Is your business ready for digital transformation? Do you have a digital transformation roadmap? Does it lay a solid
foundation for a successful transition to your future digital business?
In order to succeed, start with a current assessment, identify gaps, then define the actions and resources required to fill
those gaps along your journey.
Visit our Website : https://www.advictoriamsolutions.com/
Digital Business Transformation | Strategy + Executionfeature[23]
Speed of innovation and certainty of your digital technology strategy is your new IP.
Market leading brands know they are competing in the 3rd Industrial Revolution – The Software Economy – and they will live or die by their digital adoption. Companies mature in digital business transformation are outperforming, making more money, and are more profitable than their peers.
These Digital Leaders are proactively transforming their business models and leading their segments through the frenetic pace of social, mobile, analytics, cloud, and the Internet of Everything. Unfortunately, digital is still shrouded in confusion, viewed as a cost center, and punished with inadequate funding.
How do you transform modern businesses at scale by creating technology-based capabilities, products, services, and business outcomes that delivers your authentic brand promise?
Digital Transformation From Strategy To ImplementationScopernia
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
Digital Transformation Strategy & Framework | By ex-McKinseyAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Digital Transformation Strategy & Framework in Powerpoint | Created By ex-McKinsey & Deloitte Strategy Consultants.
Why, When and How Do I Start a Digital Transformation?Acquia
Presented at Acquia Engage APAC by Brittany Fox, Marketing Campaign Strategist, Deloitte.
Every organisation undergoing a marketing transformation has a starting point, with the difference only being the product of internal capability and maturity. At Deloitte, we take our clients from their starting point to being ready for whatever the next innovation is. This is the only real mechanism enterprises can implement for the future.
Our world’s digital landscape is evolving faster than ever before, the only constant is change and most enterprises are struggling to adapt. In this webinar, we deep dive into Digital Transformation – the business strategy that can unlock new, better and bigger growth opportunities for your company.
Digital Business Transformation | Strategy + Executionfeature[23]
Speed of innovation and certainty of your digital technology strategy is your new IP.
Market leading brands know they are competing in the 3rd Industrial Revolution – The Software Economy – and they will live or die by their digital adoption. Companies mature in digital business transformation are outperforming, making more money, and are more profitable than their peers.
These Digital Leaders are proactively transforming their business models and leading their segments through the frenetic pace of social, mobile, analytics, cloud, and the Internet of Everything. Unfortunately, digital is still shrouded in confusion, viewed as a cost center, and punished with inadequate funding.
How do you transform modern businesses at scale by creating technology-based capabilities, products, services, and business outcomes that delivers your authentic brand promise?
Digital Transformation From Strategy To ImplementationScopernia
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
Digital Transformation Strategy & Framework | By ex-McKinseyAurelien Domont, MBA
Go to www.slidebooks.com to Download and Reuse Now a Digital Transformation Strategy & Framework in Powerpoint | Created By ex-McKinsey & Deloitte Strategy Consultants.
Why, When and How Do I Start a Digital Transformation?Acquia
Presented at Acquia Engage APAC by Brittany Fox, Marketing Campaign Strategist, Deloitte.
Every organisation undergoing a marketing transformation has a starting point, with the difference only being the product of internal capability and maturity. At Deloitte, we take our clients from their starting point to being ready for whatever the next innovation is. This is the only real mechanism enterprises can implement for the future.
Our world’s digital landscape is evolving faster than ever before, the only constant is change and most enterprises are struggling to adapt. In this webinar, we deep dive into Digital Transformation – the business strategy that can unlock new, better and bigger growth opportunities for your company.
Workshop digital transformation strategy digital road-map trainingMiodrag Kostic, CMC
Presentation "Digital transformation strategy workshop" Interactive training course on how to create digital strategy and digital road map for digital transformation?
Miodrag Kostic, CMC, CDC
Certified digital transformation expert - consultant
http://www.businessknowledge.biz/
http://www.miodragkostic.com/
Digital Transformation: What it is and how to get thereEconsultancy
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
Digital Transformation Strategy Powerpoint Presentation SlidesSlideTeam
Showcase key strategies of technology change with our pre-made content ready Digital Transformation Strategy PowerPoint Presentation Slides. The easy to use digital change plan PowerPoint complete deck includes set of professionally designed slides such as why it is needed, core elements, barriers of digital change strategy, ways to achieve digital transformation, transformation roadmap, task distribution, transformation budget, value-added from the transformation, etc. Digital change PPT design covers various topics and highlights important concepts like digitization, IT integration, digital transformation, technology change plan, the digital revolution, information revolution and many more. Enhance your knowledge with this well-researched deck and deliver your ideas in an effective way. Demonstrate best practices for successful digital transformation. Use these impressive IT integration plan PPT slide layout to make an instant impact of viewers. Download this digital business transformation PowerPoint templates to develop core capabilities across various business areas. Highlight external factors with our Digital Transformation Strategy Powerpoint Presentation Slides. Attempt to analyze the impact they can have. https://bit.ly/3z3okG5
You can receive our Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com | Digital Transformation Strategy Template and Training | By ex-Deloitte and McKinsey Consultants
The essential elements of a digital transformation strategyMarcel Santilli
Learn more: https://insights.hpe.com
Enterprises can survive digital disruption as well as grow revenue, improve profitability and increase market valuation — if they start rethinking what they do.
Digital transformation. It’s the use of technology to create a better customer experience, improve products and services, and increase the effectiveness of business operations. But it really means what your enterprise must do to adapt and thrive.
Today’s smaller, emerging companies are born digital. They can — and do — change quickly to answer consumer demand or a competitive offering. Larger, mature enterprises must start with a shift in strategy, because all industries will be changed or already have been changed by digital transformation. Many, like news media and publishers, music, video and retail have been or significantly disrupted. Up next: financial services, healthcare manufacturing, insurance, legal, education, utilities and energy. The good news? No industry has been or will be completely upended.
The first step is to recognize that disruption does not have to be a mass-extinction event. Enterprises can survive as well as grow revenue, improve profitability and increase market valuation. Here’s how to start rethinking what you do.
What is Digital transformation?
Far too often digital transformation is confused with Digitalization or with Digitization with a key focus on technologies or platform. But Digital transformation is not about technologies: it's about transforming the whole prganisation through a system thinking approach and it's about rethinking operational models, business models, processes, and policies, taking people, both employees and customers at the core of the process.
Because the goal of any digital transformation is to increase value creation for the business through digitally enhanced processes that increase internal efficiency and overall customer and employee satisfaction.
Digital transformation is en emergent need in today's post-industrial society: we moved fast from an industrial to a post-industrial era, however operational models and management practices haven't evolved fast enough.
For this reason, many organisations prefer to think of Digital transformation as the adoption of digital technologies on the top of mainly inefficient and obsolete operational models, rather than facing a true in depth transformation that begins with understanding the current culture, the customers, and the overall business.
