1. RAYMOND BETIANG ADUNG
CENTRE FOR INTEGRATED HEALTH PROGRAMS, OLD GRA, LOKOJA, KOGI Zip code: 110001
Cell: +234 706 327 4551 / +234 803 099 4301.
adungbobrae@yahoo.com
______________________________ SUMMARY _____________________________________
Administrative support/Human Resource position in any Establishment to use and develop my
skills in Organization and Planning experience.
Dynamic Insurance professional bringing [4] years in the field of Insurance with an emphasis on
payment of claims.
Energetic and enthusiastic insurance professional, motivated to success in a fast-paced and
deadline-driven professional environment. Comprehensive knowledge of claims adjustments
with special knowledge of claims appraisal.
Meticulous Claim Adjuster emphasizing effective time management, cost control and
mediation. Self- motivated and customer-focused.
_______________________________ HIGHLIGHTS ___________________________________
* Report writing * Decisive
* Litigation resolution * Insurance fraud expertise
* Team player * Strong interpersonal and communication skills
* Critical thinker * Workers compensation claims
* Interviewing techniques * Analytical
* Claims file management processes * Report writing
* Self-directed
* National Society of Professional Insurance Investigators-member
______________________________ ACCOMPLISHMENTS __________________________
Promoted to coverage specialist within [ 7 ] month of employment.
Promoted to Senior Claims Adjuster in [ July, 2004 ] after [ 18 ] month with the Agency.
Receive recognition award for collecting [ N12 million ] for a difficult account.
Introduced the first passive Open Enrollment process.
Transitioned the sales program into full compliance.
_____________________________ EXPERINCE __________________________________
Principal Risk Advisor 05/01/2011
• Keep extensive detailed records on several market research projects at one time, Edited,
composed, and word processed all document for these and for several others in
development.
• Development flex- time schedule for work to maximize use of office space during
research projects.

2. • Reduced loss ratios through fair and prompt processing of claims.
• Obtained relevant evidence and information regarding suspicious claims.
• Interview claimants, medical specialists and employers to determine pertinent claim
information.
• Conducted interviews, gathered detailed information and completed field
investigations.
• Identified and collected evidence and determined its value to a specific claim.
• Developed connections with local fraud bureaus, district attorneys’ offices and
professional associations.
• Conducted claim and estimate re-inspections.
• Communicated with insured individual to explain audit classifications and computations.
• Explained premiums owed to policyholders, agents and underwriters.
• Kept up-to-date on changes in regulations for deductibles and collections.
CROSS RIVER TOURISM BUREAU
Calabar, Cross River State
Human Resource Officer 10/2005 to 12/2010
• Reviewed federal and state laws to confirm and enforce company compliance.
• Created organizational flow charts and career path reports to evaluate employee
compensation information.
• Designed the employees and management regarding new-hire activity and ongoing
employee relations issues.
• Created and implemented the exit and interview program process.
• Advised top management on appropriate employee corrective actions.
• Created and modified job descriptions to create fair and consistent HR polices and
procedures.
• Guided clients on how to conduct background checks and verify references.
• Conducted an average of [Number] employee exit interviews per year.
• Processed all salary changes stemming Form merit increases, promotions, bonuses and
pay adjustments.
• Guided the startup and management of all HR operations, systems and programs for a
new location within the company.
• Led a weekly open enrollment question and answer session with employees on benefit
program updates.
_____________________________ ORGANISATION__________________________________
Helped created market research projects, restructures duties in department to accommodate
each project.
Volunteer (AHF-AIDS Health Care Foundation)- Counseling newly tested HIV cases and follow up
in drug administration in Isanlu Kogi State.
PLANNING: Suggested and implemented Hire of Research associates, data analysis and other
specialist.

3. SKY VIEW-O NIG LTD MARKET RESEARCHER PRIVATE TELECOM NDULA
IBB WAY WUSE 01/2003 to 01/ 2005
_______________________________ EDUCATION ____________________________________
Ahmadu Bello University Zaria 2005 - 2009
Masters: Public Policy Analysis
Ahmadu Bello University Zaria
Bsc: Political Science (Second Class Lower Division) 1998 – 2002
KASTAPOL (A/LEVEL) IJAMB 1996 – 1997
NARICT Computer Institute Zaria 2005 – 2006
G.S.S OBUDU
SSCE/ WAEC 1988 – 1993
St. Charles Pry / School Obudu
FSLC 1983 – 1988
____________________________ PERSONAL INFORMATION ___________________________
Date of Birth: 23rd
November, 1980
State of Origin: Cross River
Local Govt. Area: Obudu
Sex: Male
Marital Status: Single
____________________________________ SKILLS ___________________________________,
counseling, data analysis, market research, market, office, window, word, Research, Risk
Management, team player and Human Resource Management .
__________________________________PUBLICATIONS _______________________________
Evaluation of the Activities of Budget Monitoring and Prize Intelligent Unit (Aka Due Process)
2004 – 2007
DETERMINATOF ELECORAL SUCCESS: A case study of Obudu L.G.A Cross River State.
__________________________________ REFEREES________________________________
Mr Pius Ufada Lt. Colonel MB Shehu
Legal Adviser Nigerian Army
Federal College of Education Infantry Brigade Kachia
Obudu, Cross River State. Kaduna State.
NigeriaTel: +2348032800774 Nigeria Tel: +2348059220079
Mr. Pius A. Apuye
Executive Secretary
National Integrated Power Project
Abuja. Tel: +2348023101875