

UX STRAT 2013: Josh Seiden, Lean UX + UX STRAT

How to Develop a Successful UX Strategy

UX STRAT Europe 2018: Dr. Giulia Calabretta, Delft University of Technology

UXHK 2013: UX Strategy Workshop with Tim Loo

Embedding Design Thinking at Sony to accomplish Business Strategy

UX STRAT USA 2016 Workshop: Jim Kalbach, "Mapping Experiences"

UX STRAT USA: Ben Babcock, "Blending Big Data and Little Data to Build Amazin...

UXPA 2015 UX Strategy Tutorial

UX STRAT Europe 2017: Nico Weckerle, "Shifting the Deutsche Telekom Mindset t...

UX STRAT 2014: Tim Loo's Workshop - Experience Visioning & Roadmapping

The experience is the product (for Mind The Product 2016)

UX STRAT 2013: Jon Innes and Liam Friedland, UX Strategy and Organizational S...

UX STRAT Europe 2017: Barbara Koop: “Metrics for Evaluating the Impact of UX ...

UX Capabilities Presentation

User Experience vs Customer Experience - same,same but different

UX STRAT USA, Leo Frishberg and Dr. Charles Lambdin, "Presumptive Design Work...

10 spaces-ux capabilities-presentation

UX STRAT Europe 2017: David Ruiz, "Developing a Multi-Channel Banking Experie...

What is UX Strategy? - Tim Loo @ UX Brighton

Melewi UX audit

Viewers also liked

Юзабилити и функциональность ДБО2017

Дмитрий Силаев

UX STRAT USA: Shikha Desai, "Using Design Jams to Guide Microsoft's Office Su...

UX STRAT

UX STRAT Europe, Michael Thompson, “Bridging the UX-Business Gap: A Framework...

UX STRAT

UX STRAT Europe, Kees Moens, “Haarlem Oil: UX Strategy at ING”

UX STRAT

UX STRAT USA: Beverly May, "Moving Your Team From Good To Great UX"

UX STRAT

UX STRAT USA: Ha Phan, "Using Design Experiments as a Springboard for Strategy"

UX STRAT

UX STRAT USA: Dr Jeffrey Onken, "Experience Mapping UX Change Management In L...

UX STRAT

Speaking up for Experiences

Stephen Anderson

For all the attention given to design and UX in recent years, here’s the truth: Most companies are not set up to truly deliver an experience. Consider the rich, nuanced experiences we’ve come to expect from more mature mediums like film or game design. These experiences makes us feel, in deep and profound ways. But pulling this off requires a constant orchestration of things at the systems-level and a laser focus on incredibly fine emotional details. And speaking frankly, things like “feelings” “experiences” and “emotions” — these are intangible things. Businesses are trained to prioritize, quantify, and measure tangible things, that promise a clear payoff. We pit belief–about what will create a great customer experience— against data. Is there a reconciliation between these two mindsets? In this session on design leadership, speaker Stephen P. Anderson will share his experiences, both as a consultant and as part of an executive team, trying to balance the needs of the business with needs of the customer. He’ll share a model — adapted from game design — that offers to balance theses kinds of “art and science” issues, promising to bring together cross-functional teams and reconcile competing interests. Taking cues from game design, this new model will give you a constructive way to think about everything from designing for emotional needs to tracking key metrics to discerning between “little e” experiences and the “Big E” experience. Walk away with a framework you can use to balance what’s right for the business with what’s right for the customer.

Юрий Ветров — Алгоритмический дизайн

Yury Vetrov

UXPeople 2015: Юрий Ветров — Платформенное мышление

Yury Vetrov

UXPeople2013: Юрий Ветров — UX-стратегия. Теория и практика

Yury Vetrov

UX Poland 2014: Y.Vetrov — Applied UX StrategyYury Vetrov

Как интернет вещей «убьет» известные нам методики проектирования интерфейсов

Alexey Kopylov

Устоявшаяся методика проектирования взаимодействия основана на персонажах и сценариях. Эта методика плохо работает на массовых продуктах с большим количеством уникальных видов деятельности и вариантов использования. Также она плохо учитывает гетерогенности современных информационных продуктов и услуг. На помощь нам приходят картирование услуг (в частности Customer Journey Map) и такие методики, как Jobs to Be Done и Agile/Lean варианты. Однако, неизбежно грядущий интернет вещей делает и эти методики морально устаревшими. Что дальше? Какую метододлогическую базу мы должны построить, чтобы быть встретить новый дивный мир во всеоружии?

