This document contains a questionnaire about training and development in support of innovation. It begins by introducing the researcher, who is a student at Multimedia University conducting research on this topic as part of their degree program. The purpose of the research is to understand which types of training and development are perceived as relevant to innovation. The respondent's assistance in completing the questionnaire is appreciated, as it will help further the understanding of how training and development can generate innovation. The questionnaire then contains sections to collect demographic information about the respondent, information about their organization, questions about awareness of innovation, and ratings of how different types of training and development support innovation.

1. Questionaire 2
Dear respondent,
I am a student from Multimedia University (MMU), Bachelor of Business
Administration (BBA) (Hons) majoring in Human Resource Management. I am
conducting a research on how training and development in support innovation. This
research is part of my degree program in MMU.
The purpose of this research is to find out which type of training and development
are perceived by organizations in making to be relevant to innovation. This research will
help to further understanding which of the factors towards the training and development
can be greater generate innovation in the future.
Your kind assistance in answering this questionnaire is very important for the
development or result of this study. The information and responses gathered will be
strictly be used for academic purposes only and will be kept as confidential. Finally, your
kind cooperation in completing this survey is very much appreciated
Thank you.

2. Part A: The following questions are about your demographic information. Please (  ) the answer which best
represent you.
1. Gender :
(
)
Male
(
)
Female
)
)
16 – 25
(
55 and above
)
26 – 35
(
)
36 – 45
(
)
Malay
)
Chinese
(
)
Indian
(
)
Others. Please specify :
2. Age :
(
(
(
)
46 – 55
3. Race :
(
4. Education level :
(
)
Primary Education / UPSR
(
)
Secondary Education / SPM / O-Level
(
)
Pre-U / A-Level / STPM /
Matriculation
(
)
Diploma
(
)
Bachelor Degree
(
)
Postgraduate Studies
(
)
Professional Studies
(
)
Others. Please specify :
5. Monthly income :
(
)
Less than RM 1,000
(
) RM 1,000 – RM 2,999
(
)
RM 3,000 – RM 4,999
(
) RM 5,000 – RM 6,999
(
)
RM 7,000 – RM 8,999
(
) More than RM 9,000
6. Which department / division do your work in?

3. (
)
Human Resource Department
(
) Finance / Accounting Department
(
)
Marketing / Sales Department
(
) Information Technology (IT) Department
(
)
Operation Department
(
) Others. Please specify :
7. How many years have you worked in this company?
(
)
0–3
(
(
)
)
4–7
(
)
28 – 11
(
)
12 – 15
16 and above
8. Which of the following best describe your position in the company?
(
)
Senior Manager
(
) Manager
(
)
Senior Executive
(
) Executive
(
)
Junior Executive
(
) Fresh / Entry Level
(
)
Non-executive
(
) Others. Please specify :
Part B: To gather some information on the company in order to find any correlation in the survey.
a) Please state your corporation name and location.
Name of corporation
:
Location of corporation
:
(e.g. Cheras, Kuala Lumpur)
b) Which of the following industries best describe your corporation?
Education
Manufacturing
Finance
Information Technology
Telecommunication
Others. Please specify :

4. c) What is the size of your corporation?
Less than 100 employees
100 – 200 employees
201 – 300 employees
301 – 400 employees
401 – 500 employees
More than 500 employees
d) Which of the following best describe the ownership of your corporation?
Local own corporation
Multinational own corporation
Joint venture between local and foreign corporation
Please specify the joint venture partner
:
e) Please circle the rate of the following factors in your corporations.
Manpower Turnover
:
High
Medium
Low
Absenteeism
:
High
Medium
Low
Grievances
:
High
Medium
Low
Part C: The following questions are awareness about innovation. Please tick the answer which you agree to the
statements. You may choose more than one.
1. Goal (s) of innovation is/are :
Improved quality
Extension of the product range
Creation of new markets
Improved production processes
Reduced labor cost
Reduced environmental damage
Replacement of products / services
Conformance to regulations
Reduced energy consumption
Reduced materials
Others. Please specify :

5. 2. Failure (s) of innovation is/are due to :
Poor Leadership
Poor goal definition
Poor Organization
Poor alignment of actions to goals
Poor Communication
Poor participation in teams
Poor Empowerment
Poor monitoring of results
Poor Knowledge Management
Poor communication and access to information
Others. Please specify :
3. Barrier (s) to innovation is/are :
Organization not conducive to innovation
Traditional management behavior
Environment not conducive to innovation
Group behavior
Insufficient resources
Individual behaviour
Traditional accounting practices
Others. Please specify :
Part D: This section measures how training and development support innovation. Please circle the degree of
your agreement using the following indicator.

6. Indicator
: 1 - Strongly Disagree
4 - Agree
2 - Disagree
3 - Neutral
5 - Strongly Agree
E-Learning
1.
E-Learning can support innovation.
1
2
3
4
5
2.
E-Learning provides learning opportunities in order to be innovation.
1
2
3
4
5
3.
E-Learning consists of a broad range of learning strategies and technologies from
courses available online, DVDs, CD-ROMs, to videoconferencing.
1
2
3
4
5
4.
E-learning can change existing ways of thinking and understanding in response to
new development.
1
2
3
4
5
5.
E-Learning is an effective and efficient training method which can equip employees
with the most advance skills and latest information.
1
2
3
4
5
Transfer of Knowledge
1.
Transfer of knowledge can support innovation.
1
2
3
4
5
2.
My company provides sufficient training can equip employees with the important
knowledge for my job in order to be innovation.
1
2
3
4
5
3.
Transfer of knowledge can change behaviors and the growth of new thoughts and
processes.
1
2
3
4
5
4.
Knowledge transfer occurs when experience in one division / department of
influences another division / department.
1
2
3
4
5
5.
Meeting, presentation, internet, intranet and videoconferencing are the important tools
to transfer the knowledge within employees to enhance innovation.
1
2
3
4
5
Learning Organization
1.
Learning organization support innovation.
1
2
3
4
5
2.
Collaborative learning or continuous education is always adopted by companies.
1
2
3
4
5
3.
Job rotation is one of the ways to acquire knowledge.
1
2
3
4
5
4.
Learning organization constantly enhances the knowledge base to retain and develop
1
2
3
4
5

7. new competencies for innovation.
5.
Leaning organizations continuously recognize, test, and improve the mental models of
employees for innovation.
1
2
3
4
5
Career Development
1.
Promotion can motivate me to be more innovative.
1
2
3
4
5
2.
Internal promotion for career development that can affect the employees’ innovation.
1
2
3
4
5
3.
Dual career tracks encourage and retain the potential employees to develop new
competencies for innovation.
1
2
3
4
5
4.
Upward mobility in hierarchy based can increase employees’ innovation.
1
2
3
4
5
5.
Performance management and appraisal is one of the career development tools.
1
2
3
4
5
~ The End ~
Thank you!