Topics
                                                             • Context
          IT and Education:                                    • Education trends
           Game Changers                                       • Rethinking the rules
                                                             • Emerging models
                                                               • Do it yourself
            Diana G. Oblinger, Ph.D.
                                                               • Student empowerment
        President and CEO, EDUCAUSE
                                                               • Credits and credentials
                                                               • New value chains
                                                               • Inside the “black box”




                                                             Educational imperative
                                                             • Intellectual and human capital paramount
                                                             • Worldwide demand for well-educated workers
 Education Trends                                            • Benefits health, civic engagement society
                                                             • Post-secondary
                                                               education is the new
                                                               baseline




2000 - Present                                               Projections for 2020

• Decline of “traditional student”                           • Focus on outcomes rather than credits
• First generation students increase                         • Competency-based degrees
• Older students                                             • Do-it-yourself learners
• “Swirl”                                                    • Residential campus experience too costly
• Growth of online                                             for many
 programs



                             —Student Experience Lab, 2012                                  —Student Experience Lab, 2012




                                                                                                                            1
Unsettled environment
• Challenging economic environment
• Threat of regulation
        ―Cap on tuition
        ―Performance-based funding
        ―Program elimination                                            Rethinking the Rules
•   External forces
        — Governors launching charter
          universities
        — Philanthropists supporting
          new institutions
        — Non-traditional students
          opting for for-profit
          institutions or non-traditional
          certifications




The connected age                                                      Do-it-yourself learning
• Everything (and everyone) is interconnected                           • Digitized and indexed
• Individuals are empowered with information                              books (28 million volumes)

• Everyone can participate                                              • Data, archives, media
• It is easy for people                                                 • Content, exercises
    to find each other                                                  • Peer-to-peer support
                                                                        • Communities


                                                       —image credit




Everyone can participate                                               Personalization due to “big data”

    •   Innovation is “outsourced” to the community
    •   Community members respond to challenges
         ―Minimizing water used for cleaning, sanitizing
         ―Making packaging material more recyclable
    •   Sponsored by Global 5000 companies and non-profits
    •   Pay-for-performance (e.g., prize of $50,000)
    •   Expands innovation capacity beyond internal R&D
        teams




                                                                                                           2
Self-service learning

                              •   “Learn almost anything for free”
                              •   Khan Academy
                                   ―5 million unique users (in March 2012)
                                   ―3,000 videos
Do-It-Yourself                     ―150 million lessons delivered online
                                   ―400 million exercises completed
                                   ―Analytics engine
                              •   Translating into 12
                                  languages




                             Adaptive

                              •   Knewton Math Readiness
                              •   Allows students to go at
                                  own pace
                              •   Personalized
                              •   Short videos; explanations
                              •   Test skills
                              •   Points and badges
                                  encourage completion
                              •   Faculty access to class or
                                  individual student trends




MOOCs
• Massive scale
• Self-organized study and
  discussion groups
• Data collection may
  change pedagogy             Student Empowerment
• Emerging revenue models
• Brand extension
• A global university?




                                                                             3
OpenStudy                                                         Learn to do what you do
                                                                  • SimSchool
• Ask questions                                                   • Classroom management techniques
• Give help                                                       • Analyze student data
• Connect with                                                    • Understand diverse learning styles
    others
    anywhere in
    the world
•   Earn badges
    for helpful
    answers




Student Success Plan
•   Counseling and intervention software
•   Case load management
    ―Monitor
    ―Engage
    ―Support
•   Early alert
•   Student interface
•   Results
     ―First term success rate 97% vs 59%
     ―37% higher retention term-to-term
     ―Five times more likely to graduate in 6 years
                                                  —Little, 2012




                                                                                                         4
Nudges

    •   “Weight-watchers” of college completion
    •   Behavior interventions, “nudges”
         ―Study skills
         ―How to deal with academic setbacks
         ―Organize time and                                     Credits and Credentials
          responsibilities
    •   Positive peer
        academic pressure
    •   Data identifies
        students who need
        active outreach




    Putting data to work                                      Badges: Credit decoupled from courses

