Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Richard Harbridge
Much of Office 365's value is not realized immediately upon purchase or deployment. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
You will learn :
What activities you can do to drive adoption.
What other people are doing to drive better adoption.
Why adoption is so important and critical to plan and act on.
Better awareness/understanding of Microsoft's strategy around adoption.
Features Covered:
SharePoint Online
Exchange Online
Skype For Business
Delve
Office Video
Office 2016
How To Decide When To Use What In Office 365 - TechFuseRichard Harbridge
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group or in a SharePoint site?
Over 50 Adoption Activities For Office 365 - SPS MontrealRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
• Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
• Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
• What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself).
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Top 10 Ways To Improve Office 365 & SharePoint Adoption - Collab365Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
How to Decide: When to Use What In Office 365 - SharePoint Fest DCRichard Harbridge
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
•Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
•Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
•What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Richard Harbridge
Much of Office 365's value is not realized immediately upon purchase or deployment. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
You will learn :
What activities you can do to drive adoption.
What other people are doing to drive better adoption.
Why adoption is so important and critical to plan and act on.
Better awareness/understanding of Microsoft's strategy around adoption.
Features Covered:
SharePoint Online
Exchange Online
Skype For Business
Delve
Office Video
Office 2016
How To Decide When To Use What In Office 365 - TechFuseRichard Harbridge
What happens when your users can’t decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group or in a SharePoint site?
Over 50 Adoption Activities For Office 365 - SPS MontrealRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
• Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
• Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
• What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself).
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Top 10 Ways To Improve Office 365 & SharePoint Adoption - Collab365Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
How to Decide: When to Use What In Office 365 - SharePoint Fest DCRichard Harbridge
Your users may struggle with these questions:
Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
Should I collaborate on data using an Excel sheet or a SharePoint list?
Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Of...Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Three lessons learned from attending this session:
•Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
•Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
•What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
The Social Enterprise in a Cloud First and Mobile First WorldRichard Harbridge
This document provides an overview of working like a network. It begins with introducing the speaker and includes an agenda. The agenda discusses working like a network and valuing connections. The document then discusses how the world has become a network and customers expect more personalized experiences. It suggests listening to conversations, adapting decisions, and growing business by working like a network. The rest of the document discusses product journeys, social software in the workplace, scenarios for collaboration, and next steps. It emphasizes transforming work through both organizational culture and technology.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
How To Decide: When To Use What In Office 365 - ITUnityRichard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Achieving Better Collaboration and Business Impact With Microsoft Office 365Richard Harbridge
Join Richard Harbridge, in this insightful session, as he shares first-hand experience and advice on the practical application of Microsoft’s technology, why and how it is providing significant business value in organizations today, and what successful individuals and organizations are doing to maximize the impact they can provide.
Takeaways:
1. A better understanding of Microsoft collaboration and communication technology like Office 365, Office 2016, SharePoint, Yammer, Outlook, Skype for Business & Power BI.
2. Learn what not to do based on real world lessons learned. In particular learn what you should do to become more competitive, an even stronger leader, and technology savvy.
3. Important tips that individuals and organizations are using to improve technology adoption and technology impact for customers, partners, and peers.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
How To Decide When To Use What In Office 365 - SPTechCon 2015Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, Join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
How To Improve Office 365 & SharePoint Adoption In The Real WorldRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Driving Office 365 And SharePoint Adoption In The Real WorldRichard Harbridge
Intranets, SharePoint and Office 365 provide an incredible amount of value to individual employees and organizations, but that value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real-world experience, advice and activities that are helping organizations drive more meaningful adoption. He’ll provide:
Guidance on what you should measure and how you should measure it to improve adoption, especially in intranets
Visibility into the challenges other organizations have encountered around adoption and how they overcame those challenges
What practical activities you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS VancouverRichard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
The document discusses seven important non-technical factors for successful SharePoint projects: understanding requirements and limitations, accurate estimation, achieving buy-in by addressing stakeholders' priorities, determining and supporting ROI, implementing governance, iterative implementation and user support, and planning for adoption, new work, and growth. It provides tips for each factor such as mapping solutions to objectives, explaining non-financial benefits, and cultivating the right culture for adoption.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
The document provides information about an aOS Canadian tour taking place in February 2017, visiting Quebec, Montreal, Ottawa, and Toronto on various dates. It then discusses various Microsoft Office 365 and related technologies, how they can be used together, and guidance on when to use different options. The discussion covers tools and capabilities like Yammer, Office 365 Groups, SharePoint, OneDrive, Teams, Flow, PowerApps, and others. It emphasizes understanding the current technology landscape and guiding users on the journey to more effective use of Office 365.
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
The document discusses the importance of developing a comprehensive strategy for implementing SharePoint. It emphasizes that a strategy must have shared objectives, focus on achieving those objectives beyond just launch, and plan for challenges and risks. The presentation provides examples of different types of strategies that should be considered like business, technology, cost management, governance, infrastructure, backup/recovery, performance, support, taxonomy, security, development, integration, adoption, usability, staffing, search, social, and cloud strategies. It stresses that a future-proof SharePoint strategy must be ready to adapt to changes.
