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University 2.0:
Participative, Collaborative and
Sustainable Learning

Assoc Prof Daniel Tan
Centre for Excellence for Learning & Teaching
http://www.celt.ntu.edu.sg
                                                              Presentation for
e:   ethtan@ntu.edu.sg                International ICT Conference, Dehradun
                                                                      1
                                                                 28 Nov 2011
Why?
Change Ahead




               Response to rapid change
                  –   Industries are reinventing and renovating
                  –   Creating new opportunities
Trends, Pull and Push:
All Experiencing Change
                 Rapid Change



                       Technology
   Demography


               Globalization
Demography: Era and People
• Traditionalists: born prior to 1946
    – Brand and retail store loyal, gone through the depression
      and war
• Baby Boomers: born 1946-64
    – Reminded to eat the plate clean. Into home and kitchens
      upgrade; enjoys gourmet food
• Generation X: born 1965-81
    – Likes to be educated and informed; no major enduring hard
      economical times
• Net-Geners/Millenials: born 1982-2000 (11 -29)
    – Live, breath, shop, link up on the web. Well informed.
Gen Y, Millennials, Net Generation
• Tech savvy                         • Achievement oriented
  • Continually connected with IM,     • Seek recognition, fame and
    SMS                                  feedback
  • Socially connected with            • Wants meaningful work and a
    devices                              solid learning curve


• Cosmopolitan                       • Team-Oriented
  • Influenced by peers                • Value teamwork and seek the
                                         input and affirmation of others
                                       • Loyal, committed and wants to
• Short attention span                   be included and involved
  • Skim text and information
    quickly
Source: http://blogs.ukoln.ac.uk/cultural-heritage/2010/06/28/archives-2-0/
What we have done
edveNTUre
     Date of Birth: 17 May 2000


• depicts learning as an
  adventure to explore new
  frontiers of knowledge and that
  our NTU students are
  adventurous, creative and
  techno-savvy

   e: electronic, everything!
   ed: education
   edveNTUre: our university’s
     name “NTU” is embedded

                                    10
edveNTUre: eLearning Eco-System
http://edventure.ntu.edu.sg
Leaps of growth …
 • Jul 00 (Phase I: Mass buy-in, Efficient Learning)
       –   870 (51%) courses on-line, 20,000 users
       –   30,000 – 80,000 page views daily
       –   Saturation levels for adoption number
           of courses, instructors and students
       –   Critical mass buy-in and adoption

 • Jul 02 (Phase II: HumaniZing eLearning)
       –   1,349 (80%) courses on-line, 22,000 users
       –   100,000 – 300,000 page views daily
       –   Change of content type - Content+

 • Jul 04 (Phase III: Effective Learning)
       –   2,900 (>90%) courses on-line, 24,000 users
       –   300,000 to 600,000 page views daily
       –   Content management system and re-use of content

 • Jul 06 (Phase IV: eLearning 2.0)
       –   3.5M page-views/week
       –   Engaged and interactive learning
       –   Collaborative learning
       –   Learning by discovery: eUreka Project Work




                                                             12
Leaps of growth …
 • Jul 09 (Phase VI: Learning Continuity)
       –   eLearning Week to support Learning Continuity in the
           event of campus closure
       –   Mass notification
       –   Establishment of CELT and Div of Pedagogical Practice

 • Jul 11 (Phase VII: Learning is Everywhere)
       – Mobile learning
       – Sustainable participatory &
         collaborative learning
       – Learning spaces
       – Student wellness




                                                                   13
System Usage:
No. of Page Views (or mouse clicks)




 July 2011    12 million   2 billion cumulative page view hits
                           since July 2000
                           July 2011 – June 2012
                           Estimated 0.5B page views per year
Features of edveNTUre




• Content Creation and Delivery   • Community Learning
• Online Assessment               • eUreka Project Work
What we are doing
Operational Elements of University2.0@NTU
(Today)
edveNTUre                             Ecosystem Framework
Blackboard Learn                      Course content delivery and communication
                                      Social and community of Learning through Web 2.0
                                      social media
Blackboard Mobile Learn and Central   Mobile learning and services

Blackboard Connect                    Campus Emergency Alerts, Outreach and Course
                                      Notifications
SafeAssign, Turnitin                  Plagiarism Management

PreseNTUr                             Lecture Recording

aNTUna connect                        Virtual communities and instant messenging

eUreka                                Project Work Management System

Clickers Audience Response System     Participating and active learning in Lectures

LAMS                                  Re-usable learning pathways
Emerging Campus-wide Projects
• Learning space designs
• Mobile Learning
   – Bb Mobile
• Mass (emergency) notification
   – Bb Connect
• Student Wellness, Support and Advising
   – Starfish Retention System
What are we
 thinking…



              19
Sigma Model




              20
Unique in Education
Performance Curve
                                                 Fact #1:
                                               Education
                                               :
                                                  do not
 No of Students




                                             guarantee its
                                              products….


