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Top 10 Logistics Risks
(in the spirit of David Letterman)
WEBINAR for
ISM Supply Chain Risk Management
Group
presented by
Thomas L. Tanel, C.P.M., CTL, CCA, CISCM
President and CEO
CATTAN Services Group, Inc.
College Station, TX
cattan@cattan.com 979-212-8200

© 2013 CATTAN Services Group, Inc.
Today’s Agenda—Take
Aways

• Risk Management Concerns in Logistics
• Top 10 Logistics Risks
• Risk Assessment Methodology
• Risk Threat Assessment and Mitigation

• Five Logistics Risk Management Responses

• Five Global Logistics Risk Management
Response Strategies & Some Contingent Actions
• Conclusion & Summary

2
Definitions of Risk
• Risk—the probability of an unwanted event or
outcome.
Chartered Institute of Purchasing and Supply

• Risk—the possibility that an event will occur
and adversely affect the achievement of
objectives.
Enterprise Risk Management Framework

• Risk—a situation or circumstance, which
creates uncertainties about achieving program
objectives.
FAA Programmatic Risk Management

• Risk—is a measure of future uncertainties in
achieving program performance goals and
objectives within defined cost, schedule and
performance constraints.
Risk Management Guide for DOD Acquisition

3
Supply Chain Executives Face
Increasing Concerns about Mitigating
Logistics Risk
• The World Economic Forum Report Global Risks
2012

• According to ChainLink’s research for
2012, companies will increasingly turn to riskreduction approaches.

• The New Supply Chain Advantage—Factory Mutual
Global report says ―supply chains have been
stretched farther than they have ever been
stretched in the past.‖
Top 10 Logistics Risks

5
#10
Panama Canal Expansion
#9
Regulatory & Trade
Environment
#8
Information & Communication
Technology Change
#7
Supply Chain Talent Brain Drain
#6
Global Market Changes
& Demand Shifts
#5
Financial Viability of 3PLs and
Carriers
#4
Economic & Monetary
Disruptions
#3
Supply Chain Compression
& Reliability
#2
Energy and Fuel Price Swings
#1
Natural Disasters, Weather, &
Epidemics
Risk Assessment
Methodology
• Risk identification and valuation.
• Risk analysis, threat assessment, and
vulnerability assessment.
• Risk quantification of the likelihood of event
occurrence and the severity of impact or
consequence.

16
Risk Assessment
Methodology
• Risk quantification ranking and priorities.
• Risk countermeasures and expected risk
reduction.
• Let’s look at employing this methodology in
the following slides.

17
Risk Threat Assessment
Guidelines
• To what degree is the threat
information CREDIBLE ?
• To what degree is the threat
information CORROBORATED ?
• To what degree is the threat
SPECIFIC or IMMINENT ?
• HOW GRAVE are the potential
consequences of the threat?
Source: CATTAN Services Group, Inc.

18
Risk Assessment Quadrant
Continuum
HIGH
L O
i c
k c
e u
l o r
i f r
h e
o n
o c
d e

High
Likelihood
Low Severity
2
Low
Likelihood
Low Severity
1

LOW

High
Likelihood
High Severity
4
Low Likelihood
High Severity
3

Severity of Consequence or Impact

Source: CATTAN Services Group, Inc.

HIGH

19
Risk Analysis and
Assessment
• Risk has two critical elements:
– Likelihood of occurrence (probability) and
– Severity of impact or consequence
(magnitude).

• The level and type of consequences of each
risk are established utilizing criteria such as
those described in the following slides.
20
Levels of Likelihood Criteria—
Example
Descriptor Probability

Rank

Value

Highly Probable

>75%

High

5

Probable

>50%--<75%

Medium
High

4

Occasional

>25%--<50%

Medium

3

Remote

>10%--<25%

Medium
Low

2

Improbable

<10%

Low

1

21
Severity of Impact Criteria—
Example
Descriptor

Rank

Value

Catastrophic

High

5

Critical

Medium
High

4

Serious

Medium

3

Marginal

Medium Low

2

Negligible

Low

1

22
Risk Identification to Risk
Assessment Framework
Risk Analysis Likelihood and Impact

Source: Westec Advanced Productivity Exposition by Quality Plus Engineering

23
Risk Assessment to Risk
Mitigation
Risk Analysis Likelihood and Impact Framework

Source: Westec Advanced Productivity Exposition by Quality Plus Engineering

24
Risk Mitigation Planning
• The intent of risk mitigation planning is to
answer the question ―what is our approach
for addressing this potential unfavorable
consequence?‖
– Avoiding risk by eliminating the root cause
and/or consequence
– Controlling the cause or consequence
– Transferring the risk, and/or
– Assuming the level of risk and continuing on the
SCCP
“There is nothing more deceptive than an obvious fact”
Sherlock Holmes

