TUV Southwest Training Programs

TUV SOUTHWEST
Management System Training Programs
(2018)
Creating Impact Together
info@tuvsw.com | tuvsw.com/ae

TUV Southwest is a transformation partner providing wide range of Management System
trainings which enabling the individuals and organizations to meet newest professional/
business challenges. We are a team comprising of highly competent and widely-
recognized Auditors, tutors, assessors and technical expertise having experience of
serving 1000s of individuals and organizations in last 2 decade. We at TUV, not only
facilitates the companies to develop their valuable human resources but also helps their
trainees to actually apply the knowledge they have learnt and skills they have developed.
INTRO!
info@tuvsw.com | tuvsw.com/ae V 1.0

WHY TUV SOUTHWEST….?
V 1.0
Being a certification body, Most of our trainers are
experienced lead auditors having rich knowledge
and involvement of actual situations while
conducting and reporting the audits. This provides
an opportunity to candidates for learning definite
skills.
Quality Training
TUV Southwest have delivered thousands of training
programs and have worked with well reputed
organizations globally for development and
enhancement of personal knowledge and skills for
different subjects. This experience provides world-wide
recognition to all candidates getting training and
certification from us.
Worldwide Recognized
Our training methodology is concentrated on
building skills along with knowledge required for
auditing. In our programs, there is a balance
between knowledge-based presentation,
discussions, exercises and case studies. We
provide opportunity to participate in third party audit
along with our lead auditors.
Our Methodology
All of training provided by TUV Southwest are certified
by Globally known Personal Certification organizations
e.g. IRCP, CQI-IRCA, RABQSA etc. Trainers and
training material is being approved by those
organizations for satisfaction and confidence of our
services.
Certified Trainings

01
02
03
04
05
06
TRAINING WE PROVIDE
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Transition
Quality Management System
Environment Management System
Occupation Health & Safety Management System
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Transition
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Transition
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Transition
HACCP level 2, Level 3, Level 4
Food Safety Management System/ HACCP
Information Security Management System
Business Continuity Management System
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07
08
09
10
11
12
TRAINING WE PROVIDE
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Asset Management System
Energy Management System
IT Service Management System
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Transition
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Awareness
Internal Auditor
Awareness
Internal Auditor
Lead Auditor
Lead Implementer
Risk Management
Educational Organization Management System
Accreditation Standards Training
Awareness
Internal Auditor
Lead Assessor
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QUALITY MANAGEMENT SYSTEM
The adoption of a quality management system is a strategic decision for an
organization that can help to improve its overall performance and provide a
sound basis for sustainable development initiatives.
The potential benefits to an organization of implementing a quality management
system based on ISO 9001 includes:
 the ability to consistently provide products and services that meet customer
and applicable statutory and regulatory requirements;
 facilitating opportunities to enhance customer satisfaction;
 addressing risks and opportunities associated with its context and objectives;
 the ability to demonstrate conformity to specified quality management system
requirements.
At TUV, through different level of trainings, we build competences to interpret the
standards as it was expected by publisher of standards and to implement, verify
implementation and continually improve the management system as per
requirements.

