1. ______ Gretchen A. Fox , MS, OTR _________________________________________
1145 Aqueduct Way, Indianapolis, Indiana 46280 (317) 281-5274 gretchenafox@gmail.com
Business Development Professional
16 Years of Leadership in Team Environments,
Consistently Enhancing Company’s Public Image,
Growth, Performance, and Profits!
Achievement Highlights_____________________________________________________
REHABILITATION HOSPITAL OF INDIANA (RHI)
► Established company as the leader in rehab
► Generated $65M in revenue for inpatient and outpatient services
► Increased inpatient admissions from average daily count (ADC) from 68 to 75
► Increased Service Excellence scores from 80 to 98 for likelihood to recommend RHI services
► Served as core member of IMPACT educational series, which won a national award
RHI at St. Vincent Hospital
► Led start-up team to open new 20-bed rehab unit in 5 months, including the construction, equipment,
policy and procedures, regulatory rules, bylaws, and staffing
► Increased net revenue from $.5M to $1.2M in one year
► Managed all hospital operations: therapy, nursing, case management, dietary, housekeeping, chaplaincy,
radiology, IT, and security
► Coordinated process improvement for excellent outcomes of 83% return to home
► Increased inpatient admissions from average daily count (ADC) of 0 to 14 in first year
Areas of Expertise _____________________________________________________________
● Leadership ● Problem Solving ● Innovation
● Process Improvement ● Organization ● Teamwork
● Communication ● Multitasking ● Customer Satisfaction
■ Sales ■ Customer Service ■ Management
■ Marketing ■ Strategic Planning ■ Rehabilitation
■ Public Relations ■ Media ■ Budgets and Cost Savings
MS Office: Word, Excel, PowerPoint, Access
Experience, Indianapolis, Indiana ______________________________________________________
Chief Business Development Officer
REHABILITATION HOSPITAL OF INDIANA (RHI) 1995 - 2010
$ Facilitated inpatient and outpatient marketing teams, educated market place,
enhanced image, generated referrals, and created new business
Gretchen A. Fox - Page 1 of 2
2. $ Implemented new website and rebranded all collateral
$ Facilitated growth of inpatient and outpatient admissions average of 8% a year in first 5 years
$ Increased community awareness by publicizing new techniques and research
$ Directed marketing teams, communications, sports program, media, business
development, and admissions
As Program Director
RHI at St.Vincent Hospital (see Achievement Highlights above) (2003-2005)
Community Service ___________________________________________________________
● RHI SPORTS PROGRAM Board of Directors, 1996 - Present
● UNIVERSITY OF INDIANAPOLIS Alumni Board of Directors, 2004 - 2010
● NATIONAL SPINAL CORD INJURY Board of Directors, 2006 - Present
● YWCA Board of Directors, 2004 -2008
Education __________________________________________________________________________
M. S., Occupational Therapy
UNIVERSITY OF INDIANAPOLIS, Indianapolis, Indiana 1993
Gretchen A. Fox - (317) 281-5274 - Page 2 of 2
