Computer Basics

1. COMPUTER BASICS:
SETTING UP A DESKTOP
COMPUTER
AND
BASIC TROUBLESHOOTING
TECHNIQUES

2. SETTING UP A DESKTOP COMPUTER
 Video Presentation
 Actual Device

3. BUTTONS AND PORTS
 Video Presentation
 Actual Device

4. BASIC TROUBLESHOOTING TECHNIQUES
Don't panic.
 Relax. Take a breath
Many computer problems appear more
serious than they really are.
Make sure there really is a problem.
 Can't start your computer? Check the
basics.

5. GENERAL TIPS TO KEEP IN MIND
 Always check the cables
 Isolate the problem
Take notes about error messages
Remember the steps you've taken, or write
them down
 Rebooting can do wonders

6. SIMPLE SOLUTIONS TO COMMON PROBLEMS
Program Runs Slowly or
Isn't Working Right
Program is Completely
Unresponsive

7. PROBLEMS STARTING OR SHUTTING DOWN THE
COMPUTER
 Power Button Will Not
Start Computer
 "Non-System Disk or Disk
Error“ Message
 Windows Shutting Down
Message Will Not
Disappear
 Pc wont boot on windows

8. PROBLEMS STARTING OR SHUTTING DOWN
THE COMPUTER
Computer Begins Randomly Rebooting or Crashing
 Check for
overheating. Make
sure the vents in the
case are not blocked.
Confirm that there is
good air flow around
the computer.
 Update your antivirus
software
and scan for viruses.

9. WHAT DOES SLOW WINDOWS DOWN OVER
TIME?
 PC's hard drive out of space
 Program Misalignment
 Available RAM
 Windows Startup Traffic Jam
 Fragmented Files on Hard Drive
 Obsolete Hardware Drivers
 Virus
 Be Smarter About What You Do Install
 Keep Your Computer Clean and Trim

10. THE COMPUTER IS ON BUT……
 Everything on the
screen is frozen and the
keyboard and mouse
are not responding
 The computer is on, but
the keyboard doesn’t
work
 The “Blue Screen” has
appeared

11. PROBLEMS WITH THE MONITOR AND SPEAKERS
No Picture on the Monitor
 Confirm the computer is
turned on.
 Check the brightness
control, located on your
monitor or your keyboard,
and make sure it is not
set too low.
 Check the connections
for the monitor and
surge protector, and
make sure the surge
protector is turned on.

12. PROBLEMS WITH THE MONITOR AND SPEAKERS
No Sound
No Sound
 Check the volume control on your
computer.
 Most media programs have a volume
control, which will need to be turned
up.
 Make sure the speakers are turned
on, if using external speakers.
 Make sure external speakers are
connected to the correct audio port or
a USB port. If your computer has
color-coded ports, the audio output
will usually be green.
 Connect headphones to the correct
audio port and determine if sound is
audible from the headphones.

13. THANK YOU

14. ERROR MESSAGES
 The Username or Password is incorrect
 The referenced account is currently locked out and
may not be logged on to
 Your Account has expired
 Your account has been disabled
 The trust relationship between this workstation and
primary domain failed
 Error Message: Unable to Connect to Proxy
Server?
 Others…..
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15. CHECK THE CABLES
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