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Preferred Facebook Seller
How to maximize our campaign.
How to maximize our results.
From consumer perspective
Recognize the consumer in the modern times
Engage with the consumers in their environment
Consider In-depth targeting ability

Go Pro (Audiences , Retargeting)

From ads perspective
Choose the correct Ad placements & Formats

From costs perspective
Bid the true value. Think long term.

Metrics are important
Use Analytics Data

Tips & Tricks
Recognize the consumer in the modern times
Buying is inherently social
People do rely on friends to help
them make buying decisions

92%
trust word of mouth
of friends & family

47%
trust TV, press and newspapers
Engage with the
consumer in his
environment
Global

over 1 Billion
monthly active
users across all platforms

over 640 Mils
Monthly Active
Users

…and they are there
longer than
anywhere else

58%
returns
daily

67 %
YOY
Growth
Romania

169
Friends
[average]
All Fb: 138

22
Page
[average]
All Fb: 13
Across mobile touch points
Romania

70%
YOY
growth on
mobile

3.1 MIL
Monthly active users
on mobile

6.4 MIL
Overall users
In-depth targeting
capabilities
Facebook it’s not just reach, it’s not just clicks

…but is very precise targeting
Social
Demographic
• Age
• Gender

Personal
• Birthday
• Education
• Address / Country
• Workplace
• Relationship status

• Likes & interests
• Friend connections
• Activity (e.g., check-ins)
• Intent

New possibilities
• Lookalike audiences
• Custom Audiences
• FBX

Accurate targeting for
narrow audiences
90%
35%

Placement
• Right hand side
• News feed desktop
• News feed Mobile

Facebook achieves 90%
accuracy vs. 35%
for the online
industry average
Go Pro!
Use Advanced Tools
(Audiences &
Retargeting)
Reach Your Own Customers With
Custom Audiences
Facebook

Your customer
database
With Custom Audiences
Tailor messages based on consumer’s objective
Create Audiences from country email lists, site
registrations and even FB apps

Create different campaign messages
based on the data knowledge Custom
Audience will provide
W, 18–34
Brand
heavy

W, 18–34
Deal
Seeker

Use specific selling techniques to reach
the exact interest & needs of your
different segments of users
Lookalike Audiences
extension to Custom Audiences

What?
Find and reach more
people who are similar
to your
customers/visitors

Why?
Lookalike
Audiences

Custom
Audiences

They share the same traits as
your customers and hence are
more likely to be interested in
your products/services

Best suited for fan acquisition, site registration, off-Facebook
purchases
Facebook Exchange

This new solution enables you, to focus on
those users who have already visited your
website and reconnect with them in the
most engaging Social Media
environment!
User journey via FBX
+1,7x
Click to Conversion
Rate
The Click to conversion ratio of FBX
was 1,7 times higher than that of
other Display sources

The cost per action on FBX was 2,6
times lower than that of other
Display sources

Cost Per Action

Insur
ance
Vertical

-2,6x

* Source TDG (Thinkdigital & Forestview) campaigns, 2012-2013
+2x
Click to Conversion
Rate
The Click to conversion ratio of FBX
was 2 times higher than that of
other Display sources

The cost per action on FBX was 1,4
times lower than that of other
Display sources

Cost Per Action

Online
Travel
Vertical

-1,4x

* Source TDG (Thinkdigital & Forestview) campaigns, 2012-2013
+2,3x
Click to Conversion
Rate
The Click to conversion ratio of FBX
was 2,3 times higher than that of
other Display sources

The cost per action on FBX was 1,6
times lower than that of other
Display sources

Cost Per Action

eCom
merce
Vertical

-1,6x

* Source TDG (Thinkdigital & Forestview) campaigns, 2012-2013
Choose the correct Ad
placements & Formats
(ideal mix for the right campaign
goal)
Constant campaigns on marketplace and timely campaigns on
premium inventory…..