The Future of Designing Collaboration Experiences #spsdetroitKanwal Khipple
Imagine a future where silo'd departments and legacy processes don’t stand in our way. Today’s collaboration needs go from complex collaboration portals to simple innovation hubs and most importantly need to work for our devices. Designing portals to enable a new kind of collaboration and communication is an absolute necessity today.For the past couple years, I’ve had the opportunity to study how successful teams collaborate and have helped to transform the way teams work and collaborate together. In this session, I'll share what I’ve learned about making effective cross-discipline collaboration possible, and leave you with actionable approaches you can use to unite your team's communication and collaboration needs.IN THIS SESSION YOU’LL HEAR: • Why cross-discipline collaboration is essential to future-ready digital design, and how you can play a key role in creating the cross-departmental teams to enable innovation • Real-life industry examples of what it takes to make effective collaboration possible • Practical techniques you can use to bridge silos, increase productivity, and deliver better outcomes for your teams
Future of Designing Collaboration Experiences in Office 365 #sptechconKanwal Khipple
Imagine a future where silo'd departments and legacy processes don’t stand in our way. Today’s collaboration needs go from complex collaboration portals to simple innovation hubs and most importantly need to work for our devices. Designing portals to enable a new kind of collaboration and communication is an absolute necessity today.For the past couple years, I’ve had the opportunity to study how successful teams collaborate and have helped to transform the way teams work and collaborate together. In this session, I'll share what I’ve learned about making effective cross-discipline collaboration possible, and leave you with actionable approaches you can use to unite your team's communication and collaboration needs.
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company, could work together like a network? What might that look like and how might social enterprise technology play a role? While many organizations understand the benefits social technology can provide, it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities. Organizations may not know how best to leverage social technologies like Yammer with their current investments. We are here to help.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Organizations are investing in enterprise social networks at an alarming rate. To gain the benefits of improving employee engagement, collaboration, and knowledge sharing requires you to look beyond technology deployment. Attend this session to learn how social tools can play a critical role, what strategies that can help drive organizational change. This session will help IT architecture and infrastructure personnel understand #esn adoption issues, the role of change management, and alignment of social tools with strategic business initiatives. As part of this session, we’ll also look at a customer case study on how Yammer is continuing to transform a global organization.
Agenda:
> Social Maturity – present how social enterprise networks have changed over the course of the past decade (atlassian, give, newsgator, sp2010, yammer)
> Creating a Collaborative / Social Environment – what are some of the top ways organizations are changing the traditional collaboration model and the risks involved.
> Enable business value – scenarios and opportunities to create business value
> Change Mgmt models – what training, governance and adoption strategies work and where your organization fits.
Tackling Adoption Like A Service With Office 365 - Microsoft IgniteRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt, and embrace the technology. So how do we drive faster, sustainable and effective adoption? Perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides? Join Richard Harbridge as he shares real-world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
20 Minute Presentation
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
The Social Enterprise in a Cloud First and Mobile First WorldRichard Harbridge
This document provides an overview of working like a network. It begins with introducing the speaker and includes an agenda. The agenda discusses working like a network and valuing connections. The document then discusses how the world has become a network and customers expect more personalized experiences. It suggests listening to conversations, adapting decisions, and growing business by working like a network. The rest of the document discusses product journeys, social software in the workplace, scenarios for collaboration, and next steps. It emphasizes transforming work through both organizational culture and technology.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
How To Decide: When To Use What In Office 365 - ITUnityRichard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Achieving Better Collaboration and Business Impact With Microsoft Office 365Richard Harbridge
Join Richard Harbridge, in this insightful session, as he shares first-hand experience and advice on the practical application of Microsoft’s technology, why and how it is providing significant business value in organizations today, and what successful individuals and organizations are doing to maximize the impact they can provide.
Takeaways:
1. A better understanding of Microsoft collaboration and communication technology like Office 365, Office 2016, SharePoint, Yammer, Outlook, Skype for Business & Power BI.
2. Learn what not to do based on real world lessons learned. In particular learn what you should do to become more competitive, an even stronger leader, and technology savvy.
3. Important tips that individuals and organizations are using to improve technology adoption and technology impact for customers, partners, and peers.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
How To Decide When To Use What In Office 365 - SPTechCon 2015Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, Join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
How To Improve Office 365 & SharePoint Adoption In The Real WorldRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Driving Office 365 And SharePoint Adoption In The Real WorldRichard Harbridge
Intranets, SharePoint and Office 365 provide an incredible amount of value to individual employees and organizations, but that value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
Join Richard Harbridge as he shares real-world experience, advice and activities that are helping organizations drive more meaningful adoption. He’ll provide:
Guidance on what you should measure and how you should measure it to improve adoption, especially in intranets
Visibility into the challenges other organizations have encountered around adoption and how they overcame those challenges
What practical activities you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)
SharePoint 2016 & Office 365: A Look Ahead To What's Coming - SPS VancouverRichard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
The document discusses seven important non-technical factors for successful SharePoint projects: understanding requirements and limitations, accurate estimation, achieving buy-in by addressing stakeholders' priorities, determining and supporting ROI, implementing governance, iterative implementation and user support, and planning for adoption, new work, and growth. It provides tips for each factor such as mapping solutions to objectives, explaining non-financial benefits, and cultivating the right culture for adoption.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
The document provides information about an aOS Canadian tour taking place in February 2017, visiting Quebec, Montreal, Ottawa, and Toronto on various dates. It then discusses various Microsoft Office 365 and related technologies, how they can be used together, and guidance on when to use different options. The discussion covers tools and capabilities like Yammer, Office 365 Groups, SharePoint, OneDrive, Teams, Flow, PowerApps, and others. It emphasizes understanding the current technology landscape and guiding users on the journey to more effective use of Office 365.
