Training
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The document discusses the misalignment between traditional corporate training programs and today's workforce. It introduces two characters, Hir O'Winn who is successful without taking training classes, and Ann Tagonist who creates training programs but finds them ineffective. The document lists seven problems with traditional training, including that it treats learning as content pouring instead of network optimization. It suggests training needs to move to immersive collaboration, self-serve models, and informal learning through networks and communities.
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Training
- 1. The Wrong Information to the Wrong Person at the Wrong Time Why Corporate Training Programs Are Not Aligned with Today’s Workforce Karl M. Kapp
- 2. Karl Kapp Tony O’Driscoll
- 4. meet Hir O’ Winn…
- 5. an accomplished Professional Team Player Member of the Organization Member of the Operation’s Team Slated for Promotion
- 6. meet Ann Tagonist…
- 7. an accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training AWARDS
- 8. an accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training AWARDS Numerous
- 9. They both work for… Big Corp
- 10. Ann’s Job is to create training E-learning Training Manuals Classroom instruction
- 17. Training Manual (one of three)
- 20. Ann created a great library of courses …
- 21. Ann Is … Frustrated Still
- 22. Hir O’ Winn… won’t take any classes Ann Develops
- 23. DUH!
- 24. Seven Scary problems …
- 25. Autonomous Learner … Where Need for learning arises & Tools available
- 26. Timing Issue …
- 27. Packaging Problem …
- 28. Performance Problem …
- 29. Routinization Problem …
- 30. Transfer Problem …
- 31. Value Problem …
- 32. I am frustrated
- 33. So am I.
- 35. “ Schooling has confused us into thinking learning was equivalent to pouring content into people’s heads. It’s more practical to think of learning as optimizing our networks.” Jay Cross, Author Informal Learning
- 36. NETWORKS
- 42. Self Serve Model …
- 43. Hir Learns When and how she wants and gets Promoted…
- 44. Ann Tagonist… Becomes CLO
- 45. Images Courtesy of iStockphoto.com and MS Online Clip Art
Editor's Notes
- The packaging problem has two core issues: The format of a “course” is not aligned with the needs of today’s time-starved workforce and courses tend to be organized around topics as opposed to tasks.
- Studies suggest that lack of skill or knowledge typically accounts for only 10% of enterprise performance issues.