This document provides information on training courses related to quality and operational excellence. It outlines courses on ISO 9001 foundations and internal quality management system auditing as well as ISO 9001-certified quality management system auditing. The courses aim to train participants in quality management principles and auditing practices to improve organizational performance and compliance with ISO 9001 standards.
QSB is a premier quality Institution in India dedicated entirely to Quality. Customized company trainings, Public trainings, Quality promotion and system implementation with in Organizations, Development of team, and Achieve Customer delight through Organizational excellence.
The document summarizes the activities of the National Centre for Quality Management's Ajmer Centre in India. The centre provides training, publications, and guidance on quality management systems and standards. It has produced several training packs covering topics like ISO 9001, ISO 14001, quality auditing, and 5S practices. It also publishes a quarterly periodical on management systems topics. The centre coordinator invites feedback on their services and support from interested organizations and professionals.
Chris Davies is a Quality Assurance Specialist with over 15 years of experience in quality assurance roles. He has a proven track record of exceeding targets and leading organizations to certification in quality standards such as ISO 15378 and ISO 9001. His experience includes roles as Quality Assurance Manager, Head of Quality, and Quality Controller.
I am writing to you to introduce my company to your organisation and also see if there is a need for risk based internal audit which can be outsourced to Riskpro India
Riskpro-India is a specialized Risk Management Consulting firm based in Mumbai, India and with offices at Delhi and Bangalore.
Our Internal Audit includes
• Risk assessment and development of risk based audit plan
• Full scope audits (across various sourcing options)
• Assessing the effectiveness of risk management & internal audit
• Authenticating monitoring functions and governance practices
• Appropriately assessing the security, integrity, availability and reliability of critical information – financial & operational
• Audit of compliance with laws and regulations.
Helping companies achieve their stated objectives through an enhanced understanding and management of risks
How we can help
Our internal audit services enhance processes and controls in our clients’ businesses by focusing on key value drivers. Through multiple sourcing options (co-source, out-source, staff augmentation) and flexible delivery platforms (onsite, offshore, combination) we offer our clients cross-spectrum internal audit services that are tailored to their specific requirements.
Brief description of our firm is mentioned below:-
RISKPRO INDIA
• Riskpro is India’s first national practice dedicated to risk management services and training, corporate governance, and global regulatory compliances.
• Risk can be defined as a prospect of loss or reduced gain that can adversely affect the achievement of an organisation’s objectives.
• When greed overtakes need, it spells trouble. Manifested as ‘bankruptcy’ in much of the developed world and ‘corruption’ closer to home, greed has clearly disrupted some major industrialised economies and enhanced the risks of doing business
• In today’s world, risks are not few. The reason companies so often fail to systematically manage their key risks is rooted in the way they define the risks they face. Risks are manageable and the answer to untapped business opportunities that lie dormant waiting for risk factors to turn favourable
• Riskpro was founded in 2009 with offices in Mumbai, Delhi, and Bangalore and it has already added eight member firms in Ahmedabad, Agra, Chennai, Gurgaon, Hyderabad, Jaipur, Ludhiana, and Pune. All our offices and member firms are well equipped and staffed with qualified professionals viz. CA, CWA, CS, CPA, CIA, CISA, CFA, and MBA
• Riskpro’s founders are qualified risk management specialists with extensive work experience in India, Middle East, Europe and USA in several industries and financial institutions
• Riskpro aims to be the preferred service provider for large and medium enterprises on risk protection, corporate governance, and global regulatory issues; delivering state-of-the-art quality and timely services at viable rates
Stork Asset Performance Solutions provides comprehensive asset optimization solutions through expertise in various domains. They take a holistic approach to addressing clients' challenges in production optimization, cost reduction, compliance, and ensuring professionalism. Stork aims to help clients achieve their ambitions by coordinating knowledge and experience, and providing integrated solutions from concept to implementation. Their global network allows them to standardize asset management for multinational clients.
David Gomez & Associates is a boutique executive search firm headquartered in Chicago that delivers exceptional executive and managerial candidates to Fortune 500 companies, government agencies, and non-profits. Through their proprietary search process developed over 30 years, they build lasting partnerships and consistently find high-performing professionals. They differentiate themselves through their expertise in workforce diversity and results-oriented recruitment process, having spent 10 years tracking and building relationships with top diverse talent. Their practice areas include consumer goods, life sciences, healthcare, and specialty industries.
QSB is a premier quality Institution in India dedicated entirely to Quality. Customized company trainings, Public trainings, Quality promotion and system implementation with in Organizations, Development of team, and Achieve Customer delight through Organizational excellence.
The document summarizes the activities of the National Centre for Quality Management's Ajmer Centre in India. The centre provides training, publications, and guidance on quality management systems and standards. It has produced several training packs covering topics like ISO 9001, ISO 14001, quality auditing, and 5S practices. It also publishes a quarterly periodical on management systems topics. The centre coordinator invites feedback on their services and support from interested organizations and professionals.
Chris Davies is a Quality Assurance Specialist with over 15 years of experience in quality assurance roles. He has a proven track record of exceeding targets and leading organizations to certification in quality standards such as ISO 15378 and ISO 9001. His experience includes roles as Quality Assurance Manager, Head of Quality, and Quality Controller.
I am writing to you to introduce my company to your organisation and also see if there is a need for risk based internal audit which can be outsourced to Riskpro India
Riskpro-India is a specialized Risk Management Consulting firm based in Mumbai, India and with offices at Delhi and Bangalore.
Our Internal Audit includes
• Risk assessment and development of risk based audit plan
• Full scope audits (across various sourcing options)
• Assessing the effectiveness of risk management & internal audit
• Authenticating monitoring functions and governance practices
• Appropriately assessing the security, integrity, availability and reliability of critical information – financial & operational
• Audit of compliance with laws and regulations.
Helping companies achieve their stated objectives through an enhanced understanding and management of risks
How we can help
Our internal audit services enhance processes and controls in our clients’ businesses by focusing on key value drivers. Through multiple sourcing options (co-source, out-source, staff augmentation) and flexible delivery platforms (onsite, offshore, combination) we offer our clients cross-spectrum internal audit services that are tailored to their specific requirements.
Brief description of our firm is mentioned below:-
RISKPRO INDIA
• Riskpro is India’s first national practice dedicated to risk management services and training, corporate governance, and global regulatory compliances.
• Risk can be defined as a prospect of loss or reduced gain that can adversely affect the achievement of an organisation’s objectives.
• When greed overtakes need, it spells trouble. Manifested as ‘bankruptcy’ in much of the developed world and ‘corruption’ closer to home, greed has clearly disrupted some major industrialised economies and enhanced the risks of doing business
• In today’s world, risks are not few. The reason companies so often fail to systematically manage their key risks is rooted in the way they define the risks they face. Risks are manageable and the answer to untapped business opportunities that lie dormant waiting for risk factors to turn favourable
• Riskpro was founded in 2009 with offices in Mumbai, Delhi, and Bangalore and it has already added eight member firms in Ahmedabad, Agra, Chennai, Gurgaon, Hyderabad, Jaipur, Ludhiana, and Pune. All our offices and member firms are well equipped and staffed with qualified professionals viz. CA, CWA, CS, CPA, CIA, CISA, CFA, and MBA
• Riskpro’s founders are qualified risk management specialists with extensive work experience in India, Middle East, Europe and USA in several industries and financial institutions
• Riskpro aims to be the preferred service provider for large and medium enterprises on risk protection, corporate governance, and global regulatory issues; delivering state-of-the-art quality and timely services at viable rates
Stork Asset Performance Solutions provides comprehensive asset optimization solutions through expertise in various domains. They take a holistic approach to addressing clients' challenges in production optimization, cost reduction, compliance, and ensuring professionalism. Stork aims to help clients achieve their ambitions by coordinating knowledge and experience, and providing integrated solutions from concept to implementation. Their global network allows them to standardize asset management for multinational clients.
David Gomez & Associates is a boutique executive search firm headquartered in Chicago that delivers exceptional executive and managerial candidates to Fortune 500 companies, government agencies, and non-profits. Through their proprietary search process developed over 30 years, they build lasting partnerships and consistently find high-performing professionals. They differentiate themselves through their expertise in workforce diversity and results-oriented recruitment process, having spent 10 years tracking and building relationships with top diverse talent. Their practice areas include consumer goods, life sciences, healthcare, and specialty industries.