These slides, were presented to students from IIM (india) at ESPC London on July 27th 2017 with the goal to provide tomorrow's digital leaders a broad vision of what is digital transformation by looking at what and the reasons why change is happening in the business world, define Digital transformation and its dimensions through the lenses of an Experience economy and a post-industrial era. The presentation also presents the Competing Value Framework as a key tool to start understanding organsation's culture and define a digital transformation roadmap and strategy.
Author mentioned (and inspirers):
- Daniel Bell (the post-industrial society)
- Joe Pine (Experience Economy
- The ClueTrain Manifesto
- Quinn and Cameron's Competing design framework
- Brian Solis
- Nichola Negroponte
Digital Transformation - another buzzword around the globe, is it? Well, it is a trend of course, but, all of trends has some reason behind them. So, what Digital Transformation stands for? What is transformed? How the transformation is done? Why do we need to transform something? This presentation focuses on answering these questions and understanding what stands behind the trend called Digital Transformation from user experience point of view.
Developing a Roadmap for Digital TransformationJohn Sinke
Digitally mature companies out-perform their peers in innovation, agility and responsiveness to customers. “Digirati” also enjoy advantages in efficiency and effectiveness in product delivery, marketing, e-commerce, sales and customer service. More importantly, companies that achieve Digital Excellence are 26% more profitable (source: Capgemini Consulting and MIT Centre for Digital Business).
However, building a Roadmap for Digital Transformation requires not only successful collaboration between the CMO and the CIO, it also demands a strong customer-focused orientation and digital culture. During this presentation, John Sinke will share insights from leading marketers and his personal experience of turning Resorts World Sentosa into a “digital business”.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 20 different digital transformation frameworks and models.
INCLUDED FRAMEWORKS/MODELS:
1. Ten Guiding Principles of Digital Transformation
2. The BCG Strategy Palette
3. Digital Value Chain Model
4. Four Levels of Digital Maturity
5. Customer Experience Matrix
6. Design Thinking Framework
7. Business Model Canvas
8. Customer Journey Map
9. OECD Digital Government Transformation Framework
10. Accenture's Nonstop Customer Experience Model
11. MIT's Digital Transformation Framework
12. McKinsey's Digital Transformation Framework
13. Capgemini's Digital Transformation Framework
14. DXC Technology's Digital Transformation Framework
15. Gartner's Digital Transformation Framework
16. Cognizant's Digital Transformation Framework
17. PwC's Digital Transformation Framework
18. Ionolgy's Digital Transformation Framework
19. Accenture's Digital Business Strategy Framework
20. Deloitte's Digital Industrial Transformation Framework
Digital technology is everywhere. As a consequence, companies need fully embrace the digital transformation. To succeed, it is no longer sufficient to optimize front offices and increase customer experience by using digital. Instead, companies need a solid enterprise-wide transformation to reap the full potential of digital. We team up with clients to explore and define a digital strategy and road map to this end, thereby also creating a kick starter for change.
This presentation is tailored for organizational leaders who are interested in using digital to gain competitive advantage. It provides a systematic approach for steering the course of your digital transformation journey--from assessing your starting point to framing your digital challenge, focusing investment, mobilizing the organization and finally sustaining the digital transition.
What this guide will focus is not technology implementation, but a company-wide approach to digital transformation. It includes a step-by-step practical guidance for leaders to digitally transform their organizations by showing where to invest in digital capabilities and how to lead the transformation.
The digital transformation framework presented consists of four key phases and twelve detailed steps as well as practical tips to fundamentally improve business performance.
LEARNING OBJECTIVES
1. Acquire knowledge and the key concepts of digital transformation
2. Describe the digital transformation framework, phases and step-by-step process
3. Conduct a self-assessment of your digital mastery
CONTENTS
1. Introduction and Key Concepts of Digital Transformation
2. Digital Transformation Framework, Phases and Step-by-step Process
3. Digital Mastery Self-Assessment
To download this complete presentation, visit:
https://www.oeconsulting.com.sg/ppt-digital-transformation-implementation-guide
Many corporations recognize their future depends on digital transformation. Earley Information Science outlines the 4 step process for building a roadmap to transformation.
A talk on how to use customer insights to guide your digital transformation programmes, presented by @chudders at eCommerceSW at the Paintworks in Bristol on 19th October, 2017.
Everything You Need To Know About: Digital Transformation StrategyCerebrum Infotech
A digital transformation strategy is a way of reorganising the company to incorporate digital technologies throughout pertinent areas in order to accomplish a number of objectives, such as enhanced efficiencies and collaboration, quicker delivery, and more customer satisfaction.Visit our website to find out more information.
The Essential Elements and Tips for Implementing a Successful Digital Transfo...PetaBytz Technologies
Digital Transformation Services will assist you and your organization by focusing on the critical elements that all effective digital transformations share.
Workshop digital transformation strategy digital road-map trainingMiodrag Kostic, CMC
Presentation "Digital transformation strategy workshop" Interactive training course on how to create digital strategy and digital road map for digital transformation?
Miodrag Kostic, CMC, CDC
Certified digital transformation expert - consultant
http://www.businessknowledge.biz/
http://www.miodragkostic.com/
Digital Transformation: What it is and how to get thereEconsultancy
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
Digital Transformation Strategy Powerpoint Presentation SlidesSlideTeam
Showcase key strategies of technology change with our pre-made content ready Digital Transformation Strategy PowerPoint Presentation Slides. The easy to use digital change plan PowerPoint complete deck includes set of professionally designed slides such as why it is needed, core elements, barriers of digital change strategy, ways to achieve digital transformation, transformation roadmap, task distribution, transformation budget, value-added from the transformation, etc. Digital change PPT design covers various topics and highlights important concepts like digitization, IT integration, digital transformation, technology change plan, the digital revolution, information revolution and many more. Enhance your knowledge with this well-researched deck and deliver your ideas in an effective way. Demonstrate best practices for successful digital transformation. Use these impressive IT integration plan PPT slide layout to make an instant impact of viewers. Download this digital business transformation PowerPoint templates to develop core capabilities across various business areas. Highlight external factors with our Digital Transformation Strategy Powerpoint Presentation Slides. Attempt to analyze the impact they can have. https://bit.ly/3z3okG5
You can receive our Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com | Digital Transformation Strategy Template and Training | By ex-Deloitte and McKinsey Consultants
The essential elements of a digital transformation strategyMarcel Santilli
Learn more: https://insights.hpe.com
Enterprises can survive digital disruption as well as grow revenue, improve profitability and increase market valuation — if they start rethinking what they do.
Digital transformation. It’s the use of technology to create a better customer experience, improve products and services, and increase the effectiveness of business operations. But it really means what your enterprise must do to adapt and thrive.