ISO 9001:2015
The awareness course for Quality
Management System (QMS) focuses on
providing basic knowledge to all
personnel working in or wish to work in
an organization which has implemented
QMS or willing to implement QMS.
Awareness Training Course
CONTENTS OF TRAINING
Introduction to ISO 9001:2015
Quality Management Principles
General Review ISO 9001 Requirements
Benefits of QMS in an organizations
 Duration
1 Day
 Languages we offer
 English
 Hindi/ Urdu
 Tamil/ Malayalam
 Arabic
 This Training is Designed For
All level of personnel for awareness
purpose & Personnel wishing to attend
higher level courses such as Lead Auditor
courses.
 Pre-Requisites
Language Consideration
 Objectives of Training
To gain basic knowledge and awareness of
quality Management system requirements
based on ISO 9001:2015
 Exercises, group activities and general discussion are
part of this section
 Training Center Locations
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Training can be arranged at client Premises
 Assessment/ Exam
Not Applicable
 Certificate
Training Attendance Certificate is awarded
to all participants.
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ISO 9001:2015
The internal audit course for Quality
Management System (QMS) focuses
providing skills and knowledge to
persons wish to conduct internal audits
based on ISO 9001 or wish to attend
higher level of trainings e.g. lead
auditor etc.
Internal Auditor Training Course
Introduction to ISO 9001 & 19011
Thorough Review ISO 9001 Requirements
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
All level of internal auditors or person
willing to become certified internal auditor
and wishing to attend higher level courses
such as Lead Auditor courses.
 Pre-Requisites
Prior Knowledge of ISO 9001 and Language
Competence
To gain skills, knowledge and competence
required for conducting internal audits of
quality Management system requirements
based on ISO 9001 in line with guidelines
of ISO 19011.
 Each Requirement is discuss in this section and possible
ways of compliance are reviewed.
 Excises are being done for continued assessment of
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Continues Assessment during training &
45 min Objective and Subjective type written exam
 Certificate
Internal Auditor Certificate for successful candidates
in examination and Training Attendance Certificate
for failed candidates.
Auditing & Thorough Review of ISO 19011
 Planning, Arranging, Conducing, Reporting and doing
follow-up of audit.
 Managing Audit Program and resources of audits
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ISO 9001:2015
The aim of this course is to provide delegates
with the knowledge and skills required to
perform first, second and third-party audits of
quality management systems against ISO 9001,
in accordance with ISO 19011 and ISO/IEC
17021, as applicable
Lead Auditor Training Course
Structure & Overview of ISO 9001:2015
QMS Principles & Review of Requirements
Audit definition/ types/ principles
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 9001 requirements, QMS
fundamental and principals and Management system
in accordance with ISO standards
 To explain the purpose of a QMS, of ISO 9001, of MS audit, of
third-party certification and the business benefits of improved
performance of the QMS.
 To explain the role and responsibilities of an auditor to plan,
conduct, report and follow- up a QMS audit as per ISO 19011 and
ISO 17021 as applicable.
 Plan, conduct, report and follow-up an audit of a QMS to establish
conformity (or otherwise) with ISO 9001 and in accordance with
ISO 19011, and ISO/ IEC 17021, as applicable.
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Lead Auditor Certificate for successful candidates in
examination and Training Attendance Certificate for
failed candidates.
Audit Performance
 who intends to perform
audits of QMS.
 Quality executives/
Management Representative
 Existing Internal Auditors
 QMS Consultants
 Individuals responsible for
implementing the ISO 9001
standard.
 Staff with responsibility to
evaluate the outcome of
internal QMS audits and who
have responsibility/ authority
to improve the effectiveness
of the QMS.
 Personnel wishing to make
career in QMS auditing.
ISO 19011 Vs ISO 17021
Audit Planning & preparation
Audit Tools & Techniques
Audit Performance
Recording & Reporting Non Conformities
Corrective Action & audit follow-up
Role play exercises & feedback
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ISO 9001:2015
During this training course, you will gain a
thorough Knowledge & understanding of Quality
Management System (QMS) and right
interpretation of each clause of standard which
leads to enhance the organization’s performance
of QMS in accordance with ISO 9001.
Lead Implementer Training Course CONTENTS OF TRAINING
Thorough Review of ISO 9001:2015 Requirements
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
To gain knowledge and skills required to understand,
address & Implement the requirements of ISO 9001
To be prepared for External Audit
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Lead Implementer Certificate for successful
candidates in examination and Training Attendance
Certificate for failed candidates.
Compliance Tools & Techniques
Personnel who are involved in QMS development
and maintenance, Managers, Supervisors & other
personnel handling ISO 9001 implementation and
certification
 Each clause is discuss in this section and Documents for
compliance are prepared.
 A complete set of documentation is prepared for 1
organization
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ISO 9001:2015
This course is designed to introduce the new ISO
high level structure for management system
standards and explores the changes between ISO
9001:2008 and ISO 9001:2015. The existing
Quality professionals, who has got Lead auditor
based on 2008 version are required to enhance
their knowledge based on latest version of QMS..
Transition Course
Introduction to ISO 9001:2015 & Annex SL
Review of High Level Structure of MMS & Annex SL
Identification of changes in new version
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Lead Auditor Course of ISO 9001:2008
 Upgrading the personal certification from previous version of
standard to latest version.
 To get knowledge of ISO 9001:2015 requirements which are
added/ changed from ISO 9001:2008
 To get knowledge of Annex SL
 To maintain the CPD and comply with applicable requirements.
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Review of additional Requirements
 Auditors/ Lead Auditors of QMS.
 For those who have attended Lead Auditor course based
on ISO 9001:2008 and currently looking to enhance their
knowledge and upgrade their certification.
 Each additional and amended requirement is discussed in
this section and documents for compliance are reviewed
 A complete audit is being conducted for a sample project
for actual knowledge and skills.
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Environment Management System
The purpose EMS is to provide a framework to protect the environment and respond to changing
environmental conditions in balance with socio-economic needs. ISO 14001 specifies requirements
that enable an organization to achieve the intended outcomes it sets for its environmental
management system.
A systematic approach to environmental management can provide top management with information
to build success over the long term and create options for contributing to sustainable development by:
 protecting the environment by preventing or mitigating adverse environmental impacts;
 mitigating the potential adverse effect of environmental conditions on the organization;
 assisting the organization in the fulfilment of compliance obligations;
 enhancing environmental performance;
 controlling or influencing the way the organization's products and services are designed,
manufactured, distributed, consumed and disposed by using a life cycle perspective that can
prevent environmental impacts from being unintentionally shifted elsewhere within the life cycle;
 achieving financial and operational benefits that can result from implementing environmentally
sound alternatives that strengthen the organization’s market position;
 communicating environmental information to relevant interested parties.
At TUV, through different level of trainings, we build competences to interpret the standards as it was
expected by publisher of standards and to implement, verify implementation and continually improve
the management system as per requirements.

