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Gordon Geraghty
Dr. Ann Conway
15th/16th of June 2016
THRIC Conference 2016
A Study ofTraditional and
Non-Traditional Marketing Communications:
Target Marketing in the Event Sector
Research Rationale
• To determine the challenges facing event and marketing managers
when trying to target market effectively and to demonstrate how to
overcome these challenges.
• To understand which is the best of either form of marketing for the
desired market and if both forms are used, how or if they are
connected?
• To examine if there is a bias/preference towards either forms of
marketing communications
• To discover what the future of event marketing may look like.
• To determine best practices for marketing an Irish event that utilises
target marketing effectively in both traditional and non-traditional
forms of marketing.
Research Objectives
Literature
• TraditionalTarget Marketing
• Non-TraditionalTarget Marketing
Literature
LiteratureNon/Traditional Marketing
• Current challenges
• Media Fragmentation and Noise
Research Methodology & Sample
• Qualitative
• 1 Focus group
• 10 Face-to-face
• Interviews conducted over a 3
week period.
• The sample was comprised of
marketing & event managers
who use both forms of
marketing communications.
Methodology Sample
Interview A B C D E F G H I J K
Job Title
Head of
Media &
Events
Events &
Marketing
Executive
Marketing
Manager
Senior
Account
Manager
Marketing
Director
Head of
Digital
Founder &
Managing
Director
Head of
Business
Development
CEO, Country
Manager,
Managing
Director
Senior
Account
Manager
CMO
Years in
Industry
22 4 3 4 11 7 21 17 26 9 21
Business
size
8 8 18 6 6,000 5,972 21 5 7,682 84 388,391
Marketing
or Event
Based
Event Event Event Event Marketing Marketing Event Event Marketing Marketing Marketing
Budget
ratio
spend
(Trad :
Non-Trad)
50:50 50:50 50:50 50:50 50:50 50:50 30:70 40:60 50:50 50:50 50:50
Traditonal
channels
used
Journals,
Newspapers,
Magazines,
Radio
Journals,
Newspapers,
Magazines,
Radio
Newspapers,
Magazines,
Radio,
Flyers
Newspapers,
Magazines,
Radio,
Flyers
Journals,
Newspapers,
Magazines,
Radio,
Word of
Mouth
Journals,
Face to Face,
Newspapers,
Magazines,
Radio
Newspapers,
Magazines,
Radio
Journals,
Face to Face,
Newspapers,
Magazines,
Radio
Journals,
Newspapers,
Magazines,
Radio,
TV
Journals,
Newspapers,
Magazines,
Radio,
TV
Journals,
Newspapers,
Magazines,
Radio,
TV
Non-
tradional
channels
used
Email,
Facebook,
Influncer,
Linkedin,
Twitter,
Youtube
Email,
Facebook,
Influncer,
Linkedin,
Twitter,
Youtube
Email,
Facebook,
Instagram,
Twitter,
Pinterest,
Youtube
Email,
Facebook,
Twitter,
Email,
Facebook,
Twitter,
Youtube,
Webinars
Email,
Facebook,
Linkedin,
Twitter,
Youtube
Email,
Influncer,
Facebook,
Twitter
Email,
Influncer,
Linkedin,
Twitter,
Youtube
Email,
Influncer,
Facebook,
Twitter,
Youtube
Email,
Facebook,
Influncer,
Instagram,
Twitter,
Periscope,
Youtube
Email,
Facebook,
Twitter,
Youtube
Table 4.2 Interviewee Profiles
• TV & Radio, in-kind
• Toolkits, Very high growth and potential
• The only consensus was the use of Email and Twitter
• Decline in traditional
• Rise in non-traditional
• Media Fragmentation and Noise
Findings
Channels Used, Not Used and Why?
• Each interviewee recognised the importance of the lifespan
associated with each media channel.
• There was a unanimous decision that 2.5weeks is the ideal time
for a launch event.
• Frequency and media fragmentation issues
• Can serve as a point of reference
• Exclusivity and status
Findings
Time Sensitivity and Lifespan
An individual is the media channel.
• Trust worthy
• Very high ROI
Notable quotes:
• ‘It’s all about leveraging your content to get a better deal.’
• ‘Getting placed interviews, is really beneficial to getting
sponsorship and free PR’
Findings
Influencer Marketing
• Programmatic Marketing
• DOOH (Digital Out Of Home)
• Marketing Spend
• Sponsored Content
• Cognitive Marketing (AI)
Notable quotes
• ‘If it were up to me, we would stop using traditional marketing
altogether’
• ‘Traditional will always hold its place but its role will change’.
Findings
The Future
• Media Fragmentation and Noise
• This is overcome by ‘Burst Marketing’
• Benefits via Frequency and Cost Saving
Analysis
Objective 1 – Current Challenges
• Katz (2008) and Kotler et al (2008) suggested using traditional
media to reach a whole populace.