Today’s smaller, emerging companies are born digital. They can — and do — change quickly to answer consumer demand or a competitive offering. Larger, mature enterprises must start with a shift in strategy, because all industries will be changed or already have been changed by digital transformation. Many, like news media and publishers, music, video and retail have been or significantly disrupted. Up next: financial services, healthcare manufacturing, insurance, legal, education, utilities and energy. The good news? No industry has been or will be completely upended.
The first step is to recognize that disruption does not have to be a mass-extinction event. Enterprises can survive as well as grow revenue, improve profitability and increase market valuation. Here’s how to start rethinking what you do.
What is Digital transformation?
Far too often digital transformation is confused with Digitalization or with Digitization with a key focus on technologies or platform. But Digital transformation is not about technologies: it's about transforming the whole prganisation through a system thinking approach and it's about rethinking operational models, business models, processes, and policies, taking people, both employees and customers at the core of the process.
Because the goal of any digital transformation is to increase value creation for the business through digitally enhanced processes that increase internal efficiency and overall customer and employee satisfaction.
Digital transformation is en emergent need in today's post-industrial society: we moved fast from an industrial to a post-industrial era, however operational models and management practices haven't evolved fast enough.
For this reason, many organisations prefer to think of Digital transformation as the adoption of digital technologies on the top of mainly inefficient and obsolete operational models, rather than facing a true in depth transformation that begins with understanding the current culture, the customers, and the overall business.
These slides, were presented to students from IIM (india) at ESPC London on July 27th 2017 with the goal to provide tomorrow's digital leaders a broad vision of what is digital transformation by looking at what and the reasons why change is happening in the business world, define Digital transformation and its dimensions through the lenses of an Experience economy and a post-industrial era. The presentation also presents the Competing Value Framework as a key tool to start understanding organsation's culture and define a digital transformation roadmap and strategy.
Author mentioned (and inspirers):
- Daniel Bell (the post-industrial society)
- Joe Pine (Experience Economy
- The ClueTrain Manifesto
- Quinn and Cameron's Competing design framework
- Brian Solis
- Nichola Negroponte
Digital Transformation - another buzzword around the globe, is it? Well, it is a trend of course, but, all of trends has some reason behind them. So, what Digital Transformation stands for? What is transformed? How the transformation is done? Why do we need to transform something? This presentation focuses on answering these questions and understanding what stands behind the trend called Digital Transformation from user experience point of view.
Developing a Roadmap for Digital TransformationJohn Sinke
Digitally mature companies out-perform their peers in innovation, agility and responsiveness to customers. “Digirati” also enjoy advantages in efficiency and effectiveness in product delivery, marketing, e-commerce, sales and customer service. More importantly, companies that achieve Digital Excellence are 26% more profitable (source: Capgemini Consulting and MIT Centre for Digital Business).
However, building a Roadmap for Digital Transformation requires not only successful collaboration between the CMO and the CIO, it also demands a strong customer-focused orientation and digital culture. During this presentation, John Sinke will share insights from leading marketers and his personal experience of turning Resorts World Sentosa into a “digital business”.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 20 different digital transformation frameworks and models.
INCLUDED FRAMEWORKS/MODELS:
1. Ten Guiding Principles of Digital Transformation
2. The BCG Strategy Palette
3. Digital Value Chain Model
4. Four Levels of Digital Maturity
5. Customer Experience Matrix
6. Design Thinking Framework
7. Business Model Canvas
8. Customer Journey Map
9. OECD Digital Government Transformation Framework
10. Accenture's Nonstop Customer Experience Model
11. MIT's Digital Transformation Framework
12. McKinsey's Digital Transformation Framework
13. Capgemini's Digital Transformation Framework
14. DXC Technology's Digital Transformation Framework
15. Gartner's Digital Transformation Framework
16. Cognizant's Digital Transformation Framework
17. PwC's Digital Transformation Framework
18. Ionolgy's Digital Transformation Framework
19. Accenture's Digital Business Strategy Framework
20. Deloitte's Digital Industrial Transformation Framework
Digital technology is everywhere. As a consequence, companies need fully embrace the digital transformation. To succeed, it is no longer sufficient to optimize front offices and increase customer experience by using digital. Instead, companies need a solid enterprise-wide transformation to reap the full potential of digital. We team up with clients to explore and define a digital strategy and road map to this end, thereby also creating a kick starter for change.
This presentation is tailored for organizational leaders who are interested in using digital to gain competitive advantage. It provides a systematic approach for steering the course of your digital transformation journey--from assessing your starting point to framing your digital challenge, focusing investment, mobilizing the organization and finally sustaining the digital transition.
What this guide will focus is not technology implementation, but a company-wide approach to digital transformation. It includes a step-by-step practical guidance for leaders to digitally transform their organizations by showing where to invest in digital capabilities and how to lead the transformation.
The digital transformation framework presented consists of four key phases and twelve detailed steps as well as practical tips to fundamentally improve business performance.
LEARNING OBJECTIVES
1. Acquire knowledge and the key concepts of digital transformation
2. Describe the digital transformation framework, phases and step-by-step process
3. Conduct a self-assessment of your digital mastery
CONTENTS
1. Introduction and Key Concepts of Digital Transformation
2. Digital Transformation Framework, Phases and Step-by-step Process
3. Digital Mastery Self-Assessment
To download this complete presentation, visit:
https://www.oeconsulting.com.sg/ppt-digital-transformation-implementation-guide
Many corporations recognize their future depends on digital transformation. Earley Information Science outlines the 4 step process for building a roadmap to transformation.
A talk on how to use customer insights to guide your digital transformation programmes, presented by @chudders at eCommerceSW at the Paintworks in Bristol on 19th October, 2017.
Everything You Need To Know About: Digital Transformation StrategyCerebrum Infotech
A digital transformation strategy is a way of reorganising the company to incorporate digital technologies throughout pertinent areas in order to accomplish a number of objectives, such as enhanced efficiencies and collaboration, quicker delivery, and more customer satisfaction.Visit our website to find out more information.
The Essential Elements and Tips for Implementing a Successful Digital Transfo...PetaBytz Technologies
Digital Transformation Services will assist you and your organization by focusing on the critical elements that all effective digital transformations share.
7 considerations to your digital transformation journeyTarang Rai
This new era of digital transformation brought about by the emergence of new technologies like mobile, cloud, analytics, Internet of Things etc., is highly reminiscent of the e-business era. There are many business opportunities to pursue, enabling technologies to be utilized, and customers to be influenced.