ISO 14001:2015
The awareness course for
Environmental Management System
(EMS) focuses on providing basic
knowledge to all personnel working in
or wish to work in an organization
which has implemented EMS or willing
to implement EMS.
EMS Fundamentals
Importance & Benefits of EMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Environmental Management system
requirements based on ISO 14001:2015
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

The internal audit course for
Environmental Management System
(EMS) focuses providing skills and
knowledge to persons wish to conduct
internal audits based on ISO 14001 or
wish to attend higher level of trainings
e.g. lead auditor etc.
EMS Fundamentals
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence
Environmental Management system
requirements based on ISO 14001 in line
with guidelines of ISO 19011.
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.
ISO 14001:2015
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Environmental management systems against ISO
14001, in accordance with ISO 19011 and
ISO/IEC 17021, as applicable
EMS Fundamentals & Review of requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 9001 requirements, QMS
 To explain the purpose of a EMS, of ISO 14001, of MS audit, of
third-party certification and the benefits of improved performance
of the EMS.
conduct, report and follow- up an EMS audit as per ISO 19011 and
 Plan, conduct, report and follow-up an audit of a EMS to establish
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of EMS.
 Environmental Engineers/
 Environmental Consultants
standard.
internal EMS audits and who
of the EMS.
career in EMS auditing.
ISO 19011 Vs ISO 17021
Audit Planning & Preparation
Audit Performance
Corrective Action & Audit follow-up
Role play Exercises & Feedback
ISO 14001:2015
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thorough Knowledge & understanding of
Environmental Management System (EMS) and
right interpretation of each clause of standard
which leads to enhance the organization’s
performance of EMS in accordance with ISO
14001.
EMS Fundamentals
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
To be prepared for External Audits
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in EMS development
certification
organization
ISO 14001:2015

EMS professionals, who has got Lead auditor
their knowledge based on latest version of EMS.
Transition Course
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
 Auditors/ Lead Auditors of EMS.
on ISO 14001:2004 and currently looking to enhance
their knowledge and upgrade their certification.
ISO 14001:2015

Occupation Health & Safety Management System
An organization is responsible for the occupational health and safety of its workers and others who can be
affected by its activities. This responsibility includes promoting and protecting their physical and mental health.
The adoption of an OH&S management system is intended to enable an organization to provide safe and
healthy workplaces, prevent work-related injury and ill health, and continually improve its OH&S performance.
The purpose of an OH&S management system is to provide a framework for managing OH&S risks and
opportunities. The aim and intended outcomes of the OH&S management system are to prevent work-related
injury and ill health to workers and to provide safe and healthy workplaces; consequently, it is critically important
for the organization to eliminate hazards and minimize OH&S risks by taking effective preventive and protective
measures.
When these measures are applied by the organization through its OH&S management system, they improve its
OH&S performance. An OH&S management system can be more effective and efficient when taking early action
to address opportunities for improvement of OH&S performance.
Implementing an OH&S management system conforming to ISO 45001 enables an organization to manage its
OH&S risks and improve its OH&S performance. An OH&S management system can assist an organization to
fulfil its legal requirements and other requirements.
At TUV, through different level of trainings, we build competences to interpret the standards as it was expected
by publisher of standards and to implement, verify implementation and continually improve the management
system as per requirements.