25
Top Ten Logistics Risks and
Their Threat Characteristics
UnknownUnknown
U
n
k
n
o
w
n
/
K
n
o
w
n

Uncontrollable

1. Natural Disasters, Weather, & Epidemics
2. Energy and Fuel Price Swings
3. Supply Chain Compression & Reliability
4. Economic & Monetary Disruptions
5. Financial Viability of 3PLs & Carriers
6. Global Market Changes & Demand Shifts
7. Supply Chain Talent Brain Drain
8. Information & Communication Technology Change
9. Regulatory & Trade Environment
10. Panama Canal Expansion

KnownKnown

Controllable
Risk Mitigation
Planning
• This is the activity that identifies, evaluates,
and selects response options, strategies,
and contingencies to set risk at acceptable
levels.

• It includes the specifics of:
–
–
–
–

What should be done?
When it should be accomplished?
Who is responsible?
What will it cost to implement the risk mitigation
plan?
27
Five Logistics Risk
Management Response
Options

1. Infer logistical differences in a
country’s economic capability
2. Understand the bullwhip effect
3. Invest in redundancy
4. Increase velocity in sensing and
responding
5. Create an adaptive supply chain
community
Risk Management Response—
Logistical Dangers
Country Type Economic Capability
Differences that Impact Logistic
Risks
Risk Management Response—
Bullwhip Effect
Wholesale
Distributors

Time

Time

Consumers

Retailers

Sales

Sales

Sales

Manufacturer

Sales

Multi-tier
Suppliers

Time

Bullwhip Effect—Supply Chain
Management and Uncertainty

Time
Risk Management Response—
Redundancy
• Respond to unforeseen events
• Careful analysis of supply chain
trade-offs
• Example
Risk Management Response—
Sensing and Responding
• Speed in sensing and responding can
help the firm overcome unexpected
supply problems.
• Failure to sense could lead to…

• Example
Risk Management Response—
Adaptability
• The most difficult risk management
method to implement effectively.
• Requires all supply chain elements to
share the same culture, work towards the
same objectives and benefit from financial
gains.
• Example
Five Global Logistics Risk
Management Response Strategies

• Speculative
Strategy
• Hedge Strategy
• Flexible Strategy
Five Global Logistics Risk
Management Response Strategies

• Avoidance Strategy
• Postponement
Strategy
Contingent Actions—Need for a
C-Level Strategic Visionary
•

Supply chain professionals must act quickly to
develop a dialogue with the C-Level strategic
visionary and understand their goals for SCM &
logistics.

•

The visionary needs to ―see the light‖ and
doesn’t need to be convinced of the SCM &
logistics value proposition.
Contingent Actions—Organizational
Cultural Challenges
•

Lack of ownership

•

―Tower of Babel‖ problem

•

―Functional Silo‖ organizational
focus
Contingent Actions—Overcoming
Organizational Cultural Challenges
and Conflicting Goals
Purchasing

Manufacturing

Distribution

Customer Service/
Sales

Low
purchase
price

Few
changeovers

Low
inventories

High
inventories

Low freight

High
service
levels

Multiple
suppliers
Lower
cycle times

SOURCE

Stable
schedules
Long run
lengths

MAKE

More
storage
sites
DELIVER

Cost-toServe
VMI
SELL
Supply Chain Continuity Plan
(SCCP)
• Increasing globalization is forcing
organizations to get a better handle on
the risks and interdependencies in the
supply chain.
• Increasing velocity and length of global
supply chains has left many with more
questions than answers.
• Does your organization have the
wherewithal to implement a robust
Supply Chain Risk Management
39
(SCRM) strategy?
Thinking Through Logistics Risk—
Due Diligence
• Effective risk management includes
activities for risk identification, risk
analysis, risk handling, and risk monitoring.
• Supply chain managers will often observe
that common risks were effectively
managed; it was the unexpected risks that
caused the biggest problems.