Jan

Feb

Mar

Apr

May

Jun Jul

Aug

Sep

Oct

Nov

Dec
RHS & NF
Ads

Premium
Ads

Targeting
Capabilities

Reach
Block RHS,
NF
LOX

Reach
LOX

NewsFeed
Ads

High
Visibility

Reach Block
News Feed

RHS Ads

Large Creative Size
Do I want to push my
message in 1 day?

Is your only touch point
mobile?

Do I want to engage
with users after they
have logged out of FB?

Do I want to be the only
advertiser running in
that placement?

Do I need all FB
targeting options?

Do I want to display a
large size creative?

Do I need massive reach
in a small time window?

Do I want retargeting?

Do I want to drive
engagement?

Do I want to build
awareness for my new
product/service
release?

FBX

Do I want to drive
actions (e.g. likes, sales,
app installs,
registrations)?

RHS & NF
ADs

Reach Block

LOX

Premium
Ads
Bid the true value and
Think long term.
Analytics Data/ Quality Metrics
(Insights, Connection Analyze,
FB Monitor Tools)
Reach metrics
Sales metrics
Improve your
creative
Keep it simple
Message Guides
▪

Questions drive engagement in title or body
Encourage users to act immediately.

▪

Give clear call to action with verbs like “Click now”, “Book
today” – drive urgency

▪

Everyone likes a good deal, so highlight this in your ad text.

▪

If possible, use words like:
▪ Free
▪ Discount
▪ Promotional

Are you UP for it?
Order today before
time expires!
Great prices

Latest offers
Content wise…..

Keep your text short & clear
Content wise…..

Create a posting pattern according
with the best results (see FB Monitor
or Insights data for post interactions)
Creative wise…..

We’re all about visuals, so keep your
text short and take advantages of
the creatives size
Creative wise…..

Test different creatives and constantly
analyze your data
Metrics wise…..

Use Reporting data to correct the
plan where necessary
Customer wise…..

Use Targeting, Retargeting &
Audiences Solutions
Customer wise…..

Take full advantage of Facebook
massive (exclusive) reach
Customer wise…..

Your ad should direct users to the most relevant
destination
General

Don’t use spam apps to enhance the data
base. You will just gain (a lot of) fans that are
interesting only in the prize, competition
and we’ll not to added value to your page
General

Don’t use slicks to enhance the data base
(like buttons where they do not belong).
Don’t mislead the user to became your fan
Tips & tricks how to maximise your Facebook campaign by Andrei Ursuleanu @ All Things Facebook
Tips & tricks how to maximise your Facebook campaign by Andrei Ursuleanu @ All Things Facebook

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Tips & tricks how to maximise your Facebook campaign by Andrei Ursuleanu @ All Things Facebook