                  Performance Distribution


                                                         21
Fact #2:
                                            Effectiveness of
                                            traditional face-
                                            to-face learning
                                             and eLearning
No of Students




                                              is about the
                                                 same.



                 Performance Distribution
                                              -- Traditional
                                              -- eLearning
                                                               22
Effectiveness – the mature model
                            β
                                            α - more students doing
                  α                             better (peak-to-peak)
                                            β - better mean student
 No of Students




                                                performance
                                            ∂ - higher performance
                                            ρ - lower failure rates




                      ρ               ∂
                      Performance Distribution


                                                                        23
If we can reverse engineer the outcome,
what can we do?


                                              Starting with
                                              the end in
  No of Students




                                              mind, what can
                                              we do to
                                              achieve this
                                              desired
                                              outcome?

                   Performance Distribution

                                                               24
if     Content is King
then Infrastructure is god
andInfrastructure is god
then    Learning Activities will
        create the eXperience

         Redefined roles of instructors
          using the new pedagogies        25
What is the
         right equation?
Equation 1

Impact =
       Content + Infrastructure + Learning


Equation 2

Impact =
    (Content + Infrastructure) x Learning
You have
taught them;
 Have they
  learnt?
                    Thomas C. Reeves
               Professor Emeritus of Learning,
                   Design, and Technology
                    University of Georgia
Quality from Different Perspectives
• Quality of content            • Quality of the (self-
  – Usually not the issue         directed) learning
     • Standard textbooks,        process
       derivative material,
       multimedia courseware
                                   – Impact on
                                      • Student performance,
                                      • Institutional reputation
• Quality of teaching                 • Student value-add
  process                               quality
  – You have taught them;
    have they learnt?
                               Sigma will answer:
                               Yes/No

                                                                   28
Quality of Content

Quality of Teaching




Quality of Learning
A story about

 “Content”
Story of Google
Perfect Storm:
Convergence of independent developments




        Learning                     Social
         Quality                    Learning


 •
 •
     Uniwood
     LAMS
                                Learning is
 •   Blackboard LMS           Everywhere with
                                Everywhere!
 •   Participative learning
                                Everybody!
Implementation:
Learning is Everywhere - Social Learning
How did you do it?

    Show me!
Blended Learning
  Think “transform, not transfer”

  • a learning environment that exploits both, the benefits of
    face-to-face (F2F) and multiple technologies, to deliver
    online instruction

                        Effective Learning


Face-to-Face:                                  Online instruction:
• social interactions                          • flexibility of delivery
  in the classroom                             • high availability of
• immediate                                      course content
  feedback                                     • anytime, anywhere




                        Effective Engagement
Blended Learning & HELP Model
• HELP: Highly Engaged Learning Pedagogy
• Online lessons populated with interactive, participative
  and collaborative content/activities
  • Pre-F2F off-class activities
  • Supplementary resources
  • Follow-up activities to post-class F2F lessons


 Advantages
 • students can access content anytime, anywhere
 • students enjoy a multimedia experience
 • instructors can cut back on content delivered in F2F
   lessons
eLearning Tools available in edveNTUre
Teach Less,
    Learn More




                 Night scene of Nanyang Auditorium


                                              40
preseNTUr for Self-paced Learning




                                    41
Mobile Learning: Lecture Recording
(Sample Output)
Target: Campus-wide Full Capacity
Recording

                                   No. of
  Qty      Description
                                 Recordings
  40    number of LT locations         40
   8            hours                 320
   5            days                1,600
  13           week3               20,800
   2         semester3             41,600
Best Seat Location + Teleprompter
Centralized Command Centre
  for Lecture Recording




Campus-wide Lecture Recording is a key strategic eLearning
initiative endorsed by the University’s management
Remote Monitoring at
Centralized Command Centre
Sample View of Recorded Lecture
and the HELP Model


• Learning Activities Management System
   – Open-source software developed by Macquarie University
• Easy to use; drag-and-drop interface
• Rapid content design development
• Many learning activity tools, supporting interactive
  pedagogy

• HELP Model enabled by pedagogically-driven
  activities
• Integrated into edveNTUre
Course Materials Presentation Interface