Putting the PRO in PROcess Design - ITSM Academy WebinarITSM Academy, Inc.
This document discusses process design and improvement. It begins by defining what a process is and why they are important for organizations. It then provides tips for process design including understanding frameworks and standards, assessing maturity, defining requirements, and managing organizational change. The document recommends that process design be treated as a project and improvement be treated as a program. It emphasizes communication and leadership commitment. It introduces the Certified Process Design Engineer certification and provides information on ITSM Academy training offerings.
Increasing Productivity & Improving Knowledge Management in AmdocsDEEPRAJ PATHAK
The document discusses improving productivity and knowledge management at Amdocs. It describes the author's team which supports the AT&T U-verse Order Management System. The objectives are to increase productivity, knowledge sharing, and ensure knowledge retention even if team members leave. To measure current productivity, the author outlines profiling team members and describing their tasks. Strategies proposed for productivity improvement include strengthening work measurement, training, quality systems, and introducing an incentive scheme.
This document outlines the steps for developing quality standards for clinical and managerial functions of healthcare services. It begins by having organizations identify high-volume, high-risk, or problem-prone functions that would benefit from quality standards. As an example, it identifies immunization services. The next steps are to identify the inputs, processes, and outcomes of the selected function, and then define quality characteristics for key elements. Finally, standards are developed by writing statements, guidelines, algorithms, or pathways to clearly define the quality characteristics. The document provides examples of applying these steps to develop quality standards for immunization services.
This document discusses the staged and continuous representations of the CMMI model. The staged representation assesses process improvement at maturity levels from 1 to 5 based on predefined sets of process areas. The continuous representation assesses capability levels for each individual process area. Both representations contain essentially the same content but are organized differently. The document compares advantages of each representation and provides examples of improving process areas and maturity levels under each representation.
This 5-day training course on quality management in Abu Dhabi aims to help participants understand quality management principles and develop quality management systems. The course will cover topics such as quality management fundamentals, six sigma, leadership, team building, change management, and developing a quality management plan. It is aimed at executives and managers who want to improve organizational performance and ensure continued success through excellence. The facilitator will use presentations, exercises, and discussions to help participants apply the concepts to their own organizations.
The document outlines an agenda for a workshop on eight quality management principles beyond ISO9001:2000. The agenda covers principles such as customer focus, leadership, involvement of people, and continual improvement. It includes presentations, exercises, and reviews related to interpreting and applying these principles.
The document describes training courses offered by SGS Academy between July and December 2012, including technical, leadership and management, and vocational courses held at their centers or customized on-site. The Academy provides over 100 training solutions to transform individuals, teams, and businesses. Courses cover topics such as sustainability, quality management, leadership development, soft skills and are available as public or customized private sessions.
The document provides an overview of tools and techniques for generating ideas and identifying opportunities for process improvement, including:
- Brainstorming to generate many ideas from a group in an uncritical environment.
- The Five Whys technique to determine the root cause of problems by asking "why" five times.
- Surveys and interviews to collect information from customers and employees.
- Three alignment questions to ensure capabilities match customer needs and organizational goals.
- Additional tools like contingency diagrams, multi-voting, nominal group technique, force field analysis, pairwise ranking, and affinity diagrams.
The section emphasizes getting employees involved in improvement efforts to generate ideas and excitement for making positive changes. Collecting the
Global Resource Specialists provides consulting services including procedural development, equipment procurement, training programs, and personnel recruitment. Their mission is to empower clients through ethical leadership and operational excellence. They have experience working with governments and security forces in Africa, the Middle East, and former Soviet states. Their training focuses on developing effective teams and processes to meet client needs.
The document describes the implementation of quality circles at a manufacturing facility. It introduces quality circles as small groups of frontline workers who meet regularly to identify work improvements. Thirteen quality circle teams were formed across different production areas in the coil shop. Each team selected a project to work on related to their work area, such as reducing leak rates, scrap amounts, or increasing productivity. The teams used problem-solving tools and methods like DMAIC to define issues, measure baseline data, analyze causes, improve processes, and ensure sustained results. Several teams achieved improvements like lowering return bend leak rates from 2.1% to 1.1% and brazing leak rates from 3.0% to 1.0%. Overall the quality circles
This document is the quality management system manual for XYZ. It describes the quality management system which complies with ISO 9001:2008. The manual includes sections on scope, exclusions, documentation requirements, management responsibility, and other quality system processes. It provides the table of contents and outlines the organization and control of the quality management system documents.
Retail Supply Chain Certification Program is the only professional certification specifically for Retailer’s and Supplier’s Replenishment & Planning professionals. Target of the program content is to bridge the gap in core competencies required for high performance in retail inventory management & forecasting.
This document provides an overview of total quality management (TQM). It defines quality, discusses different types of quality including quality of design, conformance, and performance. It then defines TQM, lists its principles, and compares traditional methods to TQM. Several TQM techniques are described like PDCA cycle, Ishikawa diagram, and data collection. The document outlines objectives of quality control and discusses advantages and limitations of TQM. It concludes by listing some applications of TQM like reducing costs and meeting customer requirements.
The document provides information on defining a quality management system, including its key elements and purposes. A quality management system (QMS) can be defined as the organizational structure, procedures, processes and resources needed to implement quality management. The main elements of a QMS include organizational structure, responsibilities, methods, data management, processes, resources, customer satisfaction and continuous improvement. ISO 9000 standards provide requirements for QMS to help organizations ensure quality, efficiency and continual improvement.
This document discusses various quality management concepts and methodologies including Total Quality Management (TQM), Six Sigma, ISO 9000, Zero Defects, and Quality Function Deployment (QFD). It provides definitions and comparisons of these approaches. It also addresses questions related to differences between TQM and Six Sigma, similarities between them, differences between Zero Defects and Six Sigma, key aspects of the various methodologies, and how concepts like customer focus, continuous improvement, and organizational learning relate to quality management.
A Review of the Concept of ISO Standard 9000 FamilySonali Chawla
In order to live in this period of customer oriented business every industry is endeavoring to slake the subsisting customers and additionally magnetize initial customers. One of the policies used is to maintain a quality standard of the products exceeding the client’s prospect. The software industry is no exclusion to identically tantamount. It is necessary for organizations to set up, manage and promote their quality control system and quality assurance systems and their integral standard operating functions and other quality documents to provide high-quality products and accommodations to plenarily gratify customer requirements and prospects. Quality control and quality assurance systems together form quality schemes. Quality management consists of both quality control as well as quality assurance. Quality control is engrossed on consummating quality requisites, whereas quality assurance is fixated on providing confidence that quality requisites are consummated.
Macrosolutions Training: Project Quality ManagementMacrosolutions SA
The document describes a training course on quality management for projects. The objective is to qualify students to understand the connection between quality management and project success. The 16-hour course will cover topics such as quality costs, planning, assurance, control, change management and improvement processes. Students will learn standards like ISO 21500 and be able to apply quality tools and techniques. The course uses case studies, videos, group work and exercises to reinforce learning.
The Powder Containment course by the Wolfson Centre for Bulk Solids Handling Technology covers various themes related to safely handling powders and particulates. The course examines perceptions and consequences of exposure, capture and containment methods and equipment, and applicable regulations. Participants can learn from case studies, risk assessment approaches, and discussions with instructors. The course aims to provide industry workers with knowledge and resources to cost-effectively address powder-related health and safety issues.
TCL is a global software testing company that aims to deliver world-class, innovative, structured, and professional testing solutions. It has expertise across various domains and services, including enterprise systems, web applications, telecom, healthcare, and embedded systems. TCL seeks to become a global center of testing excellence through rigorous training, a culture of continuous improvement, and flexible engagement models.
La leyenda del Minotauro describe cómo el monstruo mitad hombre y mitad toro nació del amor entre Pasifae, la esposa del rey Minos de Creta, y un toro blanco enviado por Poseidón. Minos encerró al Minotauro en un laberinto para proteger a su pueblo. Cada nueve años, el monstruo era alimentado con jóvenes atenienses. Teseo se ofreció como voluntario para matar al Minotauro y liberar a Atenas, logrando su objetivo con la ayuda
Manuel de Falla fue un importante compositor español nacido en Cádiz en 1876 y fallecido en Argentina en 1946. Estudió en el conservatorio de Madrid y compuso obras clásicas como El amor brujo, El sombrero de tres picos y Las noches en los jardines de España. Vivió en varias ciudades españolas como Cádiz, Madrid y Granada, donde colaboró con Federico García Lorca en el Festival de Cante Jondo.
