1. Business is easier 2. Expectations are lower 3. Reputation matter more 4. Online strategy matters more 5. We're all reinventing how we communicate Boom goes the dynamite.

1. Built for Saskatchewan REALTORS®Association Version 1.0
The Sun Will Come Out
Tomorrow
Just don’t come within 6 feet of it.

2. “Bad companies are destroyed by crises;
good companies survive them;
great companies are improved by them.”
-Andy Grove, Former CEO Intel

3. Built for Saskatchewan REALTORS®Association
Stratlab
in 2020

4. The year 2020 in a news
headline....

7. No one remembers “the crisis”, they
remember how you handled it.

8. Built for Saskatchewan REALTORS®Association
Positive
Externalities From
the Pandemic

9. Built for Saskatchewan REALTORS®Association
The year when everything changed
1
The ease of doing business
2
Expectations are lower
3
Reputation matters more
4
Online Strategy is more valuable
5
We’re all reinventing how we communicate

10. Built for Saskatchewan REALTORS®Association
Ease of doing
business
01
Future Implications:
People may buy from you without ever meeting with you face
to face. Get used to it. Embrace it, heck celebrate it!
QUICK TI
Try right clicking on a photo and
using "Replace Image" to show
your own photo.

11. Built for Saskatchewan REALTORS®Association
No one is window
shopping
If they are asking to talk or to meet over Zoom they’re ready
to buy.
From the book:
“Instead of trying to get people to work harder, make their job
easier.” QUICK TI
Try right clicking on a photo and
using "Replace Image" to show
your own photo.

12. Version 1.0Built for Saskatchewan REALTORS®Association
Why I hate talking on the phone so much
● It’s impersonal
● You can’t tell if the other person is even listening
● You can barely tell tone of voice
● Sarcasm is difficult
● Passion is rarely found in a phone call
● It’s too easy

13. Built for Saskatchewan REALTORS®Association
Expectations
are lower
02

14. ''While you may think that the key to being a good
salesperson is people skills or being extroverted, research
shows that salespeople can be hired based on optimism
alone. Researchers found that ‘agents who scored in the
top 10 percent [of optimism] sold 88 percent more than the
most pessimistic tenth.’ ''
-Eric Barker, Barking Up The Wrong Tree

15. Version 1.0Built for Saskatchewan REALTORS®Association
''What’s the most important thing
that makes people want to stay
friends with you over the long haul?
A little thing called gratitude.'
-Eric Barker, Barking Up The Wrong Tree

16. Built for Saskatchewan REALTORS®Association
Reputation
matters more
03
Future Implications:
Understand how people are buying from you. Getting people
who buy from you to tell their friends has never been more
valuable.

17. Built for Saskatchewan REALTORS®Association
Real Estate Agents
Trust Agents

18. Built for Saskatchewan REALTORS®Association

19. Built for Saskatchewan REALTORS®Association
Online strategy
matters more
04
Future Implications:
People don’t want to meet you face to face unless they have
to. What can you do online that you used to do in person?

20. Destruction leads to creativity.
The Black Plague, the London fires, Hurricane
Katrina—all eventually spawned progressive change,
from the Renaissance to modern London to major
environmental initiatives to save our planet.
-Jeremy Gutsche, Better and Faster

21. Built for Saskatchewan REALTORS®Association

22. Built for Saskatchewan REALTORS®Association
Everyone is
reinventing
how they
communicate
05

23. Built for Saskatchewan REALTORS®Association

24. A study published in the International Journal of
Information Management found office workers took
an average of sixty-four seconds after checking
email to reorient themselves and get back to work.
-Nir Eyal, Indistractable

25. Version 1.0Built for Saskatchewan REALTORS®Association
“Work hard and
go home.”
-Slack Corporate Headquarters

26. Built for Saskatchewan REALTORS®Association
Now is the time to plan,
dream, strategize on your
next 10 years.

27. Version 1.0Built for Saskatchewan REALTORS®Association
What will you
become an
expert at?

28. Built for Saskatchewan REALTORS®Association
10,000 hours

29. Version 1.0Built for Saskatchewan REALTORS®Association
What will you become an expert at?
If you practice something one hour a day,
that’s 27.4 years to reach ten thousand hour
mark of expertise. But what if you quit a few
less important things and made it four hours
a day? Now it’s 6.8 years.

30. It’s almost over...
There’s no such things “business as usual”.
Take care of your people. Take care of your own
mental health.
The world has changed for the better, how will
you make it better?

31. Built for Saskatchewan REALTORS®Association
Thank you.