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UNIT V
CONSUMER PROTECTION ACT 1986
OBJECTS OF THE ACT
• Better protection of interests of consumers
• protection of rights of consumers
• consumer protection councils
• quasi-judicial machinery for speedy redressal of
consumer disputes
RIGHTS OF CONSUMERS
• The right to be protected against marketing of goods or
services which are hazardous to life and property
• The right to be informed about the quality, quantity,
potency, purity, standard and price of goods or services
so as to protect the consumer against unfair trade
practices
• The right to be assured, wherever possible, access to
goods and services at competitive prices
• The right to be heard and to be assured that
consumers’ interests will receive due consideration
• Right to seek redressal
• Right to consumer education
CONSUMER
• A consumer is a person who buys any goods
for consideration which has been paid or
promised or partly paid and partly promised
or under any system of deferred payment.
MACHINERIES AVAILABLE
• Consumer protection council
• Consumer disputes redressal agencies
Consumer disputes redressal forum –
district forum
Consumer disputes redressal commission
National Consumer disputes redressal
commission
CONSUMER PROTECTION COUNCIL
• The central consumer protection council
• The state consumer protection council
• The district consumer protection council
CONSUMER DISPUTES REDRESSAL
FORUM – DISTRICT FORUM
• Composition
• Term of office
• Resignation
• Salary and terms of condition of service
• Jurisdiction
• Manner in which complaint shall be made
• Procedure on admission of complaint
• Powers
• Findings
CONSUMER DISPUTES REDRESSAL
COMMISSION – STATE COMMISSION
• Composition
• Jurisdiction
• Transfer of cases
• Circuit branches
• Procedure appeal
• Hearing of appeal
NATIONAL CONSUMER DISPUTES
REDRESSAL COMMISSION – NATIONAL
COMMISSION
• Composition
• Jurisdiction
• Appeal
• Finality of orders
• Enforcement of orders of the district forum,
the state commission or the national
commission
• Dismissal of frivolous or vexatious complaints
CYBER LAW
• Cyber law is a term which refers to all the legal
and regulatory aspects of internet and the
world wide web.
CYBER CRIMES
• Unlawful acts wherein the computer is either
a tool or target or both.
TYPES OF CYBER CRIMES
• Hacking – breaking or trespassing a computer
system.
• Cracking – illegal access.
• Security related issues – network security
• Network packet snifters
• Internet protocol spoofing
• Password attacks
• Fraud on the internet
INTELLECTUAL PROPERTY
• It is a form of knowledge which societies have
decided can be assigned specific property
rights.
INTELLECTUAL PROPERTY RIGHTS
• These are the rights awarded by societies to
individuals or organizations principally over
creative works: inventions, literary and artistic
works and symbols, names, images and
designs used in commerce.
INDUSTRIAL PROPERTY
• Patents
• Industrial designs
• Trademarks
• Geographical indication
• Trade secrets
ARTISTIC AND LITERARY PROPERTY
• COPYRIGHT
• INTEGRATED COMPUTER CIRCUITS
• PLANT BREEDER’S RIGHT
• DATABASE PROTECTION
PATENTS
• PATENTS- An exclusive right granted for an
invention.
• PATENT RIGHTS – an exclusive right granted by a
country to the owner of an invention to make,
use his invention.
• NOVELTY – does not form a part of the global
state of the art.
• TERM OF THE PATENT
• APPLICATION
• PROVISIONAL SPECIFICATION
• COMPLETE SPECIFICATION
• COMPULSORY LICENSE
TRADE MARKS
• A distinctive sign that identifies certain goods or
services as those produced or provided by a specific
person or an enterprise.
• Eg., drawings, symbols, colours.
• WELL KNOWN TRADE MARKS AND ASSOCIATED
TRADEMARKS
• SERVICE MARKS
• CERTIFICATION AND COLLECTIVE MARKS
• TERM OF REGISTERED TRADEMARK
COPYRIGHTS
• Available for creating an original literary or
dramatic or musical or artistic work.