ISO 45001:2018
The awareness course for Occupational
Health and Safety Management System
(OHSMS) focuses on providing basic
which has implemented OHSMS or
willing to implement OHSMS.
OHSMS Fundamentals
Importance & Benefits of OHSMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Occupational Health and Safety
Management system requirements based on
ISO 45001:2018
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

ISO 45001:2018
The internal audit course for Occupational
Health and Safety Management System
(OHSMS) focuses providing skills and
internal audits based on ISO 45001 or wish
to attend higher level of trainings e.g. lead
auditor etc.
OHSMS Fundamentals
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence
Occupational Health and Safety
Management System requirements based on
ISO 45001 in line with guidelines of ISO
19011.
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.

ISO 45001:2018
Occupational Health and Safety Management
System (OHSMS) against ISO 45001, in
accordance with ISO 19011 and ISO/ IEC 17021,
as applicable
OHSMS Fundamentals & Review of Requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 45001 requirements,
OHSMS fundamental and principals and
Management system in accordance with ISO
standards
 To explain the purpose of a OHSMS, of ISO 45001, of MS audit, of
third-party certification and the business benefits of improved
performance of the OHSMS.
conduct, report and follow- up a OHSMS audit as per ISO 19011
and ISO 17021 as applicable.
 Plan, conduct, report and follow-up an audit of a OHSMS to
establish conformity (or otherwise) with ISO 45001 and in
accordance with ISO 19011, and ISO/ IEC 17021, as applicable.
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of OHSMS.
 Safety Engineers/
 OHS Consultants
standard.
internal OHSMS audits and
who have responsibility/
authority to improve the
effectiveness of the OHSMS.
career in OHSMS auditing.
ISO 19011 Vs ISO 17021
Audit Performance
Corrective Action & audit follow-up

ISO 45001:2018
Occupational Health and Safety Management
System (OHSMS) and right interpretation of each
clause of standard which leads to enhance the
organization’s performance of OHSMS in
accordance with ISO 45001.
OHSMS Fundamentals
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
To be prepared for External Audit
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in OHSMS development
certification
organization

ISO 45001:2018
standards and explores the changes between
OHSAS 18001:2007 and ISO 45001:2018. The
existing OHS professionals, who has got Lead
auditor based on OHSAS Standard are required
to enhance their knowledge based on latest
version of OHSMS standard.
Migration Course
Identification of changes in new Standard
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Lead Auditor Course of OHSAS 18001:2007
 Upgrading the personal certification from OHSAS standard to ISO
Standard.
added/ changed from OHSAS 18001:2007
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
 Auditors/ Lead Auditors of OHSMS.
on ISO 9001:2008 and currently looking to enhance their
knowledge and upgrade their certification.

Food Safety Management System
The adoption of a food safety management system (FSMS) is a strategic decision for an organization
that can help to improve its overall performance in food safety. The potential benefits to an organization
of implementing a FSMS based on ISO 22000 includes:
 the ability to consistently provide safe foods and products and services that meet customer and
applicable statutory and regulatory requirements;
 addressing risks associated with its objectives;
 the ability to demonstrate conformity to specified FSMS requirements.
ISO 22000 specifies requirements for a FSMS to enable an organization that is directly or indirectly
involved in the food chain:
 to plan, implement, operate, maintain and update a FSMS providing products and services that are
safe, in accordance with their intended use;
 to demonstrate compliance with applicable statutory and regulatory food safety requirements;
 to evaluate and assess mutually agreed customer food safety requirements and to demonstrate
conformity with them;
 to effectively communicate food safety issues to interested parties within the food chain;
 to ensure that the organization conforms to its stated food safety policy;
At TUV, through different level of trainings, we build competences to interpret the standards as it was
expected by publisher of standards and to implement, verify implementation and continually improve
the management system as per requirements.

