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Greg Hulsizer
April 23, 2015
Toll Road and Express
Lanes Performance
Metrics
“Everything I know about toll roads I
learned as a Recreation major at San
Diego State University.”
TOLLING IS GROWING
TMC
ADT
VMT HOV
LOS
AADT
AVO
CMS
Dynamic Pricing
Congestion Pricing
HOT Lanes
Managed Lanes
Express Lanes
Toll Lanes
Toll Road
ETC
FasTrak
FasTrak Flex
Capacity
Queue
Delay
Headway
Peak
Variable Pricing
Time of Day Pricing
Performance Index
Platoon
ITS
Accidents/Miles Driven
DCR
WIFM
“Tolling is like any other retail product or
service.”
DRIVERS/PERFORMANCE MEASURES
Operations Political/Stakeholder
Customer Financial
 Traffic speeds
 Traffic Volumes
 Occupancy
requirements
 Pricing – time of day
vs. dynamic
 Violation enforcement
(occupancy and toll
evasion)
 Maintenance
responsibility
OPERATIONS
 Ownership
 What to do with
excess revenue
 Social equity and
environmental justice
 Relationship to transit
 Business rules and
operating policies
POLITICAL/STAKEHOLDER
 Does it take me where
I want to go?
 Do I feel safe?
 Is it reliable?
 Is it easy to
understand and use?
 Does it solve my
problem?
 Value = What else
could I spend my
money on?
CUSTOMER
 Will tolls cover capital
and operating costs?
 Financing mechanism
 Lender requirements
 Pricing for throughput
vs. revenue
FINANCIAL
IT DOESN’T ALWAYS WORK OUT
"It is not the critic who counts, nor the man who points how
the strong man stumbled or where the doer of deeds could
have done them better. The credit belongs to the man who
is actually in the arena; whose face is marred by dust and
sweat and blood; who strives valiantly; who knows the
great enthusiasms, the great devotions, and spends himself
in a worthy cause; who, at best, knows the triumph of high
achievement; and who, at the worst, if he fails, at least fails
while daring greatly, so that his place shall never be with
those cold and timid souls who know neither victory nor
defeat.“
Theodore Roosevelt – The Arena, 1910
19
Greg Hulsizer
April 23, 2015
Wishing You Great
Success!

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Toll Roads and Express Lanes Performance Metrics

  • 1. Greg Hulsizer April 23, 2015 Toll Road and Express Lanes Performance Metrics
  • 2. “Everything I know about toll roads I learned as a Recreation major at San Diego State University.”
  • 4.
  • 5.
  • 6.
  • 7. TMC ADT VMT HOV LOS AADT AVO CMS Dynamic Pricing Congestion Pricing HOT Lanes Managed Lanes Express Lanes Toll Lanes Toll Road ETC FasTrak FasTrak Flex Capacity Queue Delay Headway Peak Variable Pricing Time of Day Pricing Performance Index Platoon ITS Accidents/Miles Driven DCR
  • 9.
  • 10.
  • 11. “Tolling is like any other retail product or service.”
  • 13.  Traffic speeds  Traffic Volumes  Occupancy requirements  Pricing – time of day vs. dynamic  Violation enforcement (occupancy and toll evasion)  Maintenance responsibility OPERATIONS
  • 14.  Ownership  What to do with excess revenue  Social equity and environmental justice  Relationship to transit  Business rules and operating policies POLITICAL/STAKEHOLDER
  • 15.  Does it take me where I want to go?  Do I feel safe?  Is it reliable?  Is it easy to understand and use?  Does it solve my problem?  Value = What else could I spend my money on? CUSTOMER
  • 16.  Will tolls cover capital and operating costs?  Financing mechanism  Lender requirements  Pricing for throughput vs. revenue FINANCIAL
  • 17.
  • 19. "It is not the critic who counts, nor the man who points how the strong man stumbled or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena; whose face is marred by dust and sweat and blood; who strives valiantly; who knows the great enthusiasms, the great devotions, and spends himself in a worthy cause; who, at best, knows the triumph of high achievement; and who, at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who know neither victory nor defeat.“ Theodore Roosevelt – The Arena, 1910 19
  • 20. Greg Hulsizer April 23, 2015 Wishing You Great Success!