                           Learning Activity Links
Course Material Presentation: LAMS
Participation and Engagement:
Creating Purpose




        To widen my understanding.
Student Engagement , Thoughts, Feedback,
Comments and other Responses
Teaching Paradigm
• Traditional Approach          Participative Model
  – Teacher teach               – Teacher teach
  – Students listen and learn   – Students listen and learn
  – Assignments are given       – Assignments are given
  – Assignments are             – Students participates
    submitted for marking         online
  – Students read their         – Students read their own
    marked assignments            and other peer
                                  contributions
Show me
another example
Example: Experimental Aerodynamics
 • Background:
   – Professor interested in developing a package to help
     students better understand wind and water tunnels in
     exploring aerodynamics
   – Limitation: wind and water tunnel facility cannot
     accommodate class of 140 enrolled students
   – Solution: professor create documentary-style video to
     induct students to wind and water tunnels
An example involving Experimental
Aerodynamics
An example involving Experimental
Aerodynamics
An example involving Experimental
Aerodynamics
An example involving Experimental
Aerodynamics
• Multiple varied answers to
  the same question
• Good, poor, incomplete,
  right, wrong, partial, model
  answers
So?
What does all this
     mean?
Findings: Quality of Learning
• View video course content segmentation + interactive
  learning activities + group participation
   – More engagement as more senses are used
   – More active participation
   – More thought
   – More reflections
• More self-directed learning
• More peer-peer collaborative learning and assessment and
  latent feedback
• Develops more discerning learners
• Professors have a better gauge of students’ learning
Findings: Outcomes of Learning Activities
• Use of LAMS open-ended questions
  – Responses read by class-mates       Know &
    enhances students’ learning          Share

  – Students learn from each other - peer
    learning and peer assessment                   Learn &
                                                   Connect
  – Students compare their responses with
    other students  awareness of different
    responses to same question                    Compare
  – Student develops (higher order thinking
    skills) judgment on response quality
                                                  Judgment
                                                      &
                                                 Discernment
You have
taught them;
 Have they
  learnt?
                              Thomas C. Reeves
                         Professor Emeritus of Learning,
                             Design, and Technology
                              University of Georgia
   Quality in Learning
Awards, Achievements and Recognition
• POPIA Bronze Award 2011          • EMC Best Practice Award 2004
• IMS Learning Impact 2009           for eLearning Services
• ascilite Award 2008              • CIO 100 Honouree 2004
• SiTF eLearning Organization of   • Intelligent20 Award 2003
  the Year 2007                    • MoA With Blackboard:
• ZDNet Asia Smart50 Award           establishment of the Certified
                                     Education Centre
  2006
• CIO 100 Honouree 2006            • MoA with LAMS International:
                                     establishment of LAMS Training
• National Health Group              Centre
  Distinguished Contributor        • eLearning Centre of Excellence
  Award 2005                         by Sun Microsystems
Students who
   ask better questions,
are independent learners,
deep thinkers and ethical
   leaders of the future