The Future of Business: Trends in Digital TransformationQurinom Solutions
Digital transformation is the process of integrating digital technology into all aspects of a business, fundamentally changing how it operates and delivers value to customers. This transformation involves utilizing digital tools and technologies to streamline operations, improve efficiency, and enhance the overall customer experience. By embracing digital transformation, businesses can stay competitive in today's fast-paced, technology-driven world.
why businesses must consider a shift to a digital-first strategy and how it can benefit them in the long run. The presentation has covered how companies can begin their journey towards digital transformation and what they need to know in order to make the transition successful.
Digital Transformation Framework - MIT ID InnovationPankaj Deshpande
If you are looking forward to learning more about the digital transformation framework, you can refer to the innovation courses provided by MIT ID Innovation.
For more details, visit : https://mitidinnovation.com/recreation/why-do-you-need-a-digital-transformation-framework/
Steps to success in Digital Transformation | Digital transformation key compo...hakuna matata solutions
As a business leader, how often do you feel that you’re no longer playing by the same rules that you were playing 2 years ago? What changed really? Find these steps mentioned here to get success your business in digital transformation.
The world is moving aggressively towards being digital. This makes is important for you to adopt effective Digital Transformation.
Learn more:- https://bit.ly/3dwViEI.
Understanding Digital Transformation
The powerful tool that can optimize business processes and deliver tangible results, making use of emerging technologies,
all the while focusing on delivering a better experience for the customers.
DIGITAL EVOLUTION: A SUSTAINABLE APPROACH TO DIGITAL BUSINESS GROWTHEndava
From Digital Transformation to sustainable digital business growth through Digital Evolution, in a whitepaper by Endava’s Chief Digital Officer, Justin Marcucci.
5 keys to digital transformation for small businessesSameerShaik43
Digital Transformation is crucial for all types & sizes of businesses across the globe. Only then can you overcome increasing competition. But with a limited budget in hand, this can be an intimidating task to undertake. But using the latest technologies can help your business to derive myriads of benefits.
Cozmotec is one of the leading software development company in Ireland. We provide Software Development Services, web & app development solutions across the globe.
Cozmotec is one of the leading software development companies in Ireland. We provide Software Development Services, and web & app development solutions across the globe.
Digital transformation is a concept that includes technological processes that are intended to drive fundamental change across businesses. It connects us to how it can contribute to the growth of a business in the midst of many technological changes that are happening around the globe.
Many organisations are struggling to implement and drive their digital transformations. Only about 30% of digital transformations efforts actually succeed. Mostly because going digital is a complex process with many internal and external pressures. Organisations need to understand what transformations entails, avoid the pitfalls and and carefully consider each facet of digital transformation. Only then can they turn ambition into achievement. In this playbook, we have identified the nine traits of companies that win at digital transformation. We will see what defined their success and how they achieved it. And we will discuss how we can help companies reach their digital transformations goals.
The Rise of Digital Darwinism and the Real-world Business Drivers for Digital...Brian Solis
Digital transformation (DX) is shaping the future of business. While it can mean different things to different leaders, DX is about migrating from on-premises and labor-based models to the cloud, then complementing migration with cloud capabilities and agility. But to stop there would miss the full potential of using the cloud to enable DX.
The potential of DX is the sum of its parts: “digital” and “transformation.” Explored in isolation, we’re limited to either the constant pursuit and implementation of new technologies that enhance capabilities or a focus on change to modernize and become more efficient and innovative. Combined, they represent the future of business, how it operates, how it serves customers and employees, and how it adapts to industry evolution.
DX is continuous, never ends, and never a “won and done” series of checked boxes. DX is how organizations continually respond to disruptive events, trends, and technologies – beyond IT. The most effective partners in a DX journey explore existing states and capabilities within, benchmark those results against industry best practices and customer needs, and apply those insights to a strategic digital transformation plan of their own.
Future-proofing public sector and commercial businesses starts with future-proofing partner businesses. The PTP is an accelerator to drive DX and business modernization from B2B all the way to B2C. The PTP provides partners with the guidance to accelerate the development of their AWS skills and expertise to better serve their government, education, or nonprofit and also commercial customers’ journeys to the cloud.
Introducing the AWS Partner Transformation Program eBook
For PTP partners to get started, AWS created a DX playbook “The AWS Partner Transformation Program: Setting the Stage to Transformation Your Business.”
The eBook explores digital trends, DX methodologies, and the needs and areas of opportunity for partner organizations. The eBook can help PTP partners chart a “transformation plan” to set the stage for their customers’ digital transformation.
The time is now to future-proof your business to future-proof your customer's business.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
1. The Roadmap to Your
Digital Transformation
What You Need to Know and So Much More
Salesforce. Simplified.
2. Contents
Foreword.......................................................................................................................................... 3
What is Digital Transformation?............................................................................................................. 4
Why is Digital Transformation Important and Why It Matters? ..................................................................... 5
How Do Digital Innovations Relate to Digital Transformation? ...................................................................... 5
Five-Steps to a Successful Digital Transformation ..................................................................................... 6
Today’s Top Digital Strategies ............................................................................................................... 8
Digital Transformation for Manufacturers ...............................................................................................10
Digital Transformation Solutions for Manufacturers ..................................................................................12
Ad Victoriam Manufacturing Customer Story...........................................................................................13
Digital Transformation for Healthcare ....................................................................................................14
The Digital Transformation Solution for the Healthcare Industry..................................................................16
Ad Victoriam Healthcare Customer Story ...............................................................................................17
Digital Transformation for Retail...........................................................................................................18
Digital Transformation Solutions for the Retail Industry .............................................................................20
Ad Victoriam Retail Customer Story ......................................................................................................21
The Benefits of Digital Transformation ...................................................................................................22
Final Thoughts..................................................................................................................................24
About Ad Victoriam Solutions ..............................................................................................................24
Resources ........................................................................................................................................25
3. Foreword
Is your business ready for digital transformation? Do you have a digital transformation roadmap? Does it lay a solid
foundation for a successful transition to your future digital business?
In order to succeed, start with a current assessment, identify gaps, then define the actions and resources required to fill
those gaps along your journey.
In this ebook, among other important and relevant information, we are going to cover five main areas that will help you
achieve your digital transformation:
- What is Digital Transformation?
- Today’s Top Digital Innovations
- Digital Transformation in the Manufacturing, Healthcare, and Retail Industries
- Five-Steps to a Successful Digital Transformation
- The Benefits of Digital Transformation
“Every digital transformation is going to begin
and end with the customer, and I can see that
in the minds of every CEO I talk to.”
MARC BENIOFF,
CHAIRMAN AND CEO,
SALESFORCE
4. What is Digital Transformation?
Digital transformation refers to the integration of digital technologies into every facet of today’s businesses,
fundamentally changing the way businesses function on a day-to-day basis and how they deliver excellent customer
experiences. It also creates cultural changes within companies to always challenge the status quo, experiment to find
the right fit, and never be afraid of failure.
