The document discusses the future of organizational learning. It predicts that by 2020, organizational learning will be characterized by three main developments: 1. The rise of gamification, which applies game design techniques to non-game experiences to drive user behavior and motivation. 2. The "flipped classroom" model, where traditional lectures are replaced with self-paced video lessons as homework, allowing class time to be used for practical application and collaboration. 3. The ARC model of organizational learning, which emphasizes accessing learning resources, recommending relevant content to learners, and curating high-quality learning materials. The document argues that learning in organizations will shift from formal, instructor-led training to informal,

1. The Future of Organizational Learning
Brett Elmgren, November 25, 2013
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2. Go to: “Insert > Header & Footer” to insert
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3. “I believe…
through positivity, collaboration and passion we can
change our work and change our lives.”
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your title on all slides
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5. “What they see, is what you’ll get.”

6. The Evolution of Learning

7. Training & Learning
Learning
Training
•
•
•
•
Event driven
Develops a skill
Imparts new information
Based on formal
curriculum
•
•
•
•
A journey
Develops a behavior
Changes attitudes
Customized to individual
needs

8. “Fueling Your Learning Journey”

9. The Evolution of Learning

10. What is one thing you learned in the
past 24 hours?

11. How did you learn it?
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Reading online
Reading in print
Through Conversation
Watching a video
On the job practice
Listening to audio
In a classroom
Other
Re
A.
B.
C.
D.
E.
F.
G.
H.

12. Pre-2000
2000-2008
Classroom
Instructor-led training
(ILT)
Classroom (ILT)
E-learning
Blended (E + ILT)
Formal learning
Individual focus
2008-2013
Classroom (ILT)
E-learning
Blended learning
Collaborative
Social learning
Group focus
Drivers:
1. Shifting demographics
2. The explosive rise of social media
3. Dissatisfaction with traditional organizational cultures
Sources: Bersin, From E-Learning to We-Learning, The Conference Board of Canada.

13. 1. Shifting Demographics
Generations
Generational breakdown
•
•
•
•
17%
Traditionalists
Baby Boom Generation
Generation X
Millennial Generation
(born 1925 – 1945)
(born 1946 – 1964)
(born 1965 – 1976)
(born 1977 – 1997)
The rise of the millennials
• 50% of the workforce by 2020
6%
Traditionalists
22%
Baby boomers
Generation X
51%
20%
Millennials
Generation 2020
Sources: Bureau of Labor Statistics Employment Projections.
Traditionalists
45%
36%
Baby Boomers
Generation X
Millennials

14. Constantly connected…
On the movies…
the date…
During aamarathon…
AtOn big day…

15. 2. The rise of social media

16. 3. Dissatisfaction with the workplace
“A move from command and control, to
encourage and engage.”
- Jane Hart

17. Learning 1.0
to Learning 2.0
A shift from viewing learning as a product created for
learners to a collaborative and connected process involving
learners.
Sources: Learning and Development: 2011, The Conference Board of Canada.

18. Imagine it is 1996, and you are presented
with two business plans…
-
Current leader
-
Start-up
-
Large and
profitable
-
No money or
resources
-
Team of highly
paid professionals
-
All contributions
are made
voluntarily
-
A strategic
marketing plan to
sell to the masses
-
Revenue is
generated
through donation
- Source: Daniel Pink. Drive, 2009

19. Flat Army
Pervasive Learning
“The switch from a “training is an
event” fixed mindset to “learning is
a
collaborative, continuous, connecte
d and community-based” growth
mindset.
- Dan Pontefract
- Source: Dennis Callahan

20. 3-33: Pervasive Learning Model
Source: Dan Pontefract, Flat Army 2013

21. Formal Learning
“A self-contained learning event, occasionally scheduled, typically
tracked, providing a comprehensive approach to a topic.”
Source: Dan Pontefract, Flat Army 2013

22. Formal Learning

23. Who won the “Most Outstanding
Player” award at the Grey Cup?
Darian Durant
Gainer the Gopher
Geroy Simon
Kory Sheets
Sh
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Ko
ry
Sim
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Go
ph
e
Du
ra
ian
0%
ts
0%
on
0%
r
nt
0%
Da
r
A.
B.
C.
D.

24. Fastest Responders
Seconds
Participant
Seconds
Participant

25. Formal Learning

26. Informal Learning
“Learning that occurs
primarily
spontaneously and outside of
formal, designed activities.”
“Learning at the speed of need!”
“Learning on demand!”
Source: Dan Pontefract, Flat Army 2013

27. Informal Learning

28. Informal Learning

29. Social Learning
“Social learning can either be
formal or informal, and involves
learning through interactions
with others.”
Source: Dan Pontefract, Flat Army 2013

30. Social learning is NOT social
media. Social media provides
a tool through which social
learning can thrive.

31. Why Enterprise Social?
•
•
•
•
Breakdown Silo’s
Drive innovation
Foster learning (informal & social)
Support a culture of collaboration

32. Enterprise Social Networking

33. Video Sharing

34. What will learning look like in 2020?
1. The rise of gamification
2. The “flipped” classroom
3. The ARC

35. Gamification
“A business strategy which applies game design techniques to nongame experiences to drive user behavior.”
Source: Gamification.org
Source: @DanPontefract

36. “Flipping the classroom”
“Assign the lessons as homework, and take what
used to be homework and have students practice
in the classroom.”
- Sal Khan

37. How to “Flip” your training
•
•
•
•
•
•
•
•
Have your experts record their processes
Host the video’s online
Direct learners to the video’s
Allow learners to learn on their own time
Assess for mastery without grades
Complete practical application
Assess practical application for mastery
Enlist a social community of support

38. “Itunes saved the music industry.”
- Wall Street Journal

39. The Future for L&D: ARC
ACCESS
RECOMMEND
CURATE

40. What does the Future of
Organizational Learning look like?

41. “The only way to know the future, is
to create it.”