ISO 22000:2018
The awareness course for Food Safety
Management System (FSMS) focuses
on providing basic knowledge to all
FSMS or willing to implement FSMS.
FSMS Fundamentals
Importance & Benefits of FSMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Food Safety Management system
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

The internal audit course for Food
Safety Management System (FSMS)
focuses providing skills and knowledge
to persons wish to conduct internal
audits based on ISO 22000 or wish to
attend higher level of trainings e.g. lead
auditor etc.
Food Safety Fundamentals
Thorough Review ISO 22000: 2018 Requirements
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence
Food Safety Management system
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.
ISO 22000:2018
V 1.0

Food Safety management systems against ISO
22000, in accordance with ISO 19011 and ISO/
IEC 17021, as applicable
FSMS Fundamentals & Review of requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 22000 requirements, FSMS
 To explain the purpose of a FSMS, of ISO 22000, of MS audit, of
of the FSMS.
conduct, report and follow- up an FSMS audit as per ISO 19011
 Plan, conduct, report and follow-up an audit of a FSMS to
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of FSMS.
 Food Safety Officers/
 Food Safety Consultants
standard.
internal FSMS audits and
effectiveness of the FSMS.
career in FSMS auditing.
ISO 19011 Vs ISO 17021
Audit Performance
ISO 22000:2018
V 1.0

thorough Knowledge & understanding of Food
Safety Management System (FSMS) and right
of FSMS in accordance with ISO 22000:2018.
FSMS Fundamentals
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in FSMS development
certification
organization
ISO 22000:2018

FSMS professionals, who has got Lead auditor
their knowledge based on latest version of FSMS.
Transition Course
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
 Auditors/ Lead Auditors of FSMS.
ISO 22000:2018

ISO 27001 has been prepared to provide requirements for establishing, implementing,
maintaining and continually improving an information security management system. The
adoption of an information security management system is a strategic decision for an
organization.
The establishment and implementation of an organization’s information security management
system is influenced by the organization’s needs and objectives, security requirements, the
organizational processes used and the size and structure of the organization. All of these
influencing factors are expected to change over time.
The information security management system preserves the confidentiality, integrity and
availability of information by applying a risk management process and gives confidence to
interested parties that risks are adequately managed. ISO 27001 also includes requirements
for the assessment and treatment of information security risks tailored to the needs of the
organization.
At TUV, through different level of trainings, we build competences to interpret the standards as
it was expected by publisher of standards and to implement, verify implementation and
continually improve the management system as per requirements.

ISO 27001:2013
The awareness course for Information
Security Management System (ISMS)
focuses on providing basic knowledge
to all personnel working in or wish to
work in an organization which has
implemented ISMS or willing to
implement ISMS.
ISMS Fundamentals
Importance & Benefits of ISMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Information Security Management system
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

The internal audit course for
Information Security Management
System (ISMS) focuses providing skills
and knowledge to persons wish to
conduct internal audits based on ISO
27001 or wish to attend higher level of
trainings e.g. lead auditor etc.
Information Security Fundamentals
Thorough Review ISO 27001:2013 Requirements
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence
(ISMS) requirements based on ISO 27001
in line with guidelines of ISO 19011.
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.
ISO 27001:2013
V 1.0

Information Security management systems
against ISO 27001, in accordance with ISO
19011 and ISO/ IEC 17021, as applicable
ISMS Fundamentals & Review of requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 27001 requirements, ISMS
 To explain the purpose of a ISMS, of ISO 22000, of MS audit, of
of the ISMS.
conduct, report and follow- up an ISMS audit as per ISO 19011
 Plan, conduct, report and follow-up an audit of a ISMS to establish
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of ISMS.
 CISO/ Management
Representative
 ISMS Consultants
standard.
internal ISMS audits and who
of the ISMS.
career in ISMS auditing.
ISO 19011 Vs ISO 17021
Audit Performance
ISO 27001:2013
V 1.0

Information Security management systems
(ISMS) and right interpretation of each clause of
standard which leads to enhance the
organization’s performance of ISMS in
accordance with ISO 27001:2013.
ISMS Fundamentals
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in ISMS development
certification
organization
ISO 27001:2013

ISO 22301 specifies requirements for setting up and managing an effective Business Continuity Management
System (BCMS).
A BCMS emphasizes the importance of
 understanding the organization's needs and the necessity for establishing business continuity management
policy and objectives,
 implementing and operating controls and measures for managing an organization's overall capability to
manage disruptive incidents,
 monitoring and reviewing the performance and effectiveness of the BCMS, and
 continual improvement based on objective measurement.
Business continuity contributes to a more resilient society. The wider community and the impact of the
organization's environment on the organization and therefore other organizations may need to be involved in the
recovery process.
At TUV, through different level of trainings, we build competences to interpret the standards as it was expected
by publisher of standards and to implement, verify implementation and continually improve the management
system as per requirements.