In the world of cloud computing, digital transformation’s goal is to reduce the reliance on user hardware while
increasing reliance on subscription-based cloud services.
Building your 21st-century business using sticky notes and spreadsheets just won’t work anymore. It’s imperative to
think, plan, and build on your business’s future digitally, so you can become more agile, flexible, and be well-positioned
for growth.
As more companies begin down their road toward digital transformation, they are, first, taking a step back to ask
whether they are really doing the right things. We hope to help guide you through your journey.
5. Why is Digital Transformation
Important and Why It Matters?
Digital transformation is widespread—it’s not new, and it’s not going away.
As a matter of fact, in MuleSoft’s 2020 Connectivity Benchmark Report, three-quarters of organizations predict that
their revenue will go down if the digital transformation does not happen for them this year.
Engaging in the digital transformation journey is now the norm, and companies are seeing success. However, digital
transformation for businesses is a challenge. It impacts not only industry structures and strategic positioning, but it
affects all levels of an organization (every task, activity, process), and even its extended supply chain. Business leaders
must constantly challenge their organizations to ensure this change can unlock productivity gains, significantly create a
competitive advantage, and at the same time deliver an exceptional customer experience.
How Do Digital Innovations Relate to
Digital Transformation?
Digital transformation is an ongoing process that transforms and improves business performance by changing the way
a company thinks and operates. However, digital transformation isn’t only about the technology you adopt, but also
involves people, process, and portfolio.
Digital innovation is the spark of creativity that leads to the development of new technologies or innovative applications
of existing digital technologies. Digital innovation is often the precursor to digital transformation.
And we are surrounded by digital innovation. Some of the latest innovative technologies include wearable devices,
chatbots, the Internet of Things (IoT), artificial intelligence (AI), big data, and that’s just the tip of the iceberg. The
business application of these new-gen technologies includes, for example, an augmented reality-driven application that
workers use to check the temperature of a piece of equipment to prevent machines from overheating or a healthcare
company implementing AI to help better diagnose patients’ ailments. Together, these and many more innovations like
them are changing the way we do business, from every conceivable angle.
6. Five-Steps to a Successful Digital Transformation
A successful digital transmission adoption depends on having a sound strategy. Businesses that have successfully
embraced digital transformation don’t just adopt individual technologies to solve their individual problems. More often
than not, they have a defined strategy with clear objectives to guide the transformation of their overall business.
What follows are five steps that, when mapped out and implemented properly, will help your team to develop a
successful digital transformation strategy for your business that will reap benefits almost immediately.
What is Your Digital Transformation Objective?
When adopting new technologies, there are missteps that businesses often make. First, they look to embrace
technologies currently in use in other departments within their company, or even look to an application currently in
use by a competitor. Second, they look to improve their capabilities without giving any thought to specific goals or
problem areas that they want to be solved. So, in effect, they may still be spinning their wheels because it’s not solving
their current isolated and siloed company-wide technology issues, making it even more difficult to integrate and scale
in the future.
The better way is to start by defining what you want your business to accomplish through digital transformation.
Define what a successful digital transformation means for your overall business and for your customers. And make sure
that includes what would make for better customer engagements and experiences. By establishing these objectives,
your business can adopt the right technologies, keeping a clear focus on improving the overall business, instead of just
individual processes. Not only does this help in developing a comprehensive strategy that involves and transforms the
entire business, but it also avoids the siloed adoption of technologies, including disconnected legacy systems and
unorganized databases.
Design Your Customer and Employee Experience
Now it’s time to focus on designing the experience you envision for your customers and employees. Remember, a
proper digital transformation prioritizes and values user experiences as much as it adds and introduces new functions
and capabilities. So, instead of only focusing on the requirements of new solutions and the constraints of your current
technologies, your business also needs to focus on the experiences you want to provide your end-users.
For this step, your overall transformation objectives should be mapped out as specific and detailed goals. These goals
should include how a staff member’s work can be streamlined via new software, applications, or functionalities. For
customers, goals should be focused on things such as making a better shopping experience through your website or
mobile app. And don’t forget to include ways your staff members can better collaborate, engage, and interact not only
with each other but with your customers through your new digital platforms and technologies.
Evaluate Your Current Technologies
This step will be a hard look at where you currently are and gives you an idea of where your business started in its
journey and the gaps that need to be filled.
Take stock of your company’s existing software, applications, and technologies. You have to determine, based on the
objectives you established and the design you’ve created, which specific technologies need to stay active, upgraded,
automated, or discontinued.
The goal in this step is to match the technologies with the outcomes they deliver and the problems they solve. This can
help prioritize the technologies that will be updated in your digital transformation and align them with the objectives
and the desired experience. It can also help determine the integration solutions your business needs to bring together
siloed and disparate systems.
Step One
Step Two
Step Three
7. Your Solutions and Partners
This step is centered on assessing and selecting possible solutions to meet your established objectives, your desired
staff and customer experiences, and filling in the gaps of your existing technologies.
If you don’t have the internal capabilities to make your digital transformation upgrades and need to outsource your
solution, this step’s main requirement is that you complete a careful and thorough review of possible solutions and
offerings from different vendors. In addition to the capabilities and functionalities of the solutions a vendor can offer,
they should also have a proven track record and should be flexible to work with. The vendor also needs to be able to
provide the necessary post-sales support without delay. It’s not out of the question that problems could arise after the
development and implementation of your chosen solution.
The Implementation Timeline
The final step in your digital transformation plan assembles the overall business objectives, desired experiences,
existing technologies, and possible solutions together and consolidates them into an actionable plan. A digital trans-
formation initiative takes time and resources, both human and financial, thus the reason it is often done in stages. It is
critical to carefully plan when each action — such as a technology assessment or a vendor meeting — should be taken
to ensure that human and capital resources are available.
Your implementation timeline will also give all stakeholders, from C-suite executives to staff members and customers, a
much-needed heads-up to generate support for the digital transformation initiative while minimizing disruptions to your
business operations. A digital transformation project, like any other business project, requires continuous support from
every corner of the organization to ensure its success.
Finally, an implementation timeline provides your business with a benchmark it can use to compare actual results with
planned results. It also aids the project leaders in managing and governing the project.
Step Four
Step Five
8. Today’s Top Digital Strategies
Connecting the Consumer Experience
Businesses need a solution that delivers connected, personalized experiences for their consumers-from customers to
partners to employees to developers.
AI and Machine Learning
Investing in AI capabilities continues to increase. Businesses want to expedite and personalize customer service, reduce
human bias, and increase productivity. They are learning that the value of AI and machine learning tools are dependent
upon the data they are fed. They are continuing to develop a deeper understanding of AI and its impact on customer
acquisition and retention.
