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Auditing IT Compliance




                                                    Auditing IT compliance :
                                                      a practical approach
                                                            (EEMA)

                                                           November 2005



                                                           Mr. Marc Vael
                                                          Managing Director
                                                             Valuendo

            © 2005 Valuendo. All rights reserved.
                                                                                        1
        INFORMATION CLASSIFICATION = PUBLIC




                                                                               Agenda

             In this session an answer will be given on:
                – How to manage IT risks & compliance within an
                  organisation using CobIT, the IT governance
                  standard;
                – How to present the results of IT risk &
                  compliance audits?




            © 2005 Valuendo. All rights reserved.
                                                                                        2
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                             EEMA
Valuendo                                                                       November 2005
                                                                                               1
Auditing IT Compliance


                                                             Introduction
            • Marc Vael
            • Managing Director Valuendo (“value & do”) since July 2001
            • Education
               – Master Applied Economics (UAntwerp)
               – Master Information Management (UHasselt)
               – Master+ Applied Economics & ICT (KUL)
            • Core Services
               – ERM
               – IT Governance
               – Information Security Management
               – Business Continuity / Disaster Recovery
               – Crisis Management
               – Data Privacy & Protection
               – IT Audit & Compliance
            • Certifications
               – CISA / CISM / CISSP / ITIL Service Manager

            © 2005 Valuendo. All rights reserved.
                                                                                3
        INFORMATION CLASSIFICATION = PUBLIC




                                                             Introduction
                 (Compliance) audits are executed by independent
                            (internal/external) skilled parties
                 & result in a report for board of directors, executive
                  management and/or external parties in order to
                               provide comfort/assurance.


        • Scope (what & what not)
        • Execution (D – O – T)
        • Facts based (documentation / reports / tests)
        • Reporting (Obs – Risk – Rec)
            © 2005 Valuendo. All rights reserved.
                                                                                4
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Marc Vael                                                                        EEMA
Valuendo                                                                  November 2005
                                                                                          2
Auditing IT Compliance


                                                                                   Introduction
                                                                    MONITOR



                                                    IMPLEMENT      COMPLIANCE     ASSESS



                                                                     DESIGN




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                                                          Need for Audit & Compliance

                                                         New legislation & regulation
                  • “assurance” on internal control
                  • Stress governance & responsibility of directors
                  • Pervasiveness & importance of IT
                  • Beyond financial risk: towards risks that adversely affect the
                    organization’s ability to achieve its objectives and execute
                    its strategies
                  • SME’s

                        Examples: Sarbanes-Oxley (SOx), Basel II, GBLA, HIPAA,
                        Code Lippens, Code Buysse


            © 2005 Valuendo. All rights reserved.
                                                                                                  6
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                                         EEMA
Valuendo                                                                                   November 2005
                                                                                                           3
Auditing IT Compliance

                                                    Need for Audit & Compliance

                                                    New management practices
                 • IT Governance
                                       A structure of IT relationships & processes
                          to direct and control the enterprise to achieve the enterprise’s goals
                        by adding value while balancing risk vs. return over IT and its processes

                 • IT Manageability
                           - New tools for management to self-assess and make choices for
                              control implementation and improvements
                           - Ability to align the IT organisation with the goals of the enterprise
                           - Performance measurements that ensure that these goals are
                              achieved



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                                                       IT Governance Compliance




            © 2005 Valuendo. All rights reserved.
                                                                                                     8
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                                     EEMA
Valuendo                                                                               November 2005
                                                                                                         4
Auditing IT Compliance

                                                    IT Governance Compliance

                                     Implementing Control & Governance

                    Drivers                                Inhibitors
                         Compliance with law, standards      Budget limitations
                         and regulations                     Availability of skilled staff
                         Cost reduction                      Management awareness
                         Mission & goals                     Management commitment
                         Performance improvement             Lack of ownership
                         Risk reduction                      Existing architecture
                         Reputation and trust                No easy solution
                         Competitive environment             Resource conflicts/priorities
                         Corporate values                    Lack of tools
                         Political/economic environment      Political/economic environment
            © 2005 Valuendo. All rights reserved.
                                                                                              9
        INFORMATION CLASSIFICATION = PUBLIC




            © 2005 Valuendo. All rights reserved.
                                                                                              10
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                              EEMA
Valuendo                                                                        November 2005
                                                                                                   5
Auditing IT Compliance

             CobIT & IT Governance Compliance

                                  Link between COBIT and IT Governance
                                               COBI
                                                                                         Direction
                                                      Requirements                (IT strategy & policy)




                                                                      Control
                                   Goals                                                            Responsibilities
                                                                     Objectives

                                                                                                       Governance
                             Business                                    IT