ISO 22301:2012
The awareness course for Business
Continuity Management System
(BCMS) focuses on providing basic
which has implemented BSMS or
willing to implement BSMS.
BCMS Fundamentals
Importance & Benefits of BCMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Business Continuity Management system
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

The internal audit course for Business
Continuity Management System
(BCMS) focuses providing skills and
internal audits based on ISO 22301 or
wish to attend higher level of trainings
e.g. lead auditor etc.
BCMS Fundamentals
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence.
(BCMS) requirements based on ISO 22301
in line with guidelines of ISO 19011.
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.
ISO 22301:2012
V 1.0

Business Continuity management systems against
ISO 22301, in accordance with ISO 19011 and
ISO/ IEC 17021, as applicable
BCMS Fundamentals & Review of requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 22301 requirements, BCMS
 To explain the purpose of a BCMS, of ISO 22301, of MS audit, of
of the BCMS.
conduct, report and follow- up an BCMS audit as per ISO 19011
 Plan, conduct, report and follow-up an audit of a BCMS to
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of BCMS.
 Management Representative
 BCMS Consultants
standard.
internal ISMS audits and who
of the ISMS.
career in ISMS auditing.
ISO 19011 Vs ISO 17021
Audit Performance
ISO 22301:2012
V 1.0

Business Continuity management systems
(BCMS) and right interpretation of each clause of
standard which leads to enhance the
organization’s performance of BCMS in
accordance with ISO 22301:2012.
BCMS Fundamentals
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in BCMS development
certification
organization
ISO 22301:2012

Asset Management System
ISO 55001 specifies the requirements for the establishment, implementation, maintenance
and improvement of asset management, referred to as an “asset management system”.
ISO 55001 is primarily intended for use by:
 those involved in the establishment, implementation, maintenance and improvement of an
asset management system;
 those involved in delivering asset management activities and service providers;
 internal and external parties to assess the organization’s ability to meet legal, regulatory
and contractual requirements and the organization’s own requirements.
Furthermore, ISO 55001 is designed to enable an organization to align and integrate its asset
management system with related management system requirements.
At TUV, through different level of trainings, we build competences to interpret the standards as
it was expected by publisher of standards and to implement, verify implementation and

ISO 55001:2014
The awareness course for Business
Asset System (AMS) focuses on
AMS or willing to implement AMS.
AMS Fundamentals
Importance & Benefits of AMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Asset Management system requirements
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

The internal audit course for Asset
Management System (AMS) focuses
auditor etc.
AMS Fundamentals
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence.
Asset Management System (AMS)
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.
ISO 55001:2014
V 1.0

Asset management systems against ISO 55001, in
as applicable
AMS Fundamentals & Review of requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 55001 requirements, AMS
 To explain the purpose of a BCMS, of ISO 55001, of MS audit, of
of the AMS.
conduct, report and follow- up an AMS audit as per ISO 19011 and
 Plan, conduct, report and follow-up an audit of a AMS to establish
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of AMS.
 AMS Consultants
standard.
internal AMS audits and who
of the AMS.
career in AMS auditing.
ISO 19011 Vs ISO 17021
Audit Performance
ISO 55001:2014
V 1.0

thorough Knowledge & understanding of Asset
Management System (AMS) and right
of AMS in accordance with ISO 55001:2014.
AMS Fundamentals
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in AMS development
certification
organization
ISO 55001:2014