Amuse UX 2015: Y.Vetrov — Platform Thinking

Yury Vetrov

Design in Tech Report 2017

John Maeda

PDF, audio, and voiceover are now available on designintechreport.wordpress.com Today’s most beloved technology products and services balance design and engineering in a way that perfectly blends form and function. Businesses started by designers have created billions of dollars of value, are raising billions in capital, and VC firms increasingly see the importance of design. The third annual Design in Tech Report examines how design trends are revolutionizing the entrepreneurial and corporate ecosystems in tech. This report covers related M&A activity, new patterns in creativity × business, and the rise of computational design.

Design Weekend Ярославль 2014: Юрий Ветров — Продуктовый дизайнер. Современно...

Yury Vetrov

CodeFest2015: Ю.Ветров — От дизайн-команды к дизайн-культуре

Yury Vetrov

Interaction designers vs algorithms

cxpartners

Стачка! 2016: Юрий Ветров — Дизайн с выхлопом

Yury Vetrov

Place in Space (AKA "How to Design A Concept Model")

Stephen Anderson

“How do you create a concept model?” It's a simple question without a simple answer. As wranglers of information, we routinely create visual artifacts to make sense of difficult subjects. Think service blueprints. Site maps. Clusters of sticky notes on walls. Venn diagrams. These are all external representations created to organize our understanding—concept models. And in team settings, these models allow us to communicate and collaborate; master these visual thinking skills and you can effectively frame the conversation. For as long as we’ve organized things into stacks (“my pile, your pile”) or into some continuum (letterforms carved into a clay tablet, sorting kids by height), we’ve used the *spatial* arrangement of things to assign meaning. Consciously or not, we're tapping into a powerful visual language to help us and others understand difficult concepts. But, what is this language we're using? And can it be taught? In this session, speaker and author Stephen P. Anderson will share the fundamental elements behind every visual representation. Much like there’s a grammar behind the written word, there’s a grammar behind the visual display of information; once understood, you can easily create clear and concise visual representations of thought. Best of all, this same approach extends into other kinds of external representations, such as custom data visualizations or novel interfaces. And, as we move into a connected world, where information is distributed into the physical environments around us, we can prepare now by having a fundamental vocabulary to describe this arrangement of information. Whether on the page or screen, or in the physical space around us, understanding how to derive (and convey) meaning through the arrangement of information is and will become an essential skill for anyone designing information.

Viewers also liked (20)

Юзабилити и функциональность ДБО2017

UX STRAT USA: Shikha Desai, "Using Design Jams to Guide Microsoft's Office Su...

UX STRAT Europe, Michael Thompson, “Bridging the UX-Business Gap: A Framework...

UX STRAT Europe, Kees Moens, “Haarlem Oil: UX Strategy at ING”

UX STRAT USA: Beverly May, "Moving Your Team From Good To Great UX"

UX STRAT USA: Ha Phan, "Using Design Experiments as a Springboard for Strategy"

UX STRAT USA: Dr Jeffrey Onken, "Experience Mapping UX Change Management In L...

Speaking up for Experiences

Юрий Ветров — Алгоритмический дизайн

UXPeople 2015: Юрий Ветров — Платформенное мышление

UXPeople2013: Юрий Ветров — UX-стратегия. Теория и практика

UX Poland 2014: Y.Vetrov — Applied UX Strategy

Как интернет вещей «убьет» известные нам методики проектирования интерфейсов

Amuse UX 2015: Y.Vetrov — Platform Thinking

Design in Tech Report 2017

Design Weekend Ярославль 2014: Юрий Ветров — Продуктовый дизайнер. Современно...

