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Supply Chain Metrics that
Matter in the Market driven
World
Supply Chain Insights LLC Copyright © 2015, p. 2
Disclaimer: I am a Skeptic
Supply Chain Insights LLC Copyright © 2015, p. 3
A Curmudgeon of sorts…
Supply Chain Insights LLC Copyright © 2015, p. 4
A Fortune-teller….
Supply Chain Insights LLC Copyright © 2015, p. 5
My Point of Reference
Self-published
September 2014
Wiley
December 2014
Wiley
December 2012
Supply Chain Insights LLC Copyright © 2015, p. 6
Get Prepared
Supply Chain Insights LLC Copyright © 2015, p. 7
Today’s Reality
Supply Chain Insights LLC Copyright © 2015, p. 9
Today’s Supply Chain is Stuck
Supply Chain Insights LLC Copyright © 2015, p. 10
Progress: All Industries
Industry Snapshots (2006-2013)
Industry
Year –over-
Year
Revenue
Growth
Operating
Margin
Inventory
Turns
Cash-to-
Cash
Cycle
Revenue
per
Employee
(K$)
SG&A
Ratio
Retail Apparel Industry
18%
39%
0.39
27%
05
05%
68
26%
325
18%
27%
05%
Apparel Manufacturing Industry
14%
82%
0.12
32%
05
68%
150
08%
400
355%
27%
63%
Mass Retail Industry
09%
50%
0.06
20%
06
06%
03
148%
350
48%
23%
6%
Beverage Industry
09%
61%
0.19
16%
02
04%
53
46%
512
NC
24%
16%
Pharmaceutical Industry
08%
47%
0.23
29%
03
16%
155
47%
572
32%
27%
08%
Chemical Industry
08%
45%
0.10
10%
06
04%
87
23%
557
23%
14%
27%
Medical Device Industry
06%
38%
0.14
32%
02
13%
206
16%
351
12%
34%
04%
Grocery Retail Industry
06%
31%
0.03
37%
17
01%
10
50%
405
54%
14%
06%
Consumer Packaged Goods
05%
25%
0.14
73%
08
482%
72
17%
333
14%
26%
09%
Food Industry
05%
55%
0.10
19%
07
17%
40
04%
534
55%
20%
18%
Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2013
Industry Average comprised of public companies (combined food & beverage industry: NAICS 3112% where % is any number from 0-9, 311320, 311520, 311821, 311941 &
312111), (chemical: NAICS 325188 & 325998), (consumer packaged goods: NAICS 3256% where % is any number from 0-9), (medical device industry: NAICS 339112),
(pharmaceutical industry: NAICS 325412) reporting in One Source with 20123annual sales greater than $1billion
NC=no change
Supply Chain Insights LLC Copyright © 2015, p. 11
Why?
Supply Chain Insights LLC Copyright © 2015, p. 12
Demand
Signal
Accurate Weekly
Forecasting is ...
Delay from
Purchase to
Signal
What is Demand?
* Represents emerging markets
Supply Chain Insights LLC Copyright © 2015, p. 13
Consumer-driven Supply Networks: Defined by P&G in the 1990s
as a shelf-driven, outside-in process defined by successful execution
of the two moments of truth.
Demand-driven Supply Networks: As defined by AMR Research in
2004: a supply chain that senses and translates market signals in
real time.
Demand-driven Value Networks: As defined by AMR Research in
2007: A network that senses demand with minimal latency to drive a
near-real time response to shape and translate demand.
Market-driven Value Networks: As defined by Supply Chain
Insights in 2010: an adaptive network focused on a value-based
outcomes that senses, translates, and orchestrates market changes
(buy and sell-side markets) bi-directionally with near-real time data to
align sell, deliver, make and sourcing organizations outside-in.
Evolution of Demand-driven Concepts
Supply Chain Insights LLC Copyright © 2015, p. 14
Fallacy #1: Functional Excellence
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 15
Fallacy #2: A Project-based Focus
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 16
What We Expected
Supply Chain Insights LLC Copyright © 2015, p. 17
A Supply Chain
is a Complex System
with Complex
Processes
with Increasing
Complexity
What we Learned….
