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The document provides troubleshooting tips for common issues that may occur in a multimedia classroom. It defines a multimedia classroom as a classroom equipped with a computer, projector, DVD/CD player, and other audiovisual equipment. It then lists and explains solutions to potential problems with computers freezing or lacking video/audio, as well as solutions for connectivity, projection, and optical drive issues. Users are instructed to document unresolved issues and contact the IT helpdesk to create a support ticket.

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Multimedia Multimedia Classroom Trouble Shooting By Erik LaRuffa
What we will cover today ,[object Object],[object Object],[object Object],[object Object],[object Object]
What is a multimedia classroom? ,[object Object],[object Object],[object Object]
What Equipment can you expect to find in a multimedia classroom ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Trouble shooting 101 Issues with the Computer system ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Trouble shooting 101 Issues with the Computer system ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
No video displayed on PC monitor ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Audio Issues ,[object Object],[object Object],[object Object]
Audio issues continued … ,[object Object],[object Object],[object Object],[object Object],[object Object]
Audio issues continued … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Keyboard and Mouse issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues with the optical drive ,[object Object],[object Object],[object Object]
Issues with the optical drive ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overhead projector issues ,[object Object],[object Object],[object Object],[object Object]
Overhead projector issues Continued ,[object Object],[object Object],[object Object],[object Object]
Network connectivity issues ,[object Object],[object Object],[object Object],[object Object]
Network connectivity issues continued ,[object Object],[object Object],[object Object],[object Object],[object Object]
Contacting I.T. to escalate and create a helpdesk case ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Training Presentation1

  • 1. Multimedia Multimedia Classroom Trouble Shooting By Erik LaRuffa
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
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