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Patricia Conklin Resume


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Patricia Conklin Resume

  1. 1. Patricia Conklin 18 Minotto Lane, Douglassville PA 19518 (484) 336-6654 Employment: Carpenter Technology, Corp. Reading, PA Senior Account Representative 2006-Present At Carpenter Technologies, I have advance from a part time Account Representative who handled transactional business to a Senior Account Representative with sales of $40 million in fiscal 2016. My account base is mainly focused in the Aerospace Engine Markets with two of my accounts being Rolls Royce Corporation and General Electric Aviation. • Increased market share of aerospace shaft business by developing and managing a stocking program to improve on time delivery. • Liaison between Carpenter and their high value domestic accounts to provide overall support and total account management • Develop and maintain customer specific documentation that provides a precise level of service to high value customers • Find permanent resolution to all issues that arise while managing accounts. This may be achieved by working independently or within a designated team. • Develop, maintain and grow network of relationships with internal departments to solve a wide range of customer issues encompassing logistics, planning, inventory, technical, pricing and contract review • Mentor and train new account representatives as need arises within the department • Technical expertise of specific accounts to ensure accounts needs are being meet in timely manner • Computer skill including word, excel, carpenter mainframe systems and specific customer website based applications The Reading Hospital & Medical Center Reading, PA Surgicenter Registration Clerk 2002-2003 Pottstown Memorial Medical Center Pottstown, PA ER and Admissions Registration Clerk 2000-2002 The Eastwood Company Pottstown, PA Order Entry Telephone Representative 1994-2000 Education: Pennsylvania State University Reading, PA Business Writing class 2012 Metropolitan Real Estate School Doylestown, PA Certified Real Estate Agent 1993 Porter & Chester Institute Enfield, CT One semester of secretarial studies 1998 Niagara University Niagara, NY Major in Accounting 1986-1987 National Dean’s List Honors