CodeFest2015: Ю.Ветров — От дизайн-команды к дизайн-культуре

Interaction designers vs algorithms

Стачка! 2016: Юрий Ветров — Дизайн с выхлопом

Place in Space (AKA "How to Design A Concept Model")

Similar to UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later"

Embrace greed, embrace content strategy

Margot Bloomstein

What's your bag? Design, IA, or web project management? Whatever your area of focus in shaping the user experience, partnering with a content strategist can help you get what you want. 2010 has been a breakout year for the industry, so let's talk about how you can incorporate insights and deliverables from content strategy into your next project. We'll discuss how the questions a content strategist brings to the table can enrich your deliverables and benefit your end users—and how you can reframe the RFP to upsell content strategy in your next pitch and get what you want along the way. Presented at Vancouver User Experience, #VanUE, October 12, 2010.

UXPA2019 Forging Alliances with Project Management: A PM’s View of UX

UXPA International

It is critical for Design and Project Management to be true collaborators in getting things done. This session aims to help UX practitioners advance their careers and be more successful in collaborating with individuals with different motivations and mindsets, and who often speak a different language. The session shares insights on Project Management and offers ways that the UX profession can help business understand the strategic value of Design within the enterprise. The majority of the world’s enterprises still operate projects in a “traditional” sense. Project Managers are eager to learn more about Design (e.g. managing innovation), but frequently harbor trepidation or misunderstanding of UX and are unsure how to incorporate Design on their projects. Join this session to learn how the strategic partnership between Design and Project Management can evangelize UX as a force for change and innovation and help PMs operate in a more flexible, discovery-driven world.

User-Centered Analysis and Design in Agile

Nazli Ceren BINYILDIRIM

How to create a massive linked in referral network with the most influential ...

IAMCP MENTORING

How to create a massive linked in referral network with the most influential ...

Danil Dintsis, Ph. D., PgMP

BI Dashboard Formula Methodology: How to make your first big data visualizati...

BI Brainz

Visible Banking - Social Media & Banking 2.0

Christophe Langlois

Using Customer Research to Build Your Product

Arpit Rai

How to be an Enterprise PM and Build For Hypergrowth by Twilio PM

Product School

10 Ways to Improve Your Web Content Strategy

Bridgeline Digital

Rehashing offline copy or boring marketing collateral for your website just doesn't cut it anymore. Your website, blogs, webinars, video and podcasts, social media, and other online content all offer you tremendous opportunities to connect with your customers and drive business. Sounds great right? It is. But only if you do it well, and create the kind of content that both resonates with your customers and meets your business objectives.

How to Create a Strong Value Proposition Design for B2B - It's all about the ...

Daniel Nilsson

You need to stand out in 3 seconds - The competition is fierce and you need to be able to catch interest in less than 3 seconds and then keep it. This is true no matter if you are creating a message for a presentation, the web, a speech or a video. Most likely you do the following misstakes today - You start a presentation with a company overview - You start a presentation about your product - Your webpage is all about your product ä You have more then 10 words on your power point slide Tools the super professionals use will be yours In this presentation you will learn how to create amazing B2B Value Propositions Designs that will not only say what you need to say but will catch the interest of the person you are trying to reach in a totally new way. I will show you 4 tools that the super professionals use and how to use them.   I created this presentation after doing extensive research on how to create a strong value proposition. The data I have reviewed are from marketing experts, Gartner, reports and my own personal experience creating value propositions.    The purpose of the presentation is to share my conclusions on how to build a strong value proposition.   Please feel welcome to share your thoughts, insights or comments. I love feedback. You can send an email to info@daniel-one.com or visit my webpage www.daniel-one.com. I look forward to hear from you.    Some pictures can be a bit blurry when you view the presentation directly from the web. To view a high quality version of the presentation simply download it. If you have any questions please don't hesitate to contact me at www.daniel-one.com

Building Buy-In: Internally Positioning UX for Executive Impact

John Whalen

Why can’t other people in your organization see what you see? That UX insights you uncovered will revolutionize your company and delight your customers like never before! Doesn’t everyone “get” UX nowadays? The truth is more complicated than just recognizing UX value: Your professional goals and focus are different than those of others in your organization (e.g., C-Suite, Product Managers, Marketers, Developers) by design. What to do? Learn how to position and present your work for maximum uptake to ensure UX has a sizeable and valuable impact on your products and customer experience. We reveal what we have learned – often the hard way – about linking UX research and design with organizational goals and strategic directives. With a little planning, you can to ensure your creative UX work has an influence and actually sees the light of day when the product is launched. #UXPA2016