• COVERAGE PROVIDED BY COPYRIGHT
• INFRINGEMENT OF COPYRIGHT

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Legal Aspects Of Business Unit - 5 PPTs

  • 2. OBJECTS OF THE ACT • Better protection of interests of consumers • protection of rights of consumers • consumer protection councils • quasi-judicial machinery for speedy redressal of consumer disputes
  • 3. RIGHTS OF CONSUMERS • The right to be protected against marketing of goods or services which are hazardous to life and property • The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices • The right to be assured, wherever possible, access to goods and services at competitive prices • The right to be heard and to be assured that consumers’ interests will receive due consideration • Right to seek redressal • Right to consumer education
  • 4. CONSUMER • A consumer is a person who buys any goods for consideration which has been paid or promised or partly paid and partly promised or under any system of deferred payment.
  • 5. MACHINERIES AVAILABLE • Consumer protection council • Consumer disputes redressal agencies Consumer disputes redressal forum – district forum Consumer disputes redressal commission National Consumer disputes redressal commission
  • 6. CONSUMER PROTECTION COUNCIL • The central consumer protection council • The state consumer protection council • The district consumer protection council
  • 7. CONSUMER DISPUTES REDRESSAL FORUM – DISTRICT FORUM • Composition • Term of office • Resignation • Salary and terms of condition of service • Jurisdiction • Manner in which complaint shall be made • Procedure on admission of complaint • Powers • Findings
  • 8. CONSUMER DISPUTES REDRESSAL COMMISSION – STATE COMMISSION • Composition • Jurisdiction • Transfer of cases • Circuit branches • Procedure appeal • Hearing of appeal
  • 9. NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION – NATIONAL COMMISSION • Composition • Jurisdiction • Appeal • Finality of orders • Enforcement of orders of the district forum, the state commission or the national commission • Dismissal of frivolous or vexatious complaints
  • 10. CYBER LAW • Cyber law is a term which refers to all the legal and regulatory aspects of internet and the world wide web.
  • 11. CYBER CRIMES • Unlawful acts wherein the computer is either a tool or target or both.
  • 12. TYPES OF CYBER CRIMES • Hacking – breaking or trespassing a computer system. • Cracking – illegal access. • Security related issues – network security • Network packet snifters • Internet protocol spoofing • Password attacks • Fraud on the internet
  • 13. INTELLECTUAL PROPERTY • It is a form of knowledge which societies have decided can be assigned specific property rights.
  • 14. INTELLECTUAL PROPERTY RIGHTS • These are the rights awarded by societies to individuals or organizations principally over creative works: inventions, literary and artistic works and symbols, names, images and designs used in commerce.
  • 15. INDUSTRIAL PROPERTY • Patents • Industrial designs • Trademarks • Geographical indication • Trade secrets
  • 16. ARTISTIC AND LITERARY PROPERTY • COPYRIGHT • INTEGRATED COMPUTER CIRCUITS • PLANT BREEDER’S RIGHT • DATABASE PROTECTION
  • 17. PATENTS • PATENTS- An exclusive right granted for an invention. • PATENT RIGHTS – an exclusive right granted by a country to the owner of an invention to make, use his invention. • NOVELTY – does not form a part of the global state of the art. • TERM OF THE PATENT • APPLICATION • PROVISIONAL SPECIFICATION • COMPLETE SPECIFICATION • COMPULSORY LICENSE
  • 18. TRADE MARKS • A distinctive sign that identifies certain goods or services as those produced or provided by a specific person or an enterprise. • Eg., drawings, symbols, colours. • WELL KNOWN TRADE MARKS AND ASSOCIATED TRADEMARKS • SERVICE MARKS • CERTIFICATION AND COLLECTIVE MARKS • TERM OF REGISTERED TRADEMARK
  • 19. COPYRIGHTS • Available for creating an original literary or dramatic or musical or artistic work. • COVERAGE PROVIDED BY COPYRIGHT • INFRINGEMENT OF COPYRIGHT