•   Share transcripts                                          • Learning happens everywhere, not just
•   Predict where you might be accepted for college                 classroom
•   How to improve odds of acceptance (e.g., take calculus)    • Recognition for skills and achievements
•   Eventually businesses may use credentials in hiring        • Earn and display badges on the web
                                                               • Skills and experience
                                                                    can come from
                                                                     ―Online courses
                                                                     ―Peer learning
                                                                     ―Volunteering
                                                                     ―After-school work




    Badges in sustainable agriculture                          Stackable credentials: work and learn

    • Badges based on competencies, skills, classes,            •   Programs with multiple “completion points”
        internships                                                 achievable within short time-frames
    • Mix of pre-determined standards and self-                 •   Provides clear pathways for continuing education
        assessment with peer review                                 and career success

    • Formative feedback                                        •   Academic and/or industry-driven courses and
                                                                    credentials that move students quickly into the
        from peers, mentors,                                        workforce with marketable skills and increased
        faculty, community                                          earning capability
    • UC-Davis                                                  •   Opportunities to recognize and encourage
                                                                    completion as part of a learning and skill-building
                                                                    continuum
                                                                                                             —Bumphus, 2010




                                                                                                                              5
Pathway in health sciences

Stackable Approach           Stackable Stand-Alone Certificates


•   1+1 programs (LPN to
    RN)
•   Multi-Competency
                                                                      New Value Chains
    Health (2 health
    certificates + general
    education)
•   CNA + Phlebotomy +
    General Education

                                                 —Bumphus, 2010




Value chain to value web                                          Course providers
                                                                   • $99/month (+ $39/course) or $999/year for 10 courses
                                                                   • Required college courses
                                                                   • Start any time; no required meeting times
                                                                   • Individualized, on-demand support (online)
                                                                   • Transfer credits to partner college(s)




Joint ventures                                                    Study support

• Increasing number of public-private joint ventures              •   Tutoring and mentoring
                                                                  •   Available on demand, 24x7
• Augment existing skills, resources                              •   Matches mentors and
• 2tor: online platform to expand graduate programs                   mentees; flexible scheduling
    ―Technology and infrastructure                                •   Shared live experiences;
    ―Fieldwork sites                                                  whiteboarding
    ―Creates instructional
     material with faculty
    ―Capital investment
• Shares tuition revenue




                                                                                                                            6
Recruit and retain                                           Pathways from military to career
                                                             • Designed for veterans
    •   ConnectEDU                                                 ―Veteran unemployment 20%
         ―Prospect for students                                    ―Veteran under-employment 50%
         ―Advising                                                 ―75% of veterans who begin college don’t graduate
         ―Retention
         ―Assessment
                                                              •    Online coaching platform

         ―Analytics                                           •    Partner with universities,
                                                                   veterans organizations,
    •   Starfish: Student
                                                                   corporations
        retention platform
         ―Student tracking                                    •    Hybrid and F2F experience
         ―Early alert                                         •    Transition coaching
         ―Online appointment                                  •    Mentoring
           scheduling, and
           assessment                                         •    Gamification; badges




Redefining roles                                             Free, open and peer-led

•   Credit for prior learning; competencies developed with     •   University of the People
    industry experts
                                                               •   Tuition-free online university
•   Objective and performance-based assessment of
    competencies                                               •   For students with financial, geographic, societal
                                                                   constraints
•   WGU faculty identify best
    existing courses; acquire                                  •   Open educational resources
    rights to use them                                         •   Volunteers
•   Faculty serve as mentors,                                  •   Peer learning
    also peer mentoring
•   Accelerated degree
                                                               •   Text-based
    options                                                    •   Students in 126 countries
•   30% growth rate




                                                             “Big data” enables personalization

                                                             • Tailor the approach to each learner
                                                             • Focus on areas of weakness
                                                             • Adapt to personal aspirations
    Inside the “Black Box”                                   • Personalize advice,
                                                              counseling, degree
                                                              planning