69% 71% 93%
Consumers who say a
disconnected customer experience
would make them consider
changing service providers
IT decision makers who report
customer experience is a top
goal of their digital
transformation initiatives
Business leaders who say delivering
a relevannt and reliable customer
experience will be critical to their
company’s overall business
performance 2 years from now.
Source: MuleSoft Source: MuleSoft Source: Harvard Business Review
Consumer Experience is at the core of digital transformation initiatives...
37% +95%
say artificial intelligence
is a high priority
projected
two-year growth
Source: Salesforce
Prioritization Adoption of AI
37% | High
40% | Moderate
23% | Lo
42% | Currently use
40% | Plan to use within 2 years
Businesses are investing
more each year in
artificial intelligence
9. Conversational Intelligence
That deeper understanding of AI includes “conversational Intelligence“ - what it is and where it is going. Whether
people are ordering food, booking a cab or even carrying out a banking transaction, consumers are increasingly
depending on personal digital assistants or bots to guide them every step of the way. The growing usage of smart
devices like smart home speakers, wearables and other IoT-enabled home and personal electronic devices have
created immense possibilities for a business to connect more effectively with their customers.
Integrating Systems
Integration is when various applications or software programs are configured to share data in the cloud so they can
“talk to each other.”
System integrations are intricate, necessary, and full of opportunity. A big part of digital transformation is having the
right integration technology in place to ensure you can quickly and easily connect and manage your full complement of
cloud and on-premise applications and data.
When you integrate systems, your business can streamline the transition, stay adaptive, and future-proof its
functionalities. Connected systems also help address internal change requirements, give you a comprehensive view of
your data, and most importantly, the ability to manage problems proactively. Without integrating your systems, key
components of your digital transformation and business strategy will be stalled.
11. Digital transformation for the manufacturing industry is often referred to as Industry 4.0, which according to Forbes,
“will take what was started in [Industry 3.0] with the adoption of computers and automation and enhance it with smart
and autonomous systems fueled by data and machine learning.”
So, how are manufacturers responding to digital transformation in this Industry 4.0 era?
With data storage as affordable and flexible than ever, and advanced analytics and artificial intelligence, manufacturers
have been given new abilities to draw insights from large amounts of data. In addition, advances in virtual and
augmented reality, next-level interfaces, and advanced robotics are smart digital manufacturing technologies allowing
manufacturers to connect physical assets that unleash an endless and seamless flow of data across every phase of their
product life cycles, from design, sourcing, testing, and production to distribution, point of sale, and customer usage.
Some of the specific digital transformation trends for manufacturers to focus on now and in the future are centered
around these six areas:
AI and Machine Learning
Today, “smart” factories with integrated IT systems are providing relevant data to both sides of the
supply chain more easily, increasing production capacities by as much as 20 percent.
Robotic Automation
In today’s manufacturing world, robot automation offers useful capabilities that mimic many human
actions such as memory and skills.
Robotic automation also offers manufacturers growing opportunities to save on costs, enhance
production, and remain competitive. The return on investment can equal growth that not only increas-
es profits but creates jobs for a community and savings for customers.
Speed and Efficiency Improvements
Automated technologies, such as robotic automation, are an internal part of improving speed and
efficiencies for manufacturers. Specifically, manufacturers have the ability to optimize production
workflows, inventory, and work in progress.
Data and Analytics
Information about supply, delivery, and customer support used to be difficult to find or cumbersome
for manufacturers to work with. In the digital IoT era, that data is streamlined and collaboration-
friendly, increasing accessibility for all stakeholders. Now production teams and consumers alike have
grown accustomed to the immediacy and intuitiveness of IoT. They automatically expect the same
from their own processes and products, requiring faster innovation from manufacturers.
Virtual and Augmented Reality
Virtual Reality (VR) and Augmented Reality (AR) are technologies more and more manufacturers are
initiating to make modifications and additions to their products during the product design stage. They
can also use VR and AR to decrease inspection time and assist in detecting errors.
Wearable Devices
The rise of industrial IoT has spiked up the demand for wearable technology in the manufacturing
industry. Manufacturers are increasingly looking at finding wearable devices with different sensors that
can be used by the workers to increase efficiencies. Wearables, such as augmented reality helmets or
glasses, and more are now an active part of the real-time, data-rich environment in today’s evolving
manufacturing plants.
AI
12. Digital Transformation Solutions for
Manufacturers
Here are the areas that a Salesforce CRM solution can help manufacturers
transform their businesses:
> Relationship management data, predictive sales, and standardized
sales process with Manufacturing Cloud™.
> Customer engagement, claim management, and entitlement over-
sight with Service Cloud™.
> Self-service customer portal with knowledge articles, order infor-
mation, and claim status with Community Cloud™.
> Field-based workforce optimization, dispatcher console, and work
order management with Field Service Lightning™.
> For today’s companies looking to get ahead of the competition,
Sales Cloud provides ample opportunities for bringing efficiency,
effectiveness, and organization back into your sales pipeline.
> B2B Commerce™ captures new customers, increases your buying
power and makes it easier for customers to do business with you.
> Product configuration, price book management, and automated
quote generation with CPQ™.
13. Ad Victoriam Manufacturing
Customer Story
Partner Returns for a Salesforce/MuleSoft Solution
The YANMAR America/Ad Victoriam partnership dates back to May 2017 when YANMAR,
a recognized leader in the design and manufacturing of diesel engines and diesel-powered
equipment, was referred to AdVic for their first project directly by Salesforce.
Previous Projects Recap
> Designing custom Lightning components to simplify tasks and increase productivity.
> Creating a seamless integration of existing legacy systems with Salesforce Sales and
Service Clouds to synchronize data and processes to provide a comprehensive view of
business performance.
> A Salesforce Mobile implementation to accelerate sales fulfillment and improve
customer satisfaction anywhere anytime.
> Creating a custom-designed case resolution process and a methodology for
converting cases into sales opportunities.
> Refactored Salesforce CPQ for efficiencies and ease of use.
Recent Integration Project
The AdVic team’s focus was a MuleSoft® API integration that helped pass Salesforce
information to YANMAR’s internal systems. It was centered around creating a Salesforce
Community, whereby their distributors and dealers would have the ability to log into the
Community and place online orders, process rebates, streamline and expedite their cases which
transformed their customer satisfaction and relationships while increasing team productivity.
“This project has been 18 months in the making. It
would not have been possible without the help of my
colleagues at YANMAR America and our consultant,
Ad Victoriam Solutions.”
- Delaney Langston,
YANMAR Business Process Improvement Manager
and project lead
15. Here’s a sobering statistic: Nationally, health spending is projected to reach $6.0 trillion by 2027, and the healthcare
industry is beginning to transform itself with technologies that offer patients better treatment with visual reality tools,
wearable medical devices, telehealth, and the emerging 5G technology. In addition, healthcare professionals are
learning how to streamline their workflows using the power of AI. Here’s a look at how some of those technologies are
helping patients.