Putting the PRO in PROcess Design - ITSM Academy WebinarITSM Academy, Inc.
This document discusses process design and improvement. It begins by defining what a process is and why they are important for organizations. It then provides tips for process design including understanding frameworks and standards, assessing maturity, defining requirements, and managing organizational change. The document recommends that process design be treated as a project and improvement be treated as a program. It emphasizes communication and leadership commitment. It introduces the Certified Process Design Engineer certification and provides information on ITSM Academy training offerings.
Increasing Productivity & Improving Knowledge Management in AmdocsDEEPRAJ PATHAK
The document discusses improving productivity and knowledge management at Amdocs. It describes the author's team which supports the AT&T U-verse Order Management System. The objectives are to increase productivity, knowledge sharing, and ensure knowledge retention even if team members leave. To measure current productivity, the author outlines profiling team members and describing their tasks. Strategies proposed for productivity improvement include strengthening work measurement, training, quality systems, and introducing an incentive scheme.
This document outlines the steps for developing quality standards for clinical and managerial functions of healthcare services. It begins by having organizations identify high-volume, high-risk, or problem-prone functions that would benefit from quality standards. As an example, it identifies immunization services. The next steps are to identify the inputs, processes, and outcomes of the selected function, and then define quality characteristics for key elements. Finally, standards are developed by writing statements, guidelines, algorithms, or pathways to clearly define the quality characteristics. The document provides examples of applying these steps to develop quality standards for immunization services.
This document discusses the staged and continuous representations of the CMMI model. The staged representation assesses process improvement at maturity levels from 1 to 5 based on predefined sets of process areas. The continuous representation assesses capability levels for each individual process area. Both representations contain essentially the same content but are organized differently. The document compares advantages of each representation and provides examples of improving process areas and maturity levels under each representation.
This 5-day training course on quality management in Abu Dhabi aims to help participants understand quality management principles and develop quality management systems. The course will cover topics such as quality management fundamentals, six sigma, leadership, team building, change management, and developing a quality management plan. It is aimed at executives and managers who want to improve organizational performance and ensure continued success through excellence. The facilitator will use presentations, exercises, and discussions to help participants apply the concepts to their own organizations.
The document outlines an agenda for a workshop on eight quality management principles beyond ISO9001:2000. The agenda covers principles such as customer focus, leadership, involvement of people, and continual improvement. It includes presentations, exercises, and reviews related to interpreting and applying these principles.
The document describes training courses offered by SGS Academy between July and December 2012, including technical, leadership and management, and vocational courses held at their centers or customized on-site. The Academy provides over 100 training solutions to transform individuals, teams, and businesses. Courses cover topics such as sustainability, quality management, leadership development, soft skills and are available as public or customized private sessions.
The document provides an overview of tools and techniques for generating ideas and identifying opportunities for process improvement, including:
- Brainstorming to generate many ideas from a group in an uncritical environment.
- The Five Whys technique to determine the root cause of problems by asking "why" five times.
- Surveys and interviews to collect information from customers and employees.
- Three alignment questions to ensure capabilities match customer needs and organizational goals.
- Additional tools like contingency diagrams, multi-voting, nominal group technique, force field analysis, pairwise ranking, and affinity diagrams.
The section emphasizes getting employees involved in improvement efforts to generate ideas and excitement for making positive changes. Collecting the
Global Resource Specialists provides consulting services including procedural development, equipment procurement, training programs, and personnel recruitment. Their mission is to empower clients through ethical leadership and operational excellence. They have experience working with governments and security forces in Africa, the Middle East, and former Soviet states. Their training focuses on developing effective teams and processes to meet client needs.
The document describes the implementation of quality circles at a manufacturing facility. It introduces quality circles as small groups of frontline workers who meet regularly to identify work improvements. Thirteen quality circle teams were formed across different production areas in the coil shop. Each team selected a project to work on related to their work area, such as reducing leak rates, scrap amounts, or increasing productivity. The teams used problem-solving tools and methods like DMAIC to define issues, measure baseline data, analyze causes, improve processes, and ensure sustained results. Several teams achieved improvements like lowering return bend leak rates from 2.1% to 1.1% and brazing leak rates from 3.0% to 1.0%. Overall the quality circles
This document is the quality management system manual for XYZ. It describes the quality management system which complies with ISO 9001:2008. The manual includes sections on scope, exclusions, documentation requirements, management responsibility, and other quality system processes. It provides the table of contents and outlines the organization and control of the quality management system documents.
Retail Supply Chain Certification Program is the only professional certification specifically for Retailer’s and Supplier’s Replenishment & Planning professionals. Target of the program content is to bridge the gap in core competencies required for high performance in retail inventory management & forecasting.
This document provides an overview of total quality management (TQM). It defines quality, discusses different types of quality including quality of design, conformance, and performance. It then defines TQM, lists its principles, and compares traditional methods to TQM. Several TQM techniques are described like PDCA cycle, Ishikawa diagram, and data collection. The document outlines objectives of quality control and discusses advantages and limitations of TQM. It concludes by listing some applications of TQM like reducing costs and meeting customer requirements.
The document provides information on defining a quality management system, including its key elements and purposes. A quality management system (QMS) can be defined as the organizational structure, procedures, processes and resources needed to implement quality management. The main elements of a QMS include organizational structure, responsibilities, methods, data management, processes, resources, customer satisfaction and continuous improvement. ISO 9000 standards provide requirements for QMS to help organizations ensure quality, efficiency and continual improvement.
This document discusses various quality management concepts and methodologies including Total Quality Management (TQM), Six Sigma, ISO 9000, Zero Defects, and Quality Function Deployment (QFD). It provides definitions and comparisons of these approaches. It also addresses questions related to differences between TQM and Six Sigma, similarities between them, differences between Zero Defects and Six Sigma, key aspects of the various methodologies, and how concepts like customer focus, continuous improvement, and organizational learning relate to quality management.
A Review of the Concept of ISO Standard 9000 FamilySonali Chawla
In order to live in this period of customer oriented business every industry is endeavoring to slake the subsisting customers and additionally magnetize initial customers. One of the policies used is to maintain a quality standard of the products exceeding the client’s prospect. The software industry is no exclusion to identically tantamount. It is necessary for organizations to set up, manage and promote their quality control system and quality assurance systems and their integral standard operating functions and other quality documents to provide high-quality products and accommodations to plenarily gratify customer requirements and prospects. Quality control and quality assurance systems together form quality schemes. Quality management consists of both quality control as well as quality assurance. Quality control is engrossed on consummating quality requisites, whereas quality assurance is fixated on providing confidence that quality requisites are consummated.
Macrosolutions Training: Project Quality ManagementMacrosolutions SA
The document describes a training course on quality management for projects. The objective is to qualify students to understand the connection between quality management and project success. The 16-hour course will cover topics such as quality costs, planning, assurance, control, change management and improvement processes. Students will learn standards like ISO 21500 and be able to apply quality tools and techniques. The course uses case studies, videos, group work and exercises to reinforce learning.
The Powder Containment course by the Wolfson Centre for Bulk Solids Handling Technology covers various themes related to safely handling powders and particulates. The course examines perceptions and consequences of exposure, capture and containment methods and equipment, and applicable regulations. Participants can learn from case studies, risk assessment approaches, and discussions with instructors. The course aims to provide industry workers with knowledge and resources to cost-effectively address powder-related health and safety issues.
TCL is a global software testing company that aims to deliver world-class, innovative, structured, and professional testing solutions. It has expertise across various domains and services, including enterprise systems, web applications, telecom, healthcare, and embedded systems. TCL seeks to become a global center of testing excellence through rigorous training, a culture of continuous improvement, and flexible engagement models.
La leyenda del Minotauro describe cómo el monstruo mitad hombre y mitad toro nació del amor entre Pasifae, la esposa del rey Minos de Creta, y un toro blanco enviado por Poseidón. Minos encerró al Minotauro en un laberinto para proteger a su pueblo. Cada nueve años, el monstruo era alimentado con jóvenes atenienses. Teseo se ofreció como voluntario para matar al Minotauro y liberar a Atenas, logrando su objetivo con la ayuda
Manuel de Falla fue un importante compositor español nacido en Cádiz en 1876 y fallecido en Argentina en 1946. Estudió en el conservatorio de Madrid y compuso obras clásicas como El amor brujo, El sombrero de tres picos y Las noches en los jardines de España. Vivió en varias ciudades españolas como Cádiz, Madrid y Granada, donde colaboró con Federico García Lorca en el Festival de Cante Jondo.