McLean Donnelly - Design & Business: A New Model of Product Strategy

Julia Grosman

Bridge.program.overview

University of sargodha

NYU Startup School: Getting To Product-Market Fit Part II (Talking to Humans)

NYU Entrepreneurial Institute

Customer centric web design for successful Inbound Marketing

Brandsensations

Content Marketing - Making the Challenge Easier - Edward Bate, Edward Bate Co...

DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions

Content marketing has been around forever, and yet businesses continue to struggle with getting it right. It's hard to be consistent, hard to do it well, and hard to measure success - so it's no wonder the allure and direct ROI of performance marketing often wins the lion's share of attention (and dollars!) In this talk Edward Bate will cover some of the core principles to help your content marketing efforts succeed, make your work life easier, and get the business results you're looking for.

The Building Blocks Of High Performing Organisations

Kenny Ong

Webinar: Revolutionize your Business with an Insights Center of Excellence

Brandwatch

Business success is fueled by smart, data-driven decisions. It’s not just about having the right data, it’s what you do with it that makes all the difference. Bridging the chasm between data and people in a secure, visually engaging way ensures your team is prepared to avert potential crises, better understand your customers, and engage everyone across the business with your data. Join Michael Brackpool, Brandwatch VP of Product for Vizia, and featured speaker from Forrester as they explain the best approach for disseminating real-time insights throughout the enterprise so your team can take immediate action.

Online dialogues and conversion optimization (online tuesday feb 9, 2010)

Bart Schutz

Similar to UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later" (20)

Embrace greed, embrace content strategy

UXPA2019 Forging Alliances with Project Management: A PM’s View of UX

User-Centered Analysis and Design in Agile

How to create a massive linked in referral network with the most influential ...

BI Dashboard Formula Methodology: How to make your first big data visualizati...

Visible Banking - Social Media & Banking 2.0

Using Customer Research to Build Your Product

How to be an Enterprise PM and Build For Hypergrowth by Twilio PM

10 Ways to Improve Your Web Content Strategy

How to Create a Strong Value Proposition Design for B2B - It's all about the ...

Building Buy-In: Internally Positioning UX for Executive Impact

McLean Donnelly - Design & Business: A New Model of Product Strategy

Bridge.program.overview

NYU Startup School: Getting To Product-Market Fit Part II (Talking to Humans)

Customer centric web design for successful Inbound Marketing

Content Marketing - Making the Challenge Easier - Edward Bate, Edward Bate Co...

The Building Blocks Of High Performing Organisations

Webinar: Revolutionize your Business with an Insights Center of Excellence

Online dialogues and conversion optimization (online tuesday feb 9, 2010)

Recently uploaded

一比一原版(毕业证)长崎大学毕业证成绩单如何办理

taqyed

一模一样【q/微:1954292140】【(毕业证)长崎大学毕业证成绩单Offer】【q/微:1954292140】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【q/微:1954292140】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【q/微:1954292140】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才 → 【关于价格问题（保证一手价格）我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！