Virtual Reality
VR technology is being used in today’s healthcare industry not only to treat pain, but everything
from anxiety to post-traumatic stress disorder, and stroke. It’s a powerful communication
channel that allows healthcare professionals to get a better sense of their patients’ needs and
virtually engage them with their products and services. Globally, spending on augmented and
virtual reality in the healthcare industry is expected to reach $5.1 billion by 2025.
Wearable Devices
Probably the biggest digital transformation trend in healthcare is companies collecting health
data from wearable technology. Patients nowadays are focusing on prevention and maintenance
and want 24/7 information about their health.
As a result, the healthcare industry is responding by investing in wearable devices that have the
ability to generate up-to-the-minute monitoring of a patients’ health by using devices such as
heart rate sensors, exercise trackers, sweat monitors (used by patients with diabetes to monitor
their blood glucose levels), and oximeters, which can help COPD and asthma patients to monitor
the amount of oxygen in their bloodstream.
And there are specific benefits for the healthcare industry to invest in products such as these,
such as personalizing the healthcare experience and can create opportunities for patients to
monitor their exercise and diet and nutrition goals.
And for the insurance sector of the healthcare industry, payers can also derive information from
wearable devices to help them more accurately rate a patient’s risk for illness. It can also
provide an opportunity for incentives whereby patients who take preventative steps to improve
their health can qualify for lower insurance premiums.
Artificial Intelligence
Predicted to save the healthcare industry $150 billion dollars in the U.S. by 2026, CEOs are
looking for ways to invest in AI for their health organizations. And more and more, patients are
becoming familiar with AI-powered tools such as chatbots and virtual health assistants, as they
can fill numerous roles from customer service representatives to diagnostics tools.
And in the pharmaceutical and biotech industries, companies are initiating machine learning
algorithms to shorten their drug development cycles. That has been shown to slash early drug
design timeframes from three years to one and generate a cost savings of 60 percent.
AI
16. The Digital Transformation Solution for the
Healthcare Industry
Salesforce builds on your deep expertise and leadership by providing the next-generation CRM platform for the
healthcare industry, Salesforce Health Cloud, the most dynamic, healthcare-focused and consumer-centric customer
experience. With it, whether you are a Provider, a Payer, in the Pharmaceutical or Medical Devices industries, you gain
a 360-degree view of every patient, member, and healthcare customer.
Health Cloud for Providers
Did you know that more than 95 percent of hospitals and nearly 90 percent of office-based physicians
have adopted an EHR system, according to the Healthcare Information and Management Systems
Society (HIMSS)?
Specifically for Providers, Health Cloud allows you to focus on patient relationships, not records. Here’s
just some of what Health Cloud can do to deliver smart patient care:
> Easily browse tasks and review all patient conversations. You have the ability to see patients with
a clear priority of tasks that need attention. And you do all from the “Today” page.
> Using “Patient Profiles,” caregivers get a panoramic view of their patients, with rich, contextual
EMR data, plus the ability to review a collaborative care timeline for a complete patient history
view.
> Wearable device data is integrated directly into Health Cloud. This makes relevant patient data –
such as glucose levels and sleep data – at the ready.
> View the patients’ professional and personal care networks from a caregiver “team map.” You
can then immediately share information with a primary care physician without ever leaving the
patient profile. A physician on the patient’s care team can then respond quickly using any device.
> Using Salesforce Communities, caregivers can communicate easily with patients. Send secure
messages, pre- and post-visit surveys, and appointment reminders to their mobile devices.
And using SOS with a two-way video chat, patients can ask questions and describe symptoms in
real-time.
Health Cloud for Payers
For Payers, Health Cloud transforms your business operations with an insurance-specific data mod-
el that simplifies the integration of systems of record — including benefits, claims, and authorizations
— into one place. This drives more productivity for service agents and clinical professionals. With all
member information in a single dashboard, payers are able to work faster and smarter. In addition, they
better understand each member’s needs. And that includes whether they are in the call center or in the
place of service, and from any device.
Health Cloud for Medical Device Companies
When it comes to embracing innovation, the medical device industry has always led the way. However,
sales reps today still mostly rely on visiting doctors’ offices in order to sell medical devices. These sales
reps need more advanced tools to gain insight, track activities, close deals, and connect all points of the
customer lifecycle.
That’s where an integrated CRM - such as Salesforce’s Health Cloud - comes in. More than just for
forecasting and managing customer contacts, the Health Cloud platform securely connects all sources
of data from existing systems to deliver a unified provider, patient, and partner experience on preferred
channels. With a common 360-degree view, sales reps can proactively engage customers and patients
who use their medical devices daily.
17. Ad Victoriam Healthcare
Customer Story
Benevis
Benevis provides non-clinical services, including dental facilities,
support staff, and other business services, to dental group prac-
tices.
AdVic Challenge
Client was utilizing disconnected systems to capture, manage
and store company sales and marketing data. This resulted
duplication efforts, low data visibility and integrity, along with
excessive manual processing. Client wanted a 360-degree view of
leads and customers in a single, feature-rich platform.
AdVic Resolution
> Single Platform
Integration of sales and marketing data in a single platform
captures the entire sales cycle and enables the Client to
visualize and analyze comprehensive, real time data to make
informed business decisions.
> Data Governance
Standardized, migrated and imported data from disparate
systems into Salesforce as one unified data set. Decreased
duplication efforts between teams enabling them to view
accurate data, communicate and collaborate to close more
leads, faster.
> Opportunity Standardization
Automation of date tracking for each opportunity stage entry
and exit point provides clear visibility into each sales cycle
stage timeline and overall process to evaluate team
effectiveness.
> Pardot Deployment
Deployed Pardot marketing solution for tailored prospect
tracking and engagement allowing for the creation and
transmission of targeted messages for improved nurturing and
lead qualification.
“Ad Victoriam is amazing! I’ve worked with this team on
two separate instances, one was a full set up and most
recently a series of projects to re-position, organize and
add better functionality to an existing instance. I’ll
continue to use them for all of our Salesforce needs.”
Stephanie Needham,
Benevis
Health Cloud for Pharmaceutical
Companies
Whether it’s increased pressure in drug
pricing or reimbursement constraints to
the competitive impacts of mergers and
acquisitions, it is imperative that
pharmaceutical companies continue to drive
innovation with both patients and customers.
An integrated CRM platform with a 360-
degree view capability - such as Salesforce’s
Health Cloud - can offset these trends by
increasing efficiencies through connecting
supply chain, manufacturing, medical affairs,
marketing, sales, and patient services. This
ensures the experience that customers
expect, gives patients the support they need,
the productive tools employees want, and
the trust and security that IT is responsible
for, all from preferred customer and patient
channels. The end result is that the Health
Cloud platform unifies provider, patient, and
partner information for a complete view of
all business actions and actionable insights.