Gloria Fuertes fue una gran escritora española de libros y poemas para niños. Nació en Madrid en 1917 y murió en 1998. Escribió obras sobre animales, seres inventados, personas y mundos al revés. Algunos de sus poemas más conocidos son "El hombre que sabía volar" y "El gato garabato".
CBQA Global Academy provides training on quality management systems based on ISO 9001. They offer certification, auditing, and training services to help organizations improve quality and performance. Their training objectives are to understand the structure and operation of an ISO 9001 quality management system, the benefits of certification, and how to implement such a system. The training will cover the evolution of ISO 9001, its requirements, preparing for a certification audit, and include introductions from participants. CBQA Global aims to help customers in a objective and value-adding manner.
ISO Training programs provided by TUV Soutwest - 2018.
Details are included for Awareness, Internal Auditor, Lead Auditor levels for following standards
1- ISO 9001:2015
2- ISO 14001:2015
3- ISO 45001:2018
4- ISO 22000:2018
5- ISO 27001:2013
6- ISO 20000-1:2012
7- ISO 22301:2012
8- ISO 55001:2014
9- ISO 50001:2018
10- ISO 31000:2018
11- ISO 21001:2018
12- ISO 17020:2012
13- ISO 17021-1:2015
14- ISO 17024:2012
15- ISO 17025:2017
16- ISO 17065:2012
ISO 9001 Training | QMS Training | ISO 9001 LEAD AUDITOR TRAININGhimalya sharma
ISO 9001 Lead Auditor Training conducted by Industry Experts,customized for you & connected with relevant examples to your Industry, products, services, Process
Training Company Profile / Guide 2018
International Company for ISO Services, ISO Standards Trainings.
contact us at +962-6-5511186 Fax. +962-6-55111893 Email us at info@iso-jo.com
AQSS, AQTS, and DAS Certification are sister companies that provide quality services including third party inspections, audits, training, and certifications. AQSS works with Vincotte International and provides inspection services in North America. AQTS provides training courses on topics such as ISO 9001 and ISO 14001. DAS Certification provides certifications for management systems and is accredited by UKAS.
A quality consultant, just a call away 9810059019
we help you to attain world class certification like
-----------------------------------------
ISO9001:2008- Quality Management System
ISO/TS 16949:2009- QMS for automotive
ISO 14001:2004- Environmental Management System
ISO 27001: 2005 - Information Security
OHSAS 18001:2007- Occupational Health and Safety
SA8000- Social Accountability
ISO 10001- Customer satisfaction Measurement
CMMI for software and Services
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Internal Audutors for Quality, EMS, OHSAS
Problem solving techniques
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Cost of Quality
Client: Government, Public and Private Sectors, Institutes
SpecialtiesISO System Development and Certification, Coaching, Counselling,Support and Certifications. Export Marketing, Intercultural Communication, Institutional Capacity Building, Trade Promotion to European Union, Sustainable Development, Process Improvement and Chane Management
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Iso 9001 lead auditor course training irca approvedIntertek Moody
Growing scrutiny toward industry's Quality Management has made conformance with ISO 9001:2008- a voluntary, internationally recognized Quality Management Systems (QMS) standard - more important than ever.
Regardless of whether you are conducting internal audits, second-party or third-party audits, the auditor training programs must meet the highest standards of professionalism. Upon completion of this program, participants will be capable of conducting internal audits, sub-contractor audits, and supplier audits. This five-day, forty-hour course is approved by IRCA, and meets all training requirements for lead auditor certification.
EMS Training | ISO 14001 Training | EMS Awareness Traininghimalya sharma
EMS Awareness Training (ISO 14001) conducted by Industry Experts,customized for you & connected with relevance to your Industry,Products,Services & Process
ISO 9001 Lead Auditor Training Course is a professional training program that equips participants with the skills and knowledge necessary to audit organizations against the requirements of ISO 9001:2015. c
The ISO 9001 Lead Auditor Training Course provides participants with the skills and knowledge to audit organizations against the ISO 9001:2015 standard. It covers all aspects of the audit process from planning to reporting and helps develop the ability to lead successful audits. Individuals who complete the course become certified lead auditors eligible to perform third-party audits. The training is important for quality professionals as it teaches how to properly assess compliance, issue audit reports, and identify opportunities for improvement. It also benefits individuals and their employers by improving auditing abilities and problem-solving skills.
" التدريب المزدوج "
الفرصة الذهبية للحصول على شهادة دبلوم معتمد من بريطانيا وشهادة خبرة وممارسة من الشركات والجهات الراعية للدارس اثناء التدريب ...
نظام " التدريب المزدوج " في كواليتاس هو الأول دوليا المتاح online ....
توفر برامج الدبلوم من كواليتاس التدريب العلمي و ايضا التطبيق العملي في الشركات التي نرشحكم وتوفرها لكم كواليتاس ضمن برنامجنا لتمكين المهارات..
حيث يشتمل على :
1- التدريب العلمي
2- الممارسة العملية لدى شركات ترشحها كواليتاس
3- إكتساب المشارك الخبرة والمعرفة العملية التطبيقية Know How ...
في نهاية الدبلوم يحصل المشارك على " شهادة خبرة "من الشركة التي تدرب معها تعزز امكاناته في التطور والحصول على فرص وظيفية ...
للاطلاع على محاور وعناوين برامج الدبلوم ادخل الى الرابط ادناه...
http://www.slideshare.net/aqmsyria
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Sweden: 00467 294 154 88
Dubai: 00971 505 583 550
Lebanon: 00961 71 745 029
e-mail us on: info@qualitascert.co.uk
This document provides information about the activities of the National Centre for Quality Management Ajmer Centre, including their publications, training packs, and training programs. Some key details:
- NCQM Ajmer Centre provides training, advisory services, guidance literature, and publications to help organizations implement quality and environmental management systems.
- They have developed several training packs to help conduct awareness training on topics like ISO 9001, ISO 14001, 5S, and internal auditing. These packs contain presentation slides and are available for demonstration.
- Their "Management Systems Awareness" publication series provides informative articles on various quality and sustainability topics. It is now published electronically starting with issue 10.
- The centre also
ISO 9001 Training | QMS Training | ISO 9001 Awareness Traininghimalya sharma
This document provides information about an ISO 9001 Awareness Training course. The objective of the training is to create awareness and impart working knowledge of the basic requirements of the ISO 9001 quality management standard. The one-day course covers an introduction to ISO 9001, its history and requirements. Upon completion, participants will receive a certificate in ISO 9001 Awareness Foundation Training. The trainers have decades of industry experience and ISO audit experience to help translate the standards into practical application.
The detailed synopsis of QMS. It will definitely surpass, your desire to streamline, implement and brainstorm Quality Management in your organization. Perhaps, the 8 core principles of QMS is applicable for everyone and everywhere .
ISO 9001 (Quality Management) is the most widely used QMS standard in the world, with over 1 million certificates issued to organizations in 178 countries.
The key to any successful business is strong quality control. If you want your operation to thrive, your consumer base must be confident that the goods or services you offer meet or exceed standards.
This implementation guide will help you run through the benefits, PDCA Cycle and Annex SL structure in detail for implementing ISO 9001.
To learn more on ISO 9001:2015 visit our page here - https://www.nqa.com/en-gb/certification/standards/iso-9001
Training course msm2 building your risk competenceEsan Sma
This three-day course on building risk competence is offered on various dates in Calgary, Alberta. It provides an understanding of essential risk management concepts and techniques. The course highlights include understanding risk management processes, applying fundamental concepts to develop effective risk systems, using practical tools for risk identification and control, and gaining a deeper understanding of behavior management techniques. The course costs $1,045 Canadian dollars.
Training course ohsas 18001 irca-certified auditor lead auditorEsan Sma
This document provides information about a 5-day OHSAS 18001 IRCA-Certified Auditor/Lead Auditor course offered by DNV Academy in August and November 2011 in Atlanta, GA. The course is designed to provide practical knowledge of the OHSAS 18001 standard and health and safety system certification audits. It covers management systems, risk management approaches, interpreting the OHSAS 18001 standard, key OH&S legislation, auditing performance and skills. The course costs $1,595 and is open to all levels of management and consultants.