  • 2. How to maximize our campaign. How to maximize our results.
  • 3. From consumer perspective Recognize the consumer in the modern times Engage with the consumers in their environment Consider In-depth targeting ability Go Pro (Audiences , Retargeting) From ads perspective Choose the correct Ad placements & Formats From costs perspective Bid the true value. Think long term. Metrics are important Use Analytics Data Tips & Tricks
  • 4. Recognize the consumer in the modern times
  • 5. Buying is inherently social People do rely on friends to help them make buying decisions 92% trust word of mouth of friends & family 47% trust TV, press and newspapers
  • 6. Engage with the consumer in his environment
  • 7. Global over 1 Billion monthly active users across all platforms over 640 Mils Monthly Active Users …and they are there longer than anywhere else 58% returns daily 67 % YOY Growth
  • 9. Across mobile touch points Romania 70% YOY growth on mobile 3.1 MIL Monthly active users on mobile 6.4 MIL Overall users
  • 11. Facebook it’s not just reach, it’s not just clicks …but is very precise targeting Social Demographic • Age • Gender Personal • Birthday • Education • Address / Country • Workplace • Relationship status • Likes & interests • Friend connections • Activity (e.g., check-ins) • Intent New possibilities • Lookalike audiences • Custom Audiences • FBX Accurate targeting for narrow audiences 90% 35% Placement • Right hand side • News feed desktop • News feed Mobile Facebook achieves 90% accuracy vs. 35% for the online industry average
  • 12. Go Pro! Use Advanced Tools (Audiences & Retargeting)
  • 13. Reach Your Own Customers With Custom Audiences Facebook Your customer database
  • 14. With Custom Audiences Tailor messages based on consumer’s objective Create Audiences from country email lists, site registrations and even FB apps Create different campaign messages based on the data knowledge Custom Audience will provide W, 18–34 Brand heavy W, 18–34 Deal Seeker Use specific selling techniques to reach the exact interest & needs of your different segments of users
  • 15. Lookalike Audiences extension to Custom Audiences What? Find and reach more people who are similar to your customers/visitors Why? Lookalike Audiences Custom Audiences They share the same traits as your customers and hence are more likely to be interested in your products/services Best suited for fan acquisition, site registration, off-Facebook purchases
  • 16. Facebook Exchange This new solution enables you, to focus on those users who have already visited your website and reconnect with them in the most engaging Social Media environment!
  • 18. +1,7x Click to Conversion Rate The Click to conversion ratio of FBX was 1,7 times higher than that of other Display sources The cost per action on FBX was 2,6 times lower than that of other Display sources Cost Per Action Insur ance Vertical -2,6x * Source TDG (Thinkdigital & Forestview) campaigns, 2012-2013
  • 19. +2x Click to Conversion Rate The Click to conversion ratio of FBX was 2 times higher than that of other Display sources The cost per action on FBX was 1,4 times lower than that of other Display sources Cost Per Action Online Travel Vertical -1,4x * Source TDG (Thinkdigital & Forestview) campaigns, 2012-2013
  • 20. +2,3x Click to Conversion Rate The Click to conversion ratio of FBX was 2,3 times higher than that of other Display sources The cost per action on FBX was 1,6 times lower than that of other Display sources Cost Per Action eCom merce Vertical -1,6x * Source TDG (Thinkdigital & Forestview) campaigns, 2012-2013
  • 21. Choose the correct Ad placements & Formats (ideal mix for the right campaign goal)
  • 22. Constant campaigns on marketplace and timely campaigns on premium inventory….. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
  • 25. Do I want to push my message in 1 day? Is your only touch point mobile? Do I want to engage with users after they have logged out of FB? Do I want to be the only advertiser running in that placement? Do I need all FB targeting options? Do I want to display a large size creative? Do I need massive reach in a small time window? Do I want retargeting? Do I want to drive engagement? Do I want to build awareness for my new product/service release? FBX Do I want to drive actions (e.g. likes, sales, app installs, registrations)? RHS & NF ADs Reach Block LOX Premium Ads
  • 26. Bid the true value and Think long term.
  • 27. Analytics Data/ Quality Metrics (Insights, Connection Analyze, FB Monitor Tools) Reach metrics Sales metrics
  • 29. Message Guides ▪ Questions drive engagement in title or body Encourage users to act immediately. ▪ Give clear call to action with verbs like “Click now”, “Book today” – drive urgency ▪ Everyone likes a good deal, so highlight this in your ad text. ▪ If possible, use words like: ▪ Free ▪ Discount ▪ Promotional Are you UP for it? Order today before time expires! Great prices Latest offers
  • 30.
  • 31. Content wise….. Keep your text short & clear
  • 32. Content wise….. Create a posting pattern according with the best results (see FB Monitor or Insights data for post interactions)
  • 33. Creative wise….. We’re all about visuals, so keep your text short and take advantages of the creatives size
  • 34. Creative wise….. Test different creatives and constantly analyze your data
  • 35. Metrics wise….. Use Reporting data to correct the plan where necessary
  • 36. Customer wise….. Use Targeting, Retargeting & Audiences Solutions
  • 37. Customer wise….. Take full advantage of Facebook massive (exclusive) reach
  • 38. Customer wise….. Your ad should direct users to the most relevant destination
  • 39. General Don’t use spam apps to enhance the data base. You will just gain (a lot of) fans that are interesting only in the prize, competition and we’ll not to added value to your page
  • 40. General Don’t use slicks to enhance the data base (like buttons where they do not belong). Don’t mislead the user to became your fan