                            67
Assoc Prof Daniel Tan
Centre for Excellence in Learning & Teaching
http://www.celt.ntu.edu.sg

e:   ethtan@ntu.edu.sg

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University 2.0

  • 1. University 2.0: Participative, Collaborative and Sustainable Learning Assoc Prof Daniel Tan Centre for Excellence for Learning & Teaching http://www.celt.ntu.edu.sg Presentation for e: ethtan@ntu.edu.sg International ICT Conference, Dehradun 1 28 Nov 2011
  • 3. Change Ahead Response to rapid change – Industries are reinventing and renovating – Creating new opportunities
  • 4. Trends, Pull and Push: All Experiencing Change Rapid Change Technology Demography Globalization
  • 5. Demography: Era and People • Traditionalists: born prior to 1946 – Brand and retail store loyal, gone through the depression and war • Baby Boomers: born 1946-64 – Reminded to eat the plate clean. Into home and kitchens upgrade; enjoys gourmet food • Generation X: born 1965-81 – Likes to be educated and informed; no major enduring hard economical times • Net-Geners/Millenials: born 1982-2000 (11 -29) – Live, breath, shop, link up on the web. Well informed.
  • 6. Gen Y, Millennials, Net Generation • Tech savvy • Achievement oriented • Continually connected with IM, • Seek recognition, fame and SMS feedback • Socially connected with • Wants meaningful work and a devices solid learning curve • Cosmopolitan • Team-Oriented • Influenced by peers • Value teamwork and seek the input and affirmation of others • Loyal, committed and wants to • Short attention span be included and involved • Skim text and information quickly
  • 8.
  • 10. edveNTUre Date of Birth: 17 May 2000 • depicts learning as an adventure to explore new frontiers of knowledge and that our NTU students are adventurous, creative and techno-savvy e: electronic, everything! ed: education edveNTUre: our university’s name “NTU” is embedded 10
  • 12. Leaps of growth … • Jul 00 (Phase I: Mass buy-in, Efficient Learning) – 870 (51%) courses on-line, 20,000 users – 30,000 – 80,000 page views daily – Saturation levels for adoption number of courses, instructors and students – Critical mass buy-in and adoption • Jul 02 (Phase II: HumaniZing eLearning) – 1,349 (80%) courses on-line, 22,000 users – 100,000 – 300,000 page views daily – Change of content type - Content+ • Jul 04 (Phase III: Effective Learning) – 2,900 (>90%) courses on-line, 24,000 users – 300,000 to 600,000 page views daily – Content management system and re-use of content • Jul 06 (Phase IV: eLearning 2.0) – 3.5M page-views/week – Engaged and interactive learning – Collaborative learning – Learning by discovery: eUreka Project Work 12
  • 13. Leaps of growth … • Jul 09 (Phase VI: Learning Continuity) – eLearning Week to support Learning Continuity in the event of campus closure – Mass notification – Establishment of CELT and Div of Pedagogical Practice • Jul 11 (Phase VII: Learning is Everywhere) – Mobile learning – Sustainable participatory & collaborative learning – Learning spaces – Student wellness 13
  • 14. System Usage: No. of Page Views (or mouse clicks) July 2011 12 million 2 billion cumulative page view hits since July 2000 July 2011 – June 2012 Estimated 0.5B page views per year
  • 15. Features of edveNTUre • Content Creation and Delivery • Community Learning • Online Assessment • eUreka Project Work
  • 16. What we are doing
  • 17. Operational Elements of University2.0@NTU (Today) edveNTUre Ecosystem Framework Blackboard Learn Course content delivery and communication Social and community of Learning through Web 2.0 social media Blackboard Mobile Learn and Central Mobile learning and services Blackboard Connect Campus Emergency Alerts, Outreach and Course Notifications SafeAssign, Turnitin Plagiarism Management PreseNTUr Lecture Recording aNTUna connect Virtual communities and instant messenging eUreka Project Work Management System Clickers Audience Response System Participating and active learning in Lectures LAMS Re-usable learning pathways
  • 18. Emerging Campus-wide Projects • Learning space designs • Mobile Learning – Bb Mobile • Mass (emergency) notification – Bb Connect • Student Wellness, Support and Advising – Starfish Retention System
  • 19. What are we thinking… 19
  • 21. Unique in Education Performance Curve Fact #1: Education : do not No of Students guarantee its products…. Performance Distribution 21
  • 22. Fact #2: Effectiveness of traditional face- to-face learning and eLearning No of Students is about the same. Performance Distribution -- Traditional -- eLearning 22
  • 23. Effectiveness – the mature model β α - more students doing α better (peak-to-peak) β - better mean student No of Students performance ∂ - higher performance ρ - lower failure rates ρ ∂ Performance Distribution 23
  • 24. If we can reverse engineer the outcome, what can we do? Starting with the end in No of Students mind, what can we do to achieve this desired outcome? Performance Distribution 24
  • 25. if Content is King then Infrastructure is god andInfrastructure is god then Learning Activities will create the eXperience Redefined roles of instructors using the new pedagogies 25
  • 26. What is the right equation? Equation 1 Impact = Content + Infrastructure + Learning Equation 2 Impact = (Content + Infrastructure) x Learning
  • 27. You have taught them; Have they learnt? Thomas C. Reeves Professor Emeritus of Learning, Design, and Technology University of Georgia