Training course msm2 building your risk competenceEsan Sma
This three-day course on building risk competence is offered on various dates in Calgary, Alberta. It provides an understanding of essential risk management concepts and techniques. The course highlights include understanding risk management processes, applying fundamental concepts to develop effective risk systems, using practical tools for risk identification and control, and gaining a deeper understanding of behavior management techniques. The course costs $1,045 Canadian dollars.
Training course ohsas 18001 internal auditor for ohs management systemsEsan Sma
This 3-day course teaches professionals how to perform internal audits of occupational health and safety management systems based on OHSAS 18001 standards. The course covers implementing management systems, risk management approaches, planning and conducting audits, interview skills, and report writing. It is designed for all levels of management, consultants, internal auditors and those involved in OH&S management. The course costs $1,045 and will be held in Atlanta in May and Houston in August.
Este documento describe el marco regulatorio de la seguridad industrial y el medio ambiente en la industria minera. Explica que los estados han desarrollado diferentes modelos de regulación, como los de Norteamérica, Australia, Canadá y el Reino Unido. También describe las instituciones públicas y privadas involucradas en la regulación ambiental y de seguridad en Perú, así como los procesos de fortalecimiento institucional con apoyo internacional. Finalmente, cubre temas como la autorregulación privada, las certificaciones y los códig
El documento describe la regulación de la industria minera en varios países y cómo afecta a las empresas globales y locales. Explica que los estados regulan la minería para proteger el trabajo, el medio ambiente y el uso de los recursos naturales. También cubre normas voluntarias de responsabilidad social y ambiental que siguen las empresas mineras globales.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
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2. Knowledge.
What turns risks into rewards.
Companies around the globe are searching for better Awareness is the first step in changing a culture; acceptance,
ways to weather the challenges of today’s business climate. that the prescribed changes are correct, is arguably the next.
Buzzwords or solid business models? Sustainable companies
seem to have an advantage when tackling the increasingly Whether we are discussing quality and operational
global, complex and demanding risk environment where excellence throughout the supply chain, or climate change
failure is not an option. and environmental measures that drive businesses toward
greener and more responsible operations, knowledge fosters
Training with impact – knowledge for use our ability to change.
Doing the same things and expecting different results is
never a good business strategy. Setting ambitious goals and
strategies is easy – the difficult part is to realize them through
the persons who are your organization.
3. DNV offers professional training. Our expertise comes from Our fully transportable learning environment is achieved
some 8,600 dedicated employees located in 100 countries by using real-life cases, hands on group work and sharing
worldwide. More than trainers, they are business people, experiences and best practices. As our trainers are also
engineers, managers, trades people; they are the people who working professionals – delivering certification, verification,
have previously achieved business goals of their own and can assessment and risk management services – you will benefit
help you do the same. from their first-hand expertise and experience.
Our diverse portfolio includes:
• Quality management
• Operational excellence Accreditation and Internationally Accepted Standards
• Safety and health management Many of our auditing courses are accredited by the
• Food safety management International Register of Certificated Auditors (IRCA).
• Environment and energy management
• Corporate responsibility IRCA-certified courses provide internationally recognized
and honored Certificates of Training to successful course
Global knowledge in a local context. participants. Additionally, some markets host courses
We are where you are. On any continent, we can deliver accredited by the IT Service Management Forum
a global service within your specific cultural context. (itSMF). We also work with many local bodies recognized
Our commitment to global training is your assurance that in their specific markets.
our training services are derived from the same methodology Our unparalleled safety management training is
and educational concepts, enabling DNV to deliver anchored in ISRSTM, the world-renown standard for
a consistent service across borders. measuring and improving sustainable safety management
systems. Based on the long established International
DNV’s world of experience can be brought to your Safety Rating System, DNV’s safety training portfolio
boardroom or training facility. All of our publicly offered stands alone as the most practical and proven training
courses may be presented at your site. You can choose from for controlling workplace risks and improving risk
our extensive library of training programs or we can performance.
tailor-make one to fit your company’s specific needs.
Awareness is the first step
in changing a culture
4. DNV Business Assurance
Title – customer challenge(s)
Title: Summarize the challenge(s) that the customer faced. Sub-title – Value delivered from the customer’s
perspective
What: Describe the situation/problem(s) the CUSTOMER
was facing that triggered the DNV involvement. Title: Personalise the sub-title capturing the achieved
DNV should not be mentioned at all in this section. result(s).
Length: Approximately 50-60 words. What: Summarize how the CUSTOMER benefited from what
we did. Try to highlight tangible results.
Dunt in vel essequa mcortio odigna consequi bla faccum
zzrillutpat, quat. Um adigna faciliquat num vero od tem non Length: Approximately 30-35 words.
ulput wis aut aut augait wis nulputpatum dolortin ut vulla
feui tie dolorercipit ut aut nisim nostie del utat ver in hendi- Uscip et ut verosto doloreet, velenit, vel utpatem vel et autet
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num num dio diamet, vulputpatuer si. volobore magna.
Sub-title – What have we done?
Sub-title: Personalise the sub-title summarising the essence of
DNV’s involvement.
What: Describe how DNV helped the CUSTOMER solve the
problem(s) highlighted in the above section.
A) List what we found.
B) Outline what we suggested to solve the problem and,
if relevant, additional suggestions made.
Length: Approximately 60-70 words.
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5. Training Courses
Quality & Operational Excellence .........................5-10
Health & Safety ....................................................11-16
Energy & Environment .........................................17-18
Food & Beverage ...................................................19-21
Registration and Additional Information ................22
6. Customers today consider your company’s total
Quality & performance. The tolerance for quality problems is,
however, less than ever. Having an effective quality
management system in place can improve your
Operational company’s quality processes and overall performance.
Developing your skills and competence in this area is an
Excellence
important part of this journey.
7. Excellence is an art won by training and habituation. We do not
act rightly because we have virtue or excellence, but we rather have
those because we have acted rightly. We are what we repeatedly do.
Excellence, then, is not an act but a habit.
~ Aristotle
8. I SO 9001 Fou ndation & Internal Q MS I S O 9 0 0 1 I R C A-C e r t i f i e d Q MS Au d i t o r /
A udit or L e a d Au d i t o r
This 3-day course trains potential internal auditors This course is designed to provide participants with the
in the principles and practices of QMS auditing in a knowledge and skills required to perform first, second
manner compatible with ISO 9001:2008 or equivalent and third party audits of management systems against
standards, in accordance with the guidance provided in ISO 9001, in accordance with the guidance provided
ISO 19011. in ISO 19011. This course is certificated by the IRCA
Governing Board (Certification ref: A17061) and satisfies
Who should attend the formal training requirements for individuals seeking
This course is recommended for anyone performing internal registration under IRCA and IATCA Auditor Certification
audits of a quality management system. No prior knowledge Schemes.
of auditing, quality management systems or ISO 9001:2008 is
required prior to attending this course. Who should attend
Anyone intending to perform audits of a quality management
Course highlights system. It is recommended that the participants have a basic
knowledge of the requirements of ISO 9001:2008 before they
• Management system elements
attend this course.
• Internal audits - why and what?
• Audit preparation
Course highlights
• Audit conduct
• Management system - what and why?
• Audit reporting and follow up
• What is an audit and why is it necessary?