Design Thinking Design thinking Design thinking

cy0krjxt

browser_id=0805f5bf-ce9a-4428-95d6-d033e2e99357; country_code=HK; osano_consentmanager_uuid=e15f0d2d-abea-4bd1-8577-fd4496790f18; osano_consentmanager=jLf5tMmyGrJqqkCKKefFwIVpDtiqgmGXw27g5gYdfQpk4hOXYBfZCKCzPBWYdK8w1lcTqLap8QS67svOUbat03XkUWKpqKEsLCK3mjSUmA3OnMuRFuNcW9HVt3YeaJgOUXcJUn5WeIq8q9VtmrJKMuvXgOOyCNgJWMAZwoEMWDFkG3j7qcUcs1NPsqtUuw0j0wfj8i4zlaJfa3IvQPG_D4D260JFXkQhYznGXb5sE5mPs-APZIQtxPHmFwkJdDYoBoMM5i6BZTOE3CooiHLlsht3rOOPQg88XYMzui4zjk9McsqToNHwDRV6b9Kej7cm8wKYlnWd2VvhLptTLhhm5ZKtGgKGzvw1_typZRzwu9MKcBj0yTeYwGRJRAKuVn47zkhpHSgnz6D1l16vepyuyiQ8MPZIOh8c_uGbHMcyoaVTDaayQ8U8px9wRqFxUSyZEpQTa_fi5T-6Uz_R67Brn2PS-d4tvXLr66ldhAZ1Jf__4OIznZdrqvDR_Z2ebTeVTu5ATJ1DvLZ4i1BLFhcurWlu5l8T0-Jhw6DJ34hHUusbWzObZ3YFnj__0ei7tWJgFrkFO9CJagQ3viMmBxQ7AkTVJEHyjWU9; _fs_sample_user=false; _cookie_id=0a94bc58797e85f5de6c93345f64781e; __utma=186399478.1905777825.1717386827.1717386827.1717386827.1; __utmc=186399478; __utmz=186399478.1717386827.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); logged_in=MjUwNTA4MTg3--b7017508f246f17817fd3e608989a3ea5afca79b; _uv_id=30907880; __utmv=186399478.|1=member_type=FREE=1; __utmt=1; split=%7B%22connatix_player%22%3A%22control%22%7D; _li_dcdm_c=.slideshare.net; _lc2_fpi=064716c27ff8--01hze4afgcx42z2sfzncwg116f; _lc2_fpi_meta=%7B%22w%22%3A1717387476492%7D; cookie=579db3e3-4e1c-4ac9-a9db-002f2d678eef; cookie_cst=zix7LPQsHA%3D%3D; _lr_retry_request=true; _lr_env_src_ats=false; ccuid=70541430-c837-48de-9b38-b4f3df46fe15; ccsid=a9cca90f-eb12-4a61-b312-3155fe2cedc9; pbjs_fabrickId_cst=VyxHLMwsHQ%3D%3D; __qca=P0-718305261-1717387477147; _au_1d=AU1D-0100-001717387478-RZGCHPIP-HI28; cnx_userId=1a25f8b38d594f66bdfcd9b623574d7e; __gads=ID=b0c257cd8837a2d5:T=1717387477:RT=1717387477:S=ALNI_MZemOB79GYzmJy3MDitud8C8ts5nA; __gpi=UID=00000e3fd92e5908:T=1717387477:RT=1717387477:S=ALNI_MZR3uQlHjpZGt6pPAiR8bAmgQiNMw; __eoi=ID=120019e4653fcac0:T=1717387477:RT=1717387477:S=AA-Afja3ZyvegUx9PpJpyU3JRtKG; _ga=GA1.2.1905777825.1717386827; _gid=GA1.2.1124439812.1717387480; pbjs_fabrickId=%7B%22fabrickId%22%3A%22E1%3AZZkbPxuXzPC-yttqf7OyQwqyZ4d59gxkbK9Q9mAMU6KKtKk-zyILipMXIxtHYjde-k20DDHHi6M_4jJU4r9LAuwgRg_9_51CF7Sii2B_ST0%22%7D; flash=BAh7DEkiDHN1Y2Nlc3MGOgZFRjBJIgtub3RpY2UGOwBGMEkiDHdhcm5pbmcGOwBGMEkiDG1lc3NhZ2UGOwBGMEkiCmVycm9yBjsARjBJIg5wZXJtYW5lbnQGOwBGMEkiEW1vZGFsX25vdGljZQY7AEYw--f6b5339a8f734d46392574bf61fd69c472ec51d6; __utmb=186399478.31.7.1717387752666; _dd_s=rum=0&expire=1717388665794

Book Formatting: Quality Control Checks for Designers

Confidence Ago

This presentation was made to help designers who work in publishing houses or format books for printing ensure quality. Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish. It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it. So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.

