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Sleep Number Supply Chain's To Admire.pptx
Sleep Number's mission is to improve lives through individualized sleep experiences by becoming one of the world's most beloved brands delivering an unparalleled sleep experience. Their purpose is to improve health and well-being through higher quality sleep provided by their smart beds which sense movements and adjust, and provide personalized sleep insights. They have over 14 million customers and a vertically integrated business model providing a complete brand experience from product to delivery.
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Sleep Number Supply Chain's To Admire.pptx
- 2. To improve lives byindividualizing sleep experiences OUR MISSION To become one of the world’s most beloved brands by delivering an unparalleled sleep experience OUR VISION To improve the health and wellbeing of society through higher quality sleep. OUR PURPOSE About Sleep Number PURPOSE DRIVEN COMPANY
- 3. Our Foundation Sleep Number Individuality.We celebrate individuality in each other, in our own lives and in our customer’s lives. We embrace every individual’s unique talents, perspectives and experiences and strive to create an environment where we can be our best selves. Valuing diversity, equity and inclusion makes us stronger, smarter and fuels our innovation and teamwork. Individuality connects us to our vision of becoming one of the world’s most beloved brands by delivering an unparalleled sleep experience.
- 4. SCIENCE PROVES THATQUALITY SLEEP IS VITAL TO YOUR EMOTIONAL AND PHYSICAL HEALTH And our smart sleepers get 28 minutes more restful sleep per night Senses your movements and automatically adjusts to keep you both sleeping effortlessly Personalized sleep insights, optimizing to continually improve your restful time asleep Monthly wellness reports, circadian rhythm analytics and nighttime heart rate variability measurement Adjustable firmness on both sides – your Sleep Number® setting – for individualized comfort and support Designed to help you fall asleep faster by gently warming your feet Designed to keep you asleep by effortlessly adjusting to your movements Designed with a breathable sleep surface, providing a cooler, drier sleep environment * Based on internal analysis of sleep sessions assessing sleepers who use multiple features of Sleep Number® products. Claim based on sleepers achieving over 15 more minutes of restful sleep per sleep session The Sleep Number 360® smart bed 4
- 5. Sleep Number 14+ MillionLives Improved • $2.2B in sales • 5,500 team members • Nearly 700 stores across 50 states •Technology Center in San Jose • 2 Manufacturing Sites • 12Warehousing / Assembly Locations * June 2022 data
- 6. Exclusive Distribution Lifelong Customer Relationships •Direct-to-consumer/vertically integrated • Daily brand engagement through SleepIQ® technology • Loyal brand advocates; referral and repeat > 45% of sales • Control of our brand • Cohesive online and in-store experience • Highly productive stores Proprietary Sleep Innovations • Individualized and effortless comfort • Differentiated benefits of proven quality sleep • Innovations based on data and sleep science Vertically Integrated Business Model
- 7. COMPLETE BRAND EXPERIENCE SUPERIORFULFILLMENT AND DELIVERY CUSTOMER EXPERIENCE INNOVATIVE PRODUCT PREMIUM RETAIL EXPERIENCE
- 8. NETWORK EVOLUTION 2017 70% 15 Hubs (Warehousing) >120Spokes (Cross Docks) >350k Assemblies (In-home) 30% NETWORK ~80% ~6 Factory/Regional DCs (Assembly) All beds delivered fully assembled 30-40 Delivery DCs (Direct Transfers) ~70-100 Spokes (Cross Docks) ~20% 2022
- 9. INFLATION GEO-POLITICAL SUPPLY CHAIN CHALLENGES SLOWEDGDP GROWTH What's Happening? Extremely dynamic and complex macroenvironment impacting performance
- 10. Create an amazingcustomer experience from the bedroom back PRODUCT IN THE BEDROOM MAKE MODEL PARTS AND PIECES IN OPERATIONS REDUCE RISK BY IMPROVING FLEXIBILITY • Inventory is our lifeblood- no matter what you're doing, that is the most precious item • Build visibility, capability and resilience • Breaking down silos to build optionality – supplier, product, movement VISIBILITY CAPABILITY RESILIENCE
- 11. OUTCOMES IMPROVED INVENTORY PERFORMANCE IMPROVEDRELIABILITY STRUCTURAL LOWER COST ENHANCED CUSTOMER EXPERIENCE
- 12.
Editor's Notes
- #8 2 min – brine Core competency of award wining store experience Core competency of smart bed that tells you your heart rate and monitors breath rate Our logistics network was not delivering the excellence we strive for as a brand, We did not provide transparancey and visibility, we were spending too much time in the home, and have swelled inventory. We needed to change the game.
- #9 4 min – rossa Segway setup: not just operating within the building but having transparency and visibility throughout ADJUST ANIMATIONS
- #12 1 min – rossa Bring it home!