• The process approach
Duration: 3 days
• ISO 9001 purpose and requirements
Hours: 8:30am - 5pm
• Plan an audit
Retail Price: $1045 Web Price: $992.75
• Audit conduct
To Register: www.dnvtraining.com • Audit reporting and follow up
1-800-486-4524
E-mail: sheq-atl@dnv.com Duration: 5 days
Hours: 8:30am - 5pm
Retail Price: $1595 Web Price: $1515.25
To Register: www.dnvtraining.com
1-800-486-4524
E-mail: sheq-atl@dnv.com
2011 DATES JANUARY 25 - 27 HOUSTON, TX 2011 DATES JANUARY 17 - 21 LONG BEACH, CA
MARCH 22 - 24 LONG BEACH, CA MARCH 7 - 11 HOUSTON, TX
APRIL 12 - 14 HOUSTON, TX MAY 2-6 LONG BEACH, CA
JUNE 7-9 ATLANTA, GA JUNE 27 - JULY 1 HOUSTON, TX
JULY 19 - 21 HOUSTON, TX AUGUST 8 - 12 ATLANTA, GA
SEPTEMBER 27 - 29 LONG BEACH, CA SEPTEMBER 12 - 16 HOUSTON, TX
OCTOBER 25 - 27 HOUSTON, TX DECEMBER 5-9 HOUSTON, TX
7
9. Effective Root Cause Analysis f o r I n t e g r a t e d Ma n a g e m e n t S y s t e ms
Cor r ect ive/Preventive Actions
This course provides you with the opportunity to
This course explores the ISO 9001 QMS requirements learn the fundamentals of management systems
for corrective and preventive actions. integration; especially those based on the ISO 9001,
ISO 14001, and OHSAS 18001 families of international
The essence of a quality management system is to improve standards.
customer satisfaction, which should improve business
results. A properly designed and implemented corrective/
preventive action system is an important key to achieving Course highlights
these results. • What is management systems integration?
• The reasons/perspectives for management systems
Who should attend integration
Quality professionals, marketing, engineering, • The benefits and risks of integrating an organization’s
manufacturing executives, managers, supervisors, audit quality, environmental, and safety management systems
team leaders and members.
• Identify reasons for and benefits and risks of integrating
Course highlights your organization’s quality, environmental, and/or safety
• Interactive group exercises management systems
• Systematic approach for implementing corrective and • Understand and be able to explain the similarities and
preventive actions differences among systems
• Discover how to avoid common pitfalls to problem
• Build your own systems integration roadmap using the
solving
• Learn how to ensure that problems are permanently PDCA (plan, do, check, act) model and DNV’s integrated
resolved systems processes
Duration: 1 day
Hours: 8:30am - 5pm Duration: 3 days
Retail Price: $345 Web Price: $327.75 Hours: 8:30am - 5pm
Retail Price: $1045 Web Price: $992.75
To Register: www.dnvtraining.com
1-800-486-4524 To Register: www.dnvtraining.com
E-mail: sheq-atl@dnv.com 1-800-486-4524
E-mail: sheq-atl@dnv.com
2011 DATES JANUARY 28 HOUSTON, TX 2011 DATES OCTOBER 18 - 20 ATLANTA, GA
MARCH 25 LONG BEACH, CA
APRIL 15 HOUSTON, TX
JUNE 10 ATLANTA, GA
JULY 22 HOUSTON, TX
SEPTEMBER 2 LONG BEACH, CA
9 PHOENIX, AZ
30 LONG BEACH, CA
OCTOBER 28 HOUSTON, TX
8
10. AS9100C Aerospace QMS Interna l P r o j e ct a n d R i s k Ma n a g e m e n t
Audit or
The course includes auditor qualifications, audit This course provides key elements in managing a
planning, proper auditing techniques, and effective project in accordance with AS9100C requirements.
reporting of audit results. Practical exercises in
applying the AS9100C standard are used to develop Who should attend
and hone auditing skills. This course includes the Directors/process managers, supervisors, project
AS9100C Foundation Course for a complete learning managers, risk management teams, quality professionals,
experience. those overseeing implementation, maintenance, and/or
continual improvement of the quality management system.
Who should attend
Directors/managers, supervisors, audit teams, quality Key questions addressed:
professionals, anyone managing or conducting • What is the requirement for project management in the
internal audits to the AS9100C standard, overseeing AS9100C Standard?
implementation, system maintenance, and/or continuous • How do we define the term project management?
improvement of the quality management system. • What are the typical approaches to project management?
• What are the issues concerning project management?
Duration: 3 days • What is the requirement for risk management in the
Hours: 8:30am - 5pm AS9100C Standard?
Retail Price: $1045 Web Price: $992.75 • What are the typical approaches to risk management?
• What are the stages in the risk management process?
To Register: www.dnvtraining.com
1-800-486-4524 Duration: 1 day
E-mail: sheq-atl@dnv.com Hours: 8:30am - 5pm
Retail Price: $345 Web Price: $327.75
To Register: www.dnvtraining.com
1-800-486-4524
E-mail: sheq-atl@dnv.com
2011 DATES MARCH 1-3 LONG BEACH, CA 2011 DATES MARCH 4 LONG BEACH, CA
JUNE 14 - 16 LONG BEACH, CA JUNE 17 LONG BEACH, CA
AUGUST 30 - SEPT 1 LONG BEACH, CA NOVEMBER 11 LONG BEACH, CA
SEPTEMBER 6-8 PHOENIX, AZ
NOVEMBER 8 - 10 LONG BEACH, CA
9
11. Aerospace Auditor Transition (A A T T ) AS 9 1 0 0 C T r a n s i t i o n
- AS9100 4-day Training/Evaluat i o n
and Exam in ation This course is designed to assist organizations in better
understanding the differences between AS9100B
EXTREMELY IMPORTANT: and AS9100C, so they can prepare themselves for the
The AS9100 online component must be successfully transition audits with their respective Certification
completed before attending the instructor-led Bodies.
component. All participants must present, either
a Certificate of Completion of the online training Through guided lecture and interactive exercises, attendees
will comprehend the key changes being introduced in
module, OR a passing score of 90% on both initial
Revision C of AS9100, so they can implement necessary
examinations. changes at their respective organizations.
The Instructor-led AS9100 AATT is a four day class that Day one:
guides aerospace auditors on how to audit to aviation, • Brief overview of the IAQG, AAQG and the Industry
Controlled Other Party (ICOP) Certification Scheme
space & defense organizations against AS9100C, with a
• Key Changes to AS9100C and the rationale for the
process-based approach utilizing the new AS9101 Revision changes
D. Along with the training there is a continual evaluation • Management of special requirements, critical items
of the trainees paying close attention to his/her active and key characteristics
participation, role play, and case study exercises. The
Day two:
fourth day includes Online Final Examinations (which will
• Risk Management
require a laptop computer capable of internet access) and • Project Management
an oral assessment. • Being audited through AS9101D
o Assessment of Process Effectiveness
Topics include pre-audit and stage 1, audit planning, o Objective Evidence Record
auditing top management, process owners and trails, It is highly recommended that the people attending this class
conclusions, reporting and certification requirements. have a working knowledge of AS9100B.
There will be a final exam on the fourth day.
Duration: 2 days
Duration: 5 days Hours: 8:30am - 5pm
Hours: 8:30am - 5pm Retail Price: $845 Web Price: $802.75
Retail Price: $1995 Web Price: $1895.25
To Register: www.dnvtraining.com
To Register: www.dnvtraining.com 1-800-486-4524
1-800-486-4524 E-mail: sheq-atl@dnv.com
E-mail: sheq-atl@dnv.com
2011 DATES FEBRUARY 2-3 LONG BEACH, CA
23 - 24 LONG BEACH, CA
2011 DATES MARCH 21 - 25 HOUSTON, TX
MARCH 16 - 17 PHOENIX, AZ
JUNE 20 - 24 LONG BEACH, CA
30 - 31 SEATTLE, WA
AUGUST 22 - 26 HOUSTON, TX
APRIL 27 - 28 LONG BEACH, CA
NOVEMBER 7 - 11 HOUSTON, TX
MAY 25 - 26 SAN DIEGO, CA
JULY 20 - 21 SEATTLE, WA
OCTOBER 26 - 27 SANTA ANA, CA
DECEMBER 1-2 DALLAS, TX
10
12. Your company is expected to reduce the risks of harm to
Health & Safety your employees by managing safety and health in
a professional way. A safe and good work environment
will reduce accidents and incidents. It will also encour-
age your employees to perform to their best, and make
them stay in your company. This will in turn improve the
financial results.
13. OHSAS 18001 Internal Auditor f o r O HS AS 1 8 0 0 1 I R C A-C e r t i f i e d Au d i t o r /
OH&S Management Systems L e a d Au d i t o r
This course is designed to enable participants to gain
This course equips professionals with the knowledge a practical knowledge of the OHSAS 18001 standard
and skills required to perform audits of occupational and health & safety system certification audits as per
health & safety management systems using principles ISO 19011 and also to effectively participate in the
of ISO 19011. implementation of requirements.