Let's Summon Demons Shirt Let's Summon Demons Shirt

TeeFusion

一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理

h7j5io0

原件一模一样【微信：6496090 】【(UCB毕业证书)伯明翰大学学院毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

Expert Accessory Dwelling Unit (ADU) Drafting Services

ResDraft

一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理

7sd8fier

学校原件一模一样【微信：6496090 】【(NCL毕业证书)纽卡斯尔大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】外观非常简单，由纸质材料制成，上面印有校徽、校名、毕业生姓名、专业等信息。办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】格式相对统一，各专业都有相应的模板。通常包括以下部分：校徽：象征着学校的荣誉和传承。校名:学校英文全称授予学位：本部分将注明获得的具体学位名称。毕业生姓名：这是最重要的信息之一，标志着该证书是由特定人员获得的。颁发日期：这是毕业正式生效的时间，也代表着毕业生学业的结束。其他信息：根据不同的专业和学位，可能会有一些特定的信息或章节。办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】价值很高，需要妥善保管。一般来说，应放置在安全、干燥、防潮的地方，避免长时间暴露在阳光下。如需使用，最好使用复印件而不是原件，以免丢失。综上所述，办理(NCL毕业证书)纽卡斯尔大学毕业证【微信：6496090 】是证明身份和学历的高价值文件。外观简单庄重，格式统一，包括重要的个人信息和发布日期。对持有人来说，妥善保管是非常重要的。

Common Designing Mistakes and How to avoid them

madhavlakhanpal29

You could be a professional graphic designer and still make mistakes. There is always the possibility of human error. On the other hand if you’re not a designer, the chances of making some common graphic design mistakes are even higher. Because you don’t know what you don’t know. That’s where this blog comes in. To make your job easier and help you create better designs, we have put together a list of common graphic design mistakes that you need to avoid.

一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理

708pb191

原件一模一样【微信：6496090 】【(UAL毕业证书)伦敦艺术大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

Portfolio.pdf

garcese

Can AI do good? at 'offtheCanvas' India HCI prelude

Alan Dix

Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024. https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/ The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?

White wonder, Work developed by Eva Tschopp

Mansi Shah

Top Israeli Products and Brands - Plan it israel.pdf

PlanitIsrael

20 slides of research movie and artists .pdf

ameli25062005

Design Thinking Design thinking Design thinking

cy0krjxt

https://www.google.com/maps/d/view?mid=1deXTRaa0CGg1QvFHlnVvmlnp4FPtZ10&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1BHv3gx5ZJJH3inU343hkNLpPQCv6KPo&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1AfH4_M3zoT6_s93ASy0CeE8jovcHgik&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=19QktXHVSUwDqMFK3CcLocgXQ6bPz5b8&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1w11lKJgVGX6rOP4J7J1PCJie86IWQVM&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1kVcrH9p-f2MJdJ6voQGvC1P35jx-QZ8&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=149RlyyVXCaY65ql-dLC2eZ1fsP01JN8&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1jtRQWjvBCrEFjsvsEIDLcLy-VAyeVHY&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1L5nx5uSpbzk3VDdxpuIX8TzOM2ZUA4E&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1L5nx5uSpbzk3VDdxpuIX8TzOM2ZUA4E&vomp=1&cid=mp&cv=RgEAcd5aUzg.en. https://www.google.com/maps/d/view?mid=1SudZO_xD1NsTUsnvMCZtPgAHMpZCIaI&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=1xl8SHD1eLjf4PbIhmeodTYJF4dPX4oo&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=1LikThZPD8S6wG37Lnt1VWYWjBZ4IL_0&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=1xl8SHD1eLjf4PbIhmeodTYJF4dPX4oo&ll=22.39653737546966%2C114.10949749999997&z=12 https://www.google.com/maps/d/view?mid=149RlyyVXCaY65ql-dLC2eZ1fsP01JN8&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1m72ggtGeWoLJnHpU_3f7LZ-HUQv2Mzk&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1F2NYKICN0Wb27ewNUsrV2BB18wvP7GQ&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1eKeVRSRhyfqRrG0F9kQiD5yp0cGt4WQ&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1g6bB3w3qRleJoX2Psz1zPggAUxwnCdU&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1sGPo5jqk_loy-a1es93BLxTKvRXmxt4&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1vaAt-Vy9I85rMukOc65MQmt3SoNBpNQ&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/viewer?mid=1r62eAttQMFxuaZeIVC_YF_aqPADXnf8&ll=22.396537375469673%2C114.10949749999997&z=11