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 18
The Supply Chain Effective Frontier
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 19
Correlations to Market Capitalization
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 20
Orbit Chart: Wal-Mart
(Inventory Turns and Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 21
Orbit Chart: Apple
(Inventory Turns and Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 22
Orbit Charts: Dow Chemical Company
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 23
Orbit Charts: Mattel, Inc.
(Inventory Turns versus Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 24
Orbit Chart: Procter & Gamble
(Inventory Turns and Operating Margin)
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 25
Overall Network: Inventory Turns versus
Operating Margin 2006-2012
#sciwebinar
Supply Chain Insights LLC Copyright © 2015, p. 26
Measuring Supply Chain Improvement
Overall Ranking per Company
• Balance: Return on Invested Capital & Revenue Growth Vector Trajectory (30%)
• Strength: Inventory Turns & Operating Margin Vector Trajectory (30% of score)
• Resiliency: Inventory Turns & Operating Margin Mean Distance (30%)
Supply Chain Insights LLC Copyright © 2015, p. 27
Supply Chains to Admire Methodology
Performance
Beats the industry
average for operating
margin, inventory turns
and ROIC for 2006-
2014 and 2009-2014
Improvement
Ranks above peer
group average on
The Supply Chain
Index for 2006-
2014 or 2009-2014
+
Supply Chain Insights LLC Copyright © 2015, p. 28
An Example: Food
Supply Chain Insights LLC Copyright © 2015, p. 29
Automotive
Supply Chain Insights LLC Copyright © 2015, p. 30
Annual Study: Supply Chains To Admire
Supply Chains to Admire 2015 to be Announced at the Supply
Chain Insights Global Summit on September 9th and 10th
Driving Results
Supply Chain Insights LLC Copyright © 2015, p. 32
• Leadership
• Building of talent
• Outside-in processes
• Horizontal process focus
• Active and intentional design
• Supply chain planning
What Makes a Difference
Supply Chain Insights LLC Copyright © 2015, p. 33
Right Stuff?
Supply Chain Insights LLC Copyright © 2015, p. 34
Growing Talent Gap
Supply Chain Insights LLC Copyright © 2015, p. 35
Losing Ground
Supply Chain Insights LLC Copyright © 2015, p. 36
What does this Say to You?
Supply Chain Insights LLC Copyright © 2015, p. 37
State of IT Systems
Supply Chain Insights LLC Copyright © 2015, p. 38
The Role of ERP
Supply Chain Insights LLC Copyright © 2015, p. 39
IT Systems:
Importance & Satisfaction by Role & Supply Chain
Supply Chain Insights LLC Copyright © 2015, p. 40
State of Planning
Supply Chain Insights LLC Copyright © 2015, p. 41
Get Prepared
Supply Chain Insights LLC Copyright © 2015, p. 42
Supply Chain Insights LLC Copyright © 2015, p. 43
• It is not an evolution
• We are defining new
practices
• Learn, to unlearn, to relearn
Get Prepared
Supply Chain Insights LLC Copyright © 2015, p. 44
Questions?
Supply Chain Insights LLC Copyright © 2015, p. 47
Founder: Lora Cecere
• Founder of Supply Chain Insights
• “LinkedIn Influencer”
• Guest blog for Forbes
• Author of 3 books: Bricks Matter (2012), Shaman’s Journal (2014)
and Supply Chain Metrics That Matter (December 2014)
• Partner at Altimeter Group (leader in open research)
• 7 years of Management Experience leading Analyst Teams at Gartner
and AMR Research
• 8 years Experience in Marketing and Selling Supply Chain Software at
Descartes Systems Group and Manugistics (now JDA)
• 15 Years Leading teams in Manufacturing and Distribution operations for
Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and
Procter & Gamble.
Contact Information:
• Email: lora.cecere@supplychaininsights.com
• Blog: www.supplychainshaman.com (6000 pageviews/month)
• Forbes: http://www.forbes.com/search/?q=lora+cecere
• Twitter: lcecere (5900 followers)
• LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (42,000 followers)

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Supply Chain Metrics that Matter in Market-driven World

  • 1. Supply Chain Metrics that Matter in the Market driven World
  • 2. Supply Chain Insights LLC Copyright © 2015, p. 2 Disclaimer: I am a Skeptic
  • 3. Supply Chain Insights LLC Copyright © 2015, p. 3 A Curmudgeon of sorts…
  • 4. Supply Chain Insights LLC Copyright © 2015, p. 4 A Fortune-teller….