This 3-day course includes the 1-day Foundation Course Who should attend
and the 2-day Internal Auditor Course, and is designed All levels of management, consultants, internal auditors.
to provide an understanding of the audit as a tool in the
development and improvement of your business. Course highlights
• Management systems - why & what?
Who should attend • Risk management system approach
All levels of management, consultants, internal auditors, • OHSAS 18001 standard interpretation
etc., those involved in OH&S management systems, those • Key national OH&S legislation
responsible for developing and implementing plans of • Monitoring OH&S performance
auditing. • Audit process
• Auditing skills
Course highlights
• Implementation of management systems Duration: 5 days
• Risk management system approach Hours: 8:30am - 5pm (Mon.-Fri.)
• Planning audit process Retail Price: $1595 Web Price: $1515.25
• Conducting auditing
To Register: www.dnvtraining.com
• Interview skills
1-800-486-4524
• Report writing
E-mail: sheq-atl@dnv.com
Duration: 3 days
Hours: 8:30am - 5pm
Retail Price: $1045 Web Price: $992.75
To Register: www.dnvtraining.com
1-800-486-4524
E-mail: sheq-atl@dnv.com
2011 DATES MAY 17 - 19 ATLANTA, GA 2011 DATES AUGUST 15 - 19 ATLANTA, GA
AUGUST 30 - SEPT 1 HOUSTON, TX NOVEMBER 14 - 18 ATLANTA, GA
12
14. I ncident Prevention Using Practic a l I n ci d e n t I n v e s t i g a t i o n
Ris k A s s es s ment
This course provides participants with a thorough
This course is designed to help enhance and understanding of an effective incident investigation
expand the loss control management system of an process and practice applying proven tools and
organization. techniques. It is built around an actual, robust case
study providing real-world experience.
This course helps you to understand and assimilate basic
risk concepts, and learn an effective semi-quantitative Emphasis is placed on pre-accident planning and
(group) risk assessment technique. Emphasis will be preparation, evidence gathering, the methodologies of
placed on skills needed in participating and leading risk root cause analysis, and provides guidelines for developing
assessments. Your facilitation skills will be enhanced, and remedial actions. Incident Investigation covers the skills
you will gain the confidence and commitment to put the needed to conduct systematic accident investigations.
skills and tools to work.
Who should attend
Who should attend Investigation team leaders, site safety managers,
Investigation team leaders, site safety managers, production managers, safety management coordinators,
production managers, environmental managers, safety and safety professionals responsible for incident
management coordinators and safety professionals. investigation and risk management.
Course highlights Course highlights
• Practical Risk Assessment • Causes and effects of loss
• Group Risk Assessment - a semi-quantitative method • Establishing reporting and investigation procedures
• Risk Assessment and Management of Change • Addressing public relations
• Simple Risk Assessment • Recording the accident scene
• Risk Controls • Uses of photography and mapping
• Techniques for effective interviewing and more
Duration: 2 days
Duration: 3 days
Hours: 8:30am - 5pm
Hours: 8:30am - 5pm
Retail Price: $695 Web Price: $660.25 Retail Price: $1045 Web Price: $992.75
To Register: www.dnvtraining.com To Register: www.dnvtraining.com
1-800-486-4524 1-800-486-4524
E-mail: sheq-atl@dnv.com E-mail: sheq-atl@dnv.com
2011 DATES MARCH 31 - APR 1 CALGARY, AB 2011 DATES FEBRUARY 15 - 17 HOUSTON, TX
AUGUST 25 - 26 CALGARY, AB MARCH 28 - 30 CALGARY, AB
DECEMBER 1-2 CALGARY, AB MAY 24 - 26 ATLANTA, GA
AUGUST 22 - 24 CALGARY, AB
23 - 25 HOUSTON, TX
OCTOBER 4-6 ATLANTA, GA
NOVEMBER 28 - 30 CALGARY, AB
13
15. Moder n Safety Management
This course is the most widely attended safety Duration: 4 days
management course of its kind in the world. Based on Hours: 8:30am - 5pm
proven principles of safety and risk management, this Retail Price: $1195 Web Price: $1135
course provides participants with the fundamental
To Register: www.dnvtraining.com
concepts, techniques and applications for a practical,
1-800-486-4524
proactive approach to managing risks and controlling
E-mail: sheq-atl@dnv.com
losses.
2011 DATES JANUARY 31 - FEB 3 CALGARY, AB
Who should attend
FEBRUARY 8 - 11 HOUSTON, TX
Safety, loss control and risk management professionals,
MARCH 14 - 17 CALGARY, AB
supervisors and other operating managers with safety
APRIL 5-8 ATLANTA, GA
responsibilities.
11 - 14 CALGARY, AB
MAY 9 - 12 CALGARY, AB
Course highlights
JUNE 13 - 16 CALGARY, AB
• Understanding risk: the key to successful
JULY 18 - 21 CALGARY, AB
safety management
AUGUST 15 - 18 CALGARY, AB
• Causes, effects & control of loss
16 - 19 HOUSTON, TX
• Emergency planning & preparedness
SEPTEMBER 12 - 15 CALGARY, AB
• Managing the occupational health system
OCTOBER 24 - 27 CALGARY, AB
• Accident/incident investigation
NOVEMBER 1-4 ATLANTA, GA
• Safe behavior management
14 - 17 CALGARY, AB
• Selling your safety plan to management
DECEMBER 6-9 CALGARY, AB
14
16. m s m 2 ... B uilding Y our Risk Ma n a g i n g C o n t r a ct o r S a f e t y
Competence
This course examines the need for managing safety in
This course provides an understanding of essential contractual relationships. It provides an opportunity
risk management concepts and techniques to for participants to think critically about their own
enhance health, safety, environmental and business organization’s contractor control program. Through
performance. the use of interactive workshops and calibration
groups, participants apply the ideas to their particular
Who should attend program needs.
Leaders at all organizational levels, HSE and business
risk professionals, all leaders with risk management Who should attend
responsibilities in any organization, as well as ISRSTM Contract or subcontract administrators, project managers,
subscribers. purchasing managers, major contractors, and safety/loss
control professionals. Anyone desiring knowledge of how
Course highlights to effectively manage contractor safety will benefit.
• Understand the processes and activities for managing
risks, controlling loss, and optimizing opportunity Course highlights
• Apply fundamental concepts and principles to design, Day one
develop, and implement effective risk management • Need for managing safety in contractual relationships
systems • Fundamental concepts of loss control management
• Apply practical tools for risk identification, evaluation, • Introduction of the “Y” Model Calibration Groups
and control • Risk identification and assessment prior to bid offering
• Have a better and deeper understanding of behavior • Bid invitation preparation
management concepts and techniques
• Be a more effective leader within their respective
Day two
organizations in the continual improvement of health,
• The contractor selection process
safety, environmental, quality, and business performance
• Contractor performance measurement and monitoring
• Contract close-out and turnover
Duration: 3 days
• Contract termination
Hours: 8:30am - 5pm
• Action plan development
Retail Price: $1045 Web Price: $992.75
• Emergency planning and preparedness
To Register: www.dnvtraining.com
1-800-486-4524 Duration: 2 days
E-mail: sheq-atl@dnv.com Hours: 8:30am - 5pm
Retail Price: $695 Web Price: $660.25
To Register: www.dnvtraining.com
2011 DATES MARCH 21 - 23 CALGARY, AB 1-800-486-4524
NOVEMBER 7-9 CALGARY, AB E-mail: sheq-atl@dnv.com
2011 DATES MARCH 24 - 25 CALGARY, AB
NOVEMBER 24 - 25 CALGARY, AB
15
17. Saf et y Man agement Systems Au d i t i n g
This course provides attendees with the critical
competencies necessary to effectively assess their
organization’s health and safety management
systems.
Safety performance can and must be measured – and not
simply in terms of loss indices. The course also includes an
overview of recognized standards for safety management
systems, select DNV criteria and technology. Emphasis is
placed on the practice of proper audit methodology, and
effective action planning for process improvement.
Who should attend
Safety and health professionals and team leaders who
wish to learn current audit standards, methodologies and
techniques for effectively assessing their organization’s
safety performance.