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
The document discusses the importance of developing a comprehensive strategy for implementing SharePoint. It emphasizes that a strategy must have shared objectives, focus on achieving those objectives beyond just launch, and plan for challenges and risks. The presentation provides examples of different types of strategies that should be considered like business, technology, cost management, governance, infrastructure, backup/recovery, performance, support, taxonomy, security, development, integration, adoption, usability, staffing, search, social, and cloud strategies. It stresses that a future-proof SharePoint strategy must be ready to adapt to changes.
The Future of Designing Collaboration Experiences #spsdetroitKanwal Khipple
Imagine a future where silo'd departments and legacy processes don’t stand in our way. Today’s collaboration needs go from complex collaboration portals to simple innovation hubs and most importantly need to work for our devices. Designing portals to enable a new kind of collaboration and communication is an absolute necessity today.For the past couple years, I’ve had the opportunity to study how successful teams collaborate and have helped to transform the way teams work and collaborate together. In this session, I'll share what I’ve learned about making effective cross-discipline collaboration possible, and leave you with actionable approaches you can use to unite your team's communication and collaboration needs.IN THIS SESSION YOU’LL HEAR: • Why cross-discipline collaboration is essential to future-ready digital design, and how you can play a key role in creating the cross-departmental teams to enable innovation • Real-life industry examples of what it takes to make effective collaboration possible • Practical techniques you can use to bridge silos, increase productivity, and deliver better outcomes for your teams
Future of Designing Collaboration Experiences in Office 365 #sptechconKanwal Khipple
Imagine a future where silo'd departments and legacy processes don’t stand in our way. Today’s collaboration needs go from complex collaboration portals to simple innovation hubs and most importantly need to work for our devices. Designing portals to enable a new kind of collaboration and communication is an absolute necessity today.For the past couple years, I’ve had the opportunity to study how successful teams collaborate and have helped to transform the way teams work and collaborate together. In this session, I'll share what I’ve learned about making effective cross-discipline collaboration possible, and leave you with actionable approaches you can use to unite your team's communication and collaboration needs.
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company, could work together like a network? What might that look like and how might social enterprise technology play a role? While many organizations understand the benefits social technology can provide, it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities. Organizations may not know how best to leverage social technologies like Yammer with their current investments. We are here to help.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
Organizations are investing in enterprise social networks at an alarming rate. To gain the benefits of improving employee engagement, collaboration, and knowledge sharing requires you to look beyond technology deployment. Attend this session to learn how social tools can play a critical role, what strategies that can help drive organizational change. This session will help IT architecture and infrastructure personnel understand #esn adoption issues, the role of change management, and alignment of social tools with strategic business initiatives. As part of this session, we’ll also look at a customer case study on how Yammer is continuing to transform a global organization.
Agenda:
> Social Maturity – present how social enterprise networks have changed over the course of the past decade (atlassian, give, newsgator, sp2010, yammer)
> Creating a Collaborative / Social Environment – what are some of the top ways organizations are changing the traditional collaboration model and the risks involved.
> Enable business value – scenarios and opportunities to create business value
> Change Mgmt models – what training, governance and adoption strategies work and where your organization fits.
Tackling Adoption Like A Service With Office 365 - Microsoft IgniteRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt, and embrace the technology. So how do we drive faster, sustainable and effective adoption? Perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides? Join Richard Harbridge as he shares real-world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
20 Minute Presentation
RGD Ontario Webinar: Strategy In Design: How To Create Meaningful & Successfu...MLD/ Mel Lim Design
In this webinar, Mel Lim, founder of Mel Lim Design, will reveal how her studio and team create designs through strategies and methodologies that are unique to each of the brands and businesses they serve.
Mel will discuss these top 5 questions:
// How to set a holistic framework
// How to keep your design relevant to your client's business goals/objectives
// How to integrate outside resources and technologies and keep them aligned to your project goals
How to define these terms: "meaningful and successful" versus "beautiful and cool"
// How to setup a metric to measure design "success"
10 Action Items to Become Successful in MarketingRandy Everett
Training deck presented to UCSD Undergraduate Marketing Association in 2013. The goal was to provide advice for students considering a marketing career. The format included an introduction, explanation of a marketing agency's role, examples from Anderson Direct Marketing at http://www.andersondm.com and my personal top 10 recommended action items to become successful in Marketing. The trivia questions were opportunities to win gift cards during the presentation and keep it interactive.
In this webinar, David Mallon, Head of Research for Bersin by Deloitte, Deloitte Consulting LLP, will summarize the latest research on how forward-looking organizations are adapting their approaches to development in order to better meet the needs of modern learners. David will be joined by Carol Leaman, President & CEO, Axonify, who will share real-world examples of these trends and practical advice for other organizations facing similar challenges.