                                                                                       Information
                                                     Information the
                                                                                   executive and board
                                                    business needs to
                                                                                     need to exercise
                                                        achieve its
                                                                                   their responsibilities
                                                        objectives
            © 2005 Valuendo. All rights reserved.
                                                                                                                          11
        INFORMATION CLASSIFICATION = PUBLIC




                                   CobIT & IT Governance Compliance
                                  Link between COBIT and IT Governance
                                               COBI
                                                                                     Direction
                                                      Requirements            (IT strategy & policy)




                                                                      Control
                                  Goals                                                                Responsibilities
                                                                     Objectives

                                                                                                            Governance
                           Business                                          IT

                                                                                      Information (IT
                                                       Information the
                                                                                       control, risk &
                                                      business needs to
                                                                                        assurance)
                                                    achieve its objectives


                                                                IT Governance
            © 2005 Valuendo. All rights reserved.
                                                                                                                          12
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                                                               EEMA
Valuendo                                                                                                         November 2005
                                                                                                                                 6
Auditing IT Compliance

             CobIT

                         CobIT: IT Control Framework
            COBIT’s Vision
             OBIT                                      To be the (de facto) model for IT governance

                                                       To research, develop, publicise and promote an authoritative,
         COBIT’s Mission
          OBIT                                         up-to-date, international set of generally accepted IT control
                                                       objectives for day-to-day use by business managers & auditors
                                                       The policies, procedures, practices and organisational structures
                   Definition of
                                                       designed to provide reasonable assurance that business
                     Control                           objectives will be achieved & that undesired events will be
                                                       prevented or detected and corrected
              Definition of IT                         A statement of the desired result or purpose to be achieved
                                                       by implementing control practices in a particular IT activity
             Control Objective


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             CobIT

                                                    CobIT: IT Control Framework
                                                    CobIT basic principles
                  •       Generally applicable & internationally accepted open standard
                  •       Regardless of technology
                  •       Starting from business requirements for information
                  •       Management- and business process owner-oriented
                  •       Includes existing standards and techniques
                                                     Risk assessment concepts
                                                     Business risk / value assessment
                                                     Assurance planning and scoping
                                                     Control evaluation and testing
                                                     Control and process maturity (self-assessment)
                                                     Substantiating risk and effective reporting
                  • First published in 1992
                  • 4th edition is planned for end 2005
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Marc Vael                                                                                                         EEMA
Valuendo                                                                                                   November 2005
                                                                                                                                7
Auditing IT Compliance

             CobIT

                            CobIT: IT Control Framework
                                                    Executive Summary                          Implementation Guide
                                                                                              •Road map for implementation
                                                                                              •Planning tools and templates
                                                         Framework                            •Presentations
                                                                                              •Awareness and diagnostic tools
                                             with high-level control objectives


               Management                                   Audit                    Detailed Control
                Guidelines                                Guidelines                   Objectives

                                                    Key Performance
                       Critical                                               Key Goal            Maturity
                                                                                                                     Control Practices
                                                       Indicators
                   Success Factors                                           Indicators           Models



            © 2005 Valuendo. All rights reserved.
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             CobIT

                         CobIT: IT Control Framework
                           Relationship between IT resources & business requirements

                                                                                                           Business
                                      IT                                   IT
                                                                                                         Requirements
                                   Resources                           Processes

                                  People                              Plan and Organise                      Effectiveness
                                                                                                             Efficiency
                                  Information                         Acquire and Implement
                                                                                                             Confidentiality
                                  Applications                        Deliver and Support
                                                                                                             Integrity
                                  Infrastructure                      Monitor and Evaluate
                                                                                                             Availability
                                                                                                             Compliance
                                                                                                             Information Reliability

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Marc Vael                                                                                                                EEMA
Valuendo                                                                                                          November 2005
                                                                                                                                              8
Auditing IT Compliance

                                                                      BUSINESS                         PO1 Define a strategic IT Plan
                                                                     OBJECTIVES                        PO2 Define the information architecture
                                                                                                       PO3 Determine the technological direction
                                                       Criteria                                        PO4 Define the IT organization and relationships
                                                       •   effectiveness                               PO5 Manage the IT investment
                                                       •   efficiency                                  PO6 Communicate management aims and direction
                                                       •   confidentiality
                                                                                                       PO7 Manage human resources
                                                       •   integrity
                                                                                                       PO8 Ensure compliance with external requirements
                                                       •   availability
                                                       •   compliance                                  PO9 Assess risks
                                                       •   reliability                                 PO10 Manage Projects
                                                                                                       PO11 Manage Quality
             ME1    Manage IT Performance
             ME2    Monitor Internal Controls                          IT
             ME3    Oversee IT Governance                           RESOURCES
             ME4    Ensure regulatory compliance
                                                                              •   information
                                                                              •   applications
                                                                              •   infrastructure
                                                                              •   people                                   PLAN AND
                                                               4 Domains                                                   ORGANISE
                                                              34 Processes
                                                    MONITOR &
                                                    EVALUATE Control Objectives
                                                        318
                                                                        AQUIRE &                    AQUIRE &
                                                                                                   IMPLEMENT