Source: Manage Your Supply Chain Risk-Society of Manufacturing Engineers

40
Thinking Through Logistics Risk—
Avoid Surprises

“Surprise pursues us
relentlessly because we can
never have all the information
we need for a correct forecast
every time.” says Peter Bernstein
of the Risk Analysis Center.

41
Questions and Answers

THANKS for Taking The Risk
© 2013 CATTAN Services Group, Inc.

42

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Top 10 Logistics Risks in the Spirit of David Letterman

  • 1. Top 10 Logistics Risks (in the spirit of David Letterman) WEBINAR for ISM Supply Chain Risk Management Group presented by Thomas L. Tanel, C.P.M., CTL, CCA, CISCM President and CEO CATTAN Services Group, Inc. College Station, TX cattan@cattan.com 979-212-8200 © 2013 CATTAN Services Group, Inc.
  • 2. Today’s Agenda—Take Aways • Risk Management Concerns in Logistics • Top 10 Logistics Risks • Risk Assessment Methodology • Risk Threat Assessment and Mitigation • Five Logistics Risk Management Responses • Five Global Logistics Risk Management Response Strategies & Some Contingent Actions • Conclusion & Summary 2
  • 3. Definitions of Risk • Risk—the probability of an unwanted event or outcome. Chartered Institute of Purchasing and Supply • Risk—the possibility that an event will occur and adversely affect the achievement of objectives. Enterprise Risk Management Framework • Risk—a situation or circumstance, which creates uncertainties about achieving program objectives. FAA Programmatic Risk Management • Risk—is a measure of future uncertainties in achieving program performance goals and objectives within defined cost, schedule and performance constraints. Risk Management Guide for DOD Acquisition 3
  • 4. Supply Chain Executives Face Increasing Concerns about Mitigating Logistics Risk • The World Economic Forum Report Global Risks 2012 • According to ChainLink’s research for 2012, companies will increasingly turn to riskreduction approaches. • The New Supply Chain Advantage—Factory Mutual Global report says ―supply chains have been stretched farther than they have ever been stretched in the past.‖
  • 10. #6 Global Market Changes & Demand Shifts
  • 11. #5 Financial Viability of 3PLs and Carriers
  • 14. #2 Energy and Fuel Price Swings
  • 16. Risk Assessment Methodology • Risk identification and valuation. • Risk analysis, threat assessment, and vulnerability assessment. • Risk quantification of the likelihood of event occurrence and the severity of impact or consequence. 16
  • 17. Risk Assessment Methodology • Risk quantification ranking and priorities. • Risk countermeasures and expected risk reduction. • Let’s look at employing this methodology in the following slides. 17
  • 18. Risk Threat Assessment Guidelines • To what degree is the threat information CREDIBLE ? • To what degree is the threat information CORROBORATED ? • To what degree is the threat SPECIFIC or IMMINENT ? • HOW GRAVE are the potential consequences of the threat? Source: CATTAN Services Group, Inc. 18
  • 19. Risk Assessment Quadrant Continuum HIGH L O i c k c e u l o r i f r h e o n o c d e High Likelihood Low Severity 2 Low Likelihood Low Severity 1 LOW High Likelihood High Severity 4 Low Likelihood High Severity 3 Severity of Consequence or Impact Source: CATTAN Services Group, Inc. HIGH 19
  • 20. Risk Analysis and Assessment • Risk has two critical elements: – Likelihood of occurrence (probability) and – Severity of impact or consequence (magnitude). • The level and type of consequences of each risk are established utilizing criteria such as those described in the following slides. 20
  • 21. Levels of Likelihood Criteria— Example Descriptor Probability Rank Value Highly Probable >75% High 5 Probable >50%--<75% Medium High 4 Occasional >25%--<50% Medium 3 Remote >10%--<25% Medium Low 2 Improbable <10% Low 1 21
  • 22. Severity of Impact Criteria— Example Descriptor Rank Value Catastrophic High 5 Critical Medium High 4 Serious Medium 3 Marginal Medium Low 2 Negligible Low 1 22
  • 23. Risk Identification to Risk Assessment Framework Risk Analysis Likelihood and Impact Source: Westec Advanced Productivity Exposition by Quality Plus Engineering 23
  • 24. Risk Assessment to Risk Mitigation Risk Analysis Likelihood and Impact Framework Source: Westec Advanced Productivity Exposition by Quality Plus Engineering 24