• The findings suggest that marketers use both forms of media
but they did not always coexist together.
• Some interviewees would market an event using both forms of
marketing communications but not deploying a consistent
message across them, which leads to their ineffectiveness.
Analysis
Objective 2 – Best Channels for Target Marketing
• Yes there is a bias.
• This crossed both the event and marketing sectors.
• Younger interviewees did not see the value,
• However, those with more experience saw the value in both
Analysis
Objective 3 – Bias / Preference
• Marketing Spend, the shift has already occurred
• We may see a correlation between spend and effectiveness
• Sponsored content, supported by Mobile Marketing Association
(2016)
• Experiential marketing (Blakeman, 2014)
• DOOH with Programmatic Marketing as the next stage
• Vel & Sharma (2010) creating moments
Analysis
Objective 4 – The Future of Event Marketing
• Content Management Institute (2015), Face-to-Face.
• Physical engagement is key.
• Adoption of free platforms both Traditional and Non-Traditional.
• Hone in on the nostalgic older media, Katz (2008).
• Be a source of trust and creditability.
Analysis
Objective 5 – Best Practices
• The interviewees and literature confirmed the most effective
methods to beWOM (word of mouth), face-to-face and in-house
reporting.
• Marketers across both sectors are at different stages in their
planning and adopting rates.
Conclusions
• The correlation between marketing spend and effectiveness
continues to widen with ROI : Spend.
• The strategy of burst marketing should be adopted as it counters
both media fragmentation and noise, as well as the added cost and
frequency benefits.
• ‘Digital marketing is not the answer, but a crutch to help marketers’
Rothschild (2012)
Conclusions
Thanks for listening.
Any Questions?
Thank you

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THRIC 2016 Conference Presentation

  • 1. Gordon Geraghty Dr. Ann Conway 15th/16th of June 2016 THRIC Conference 2016 A Study ofTraditional and Non-Traditional Marketing Communications: Target Marketing in the Event Sector
  • 3. • To determine the challenges facing event and marketing managers when trying to target market effectively and to demonstrate how to overcome these challenges. • To understand which is the best of either form of marketing for the desired market and if both forms are used, how or if they are connected? • To examine if there is a bias/preference towards either forms of marketing communications • To discover what the future of event marketing may look like. • To determine best practices for marketing an Irish event that utilises target marketing effectively in both traditional and non-traditional forms of marketing. Research Objectives
  • 4. Literature • TraditionalTarget Marketing • Non-TraditionalTarget Marketing Literature
  • 5. LiteratureNon/Traditional Marketing • Current challenges • Media Fragmentation and Noise
  • 6. Research Methodology & Sample • Qualitative • 1 Focus group • 10 Face-to-face • Interviews conducted over a 3 week period. • The sample was comprised of marketing & event managers who use both forms of marketing communications. Methodology Sample
  • 7. Interview A B C D E F G H I J K Job Title Head of Media & Events Events & Marketing Executive Marketing Manager Senior Account Manager Marketing Director Head of Digital Founder & Managing Director Head of Business Development CEO, Country Manager, Managing Director Senior Account Manager CMO Years in Industry 22 4 3 4 11 7 21 17 26 9 21 Business size 8 8 18 6 6,000 5,972 21 5 7,682 84 388,391 Marketing or Event Based Event Event Event Event Marketing Marketing Event Event Marketing Marketing Marketing Budget ratio spend (Trad : Non-Trad) 50:50 50:50 50:50 50:50 50:50 50:50 30:70 40:60 50:50 50:50 50:50 Traditonal channels used Journals, Newspapers, Magazines, Radio Journals, Newspapers, Magazines, Radio Newspapers, Magazines, Radio, Flyers Newspapers, Magazines, Radio, Flyers Journals, Newspapers, Magazines, Radio, Word of Mouth Journals, Face to Face, Newspapers, Magazines, Radio Newspapers, Magazines, Radio Journals, Face to Face, Newspapers, Magazines, Radio Journals, Newspapers, Magazines, Radio, TV Journals, Newspapers, Magazines, Radio, TV Journals, Newspapers, Magazines, Radio, TV Non- tradional channels used Email, Facebook, Influncer, Linkedin, Twitter, Youtube Email, Facebook, Influncer, Linkedin, Twitter, Youtube Email, Facebook, Instagram, Twitter, Pinterest, Youtube Email, Facebook, Twitter, Email, Facebook, Twitter, Youtube, Webinars Email, Facebook, Linkedin, Twitter, Youtube Email, Influncer, Facebook, Twitter Email, Influncer, Linkedin, Twitter, Youtube Email, Influncer, Facebook, Twitter, Youtube Email, Facebook, Influncer, Instagram, Twitter, Periscope, Youtube Email, Facebook, Twitter, Youtube Table 4.2 Interviewee Profiles
  • 8. • TV & Radio, in-kind • Toolkits, Very high growth and potential • The only consensus was the use of Email and Twitter • Decline in traditional • Rise in non-traditional • Media Fragmentation and Noise Findings Channels Used, Not Used and Why?