Get the recording here: know.axonify.com/modern-learner-webinar
How to Hire Quality Staff in a Shrinking Talent PoolPROTRADE United
This document provides tips for hiring quality staff in a tight talent market. It discusses how the talent pool is shrinking as baby boomers retire and top talent becomes scarcer. To adapt, companies must embrace change, Millennials, and create a loyal workplace. The overall hiring process discussed includes attracting candidates, induction/training, performance management, and departure. Specific tips for successful hiring include having a clear vision; creating an attractive environment; considering internal and network candidates; selling the opportunity; thorough qualifying like skills tests; and conducting a multi-step interview process to find the best fit. The goal is to hire candidates that match the company's values and skills to build a strong team for the future.
Tackling Office 365 & SharePoint Adoption Like A ServiceRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt, and embrace the technology.
So how do we drive faster, sustainable and effective adoption? Perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides?
Join Richard Harbridge as he shares real-world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Tackling Adoption Like A Service With SharePoint & Office 365 (SPTechCon)Richard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt, and embrace the technology. So how do we drive faster, sustainable and effective adoption? And, perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides?
Join Richard Harbridge as he shares real-world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
PGA of Ontario - Human Resource Leadership for the Golf IndustryMark Thompson
In today’s rapidly changing world, golf professionals need to realize that their greatest asset is their employees, and that effective people management is a key factor in their
overall success. Strong Human Resource practices are vital to YOUR success A manager’s most important, and most difficult, job is to manage people. You must lead, motivate, inspire, and encourage them.
Sometimes you will have to hire, fire, and discipline or evaluate
employees. This session will highlight key best practices through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that face operational leaders of team in the Canadian Golf Industry.
Leaderonomics India Roundtable Sessions - Presentation SlidesRoshan Thiran
In February 2019, Roshan Thiran (Leaderonomics Group CEO) together with Parthiban Vijaraghavan and Riddhi Parikh (from Leaderonomics India) conducted roundtable sessions with India business leaders and HR directors in Hyderabad, Bangalore and also in Mumbai. Attached are the slides presented by both Roshan and also Parthi/Riddhi.
BCHRMA Social Media = Branding, Engagement & Relationship BuildingMarc Smith
A presentation I made to the BC Human Resource Managers Association.
I talked about how to use Social Media to help with Branding, Engagement & relationship Building from the HR dept perspective
This document outlines an organizational training program on enhancing strategic execution culture. The program aims to help participants understand strategic execution concepts, learn the key pillars of effective strategic execution, and acquire techniques to improve transforming strategies into actions. The key pillars of execution discussed are alignment, architecture/governance, ability, agility, and atmosphere. The training will explore why execution matters, what execution is, and causes of strategy-execution failure. Participants will develop an action plan to assess their organization's strengths and areas for improvement in strategic execution.
Having an effective Office 365 strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 is a constantly evolving platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
The document discusses leadership development strategies and innovation. It recommends not procrastinating and innovating leadership development programs in 2009. Successful programs treat leadership development as a strategic priority, hold people accountable for applying learning, and ensure support from senior leaders. Programs should be business driven and incorporate real work experiences, behavioral feedback, and coaching to drive organizational results.
eSTUDY is a South African provider of eLearning technology and content. It offers a learning management system and eLearning modules. eSTUDY has various BEE credentials and is partnered with CrossKnowledge Europe to distribute their technology and training in Africa. eSTUDY consists of commercial training, eLearning development, and community development divisions. It provides training courses, converts materials to eLearning formats, facilitates projects, and designs educational programs.
Deloitte Greenhouse - Overview & ApproachAlicia Teng
The document provides an overview of Deloitte Greenhouse Southeast Asia, an innovation and problem-solving accelerator. It describes Deloitte's Lab methodology which has been refined over 3,000 sessions worldwide. The Lab experience is designed to accelerate problem solving, achieve executive alignment, and prioritize action plans. Labs are customized around core topics and use design thinking approaches, lean methodology, and facilitation to produce impact. The one-day Lab process takes participants through exploration, alignment, creation, and action planning phases to address business issues.
How to Find, Influence & Convert More Prospects Into CustomersPARESH PATEL
This document provides tips on how to find, influence, and convert more prospects into customers. It discusses engaging prospects early before they are active buyers, understanding customers and objectives, publishing content to attract prospects, practicing customer-centric selling daily, and how sales and marketing should not be left solely to sales and marketing teams. The document also includes sections on prospect engagement funnels, calculating marketing needs, customer profiling, content planning, pipeline execution, and overcoming challenges in sales.
OGSA - Attract, Select, Train and Retain, A Great Team - McKinley SolutionsMcKinley Solutions
Building the right team can really make or break your year. With only a core few on the team year round, staffing up each season provides both an opportunity and a challenge. We will walk through in detail the steps needed to form a great team. Starting from before they become an employee until they move on to the next stage of their career, each step is critical.
Attracting and selecting team members is no small job as you know. We will walk through the practical steps to make this easier for you. We show you how to not only confirm skills, but assess for culture fit with your team. From tips and templates to maximize today’s technology to attract great people to establishing a consistent selection process we will help start off the season on a great foot.