19. Probably nowhere more than the retail industry is digital transformation the most prevalent - and needed - for sheer
survival, based mostly on the need to respond to shoppers’ expectations, bridging the gap between physical and online
shopping experiences, and the way retailers’ back-office processes are handled to become much more efficient.
So, as retailers look to attract more customers and build loyalty these are the areas they are concentrating mostly on
for their digital transformations:
Creating an Omni-Channel Approach
Let’s face it, technology has revolutionized the shopping experience from soup to nuts. Retailers
must get crucial insights into consumer buying patterns, while also giving world-class customer
service out-of-the-gate.
Supply Chain
Retailers are looking to their own suppliers to be more responsive to meet their - and their
customers - demands as efficiently as possible.
Sales Data
Collecting and analyzing sales data is the path toward improved customer experiences, including
marketing to those consumers, and driving sales.
The In-Store Experience
The store experience, whether online or physical - must be a seamless and well-coordinated
point of sale for customers. It’s imperative that company staffers can track stock levels while also
having the ability to initiate innovative ways to make the in-store shopping experience more
convenient, satisfying, and exciting for the customer.
20. Digital Transformation Solutions for the
Retail Industry
Moving fast and reaching your goals in an ever-changing marketplace is imperative to competing.
Connecting your systems enable you to deliver a connected customer experience. A retail CRM
that makes shopping experiences seamless across the web, social, mobile, and stores, is
Salesforce’s Commerce Cloud.
The reasons leading brands are turning to a Salesforce Commerce Cloud solution include:
> Ability to connect shopping experiences to marketing, sales, and service
> Build beautiful commerce experiences and personalized campaigns
> Boost conversions and make better recommendations with AI
> Implement new technology twice as fast to scale their business
With the incorporation of a B2B or B2C online eCommerce solution - a branded online storefront -
you’re putting the purchasing power in the customer’s hands with a self-serve shopping experience
that fully automates the ordering process. Complex pricing models can be configured to match
your current business rules and enable contractual agreement tracking for product entitlements
and price points. By offering an online ordering option, you free up your sales team to focus more
on acquiring new business and less on customer maintenance.
And as an extension to Commerce Cloud, retailers often choose to integrate Salesforce’s
Marketing Cloud to drive awareness, find new customers, and help them to reach out to shoppers
with the right offer, at the right time.
21. Ad Victoriam Retail
Customer Story
Hi-Rez
At inception, a retail gaming studio, Hi-Rez, had a mission to create an
exceptional online interactive entertainment. It is now one of the largest
video game studios in the Southeast United States.
“Ad Victoriam was extremely responsive and professional
during our [Marketing Cloud] implementation. Our use
cases for the system required a lot of customization, and
their team made it easy to make our needs reality.”
Adam Beame,
Hi-Rez Studio
AdVic Challenge
Hi-Rez engaged Ad Victoriam Solutions to accomplish two goals: (1)
Improve their customer service experience for their more than 40
million gamers. (2) Boost their marketing efforts to increase
long-term player engagement.
AdVic Resolution
> Lightning UI Customization and Deployment
Designed process flow automation rules to streamline company
processes incorporating custom components to simplify tasks
and accelerate productivity.
> Single Platform
Seamless integration of existing user portal with Salesforce
Service and Marketing Clouds to synchronize processes between
systems increasing business velocity.
> Service Delivery
Configured an Email-to-Case solution and Service Level
Agreements to enable an expedited case resolution process.
Implemented Knowledge with articles to automate responses to
routine cases.
> Marketing Strategy
Enabled segmented nurturing programs with targeted messages
to drive deeper customer engagement leveraging Journey
Builder and Email Studio on a unified system.
> Data Integrity
Incorporated data governance leveraging automation rules
driving data consistency, reliability and integrity across system
and historical load of more than 32 million records.
22. The Benefits of Digital Transformation
While this ebook is filled with many of the challenges companies face when going through their digital
transformation steps, the benefits certainly outweigh those challenges. Here are six digital transformation
benefits you can count on:
Better Customer Experience
Technology advancements have helped companies to better interact with
their customers, resulting in consistency for ensuring customer needs are
met in a timely manner.
Promotes a Digital Culture
It is said that creativity leads to innovation and continuous employee learning
in changing digital environments helps to develop that culture. And that
promotes employees staying motivated and agile at all times.
Profits, Profits, Profits
Improving your customer experiences and engagements through digital
transformation leads to loyalty, which in turn makes customers stick with
your company for more deals. In addition, you are opening your company to
new sales channels and markets.
23. Enhanced Data Collection and Analysis
With a digital transformation, the data collection and analysis process
becomes easier to monitor your customer data, allowing you to make better
business decisions.
Employee Empowerment
With more and more companies going the digital transformation route,
employees are embracing the need to update their skill sets to stay
competitive. Companies also reap the benefits of better communication
within departments and improved quality of work.
Stay Competitive
Make no mistake about it, your competition is transforming into a digital
business. Your taking on a digital transformation will enable your company
to remain competitive, ensuring that you not only survive, but you thrive and
outpace your competition now and well into the future.
25. Resources:
> 10 Ways Machine Learning Is Revolutionizing Manufacturing
> Ad Victoriam Solutions
> Artificial Intelligence: Healthcare’s New Nervous System
> B2B Commerce
> B Corporation
> Community Cloud Consulting
> Connecting Data to Transform Payer-Member Relationships
> Data Analytics
> Field Services Lightning Services
> Finding the Right Salesforce Implementation Partner
> Four Digital Transformation Trends Driving Industry 4.0
> Global Healthcare Digital Transformation Case Studies
> Healthcare Augmented & Virtual Reality Market Worth
> Manufacturing Industry Digital Transformation Case Study
> MuleSoft’s Top 7 Digital Transformation Trends Shaping 2020
> MuleSoft Anypoint Consulting Services
> MuleSoft’s 2020 Connectivity Benchmark Report
> National Health Spending
> Outsourcing My Salesforce Implementation
> Personalized Care, Healthy Populations
> Retail Digital Transformation Case Studies
> Salesforce and MuleSoft Enterprise Partner
> Salesforce Commerce Cloud
> Salesforce Consulting Services
> Salesforce CPQ
> Salesforce CRM for Healthcare
> Salesforce CRM for Manufacturing
> Salesforce Integration Consulting Partners
> Salesforce Marketing Cloud
> Salesforce Retail CRM
> Salesforce Sales Cloud
> Salesforce Service Cloud
> What is Industry 4.0? Here’s A Super Easy Explanation For Anyone
> What is Smart Technology
> Why Big Pharma and Biotech Are Betting Big on AI
> Worldwide Spending on Digital Transformation