Tina DiMezza has over 15 years of experience as an executive assistant and customer service manager. She has worked in a variety of industries including manufacturing, healthcare, and education. Her skills include administrative support, event coordination, vendor relations, report generation, records management, and staff supervision. She holds an Associate's degree in Business Administration and is proficient in Microsoft Office, Adobe, and website development software.
1. Tina DiMezza
7 Stowe Court
Ledgewood, New Jersey, 07852
201-602-3042
tbdimezza@optonline.net
CAREER SUMMARY
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Outgoing, self-sufficent, reliable EXECUTIVE ASSISTANT with over 15 years of client relations support in multi-industry
environments. Proven success in improvising procedures and intiating monthly reporting systems.
EXPERIENCE
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Miracle Manufacturing, LLC 2010- 2015
Woodland Park, New Jersey 07424
Executive Assistant
Provide aDministrative support to the CEO of Miracle Manufacturing and 8 direct reports with a demonstrated ability
to improvise, improve procedures, and meet demanding deadlines.
Coordinate corporate luncheons and develop presentations for meetings and special events.
Direct business relations and distribution of company literature to stimulate client interest and sales leads.
Manage capital purchases, direct vendor relations, generate and maintain equipment tracking records.
Process monthly expense reports reflecting supportingdocuments and budget code indexes.
Track and maintain weekly attendance and annual vacation records on 32 departmentalemployees.
Work directly with managers on weekly postings and master reports to facilitate with oversight for all aspects of
composition, editing, and preparation of final copy fromdraft to distribution.
Northern New Jersey CancerAssociates 2003-2010
Hackensack New Jersey, 07601
CustomerService Supervisor/Employee Relations Manager
Employee Relations Manager (2006-2010) Initiated and instituted updateof Policy and Procedures Manual as well as
employee orientation program. Instituted staff training/legal compliance program, and implemented effective
downsizing events. Managed HR matters for 150 employees.
Customer Service Supervisor (2003-2006) Managed staff of 15 employees for highly sophisticated responsecenter of a
20 physician practice.
Miracle Manufacturing 2001-2003
Woodland Park, New Jersey 07424
Administrative Assistant
Coordinate all facets of highly complex manufacturing process from certifying specifications and measurements,
ordering of material and fabrication of product.
Develop pricing for completed production coordinated with production staff and sales design team to ensure successful
outcome for customer.
Key customer base: Nine West, Sony, Gap, L’Oreal, Home Depot, Lerner New York
Allergy, Asthma and Immunology 1998-2001
Livingston, New Jersey 07039
Office Manager
Coordinated patients’ record, insurance claims, office visits for a two physician practice.
Customer Service including billing, problem resolution, insurance inquiries and patient support.
EDUCATION
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MontclairState College, Montclair, NewJersey
Candidate
County College of Morris, Randolph NewJersey
Associates of Science in Business Administration, 1991
COMPUTER SKILLS
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Windows 2000; Microsoft Word, Excel, PowerPoint, Access, Publisher, Adobe Illustrator; Photoshop;Outlook
Express; Scanning Technology; HTML;WebsiteDevelopment; Advanced Internet Research