RTUYUIJKLDSADAGHBDJNKSMAL,D

cy0krjxt

https://www.google.com/maps/d/view?mid=1sUh3J7CFB6kguEvIDkmPSzgGNxYaDhc&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1GWQ7LizxATvu7y-bt2xjmiR0P9wLHqY&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1l7Lm-hNSlrPpBTI9qKwBJe1KSvksnms&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1ZJXFE_xD9hCAuHpBVfJLcgbvRHcKopg&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1XoZIkPbr-MLXDsODmyJeDVnIadiHkWI&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1AtajAG0zUmrX53ylHYCAFJHLn862Nfc&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=18aSFvPkj4MvrWde4hysVZMM2L46sBxY&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1b2euLR3o4p9VDAnc5ZOL6HlZB8RdWaw&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1t1I0y_yW7QP6-vgZLHvOwglg3ZmQEW0&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1BH69YAovncRgbT3yuhHAAzbYBRbArCc&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1m0JQ5DAnT4HdotWcMTbm6WneUoZ3KUw&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1QhzciwHou4r_jf9bxH5fdtJNdaaJTu4&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1ZBwviiuK2GzaecrgHYcLpYdN3wASY-A&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=11VxH4QjTUPWnqTDoMu2PrJrgI_FJaQ0&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=159dCa7xRBeHO4PXXJHNUUEI_jmzpZps&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1HdkRNw1TJ3QGyPts1okzKRA4P_pHZHI&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=10RlWXDSpqq7yk5xikeY7LvKg5geeJYk&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1KIB58j_7i4hmkXYmpZsGcOQ1oO1AQ34 https://www.google.com/maps/d/view?mid=1_AxSjNV8aBeEFPm3pbkKYrabAiujb28&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1T5OZwXLKNsVuRJTgBJdbOYswvfA7UOI&ll=22.396537375469673%2C114.10949749999997&z=11 https://www.google.com/maps/d/view?mid=1RC5R1ljDF2fVzcxL49_Ow1hOvIXD6nA&ll=22.396537375469673%2C114.10949749999997&z=11

原版定做(penn毕业证书)美国宾夕法尼亚大学毕业证文凭学历证书原版一模一样

gpffo76j

原版纸张【微信：741003700 】【(penn毕业证书)美国宾夕法尼亚大学毕业证、文凭学历证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700 留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

projectreportnew-170307082323 nnnnnn(1).pdf

farazahmadas6

一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理

smpc3nvg

原件一模一样【微信：6496090 】【(Bristol毕业证书)布里斯托大学毕业证成绩单】【微信：6496090 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。本公司拥有海外各大学样板无数，能完美还原。 1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微6496090 【主营项目】一.毕业证【q微6496090】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！二.真实使馆公证(即留学回国人员证明,不成功不收费) 三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度) 如果您处于以下几种情况： ◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微6496090】 ◇面对父母的压力，希望尽快拿到； ◇不清楚认证流程以及材料该如何准备； ◇回国时间很长，忘记办理； ◇回国马上就要找工作，办给用人单位看； ◇企事业单位必须要求办理的 ◇需要报考公务员、购买免税车、落转户口 ◇申请留学生创业基金留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才

PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf

fabianavillanib

Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.

Recently uploaded (20)

一比一原版(毕业证)长崎大学毕业证成绩单如何办理

Design Thinking Design thinking Design thinking

Book Formatting: Quality Control Checks for Designers

Let's Summon Demons Shirt Let's Summon Demons Shirt

一比一原版(UCB毕业证书)伯明翰大学学院毕业证成绩单如何办理

Expert Accessory Dwelling Unit (ADU) Drafting Services

一比一原版(NCL毕业证书)纽卡斯尔大学毕业证成绩单如何办理

Common Designing Mistakes and How to avoid them

一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理

Portfolio.pdf

Can AI do good? at 'offtheCanvas' India HCI prelude

White wonder, Work developed by Eva Tschopp

Top Israeli Products and Brands - Plan it israel.pdf

20 slides of research movie and artists .pdf

Design Thinking Design thinking Design thinking

RTUYUIJKLDSADAGHBDJNKSMAL,D

原版定做(penn毕业证书)美国宾夕法尼亚大学毕业证文凭学历证书原版一模一样

projectreportnew-170307082323 nnnnnn(1).pdf

一比一原版(Bristol毕业证书)布里斯托大学毕业证成绩单如何办理

PORTFOLIO FABIANA VILLANI ARCHITECTURE.pdf

UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later"

1. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016 OBLIGATORY MICHAEL PORTER QUOTE “The essence of strategy is choosing what not to do.”

2. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

3. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016 pro tax group experience design

4. Mission-Based UX Strategy customer benefits for pro tax preparers Eliminate  Wasted Time Make a Difference to Taxpayers Grow My Practice @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

5. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

6. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

7. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

8. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

9. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

10. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

11. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

12. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

13. S t r a t e g y E x e c u t i o n D ISCO VER facts,insights& possibilities D ESIG N solutions D EFIN E custom erbenefits D ELIVER products& services go broad narrow go broad narrow @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

14. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

15. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

16. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

17. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

18. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

19. Pro Tax Vision: Bring the power of time and money to accountants and their clients - so they may prosper @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

20. Pro Tax Vision: Bring the power of time and money to accountants and their clients - so they may prosper @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

21. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

22. H/T: Erik Flowers & Megan Erin Miller Practical Service Blueprinting practicalservicedesign.com customers in front business back stage @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

23. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

24. ? customer-facing strategy @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016 internal change management ? ?

25. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

26. “Priorities.” @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

27. “I'm staggered whenever a Director- level or higher executive claims they have 3, 5, 7, or 27 ‘priorities.’ Because, at that level, your entire career is defined by the unbelievably great ideas that you reject.” Merlin Mann @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

28. What are the biggest roadblocks you experience when working across business units or functional groups? @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

29. What are the biggest roadblocks you experience when working across business units or functional groups? Conflicting priorities No shared outcome Lack of trust Lack of defined roles Tension between trade-offs Undefined success metrics Lack of work definition Escalating unresolved decisions 12% 24% 9% 4% 10% 29% 10% 4% @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

30. Better Priorities @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

31. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

32. Pro Tax Vision: Bring the power of time and money to accountants and their clients - so they may prosper @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

33. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

34. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016 Why do UX people care about this?

35. PRODUCT COMPANY PURPOSE @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

36. PRODUCT COMPANY PURPOSE @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016 WHY? WHAT? HOW?

37. http://www.benjudy.com/definitions-of-ux-strategy CLOSING THOUGHTS @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

38. @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016

39. USA 2016 @benjudy ben@benjudy.com slides: benjudy.com/uxstrat2016 STRATEGIC UX THOUGHT LEADERSHIP AT ALL ALTITUDES THE WORLD SOCIETY MARKETS INDUSTRIES COMPETITORS MY ORGANIZATION MY DESIGN PRACTICE SERVICE EXPERIENCES PRODUCT PLATFORMS PRODUCT USER INTERFACE PURPOSE DESIGN AS A SOCIETAL CHANGE AGENT COMPANY DESIGN PRACTICE PRODUCT DESIGNING EXPERIENCES Ha Phan Running experiments at GoPro Leah Buley False distinctions between CX & UX driven by org assumptions Jim Kalbach Shared Value / social benefit / “what is a market?” Beverly May UX Awards Matt Wakeman & Jon Ashley Omnichannel decision frameworks Ben Judy Mission-Based UX Strategy retrospective Calvin Robertson UX org structure & process at Federal Reserve KC Shikha Desai Design Jams / hackathons / garage project methods Ronnie Battista UX Strategist = Rock Star

UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later"

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (20)

Similar to UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later"

Similar to UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later" (20)

More from UX STRAT

More from UX STRAT (20)

Recently uploaded

Recently uploaded (20)

UX STRAT USA: Ben Judy, "Mission-Based UX Strategy: One Year Later"