Energy Management System
The aim of ISO 50001 is to enable organizations to establish the systems and processes necessary to continually improve energy
performance, including energy efficiency, energy use and energy consumption. ISO 50001 specifies the energy management system
(EnMS) requirements for an organization. Successful implementation of an EnMS supports a culture of energy performance
improvement that depends upon commitment from all levels of the organization, especially top management. In many instances, this
involves cultural changes within an organization.
ISO 50001 applies to the activities under the control of the organization. Its application can be tailored to fit the specific requirements of
the organization, including the complexity of its systems, degree of documented information and available resources. ISO 50001 does
not apply to product use by end-users outside of the scope and boundaries of the EnMS, nor does it apply to product design outside of
facilities, equipment, systems or energy-using processes.
An EnMS enables an organization to set and achieve objectives and energy targets, to take actions as needed to improve its energy
performance, and to demonstrate the conformity of its system to the requirements of ISO 50001. Energy performance is a concept
which is related to energy efficiency, energy use and energy consumption. Energy performance indicators (EnPIs) and energy baselines
(EnBs) are two interrelated elements addressed in ISO 50001 to enable organizations to demonstrate energy performance
improvement.
At TUV, through different level of trainings, we build competences to interpret the standards as it was expected by publisher of
standards and to implement, verify implementation and continually improve the management system as per requirements.

ISO 50001:2018
The awareness course for Energy
Management System (EnMS) focuses
on providing basic knowledge to all
EnMS or willing to implement EnMS.
EnMS Fundamentals
Importance & Benefits of EnMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Energy Management System requirements
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

The internal audit course for Energy
Management System (EnMS) focuses
auditor etc.
EnMS Fundamentals
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence
Energy Management system requirements
based on ISO 50001 in line with guidelines
of ISO 19011.
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.
ISO 50001:2018
V 1.0

Energy Management System (EnMS) against ISO
50001, in accordance with ISO 19011 and ISO/
IEC 17021, as applicable
EnMS Fundamentals & Review of requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 50001 requirements, EnMS
 To explain the purpose of a EnMS, of ISO 50001, of MS audit, of
of the EnMS.
conduct, report and follow- up an EnMS audit as per ISO 19011
 Plan, conduct, report and follow-up an audit of a EnMS to
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of EnMS.
 EnMS Consultants
standard.
internal EnMS audits and
effectiveness of the EnMS.
career in EnMS auditing.
ISO 19011 Vs ISO 17021
Audit Performance
ISO 50001:2018
V 1.0

thorough Knowledge & understanding of Energy
Management System (EnMS) and right
of EnMS in accordance with ISO 50001:2018.
EnMS Fundamentals
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in EnMS development
certification
organization
ISO 50001:2018

EnMS professionals, who has got Lead auditor
their knowledge based on latest version of EnMS.
Transition Course
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
 Auditors/ Lead Auditors of EnMS.
ISO 50001:2018

IT Service Management System
ISO/IEC 20000-1 specifies requirements for an organization to establish, implement, maintain
and continually improve a service management system (SMS). The requirements specified in
ISO/IEC 20000-1 include the planning, design, transition, delivery and improvement of services
to meet the service requirements and deliver value.
The adoption of an SMS is a strategic decision for an organization and is influenced by the
organization’s objectives, the governing body, other parties involved in the service lifecycle and
the need for effective and resilient services.
Implementation and operation of an SMS provides ongoing visibility, control of services and
continual improvement, leading to greater effectiveness and efficiency. Improvement for service
management applies to the SMS and the services.
At TUV, through different level of trainings, we build competences to interpret the standards as it
was expected by publisher of standards and to implement, verify implementation and continually
improve the management system as per requirements.

ISO 20000-1:2011
The awareness course for Information
Technology Service Management
System (ITSMS) focuses on providing
basic knowledge to all personnel
working in or wish to work in an
organization which has implemented
ITSMS or willing to implement ITSMS.
Introduction to ISO 20000-1:2011
ITSMS Fundamentals
General Review ISO 20000-1 Requirements
Importance & Benefits of ITSMS in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Energy Management System requirements
based on ISO 20000-1
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

The internal audit course for Information
Technology Service Management System
(ITSMS) focuses providing skills and
internal audits based on ISO 20000-1 or wish
auditor etc.
Introduction to ISO 20000-1 & 19011
ITSMS Fundamentals
Thorough Review ISO 20000-1:2011 Requirements
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence
Information Technology Service
Management System requirements based on
ISO 20000-1 in line with guidelines of ISO
19011.
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.
ISO 20000-1:2011
V 1.0