                                                                                                               —Smith, 2010




                                                                                                                              7
Feedback to instructor                                                  Student progress over time




                                                                        Students know where they stand




Prediction and intervention                                             Peer comparisons
 • Identify struggling students
 • Alert student to problems
                                                                        • Check-My-Activity; “How am I doing?”
 • Direct to                                                            • Students compare their online course
   resources                                                             activity with peers who received
                                                                          ―Higher grade
 • Improves                                                               ―Same grade
   success by up
   to 28%                                                                 ―Lower grade
                                                                        • Allows student
                                                                         to link behaviors
                                                                         with performance
                              http://www.itap.purdue.edu/tlt/signals/




                                                                                                                 8
Demystifying education
•   Personal recommendations
    tailored to
     ―Program of study
     ―Abilities
•   Keyed to degree program                           Closing Thoughts
    and course sequencing, not
    “liking”
•   Deans use to target course
    availability
•   Faculty use to target
    interventions
•   Degree Compass                  —Denley, 2012




                                                    Change is a choice. The
          College is what students
                                                       best choice is an
                experience.
                                                       informed choice.




                     IT is a game
                       changer.




                                                                              9
doblinger@educause.edu




       © 2012 All rights reserved




                                    10

DBA-~HEM Anniversary September 2012 slides Oblinger

  • 1.
    Topics • Context IT and Education: • Education trends Game Changers • Rethinking the rules • Emerging models • Do it yourself Diana G. Oblinger, Ph.D. • Student empowerment President and CEO, EDUCAUSE • Credits and credentials • New value chains • Inside the “black box” Educational imperative • Intellectual and human capital paramount • Worldwide demand for well-educated workers Education Trends • Benefits health, civic engagement society • Post-secondary education is the new baseline 2000 - Present Projections for 2020 • Decline of “traditional student” • Focus on outcomes rather than credits • First generation students increase • Competency-based degrees • Older students • Do-it-yourself learners • “Swirl” • Residential campus experience too costly • Growth of online for many programs —Student Experience Lab, 2012 —Student Experience Lab, 2012 1
  • 2.
    Unsettled environment • Challengingeconomic environment • Threat of regulation ―Cap on tuition ―Performance-based funding ―Program elimination Rethinking the Rules • External forces — Governors launching charter universities — Philanthropists supporting new institutions — Non-traditional students opting for for-profit institutions or non-traditional certifications The connected age Do-it-yourself learning • Everything (and everyone) is interconnected • Digitized and indexed • Individuals are empowered with information books (28 million volumes) • Everyone can participate • Data, archives, media • It is easy for people • Content, exercises to find each other • Peer-to-peer support • Communities —image credit Everyone can participate Personalization due to “big data” • Innovation is “outsourced” to the community • Community members respond to challenges ―Minimizing water used for cleaning, sanitizing ―Making packaging material more recyclable • Sponsored by Global 5000 companies and non-profits • Pay-for-performance (e.g., prize of $50,000) • Expands innovation capacity beyond internal R&D teams 2
  • 3.
    Self-service learning • “Learn almost anything for free” • Khan Academy ―5 million unique users (in March 2012) ―3,000 videos Do-It-Yourself ―150 million lessons delivered online ―400 million exercises completed ―Analytics engine • Translating into 12 languages Adaptive • Knewton Math Readiness • Allows students to go at own pace • Personalized • Short videos; explanations • Test skills • Points and badges encourage completion • Faculty access to class or individual student trends MOOCs • Massive scale • Self-organized study and discussion groups • Data collection may change pedagogy Student Empowerment • Emerging revenue models • Brand extension • A global university? 3