  • 5. Supply Chain Insights LLC Copyright © 2015, p. 5 My Point of Reference Self-published September 2014 Wiley December 2014 Wiley December 2012
  • 6. Supply Chain Insights LLC Copyright © 2015, p. 6 Get Prepared
  • 7. Supply Chain Insights LLC Copyright © 2015, p. 7
  • 9. Supply Chain Insights LLC Copyright © 2015, p. 9 Today’s Supply Chain is Stuck
  • 10. Supply Chain Insights LLC Copyright © 2015, p. 10 Progress: All Industries Industry Snapshots (2006-2013) Industry Year –over- Year Revenue Growth Operating Margin Inventory Turns Cash-to- Cash Cycle Revenue per Employee (K$) SG&A Ratio Retail Apparel Industry 18% 39% 0.39 27% 05 05% 68 26% 325 18% 27% 05% Apparel Manufacturing Industry 14% 82% 0.12 32% 05 68% 150 08% 400 355% 27% 63% Mass Retail Industry 09% 50% 0.06 20% 06 06% 03 148% 350 48% 23% 6% Beverage Industry 09% 61% 0.19 16% 02 04% 53 46% 512 NC 24% 16% Pharmaceutical Industry 08% 47% 0.23 29% 03 16% 155 47% 572 32% 27% 08% Chemical Industry 08% 45% 0.10 10% 06 04% 87 23% 557 23% 14% 27% Medical Device Industry 06% 38% 0.14 32% 02 13% 206 16% 351 12% 34% 04% Grocery Retail Industry 06% 31% 0.03 37% 17 01% 10 50% 405 54% 14% 06% Consumer Packaged Goods 05% 25% 0.14 73% 08 482% 72 17% 333 14% 26% 09% Food Industry 05% 55% 0.10 19% 07 17% 40 04% 534 55% 20% 18% Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2013 Industry Average comprised of public companies (combined food & beverage industry: NAICS 3112% where % is any number from 0-9, 311320, 311520, 311821, 311941 & 312111), (chemical: NAICS 325188 & 325998), (consumer packaged goods: NAICS 3256% where % is any number from 0-9), (medical device industry: NAICS 339112), (pharmaceutical industry: NAICS 325412) reporting in One Source with 20123annual sales greater than $1billion NC=no change
  • 11. Supply Chain Insights LLC Copyright © 2015, p. 11 Why?
  • 12. Supply Chain Insights LLC Copyright © 2015, p. 12 Demand Signal Accurate Weekly Forecasting is ... Delay from Purchase to Signal What is Demand? * Represents emerging markets
  • 13. Supply Chain Insights LLC Copyright © 2015, p. 13 Consumer-driven Supply Networks: Defined by P&G in the 1990s as a shelf-driven, outside-in process defined by successful execution of the two moments of truth. Demand-driven Supply Networks: As defined by AMR Research in 2004: a supply chain that senses and translates market signals in real time. Demand-driven Value Networks: As defined by AMR Research in 2007: A network that senses demand with minimal latency to drive a near-real time response to shape and translate demand. Market-driven Value Networks: As defined by Supply Chain Insights in 2010: an adaptive network focused on a value-based outcomes that senses, translates, and orchestrates market changes (buy and sell-side markets) bi-directionally with near-real time data to align sell, deliver, make and sourcing organizations outside-in. Evolution of Demand-driven Concepts
  • 14. Supply Chain Insights LLC Copyright © 2015, p. 14 Fallacy #1: Functional Excellence #sciwebinar
  • 15. Supply Chain Insights LLC Copyright © 2015, p. 15 Fallacy #2: A Project-based Focus #sciwebinar
  • 16. Supply Chain Insights LLC Copyright © 2015, p. 16 What We Expected
  • 17. Supply Chain Insights LLC Copyright © 2015, p. 17 A Supply Chain is a Complex System with Complex Processes with Increasing Complexity What we Learned…. #sciwebinar
  • 18. Supply Chain Insights LLC Copyright © 2015, p. 18 The Supply Chain Effective Frontier #sciwebinar
  • 19. Supply Chain Insights LLC Copyright © 2015, p. 19 Correlations to Market Capitalization #sciwebinar
  • 20. Supply Chain Insights LLC Copyright © 2015, p. 20 Orbit Chart: Wal-Mart (Inventory Turns and Operating Margin) #sciwebinar