Course highlights
• Understanding the need
• Defining your audit criteria
• Pre-audit process
• Case study/audit simulation/report writing
• Post-audit process - The auditor’s role after the audit
• Verification information
• Demeanor of the auditor
• Writing the report
Duration: 3 days
Hours: 8:30am - 5pm
Retail Price: $1045 Web Price: $992.75
To Register: www.dnvtraining.com
1-800-486-4524
E-mail: sheq-atl@dnv.com
2011 DATES NOVEMBER 21 - 23 CALGARY, AB
16
18. Public concern on environment and energy issues, strict-
Energy & er environmental legislation and increased media atten-
tion result in more pressure on the businesses. In the
coming years, companies which do not respond to these
Environment issues will find it difficult to operate. Good environmen-
tal management and energy efficiency will respond to
the pressure from the stakeholders, reduce waste and
energy use, enhance the reputation and improve the
marketing potential.
19. ISO 14001 Foundation & Internal
EMS Auditor
This course introduces Internal Environmental
Management System (EMS) auditors to the tools and
techniques of conducting effective internal audits. It
focuses on a risk-based approach to EMS auditing and
the means of delivering findings with impact.
This 3-day ISO 14001:2004 course includes 1-day of
Interpretation (Foundation) insight and knowledge and
a 2-day Internal Auditor course, designed to provide an
understanding of the audit as a tool in the development
and improvement of your business.
Who should attend
Delegates wishing to become internal EMS auditors. A
prerequisite is that participants already possess some
working knowledge of ISO 14001 and key environmental
management issues.
Course highlights
• A very brief overview of management systems & ISO 14001
• The role of internal EMS audits
• Planning and conducting an internal audit
• Collecting and analyzing evidence
• Reporting the results of an internal audit
Duration: 3 days
Hours: 8:30am - 5pm
Retail Price: $1045 Web Price: $992.75
To Register: www.dnvtraining.com
1-800-486-4524
E-mail: sheq-atl@dnv.com
2011 DATES APRIL 26 - 28 HOUSTON, TX
SEPTEMBER 20 - 22 ATLANTA, GA
18
20. Food involves personal feelings among consumers, but
Food & the basis is always safety and confidence. Lack of food
safety can lead to very costly product recalls and to
brand damage – and worst case to sickness and death
Beverage among consumers. Your company would need a good
understanding of the food safety requirements, hazard
assessment and risk management to cope with this
challenge. Effective communication to stakeholders and
appropriate training are also important.
21. S QF Practioner - Implementing SQ F British Retail Consortium
S y s t em s Tr aining (SQF) I m p l e m e n t a t i o n (B R C )
This course provides participants with a detailed This course covers detailed requirements for
knowledge and understanding of the SQF program. implementing or auditing against the BRC Standard.
Gain an in-depth and practical understanding of the
Course highlights Standard’s requirements. It will assist in formally
Develop an understanding of the SQF system, vocabulary and developing and implementing a practical documented
food sector categories. Identify steps to develop, validate and system to comply with the Standard’s requirements.
verify plans. Acquire knowledge and understanding of the
requirements. The course will help gain confidence in auditing and report
writing as well as understanding how certificated audits
Who should attend against the Standard operate and how audits should be
If you will be the SQF Practioner or involved in the support conducted.
of /or implementation of SQF, managers or senior managers
investigating benefits of SQF, food safety auditors and Course highlights
consultants. • Development of the Standard
• Scope and structure of the Standard
Duration: 2 days • In-depth review of the Standard’s requirement clauses
Hours: 8:30am - 5pm • Interpretation and guidelines
Retail Price: $645 Web Price: $612.75 • Protocol and certification process
• Report writing and non-conformity classification
To Register: www.dnvtraining.com
1-800-486-4524 Who should attend
E-mail: sheq-atl@dnv.com General Managers, production site Technical and
Quality Managers, Consultants, anyone dealing with the
specification, implementation and auditing of the BRC
Standard.
Duration: 2 days
Hours: 8:30am - 5pm
Retail Price: $745 Web Price: $707.75
To Register: www.dnvtraining.com
1-800-486-4524
E-mail: sheq-atl@dnv.com
DATES 2011 APRIL 18 - 19 WASHINGTON, D.C. DATES 2011 MAY 24 - 25 CHICAGO, IL
MAY 9 - 10 ATLANTA, GA
SEPTEMBER 26 - 27 HOUSTON, TX
NOVEMBER 14 - 15 ATLANTA, GA
20
22. I nter nat ional Food Standard Requirements and Implementation of
I m p lem ent at ion (IFS) F S S C 2 2 0 0 0 (I S O 2 2 0 0 0 & P AS 2 2 0)
This course covers detailed requirements for implementing This two-day course provides attendees with the
or auditing against the IFS Standard. Gain an in-depth and skills and knowledge needed to prepare a plan and
practical understanding of the Standard’s requirements. implement FSSC 22000 (ISO 22000 & PAS 220).
It will assist in formally developing and implementing a
practical documented system to comply with the Standard’s Course highlights
requirements. Gain comprehensive knowledge about FSSC 22000
(ISO 22000 and PAS 220). Understand the relationship
The course will help gain confidence in auditing and report between ISO 22000 and PAS 220 and learn how to prepare,
writing as well as understanding how certificated audits against document, and implement an effective food safety
the Standard operate and how audits should be conducted. management system.
Course highlights Who should attend
• Development of the Standard Quality Managers, food safety professionals, directors
• Scope and structure of the Standard and risk management teams responsible for managing or
• In-depth review of the Standard’s requirement clauses conducting risk management activities.
• Interpretation and guidelines
• Protocol and certification process Duration: 2 days
• Report writing and non-conformity classification Hours: 8:30am - 5pm
Retail Price: $850 Web Price: $807.50
Who should attend
General Managers, production site Technical and Quality To Register: www.dnvtraining.com
Managers, Consultants, anyone dealing with the specification, 1-800-486-4524
implementation and auditing of the IFS Standard. E-mail: sheq-atl@dnv.com
Duration: 2 days
Hours: 8:30am - 5pm
Retail Price: $745 Web Price: $707.75
To Register: www.dnvtraining.com
1-800-486-4524
E-mail: sheq-atl@dnv.com
2011 DATES MAY 11 - 12 ATLANTA, GA 2011 DATES FEBRUARY 24 - 25 ATLANTA, GA
MAY 19 - 20 CHICAGO, IL
SEPTEMBER 28 - 29 HOUSTON, TX
NOVEMBER 16 - 17 ATLANTA, GA
21
23. Additional Information
Registration
To register or for more information, call a Customer Service Representative at 1-800-486-4524
or go to www.dnvtraining.com.
Cancellations Newsletter and Periodic Updates
Cancellations received less than two (2) weeks prior to Sign for our eNewsletter to receive tips, upcoming course
course date will be refunded 50% of full amount. Registrants information, webinars and more. Go to www.dnvcert.com to
who do not cancel and do not attend the course will not be sign up or email ContactUs@dnv.com.
refunded their course fee.
Discounts
Transfers & Substitutions Receive a discount if you:
One (1) transfer permitted without charge if received by • Register 45 days or more in advance
DNV two (2) weeks before the course; additional transfers • Have multiple attendees
will incur a $100.00 fee. Substitutions accepted prior to • Sign up online (web price)
course at no charge.
Questions
DNV reserves the right to cancel, reschedule or limit Contact a training expert at 1-800-486-4524 or send an email
to ContactUs@dnv.com.
attendance in any course to achieve a satisfactory learning
environment. All prices are in U.S. dollars.
DNV ACADEMY
3805 Crestwood Parkway
Onsite Training Suite 200
All DNV public courses are offered as private, on-site
Duluth, GA 30096
training. Many clients find private training more cost-
effective when training seven or more learners.
www.dnvtraining.com
www.dnvcert.com
Webinars
DNV presents webinars that focus on key issues in quality, ContactUs@dnv.com
environmental, safety and risk management. For a schedule,
visit www.dnvcert.com and click on “Live Webinars”.
Publications and Tools
To help you achieve your training goals, we offer aides,
textbooks and media. View the entire product selection at
www.dnvtraining.com
22
24. DNV ACADEMY 1-800-486-4524
3805 Crestwood Parkway ContactUs@dnv.com
Suite 200
Duluth, GA 30096
www.dnvtraining.com
www.dnvcert.com
DNV can help your organization achieve business excellence through competence development. Our effective,
interactive training can help you apply new knowledge directly in your working environment.
DNV offers a comprehensive range of training programs, which are based on our world-class expertise, research and
innovation in the field of risk management. Utilizing our broad network in more than 100 countries, we offer global knowledge
in a local context.