1. Nina Shree Bailey
2318 Krueger Street
Blue Island, IL 60406
Phone: 708-297-7749
E-mail: Ninanbailey@gmail.com
Summary
Personable, detailed oriented and self motivated manager with 15 years of experience in
management. Highly regarded leadership abilities with team mentality. Excellent interpersonal skills to
establish and maintain positive relationships while improving work morale. Calm and productive under
extreme stress.
Highlights
Supervision and training New hire orientation
Inventory Control Exceptional interpersonal skills
Staff training Innovative
Computer-savvy Great Customer Service Skills
Complex problem solving Great Leadership and Self—Discipline
Experience
Dining Room Supervisor
December 2004-Present,
Smith Crossing - Orland Park, IL
Monitor multiple kitchens to assure customer satisfaction.
Train workers in community policies, departmental procedures and job duties.
Listen to customer’s complaint and solve problems to restore and promote good public relations.
Produce schedule for workers and schedule breaks, work hours and vacation.
Train new employees and monitor performance to determine additional training needs.
Oversee daily and weekly activities/task within the department
Evaluate, mentor and discipline employee as applicable and according to the departmental policy.
Copy Consultant
September 2002 - September 2004
Kinkos - Oak Lawn, IL
Assist customers with oversize copies, color and black & white copies.
Assist customers with the abilities of the computer area.
Open and close registers
Arranged for pick-up and delivery of merchandise.
Responsible for placing order supplies in the express area to management.
Making sure machines were up and running daily.
Store Manager
June 1998 - February 2002
Family Dollar - Chicago, IL
Overseen day-to-day operation of store functions
Recognized for leadership abilities recommended for Management Training positions.
Monitored area to ensure adequate for customer satisfaction.
Listen to customers complaints, examined returned merchandise, solved problems to restore and
promote good public relations.
Assigned duties to workers, schedule breaks periods, work hours and vacation.
Trained workers in store policies, departmental procedures and job duties.
Arranged for delivery and pick-up of merchandise
Inventory stock control.
2. Accreditation
Associates : Arts 5/13
Olive - Harvey Community College - Chicago, IL
BBA : Business Administration 12/15
Governor State - University Park, IL
Computer Skills
Outlook
SAP
Excel
PowerPoint
Publisher
Licenses and Certificates
Illinois Basset On - Premise
Sev-Safe
Managing Inclusion
Time Management
References
Alice Bailey, Dining Room Supervisor, Compass Group North America,773-474-7328
Nina Shree Bailey