  • 4.
    OpenStudy Learn to do what you do • SimSchool • Ask questions • Classroom management techniques • Give help • Analyze student data • Connect with • Understand diverse learning styles others anywhere in the world • Earn badges for helpful answers Student Success Plan • Counseling and intervention software • Case load management ―Monitor ―Engage ―Support • Early alert • Student interface • Results ―First term success rate 97% vs 59% ―37% higher retention term-to-term ―Five times more likely to graduate in 6 years —Little, 2012 4
  • 5.
    Nudges • “Weight-watchers” of college completion • Behavior interventions, “nudges” ―Study skills ―How to deal with academic setbacks ―Organize time and Credits and Credentials responsibilities • Positive peer academic pressure • Data identifies students who need active outreach Putting data to work Badges: Credit decoupled from courses • Share transcripts • Learning happens everywhere, not just • Predict where you might be accepted for college classroom • How to improve odds of acceptance (e.g., take calculus) • Recognition for skills and achievements • Eventually businesses may use credentials in hiring • Earn and display badges on the web • Skills and experience can come from ―Online courses ―Peer learning ―Volunteering ―After-school work Badges in sustainable agriculture Stackable credentials: work and learn • Badges based on competencies, skills, classes, • Programs with multiple “completion points” internships achievable within short time-frames • Mix of pre-determined standards and self- • Provides clear pathways for continuing education assessment with peer review and career success • Formative feedback • Academic and/or industry-driven courses and credentials that move students quickly into the from peers, mentors, workforce with marketable skills and increased faculty, community earning capability • UC-Davis • Opportunities to recognize and encourage completion as part of a learning and skill-building continuum —Bumphus, 2010 5
  • 6.
    Pathway in healthsciences Stackable Approach Stackable Stand-Alone Certificates • 1+1 programs (LPN to RN) • Multi-Competency New Value Chains Health (2 health certificates + general education) • CNA + Phlebotomy + General Education —Bumphus, 2010 Value chain to value web Course providers • $99/month (+ $39/course) or $999/year for 10 courses • Required college courses • Start any time; no required meeting times • Individualized, on-demand support (online) • Transfer credits to partner college(s) Joint ventures Study support • Increasing number of public-private joint ventures • Tutoring and mentoring • Available on demand, 24x7 • Augment existing skills, resources • Matches mentors and • 2tor: online platform to expand graduate programs mentees; flexible scheduling ―Technology and infrastructure • Shared live experiences; ―Fieldwork sites whiteboarding ―Creates instructional material with faculty ―Capital investment • Shares tuition revenue 6
  • 7.
    Recruit and retain Pathways from military to career • Designed for veterans • ConnectEDU ―Veteran unemployment 20% ―Prospect for students ―Veteran under-employment 50% ―Advising ―75% of veterans who begin college don’t graduate ―Retention ―Assessment • Online coaching platform ―Analytics • Partner with universities, veterans organizations, • Starfish: Student corporations retention platform ―Student tracking • Hybrid and F2F experience ―Early alert • Transition coaching ―Online appointment • Mentoring scheduling, and assessment • Gamification; badges Redefining roles Free, open and peer-led • Credit for prior learning; competencies developed with • University of the People industry experts • Tuition-free online university • Objective and performance-based assessment of competencies • For students with financial, geographic, societal constraints • WGU faculty identify best existing courses; acquire • Open educational resources rights to use them • Volunteers • Faculty serve as mentors, • Peer learning also peer mentoring • Accelerated degree • Text-based options • Students in 126 countries • 30% growth rate “Big data” enables personalization • Tailor the approach to each learner • Focus on areas of weakness • Adapt to personal aspirations Inside the “Black Box” • Personalize advice, counseling, degree planning —Smith, 2010 7
  • 8.
    Feedback to instructor Student progress over time Students know where they stand Prediction and intervention Peer comparisons • Identify struggling students • Alert student to problems • Check-My-Activity; “How am I doing?” • Direct to • Students compare their online course resources activity with peers who received ―Higher grade • Improves ―Same grade success by up to 28% ―Lower grade • Allows student to link behaviors with performance http://www.itap.purdue.edu/tlt/signals/ 8
  • 9.
    Demystifying education • Personal recommendations tailored to ―Program of study ―Abilities • Keyed to degree program Closing Thoughts and course sequencing, not “liking” • Deans use to target course availability • Faculty use to target interventions • Degree Compass —Denley, 2012 Change is a choice. The College is what students best choice is an experience. informed choice. IT is a game changer. 9
  • 10.
    doblinger@educause.edu © 2012 All rights reserved 10