Information Technology Service Management
System (ITSMS) against ISO 20000-1, in
as applicable
Structure & Overview of ISO 20000-1:2011
ITSMS Fundamentals & Review of requirements
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 20000-1 requirements,
ITSMS fundamental and principals and Management
system in accordance with ISO standards
 To explain the purpose of a ITSMS, of ISO 20000-1, of MS audit,
of third-party certification and the benefits of improved
performance of the ITSMS.
conduct, report and follow- up an ITSMS audit as per ISO 19011
 Plan, conduct, report and follow-up an audit of a ITSMS to
establish conformity (or otherwise) with ISO 20000-1 and in
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
Audit Performance
audits of ITSMS.
 ITSMS Consultants
implementing the ISO 20000-
1 standard.
internal ITSMS audits and
effectiveness of the ITSMS.
career in ITSMS auditing.
ISO 19011 Vs ISO 17021
Audit Performance
ISO 20000-1:2011
V 1.0

Information Technology Service Management
System (ITSMS) and right interpretation of each
clause of standard which leads to enhance the
organization’s performance of ITSMS in
accordance with ISO 20000-1:2011.
Structure & Overview of ISO 20000-1:2011
ITSMS Fundamentals
Thorough Review of ISO 20000-1:2011 Requirements
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
address & Implement the requirements of ISO 20000-1
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Personnel who are involved in ITSMS development
personnel handling ISO 20000-1 implementation and
certification
organization
ISO 20000-1:2011

Risk Management
ISO 31000 is for use by people who create and protect value in organizations by managing
risks, making decisions, setting and achieving objectives and improving performance.
Managing risk is iterative and assists organizations in setting strategy, achieving objectives
and making informed decisions. ISO 31000 provides guidelines on managing risk faced by
organizations. The application of these guidelines can be customized to any organization
and its context. ISO 31000 provides a common approach to managing any type of risk and
is not industry or sector specific.
ISO 31000 can be used throughout the life of the organization and can be applied to any
activity, including decision-making at all levels.
At TUV, through different level of trainings, we build competences to interpret the standards
as it was expected by publisher of standards and to implement, verify implementation and

ISO 31000:2018
The awareness course for Risk
Management (RM) focuses on
RM or willing to implement RM.
Risk Management Fundamentals & Principals
Importance & Benefits of RM in an organization
 Duration
1 Day
 English
 Hindi/ Urdu
 Arabic
courses.
 Pre-Requisites
Risk Management requirements based on
ISO 31000:2018
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
Not Applicable
 Certificate

ISO 31000:2018
The internal audit course for Risk
Management (RM) focuses providing skills
and knowledge to persons wish to conduct
internal audits based on ISO 31000 or wish
auditor etc.
RM Fundamentals & Principals
Examination
 Duration
2 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Competence
Risk Management requirements based on
ISO 31000 in line with guidelines of ISO
19011.
candidates
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
follow-up of audit.

ISO 31000:2018
Risk Management (RM) against ISO 31000, in
accordance with ISO 19011 as applicable
RM Fundamentals & Review of guidelines
Examination
 Duration
5 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
Prior Knowledge of ISO 31000 requirements, RM
 To explain the purpose of a RM, of ISO 31000, of RM audit, of
third-party gap analysis and the business benefits of improved
performance of the RM.
conduct, report and follow- up a RM audit.
 Plan, conduct, report and follow-up an audit of a RM to evaluate
degree of implementation as per guidelines of ISO 31000.
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
failed candidates.
audits of RM.
 Risk Managers/ Management
Representative
 RM Consultants
standard.
internal RM audits and who
of the RM.
career in RM auditing.
Tools and Techniques of Risk Management Analyzing
Performance Evaluation Tools
Gap Analysis and reporting techniques

ISO 31000:2018
thorough Knowledge & understanding of Risk
Management (RM) and right interpretation of
each clause of standard which leads to enhance
the organization’s performance of RM in
accordance with ISO 31000.
RM Fundamentals
Thorough Review of ISO 31000:2018 guidelines
Examination
 Duration
3 Day
 English
 Hindi/ Urdu
 Arabic
 Pre-Requisites
To be prepared for compliance audits/ gap assessments
 Abu Dhabi
 Dubai
 Al Ain
 Sharjah
 Ajman
 Umm Al Quwain
 Ras Al Khaimah
 Fujairah
 Certificate
Performance Enhancement Tools & Techniques
Personnel who are involved in RM development and
maintenance, Managers, Supervisors & other
evaluation
organization

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