  • 25. Risk Mitigation Planning • The intent of risk mitigation planning is to answer the question ―what is our approach for addressing this potential unfavorable consequence?‖ – Avoiding risk by eliminating the root cause and/or consequence – Controlling the cause or consequence – Transferring the risk, and/or – Assuming the level of risk and continuing on the SCCP “There is nothing more deceptive than an obvious fact” Sherlock Holmes 25
  • 26. Top Ten Logistics Risks and Their Threat Characteristics UnknownUnknown U n k n o w n / K n o w n Uncontrollable 1. Natural Disasters, Weather, & Epidemics 2. Energy and Fuel Price Swings 3. Supply Chain Compression & Reliability 4. Economic & Monetary Disruptions 5. Financial Viability of 3PLs & Carriers 6. Global Market Changes & Demand Shifts 7. Supply Chain Talent Brain Drain 8. Information & Communication Technology Change 9. Regulatory & Trade Environment 10. Panama Canal Expansion KnownKnown Controllable
  • 27. Risk Mitigation Planning • This is the activity that identifies, evaluates, and selects response options, strategies, and contingencies to set risk at acceptable levels. • It includes the specifics of: – – – – What should be done? When it should be accomplished? Who is responsible? What will it cost to implement the risk mitigation plan? 27
  • 28. Five Logistics Risk Management Response Options 1. Infer logistical differences in a country’s economic capability 2. Understand the bullwhip effect 3. Invest in redundancy 4. Increase velocity in sensing and responding 5. Create an adaptive supply chain community
  • 29. Risk Management Response— Logistical Dangers Country Type Economic Capability Differences that Impact Logistic Risks
  • 30. Risk Management Response— Bullwhip Effect Wholesale Distributors Time Time Consumers Retailers Sales Sales Sales Manufacturer Sales Multi-tier Suppliers Time Bullwhip Effect—Supply Chain Management and Uncertainty Time
  • 31. Risk Management Response— Redundancy • Respond to unforeseen events • Careful analysis of supply chain trade-offs • Example
  • 32. Risk Management Response— Sensing and Responding • Speed in sensing and responding can help the firm overcome unexpected supply problems. • Failure to sense could lead to… • Example
  • 33. Risk Management Response— Adaptability • The most difficult risk management method to implement effectively. • Requires all supply chain elements to share the same culture, work towards the same objectives and benefit from financial gains. • Example
  • 34. Five Global Logistics Risk Management Response Strategies • Speculative Strategy • Hedge Strategy • Flexible Strategy
  • 35. Five Global Logistics Risk Management Response Strategies • Avoidance Strategy • Postponement Strategy
  • 36. Contingent Actions—Need for a C-Level Strategic Visionary • Supply chain professionals must act quickly to develop a dialogue with the C-Level strategic visionary and understand their goals for SCM & logistics. • The visionary needs to ―see the light‖ and doesn’t need to be convinced of the SCM & logistics value proposition.
  • 37. Contingent Actions—Organizational Cultural Challenges • Lack of ownership • ―Tower of Babel‖ problem • ―Functional Silo‖ organizational focus
  • 38. Contingent Actions—Overcoming Organizational Cultural Challenges and Conflicting Goals Purchasing Manufacturing Distribution Customer Service/ Sales Low purchase price Few changeovers Low inventories High inventories Low freight High service levels Multiple suppliers Lower cycle times SOURCE Stable schedules Long run lengths MAKE More storage sites DELIVER Cost-toServe VMI SELL
  • 39. Supply Chain Continuity Plan (SCCP) • Increasing globalization is forcing organizations to get a better handle on the risks and interdependencies in the supply chain. • Increasing velocity and length of global supply chains has left many with more questions than answers. • Does your organization have the wherewithal to implement a robust Supply Chain Risk Management 39 (SCRM) strategy?
  • 40. Thinking Through Logistics Risk— Due Diligence • Effective risk management includes activities for risk identification, risk analysis, risk handling, and risk monitoring. • Supply chain managers will often observe that common risks were effectively managed; it was the unexpected risks that caused the biggest problems. Source: Manage Your Supply Chain Risk-Society of Manufacturing Engineers 40
  • 41. Thinking Through Logistics Risk— Avoid Surprises “Surprise pursues us relentlessly because we can never have all the information we need for a correct forecast every time.” says Peter Bernstein of the Risk Analysis Center. 41
  • 42. Questions and Answers THANKS for Taking The Risk © 2013 CATTAN Services Group, Inc. 42