Engaging and training team members is your biggest challenge as it requires great planning in the off season and even greater day to day energy to connect with the 4 generations in the work force. Legislated training is a must, it does not mean it needs to be a bore. Ongoing mentoring and leadership is the focus you should have on training, it is a culture not and event.
Empowering and retaining is a tricky one, with such a season impact on your business. Now that you have a great team, how do you keep them, how do empower them to the next level, how do you get them to come back next season? Learn some techniques from exit interviews to off season communication and seasonal leadership roles that will increase empowerment and retain the best of the best.
Put your brilliant business ideas to action. Here are easy to implement leadership actions to get your strategic initiative on track to deliver results.
This document provides 10 tips for social media success. It recommends aligning social media strategy with business plans, understanding target audiences, setting goals and metrics, sourcing engaging content, integrating efforts across platforms, maintaining a consistent brand, tracking referrals, measuring impact, and continually adapting strategies. It also discusses assessing organizational attitudes, leadership, and support needed for changes. Tools like Google Analytics, Facebook Insights, and TweetReach are presented for social media measurement and analysis.
Similar to Top 10 Ways To Improve Office 365 Adoption (20)
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deployments?
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale – determining if an organization is large enough or has enough content for a great experience with Viva Topics and more.
Preparing, Piloting & Paths to Success with Microsoft CopilotRichard Harbridge
Preparing, Piloting & Paths to Success with Microsoft Copilot
In the modern post generative AI era, leveraging innovative tools is crucial for enhancing productivity and improving performance. This workshop will explore how to get the most out of Microsoft 365 Copilot, Microsoft Viva Copilot and Microsoft Copilot experiences. Join Microsoft MVP and industry expert Richard Harbridge as we delve into challenges surrounding its adoption including initial preparation, user training, support, governance and integration into existing workflows. We will start with an overview highlighting the critical to understand elements that make Copilot so impactful in organizations today along with plenty of data and industry insights. As we transition into guidance around piloting Microsoft 365 Copilot, participants will explore its robust features through rich examples. Engaging with real-world scenarios will unveil common hurdles and provide a clear roadmap towards optimizing Microsoft 365 Copilot for your organizational needs.
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Richard Harbridge
In the post-pandemic and hybrid world, the importance of effective conversations in both customer experience (CX) and employee experience (EX) has surged.
Historically, voice data has primarily enhanced customer support, but with the integration of advanced recording, transcription, and AI-driven tools, there's a newfound potential to elevate all employee interactions.
AI copilot agents stand at the forefront of this transformation, offering streamlined customer interactions, real-time insights for support agents, and organizational agility. The transition from chat to voice calls presents both an opportunity and a challenge.
While analytics have been a mainstay in , their application in remains largely untapped. This disparity offers organizations a chance to holistically understand operations and create a seamless synergy between CX and EX.
However, the utilization of AI and analytics brings forth challenges, especially concerning data anonymization and de-anonymization in the context of employee data. As privacy norms evolve, organizations must tread carefully, balancing the promise of AI with ethical considerations.
Join industry experts , Chief Executive Officer of and Chief Technology Officer at as they share insights, best practices and lessons learned that can help your organization navigate forward faster with AI.
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowRichard Harbridge
There has never been a time where improving the employee experience has been more critical.
Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionRichard Harbridge
Mastering Microsoft 365: The Winning Trio of Automation, Governance, and Adoption
In today's rapidly evolving digital landscape, mastering Microsoft 365 is no longer just a luxury—it's a necessity. Join us for an enlightening webinar presented by Microsoft MVP and renowned industry expert, Richard Harbridge, as we delve deep into how automation, governance and adoption can not only improve the management, but the employee experience of Microsoft 365.
What we'll cover:
Governance and Lifecycle Mastery: Understand the critical nuances of the governance and lifecycle of SharePoint sites and teams. Navigate the complexities with ease and ensure your organization's digital assets are managed effectively and securely.
Tackling Sprawl: With the proliferation of digital tools and platforms, sprawl has become a pressing concern. Learn actionable strategies to manage and mitigate sprawl, ensuring your digital ecosystem remains organized and efficient improving both the management and employee experience.
The Power of Automation: Discover how automation and programmatic improvements not only streamline operations but also lead to proactive management. Unleash the potential of Microsoft 365 by leveraging automation to its fullest.
The Symbiotic Relationship of Governance and Adoption: Dive into the intricate relationship between governance and adoption. Understand how a robust governance framework can bolster adoption rates and how fostering adoption can, in turn, reinforce governance.
In a world where efficiency, security, and adaptability are paramount, mastering Microsoft 365 can set your organization leagues ahead of the competition. Equip yourself with the knowledge and strategies to make the most of this powerful suite and drive your organization towards unparalleled success.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Piloting & Scaling Successfully With Microsoft Viva
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deploymentsJoin internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale - determining if an org is large enough or has enough content for a great experience with Viva Topics and more.
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Richard Harbridge
There has never been a time where improving the employee experience has been more critical. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.
Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers, all while empowering your organization to thrive in an ever-evolving digital landscape.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Richard Harbridge
Redefine and elevate your SaaS experience.
In today's rapidly evolving digital landscape, Software as a Service (SaaS) platforms are no longer just about providing tools; they're about enhancing user experiences, driving efficiency, and ensuring that businesses stay ahead of the curve. Enter the transformative trio: AI, Analytics, and Recommendations. This session delves deep into the synergistic relationship between these three pillars, illustrating how they can be harnessed to elevate your SaaS experience to unprecedented heights.
Join Richard Harbridge, Microsoft MVP and leading industry expert as he shares best practices and real-world examples from Microsoft 365, SharePoint Online, Microsoft Teams, and Microsoft Viva that advance your SaaS experience.
Together attendees will gain insights into:
Analytics - Understand your user behavior, workflow efficiencies, and areas of improvement. Dive into how Microsoft 365's robust analytics can offer actionable insights to optimize your business processes.
AI - Beyond just data, discover how AI can be a game-changer in action management. Learn how Microsoft's AI capabilities not only predict but proactively address challenges, ensuring a seamless and enhanced user experience.
Recommendations - Personalization is key in today's SaaS world. Explore how Microsoft 365 tailors recommendations based on user behavior, ensuring that each interaction is relevant, timely, and actionable.
By the end of this session, participants will be equipped with the knowledge and inspiration to leverage the power of AI, analytics, and recommendations, transforming their SaaS platforms from mere tools to dynamic, adaptive, and optimized experiences. Join us for this first session of this series and embark on a journey to redefine and elevate your SaaS experience.
Metaverse & The Employee Experience: What You Need To KnowRichard Harbridge
Back in the day we would use 'who installed a browser' that wasn't the default as an 'indirect signal' that denoted a level of individual interest in improving their digital productivity or experience. Nowadays we are swimming in indirect signals - from who organizes the most meetings (named if you use Audit log etc) to dynamics around networking (Viva Insights) to who uses Teams Apps (another great indirect signal of expanding productivity/investing in digital experiences).
What still works best though is direct signals like comments, nominations, champion programs (yearly and NON MANAGER & NON IT focused) and more that help identify people and map them/amplify their visibility as potential super collaborators, those with high amounts of digital debt and those who would better benefit from greater digital fitness or digital experience investments.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers.In this session, you will learn to:• Enhance your organization's potential by learning how to pinpoint areas of focus, tackle risks, and automate tasks for a more productive and efficient workflow.• Delve into the practical applications and benefits of these technologies, from streamlining repetitive tasks to uncovering valuable insights for informed decision-making.• Gain a comprehensive understanding of how to successfully integrate AI, analytics, and automation into your Microsoft 365 environment, empowering your organization to thrive in an ever-evolving digital landscape.
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Richard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Richard Harbridge
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
Tackling Employee Experience Today As We Embrace The Future WorkplaceRichard Harbridge
Tackling Employee Experience Today As We Embrace The Future Workplace
The future workplace needs to take into account how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel like a daunting task when reviewing the many different stages of an employee’s journey, but we know understanding and improving these stages can lead to a much more positive employee experience, and maximize the retention, impact, engagement, and performance of the employee.
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsRichard Harbridge
These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around communications. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for communicators to use and master, but becoming an early adopter of emerging tech is not without its risks. Join Richard Harbridge, a Microsoft MVP and leading industry expert on employee experience, as he shares insights on the implications of OpenAI for communications strategies, the tech innovations to prepare for today, and how ChatGPT is already changing the playing field forever. * This session description was not written by ChatGPT.
Enhancing Microsoft Teams To Build A Better Digital WorkplaceRichard Harbridge
Today, many organizations have brought the Intranet, or the digital hub of their digital workplace, into Microsoft Teams via Viva Connections. But what else are organizations doing to enhance further, improve upon, and embrace Teams as a hub for not just teamwork, but also corporate communication, social collaboration, networking, and more?
Join Microsoft MVP and 2toLead CTO Richard Harbridge as he shares the unique opportunity Teams apps and solutions provide. Be prepared to explore examples, patterns, and practices for how lines of business in any organization can leverage, extend and integrate Teams to create business-oriented solutions.
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Richard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Getting Started & Driving Success With Power Platform At ScaleRichard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingRichard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Getting The Most Out Of Microsoft 365 Employee Experience: Today & Tomorrow
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question often hard to answer is, what is the best way to meet that growing need, especially in a way that meets it faster, with less cost and risk?Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee communication, employee collaboration, and employee management, how Microsoft 365 is changing these digital employee experiences and perhaps more importantly, what organizations are doing today to prepare for it.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
5. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Impact Business Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
6. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Impact Business Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
12. We would like to automate and imp e our
‘paper based ‘legal’ ‘contract mngmt’’
‘contract rvew processes. Specifically we would
like to ‘imprv request rspnse e’ by…
Break the objective down until you have S.M.A.R.T objectives.
13. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Impact Business Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
14. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
15. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
18. REMOVE
ALTERNATIVES
& MAKE
MANDATORY…
Be proud; you
rock superstar
It’s never the nicest option, but from leadership down can be effective.
