43. stereotype
An idea or image; a mental
framework that contains our
knowledge, beliefs,
expectations and feelings
about a social group.
Stereotypes allow for no
individuality.
47. confirmation bias
Our tendency to search for or
interpret new information in
a way that confirms
preconceptions and avoids
information and
interpretations which
contradict prior beliefs.
48. fundamental attribution error
An unjustified tendency to
assume that a person’s actions
depend on what kind of person
that person is rather than on the
social environmental forces
influencing the person.
50. action…
integrate brain science into d&i
training and leadership
development
disentangle intentions and
consequences
make more time and space for
social / relational
51. action…
prioritize relationships &
communication skills, including
dealing with conflict
mix networks
look for disparities in outcome
reward activists
53. resources
• Your Brain at Work | David Rock
• The Neuroscience of Leadership | David
Rock and Jeffrey Schwartz
• SCARF: A Brain-based Model for
Collaborating with and Influencing Others
| David Rock
• Does Rejection Hurt? | Naomi Eisenberger
and Matthew Lieberman
54. resources
• The Difference: How the Power of
Diversity Creates Better Groups, Firms,
Schools, and Societies | Scott Page
• The Wisdom of Crowds | James Surowiecki
• A Whole New Mind | Daniel Pink
• The Medici Effect | Frans Johansson
• The Geography of Thought | Richard
Nisbett
55. resources
• Achieving Success Through Social
Capital: Tapping Hidden Resources in
Your Personal and Business Network |
Wayne E. Baker
• The Whole Brain Business Book
Ned Herrmann
• Competitive Advantage Through People:
Unleashing the Power of the Work Force |
Jeffrey Pfeffer