  • 9. • Each interviewee recognised the importance of the lifespan associated with each media channel. • There was a unanimous decision that 2.5weeks is the ideal time for a launch event. • Frequency and media fragmentation issues • Can serve as a point of reference • Exclusivity and status Findings Time Sensitivity and Lifespan
  • 10. An individual is the media channel. • Trust worthy • Very high ROI Notable quotes: • ‘It’s all about leveraging your content to get a better deal.’ • ‘Getting placed interviews, is really beneficial to getting sponsorship and free PR’ Findings Influencer Marketing
  • 11. • Programmatic Marketing • DOOH (Digital Out Of Home) • Marketing Spend • Sponsored Content • Cognitive Marketing (AI) Notable quotes • ‘If it were up to me, we would stop using traditional marketing altogether’ • ‘Traditional will always hold its place but its role will change’. Findings The Future
  • 12. • Media Fragmentation and Noise • This is overcome by ‘Burst Marketing’ • Benefits via Frequency and Cost Saving Analysis Objective 1 – Current Challenges
  • 13. • Katz (2008) and Kotler et al (2008) suggested using traditional media to reach a whole populace. • The findings suggest that marketers use both forms of media but they did not always coexist together. • Some interviewees would market an event using both forms of marketing communications but not deploying a consistent message across them, which leads to their ineffectiveness. Analysis Objective 2 – Best Channels for Target Marketing
  • 14. • Yes there is a bias. • This crossed both the event and marketing sectors. • Younger interviewees did not see the value, • However, those with more experience saw the value in both Analysis Objective 3 – Bias / Preference
  • 15. • Marketing Spend, the shift has already occurred • We may see a correlation between spend and effectiveness • Sponsored content, supported by Mobile Marketing Association (2016) • Experiential marketing (Blakeman, 2014) • DOOH with Programmatic Marketing as the next stage • Vel & Sharma (2010) creating moments Analysis Objective 4 – The Future of Event Marketing
  • 16. • Content Management Institute (2015), Face-to-Face. • Physical engagement is key. • Adoption of free platforms both Traditional and Non-Traditional. • Hone in on the nostalgic older media, Katz (2008). • Be a source of trust and creditability. Analysis Objective 5 – Best Practices
  • 17. • The interviewees and literature confirmed the most effective methods to beWOM (word of mouth), face-to-face and in-house reporting. • Marketers across both sectors are at different stages in their planning and adopting rates. Conclusions
  • 18. • The correlation between marketing spend and effectiveness continues to widen with ROI : Spend. • The strategy of burst marketing should be adopted as it counters both media fragmentation and noise, as well as the added cost and frequency benefits. • ‘Digital marketing is not the answer, but a crutch to help marketers’ Rothschild (2012) Conclusions
  • 19. Thanks for listening. Any Questions? Thank you

Editor's Notes

  1. Discuss the topic briefly and how the lack of research led to picking the topic.
  2. Read the objectives on screen and elaborate if needed.
  3. Explain the difference and channels in both
  4. Research sample, discuss how they were picked and why.
  5. Point of reference – refers to traditional and how clients can quickly refer back to it Exclusivity and status – being able to see yourself in the campaign adds a personal touch that people love
  6. Programmatic - ‘You will see more backstage; behind the scenes of events using platforms like Snapchat, Periscope etc. Even the audience setting the tone and scene for the evening’
  7. 1 - While the findings do agree with this statement, interviewees stated that it is not financially feasible to continuously use traditional channels, unless they are secured through a form of sponsorship. 2 – one channel will be used for the sake of it. Some had the attitude that everyone is on twitter so we should be to. 3 – not following up or consistent or becoming complacent in 1 media. Leading to some channels be left absent and reducing the brand quality.
  8. Based on a subjective analysis of the interviews and the narrative that followed questioning in regards to the use of different media it became apparent that there is an underlying bias towards non-traditional media from younger marketers in event organisations. This was evident when younger interviewees stated that they did not see the value in traditional methods anymore. Mark
  9. As one media is used more and more, it becomes diluted. Diluting the message and hence it effectiveness. Moments – interviewees wanted to create above all, last moments that they can take with them. This can be done through more engagement via experiential marketing.
  10. 1 2 3 – usage of free services, social, seo ratings, influencer can be free and effective. 4 5 – supported by Edelman trust barometer and McKinsey global media report (2016)
  11. How often do you get a letter now? Your going to open it!