Share ideas and
docs in OneDrive
Look in Search
& Delve
Ask others for
help via Lync
Kick email butt
with Exchange
19. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Complete The Transition
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
20. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
21. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
23. SUPPORT
POLICIES,
GUIDANCE
& PLANS…
How is Office 365 support managed and executed in your organization?
Objectives/Priorities
Roles and Responsibilities
Site Classification and Platform Classification
Content Standards
Site Provisioning Process/Questionnaire
Content Migration Process/Questionnaire
User Expectations Agreement
Support Agreement(s)
Training and Communication Plans
Usage Monitoring Plans
Taxonomy Management Plan
Site & Group Review Checklist(s)
Profile Policy & Guidance
User Lifecycle Policy
Security Standards & Guidance
Social Policies…
24. Tactical Support Team
Help Desk
Site Administrators /
Champions
End Users
Learning Libraries/Online/Help
MULTIPLE
TIERS FOR
ESCALATION…
The core team supporting Office 365 can’t know everything or service everyone.
26. Books and Manuals
Online
MSDN
TechNet
Blogs
Cheat Sheets
One on One
Classroom Training
DIVERSIFY SUPPORT…
Provide multiple resources and mediums for people to learn and get help from.
27. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Provide Effective Support
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
28. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
29. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Plan For Adoption
5.Measure Adoption
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
50. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive Awareness & Interest
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
51. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
52. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
54. @RHARBRIDGE
Find a Person/
Expert
Post and discuss a
topic and/or
content
Manage a meeting
or event
Ask/ answer a
question
Make an
announcement
Find a Document
Send/exchange
information/
documents
Produce/manage
content
Tag content
Poll/survey a group
of people?
Rate or otherwise
infer sentiment (e.g.
“Like”)
Establish relationships
with people,
information and sites
Form serendipitous
connections via affinity-
based relationships
View activities across
team, community, or
network
Post/view/comment
on content and
media
View profile,
manage profile
PROVIDE USERS
GUIDANCE ON
WHAT THEY
CAN DO…
Make it simple and easy to understand all the things they can do today…
55. @RHARBRIDGE
DOWNLOAD THE WHEN TO
USE WHAT IN OFFICE 365
ENTERPRISE USER GUIDANCE
WHITEPAPER!
It goes into much greater depth and can be found at WhenToUseWhat.com
56. Spend the majority of your efforts providing individual and group guidance.
Individual
Group
Organizational
GUIDANCE HAS
MULTIPLE LEVELS…
57. Personalize or base the matrixes you leverage on personas that change over time.
Office Video
Urgency/TimeSensitivity
Audience (Internal or External)
Skype For
Business
Call
IM
Skype
Presence
Skype for
Business
Online
Meetings
Outlook
E-Mail
OneDrive
for
Business
SharePoint
Team Sites
SharePoint
Intranet
Yammer Company
Communications
Yammer Groups
Office
365
Groups
Individual OrganizationalGroup
Ad-hoc/LowUrgent/High
Delve
BoardsGUIDE USERS FROM
WHERE THEY ARE…
Month 1 TargetMonth 2Month 3Month 4Month 5
58. Scenarios
Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔
Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕
Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ●
Where Should Meeting Notes Be Captured,
Stored & Shared?
◕ ◕ ● ● ◔ ●
Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ●
Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔
Have A Real Time Chat With A Colleague ● ◑ ○ ◑
Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ●
Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑
Invite A Colleague To Lunch ◕ ◔ ●
Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕
Make An Organizational Announcement ◔ ● ◔ ◕ ◕
Remind The Team Of An Important Deadline ◑ ◔ ● ● ●
Within the whitepaper we have provided guidance on 13 common scenarios…
WANT MORE
SCENARIO
GUIDANCE?
59. @RHARBRIDGE
DOWNLOAD THE WHEN TO
USE WHAT IN OFFICE 365
ENTERPRISE USER GUIDANCE
WHITEPAPER!
It goes into much greater depth and can be found at WhenToUseWhat.com
60. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Understanding
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
61. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
62. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
66. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Coach & Find Champions
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
67. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
68. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
73. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Elicit & Capture Feedback
10.Integrate & Build Solutions
74. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Engage Users For Feedback
10.Integrate & Build Solutions
75. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Engage Users For Feedback
10.Integrate & Build Solutions
78. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Engage Users For Feedback
10.Integrate & Build Solutions
79. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Engage Users For Feedback
10.Office 365 Is A Platform
80. THE TOP 10 WAYS TO IMPROVE ADOPTION…
1.Have S.M.A.R.T Objectives
2.Embrace The Office 365 Suite
3.Policies, Guidance & Scale
4.Invest In Adoption
5.Share Usage Information
6.Drive More Awareness
7.Guide Better Usage
8.Continue Engaging Champs
9.Engage Users For Feedback
10.Office 365 Is A Platform
81. @RHARBRIDGE
RESOURCES TO HELP
YOU BE SUCCESSFUL…
These are a few of the resources you should check out.