  • 28. Quality from Different Perspectives • Quality of content • Quality of the (self- – Usually not the issue directed) learning • Standard textbooks, process derivative material, multimedia courseware – Impact on • Student performance, • Institutional reputation • Quality of teaching • Student value-add process quality – You have taught them; have they learnt? Sigma will answer: Yes/No 28
  • 29. Quality of Content Quality of Teaching Quality of Learning
  • 30. A story about “Content”
  • 32.
  • 33.
  • 34. Perfect Storm: Convergence of independent developments Learning Social Quality Learning • • Uniwood LAMS Learning is • Blackboard LMS Everywhere with Everywhere! • Participative learning Everybody!
  • 36. How did you do it? Show me!
  • 37. Blended Learning Think “transform, not transfer” • a learning environment that exploits both, the benefits of face-to-face (F2F) and multiple technologies, to deliver online instruction Effective Learning Face-to-Face: Online instruction: • social interactions • flexibility of delivery in the classroom • high availability of • immediate course content feedback • anytime, anywhere Effective Engagement
  • 38. Blended Learning & HELP Model • HELP: Highly Engaged Learning Pedagogy • Online lessons populated with interactive, participative and collaborative content/activities • Pre-F2F off-class activities • Supplementary resources • Follow-up activities to post-class F2F lessons Advantages • students can access content anytime, anywhere • students enjoy a multimedia experience • instructors can cut back on content delivered in F2F lessons
  • 40. Teach Less, Learn More Night scene of Nanyang Auditorium 40
  • 42. Mobile Learning: Lecture Recording (Sample Output)
  • 43. Target: Campus-wide Full Capacity Recording No. of Qty Description Recordings 40 number of LT locations 40 8 hours 320 5 days 1,600 13 week3 20,800 2 semester3 41,600
  • 44. Best Seat Location + Teleprompter
  • 45. Centralized Command Centre for Lecture Recording Campus-wide Lecture Recording is a key strategic eLearning initiative endorsed by the University’s management
  • 47. Sample View of Recorded Lecture
  • 48. and the HELP Model • Learning Activities Management System – Open-source software developed by Macquarie University • Easy to use; drag-and-drop interface • Rapid content design development • Many learning activity tools, supporting interactive pedagogy • HELP Model enabled by pedagogically-driven activities • Integrated into edveNTUre
  • 49.
  • 50. Course Materials Presentation Interface Learning Activity Links
  • 52. Participation and Engagement: Creating Purpose To widen my understanding.
  • 53. Student Engagement , Thoughts, Feedback, Comments and other Responses
  • 54. Teaching Paradigm • Traditional Approach Participative Model – Teacher teach – Teacher teach – Students listen and learn – Students listen and learn – Assignments are given – Assignments are given – Assignments are – Students participates submitted for marking online – Students read their – Students read their own marked assignments and other peer contributions
  • 56. Example: Experimental Aerodynamics • Background: – Professor interested in developing a package to help students better understand wind and water tunnels in exploring aerodynamics – Limitation: wind and water tunnel facility cannot accommodate class of 140 enrolled students – Solution: professor create documentary-style video to induct students to wind and water tunnels
  • 57. An example involving Experimental Aerodynamics
  • 58. An example involving Experimental Aerodynamics
  • 59. An example involving Experimental Aerodynamics
  • 60. An example involving Experimental Aerodynamics
  • 61. • Multiple varied answers to the same question • Good, poor, incomplete, right, wrong, partial, model answers
  • 62. So? What does all this mean?
  • 63. Findings: Quality of Learning • View video course content segmentation + interactive learning activities + group participation – More engagement as more senses are used – More active participation – More thought – More reflections • More self-directed learning • More peer-peer collaborative learning and assessment and latent feedback • Develops more discerning learners • Professors have a better gauge of students’ learning
  • 64. Findings: Outcomes of Learning Activities • Use of LAMS open-ended questions – Responses read by class-mates Know & enhances students’ learning Share – Students learn from each other - peer learning and peer assessment Learn & Connect – Students compare their responses with other students awareness of different responses to same question Compare – Student develops (higher order thinking skills) judgment on response quality Judgment & Discernment
  • 65. You have taught them; Have they learnt? Thomas C. Reeves Professor Emeritus of Learning, Design, and Technology University of Georgia Quality in Learning
  • 66. Awards, Achievements and Recognition • POPIA Bronze Award 2011 • EMC Best Practice Award 2004 • IMS Learning Impact 2009 for eLearning Services • ascilite Award 2008 • CIO 100 Honouree 2004 • SiTF eLearning Organization of • Intelligent20 Award 2003 the Year 2007 • MoA With Blackboard: • ZDNet Asia Smart50 Award establishment of the Certified Education Centre 2006 • CIO 100 Honouree 2006 • MoA with LAMS International: establishment of LAMS Training • National Health Group Centre Distinguished Contributor • eLearning Centre of Excellence Award 2005 by Sun Microsystems
  • 67. Students who ask better questions, are independent learners, deep thinkers and ethical leaders of the future 67
  • 68. Assoc Prof Daniel Tan Centre for Excellence in Learning & Teaching http://www.celt.ntu.edu.sg e: ethtan@ntu.edu.sg