  • 21. Supply Chain Insights LLC Copyright © 2015, p. 21 Orbit Chart: Apple (Inventory Turns and Operating Margin) #sciwebinar
  • 22. Supply Chain Insights LLC Copyright © 2015, p. 22 Orbit Charts: Dow Chemical Company #sciwebinar
  • 23. Supply Chain Insights LLC Copyright © 2015, p. 23 Orbit Charts: Mattel, Inc. (Inventory Turns versus Operating Margin) #sciwebinar
  • 24. Supply Chain Insights LLC Copyright © 2015, p. 24 Orbit Chart: Procter & Gamble (Inventory Turns and Operating Margin) #sciwebinar
  • 25. Supply Chain Insights LLC Copyright © 2015, p. 25 Overall Network: Inventory Turns versus Operating Margin 2006-2012 #sciwebinar
  • 26. Supply Chain Insights LLC Copyright © 2015, p. 26 Measuring Supply Chain Improvement Overall Ranking per Company • Balance: Return on Invested Capital & Revenue Growth Vector Trajectory (30%) • Strength: Inventory Turns & Operating Margin Vector Trajectory (30% of score) • Resiliency: Inventory Turns & Operating Margin Mean Distance (30%)
  • 27. Supply Chain Insights LLC Copyright © 2015, p. 27 Supply Chains to Admire Methodology Performance Beats the industry average for operating margin, inventory turns and ROIC for 2006- 2014 and 2009-2014 Improvement Ranks above peer group average on The Supply Chain Index for 2006- 2014 or 2009-2014 +
  • 28. Supply Chain Insights LLC Copyright © 2015, p. 28 An Example: Food
  • 29. Supply Chain Insights LLC Copyright © 2015, p. 29 Automotive
  • 30. Supply Chain Insights LLC Copyright © 2015, p. 30 Annual Study: Supply Chains To Admire Supply Chains to Admire 2015 to be Announced at the Supply Chain Insights Global Summit on September 9th and 10th
  • 32. Supply Chain Insights LLC Copyright © 2015, p. 32 • Leadership • Building of talent • Outside-in processes • Horizontal process focus • Active and intentional design • Supply chain planning What Makes a Difference
  • 33. Supply Chain Insights LLC Copyright © 2015, p. 33 Right Stuff?
  • 34. Supply Chain Insights LLC Copyright © 2015, p. 34 Growing Talent Gap
  • 35. Supply Chain Insights LLC Copyright © 2015, p. 35 Losing Ground
  • 36. Supply Chain Insights LLC Copyright © 2015, p. 36 What does this Say to You?
  • 37. Supply Chain Insights LLC Copyright © 2015, p. 37 State of IT Systems
  • 38. Supply Chain Insights LLC Copyright © 2015, p. 38 The Role of ERP
  • 39. Supply Chain Insights LLC Copyright © 2015, p. 39 IT Systems: Importance & Satisfaction by Role & Supply Chain
  • 40. Supply Chain Insights LLC Copyright © 2015, p. 40 State of Planning
  • 41. Supply Chain Insights LLC Copyright © 2015, p. 41 Get Prepared
  • 42. Supply Chain Insights LLC Copyright © 2015, p. 42
  • 43. Supply Chain Insights LLC Copyright © 2015, p. 43 • It is not an evolution • We are defining new practices • Learn, to unlearn, to relearn Get Prepared
  • 44. Supply Chain Insights LLC Copyright © 2015, p. 44 Questions?
  • 45.
  • 46.
  • 47. Supply Chain Insights LLC Copyright © 2015, p. 47 Founder: Lora Cecere • Founder of Supply Chain Insights • “LinkedIn Influencer” • Guest blog for Forbes • Author of 3 books: Bricks Matter (2012), Shaman’s Journal (2014) and Supply Chain Metrics That Matter (December 2014) • Partner at Altimeter Group (leader in open research) • 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research • 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) • 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: • Email: lora.cecere@supplychaininsights.com • Blog: www.supplychainshaman.com (6000 pageviews/month) • Forbes: http://www.forbes.com/search/?q=lora+cecere • Twitter: lcecere (5900 followers) • LinkedIn: linkedin.com/pub/lora-cecere/0/196/573 (42,000 followers)