Get started today with:
FastTrack Content, Labs & Guidance: http://aka.ms/getfasttrack
Office 365 Success Center: http://success.office.com
Office 365 Training App: http://aka.ms/officetraining
Office 365 for Business Learning Center: http://aka.ms/o365learning
Join the “Driving Adoption” Group in: www.yammer.com/itpronetwork
Lync 2013 Rollout & Adoption Success Kit http://aka.ms/lyncrask
Yammer Success Center: https://about.yammer.com/success/
Purchase & Provide Sweet 365 Gear: http://www.co-store.com/iw
Leverage Popular Use Cases: http://www.discoversharepoint.com/
Discover SharePoint App: http://aka.ms/dspapp
OnRamp (Automated Deployment Assistance): https://onramp.office365.com/onramp/
Office 365 Roadmap: http://office.com/roadmap
82. @RHARBRIDGE
MORE RESOURCES TO HELP
YOU BE SUCCESSFUL…
These are a few of the resources you should check out.
Available Programs (Applicability Varies):
Customer Immersion Experience: http://aka.ms/TryImmersion
The Microsoft Experience Center provides you a facilitated hands-onenvironment to experience Microsoft’s productivity
solutions through a series of simulated, every day scenarios.
Adoption Offer (New 150+ Seat): https://deploy.office.com/email-migration-offer
Software AssuranceDeployment Planning Services: https://deploy.office.com/deployment-planning-services
Software AssuranceTraining Vouchers: https://www.microsoft.com/learning/en-us/software-assurance-benefits.aspx
Onboarding Center: https://deploy.office.com/onboarding-center
100+ PowerPoint Presentations on SlideShare: http://www.SlidesShare.net/RHarbridge
RichardHarbridge & Kanwal Khipple via LinkedIn or 2toLead.com
83. Thank You!
Organizers, SponsorsandYouformakingthispossible.
100+SharepointPresentationsAt.. Slideshare.Net/RHarbridge
WhenToUseWhatWhitepaper.. WhenToUseWhat.com
ImproveItBook.. ImproveIT.How/Book
Office365SuccessCenter.. Success.Office.Com
Message Me On LinkedIn or Email Richard@2toLead.com
SPEAKER | AUTHOR | SUPER FRIENDLY
Twitter: @RHarbridge. More to come on our blog at http://2toLead.com.
Editor's Notes
User subscription based licensing: If our customers’ users aren’t using Office 365… why would they continue paying for it?
Smarter based on usage: The more people use the platform the more value the technology provides (Delve example). It also helps us build better experiences and target enhancements (in organizations and in Microsoft).
In your organization has anyone ever suggested that you only use a percentage of the functionality or a percentage of what’s possible with Microsoft Office 365? How about just one technology like Outlook? Do you think you or your users are using most of the functionality that exists in Outlook today? What about SharePoint? Do you use more than 50% of what’s available in SharePoint? Are they using it at all?
Its okay if the answer is no, we don’t use all that Office 365 can provide. No, not all of our users are actively using Office 365 yet. No, not only do I not know all of the things you can do with Outlook or SharePoint but our users definitely aren’t aware of what they could do.
What’s not okay is to do nothing about it. To not have a plan for helping your users adopt, understand and leverage the full suite of Office 365 available to them. You should do something about it. That’s why white papers like this exist. To help you and your organization improve.
Not all of the features and functions in Office 365 are meant for daily and frequent use, but we bet you can think of some that would make a world of difference if your whole organization adopted their use. How much more value could your organization realize if users universally used 20% more of the robust document management features SharePoint provides?
Getting more people to use a technology is important. But so is and getting them to use more of the technology.
This stance can make many companies uncomfortable, but doesn’t normally escalate to anything more than a closed door conversation or two. You may ask yourself, “Why is it so important to get everyone on board?” There are quite a few reasons…
Notice I said leaders – not necessarily site owners etc – this is important. You want the leaders of a site/initiative to know how frequently it’s being used, by what departments/users etc.
KANWAL
The good news is that O365 is already providing the apps.
The key is awareness.
Do you communicate to your users that they can leverage the different devices that are available?
Providing regular improvements means there is always something new to try or new uses to share and spark/cultivate curiosity. Even announcing major and minor releases can add a sense of continued investment in the platform from the business.
Pay special attention to the Outlook column. Look at how few scenarios Outlook or email based options are the best way to do things. Now consider your organization – if email is the only actively used aspect of Office 365 you are really missing out!
User feedback helps identify where you’ve got adoption challenges
Provide an opportunity to provide feedback on every page of your site
Get up out of your desk and ASK for feedback!
Conduct usability tests and LISTEN to what people say but WATCH what they do
Not only running surveys, but also announcing/sharing when survey responses are acted on or used to assist a major decision.
By adding a button or option to allow users to submit success stories (related to the portal/intranet) it can lead to many people initiating the submission or sharing of success messages (which shows the value, and helps provide real personal stories of how it helps).
When new solutions are developed by IT or the business that leverage SharePoint it can be extremely useful to showcase the solution. Who owns it, what its purpose is, what benefit it has provided (ROI would be great), screen shots, and more. This often leads to two useful things:
Users engage with one another (the owner of the solution is often a business person) which decreases cost of ownership for IT and expedites the requirements gathering process (when the business user says I want ‘that’).
It encourages those who have adopted or are using the platform to share their successes, be proud of them, and to have them articulated in a consistent way.