            DS1 Define and manage service levels
            DS2 Manage third-party services
            DS3 Manage performance and capacity
            DS4 Ensure continuous service
            DS5 Ensure systems security                                      DELIVER &
            DS6 Identify and allocate costs
                                                                              SUPPORT
            DS7 Educate and train users                                                                   AI1   Identify automated solutions
            DS8 Assist and advise customers                                                               AI2   Acquire and maintain application software
            DS9 Manage the configuration                                                                  AI3   Acquire and maintain technology infrastructure
            DS10 Manage problems and incidents                                                            AI4   Develop and maintain procedures
            DS11 Manage data                                                                              AI5   Install and accredit systems
            DS12 Manage facilities                                                                        AI6   Manage changes
            DS13 Manage operations
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                                                                                                                                                             17
        INFORMATION CLASSIFICATION = PUBLIC




            © 2005 Valuendo. All rights reserved.
                                                                                                                                                             18
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                                                                                   EEMA
Valuendo                                                                                                                             November 2005
                                                                                                                                                                  9
Auditing IT Compliance

             CobIT results

                         CobIT: IT Control Framework
                                                      Maturity Measurement & Reporting
                      Inexistent                    Initial   Repeatable      Defined        Managed         Optimized

                             0                        1            2             3               4                   5


                                          Symbols                                         Ranking
                                                                       0 – Processes are not applied at all
                              Current status of the organisation
                                                                       1 – Processes are ad hoc & not organised
                                                                       2 – Processes follow a regular pattern
                              Goal of the organisation
                                                                       3 – Processes are documented & communicated
                                                                       4 – Processes are monitored & measured
                              International standard                   5 – Processes are optimized & automated
                              Industry “best practice”
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             CobIT

             What is COBIT used for in practise? (Result from surveys)
                     COBI

                              To improve audit approach/programs
                              To support audit work with detailed audit guidelines
                              To provide guidance for IT governance
                              As a valuable benchmark for IT control
                              To manage IT risks
                              To improve IT controls
                              To standardise audit approach/programs
                              To communicate with management, auditors and IT

            © 2005 Valuendo. All rights reserved.
                                                                                                                         20
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                                                     EEMA
Valuendo                                                                                               November 2005
                                                                                                                              10
Auditing IT Compliance


                                                                                 Conclusion
                                                                 MONITOR



                                                    IMPLEMENT   COMPLIANCE   ASSESS



                                                                  DESIGN




            © 2005 Valuendo. All rights reserved.
                                                                                              21
        INFORMATION CLASSIFICATION = PUBLIC




                                    Relevant organisations in Belgium

                 • ISACA
                    – http://www.isaca.be
                    – http://www.isaca.org
                 • ISSA
                    – http://www.issa-be.org
                    – http://www.issa.org
                 • IIA
                    – http://www.iia.be
                    – http://www.iia.org

            © 2005 Valuendo. All rights reserved.
                                                                                              22
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                                    EEMA
Valuendo                                                                              November 2005
                                                                                                      11
Auditing IT Compliance


                                                      Contact information

                             Mr. Marc Vael
                             Managing Director
                             Valuendo
                             Kriebrugstraat 33
                             1760 Roosdaal
                             Belgium
                             T: +32 5 433 61 93
                             M: +32 473 99 30 31
                             M: mvael@valuendo.com
                                mvael@ valuendo.com

            © 2005 Valuendo. All rights reserved.
                                                                            23
        INFORMATION CLASSIFICATION = PUBLIC




Marc Vael                                                                EEMA
Valuendo                                                          November 2005
                                                                                  12

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CobIT presentation

  • 1. Auditing IT Compliance Auditing IT compliance : a practical approach (EEMA) November 2005 Mr. Marc Vael Managing Director Valuendo © 2005 Valuendo. All rights reserved. 1 INFORMATION CLASSIFICATION = PUBLIC Agenda In this session an answer will be given on: – How to manage IT risks & compliance within an organisation using CobIT, the IT governance standard; – How to present the results of IT risk & compliance audits? © 2005 Valuendo. All rights reserved. 2 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 1
  • 2. Auditing IT Compliance Introduction • Marc Vael • Managing Director Valuendo (“value & do”) since July 2001 • Education – Master Applied Economics (UAntwerp) – Master Information Management (UHasselt) – Master+ Applied Economics & ICT (KUL) • Core Services – ERM – IT Governance – Information Security Management – Business Continuity / Disaster Recovery – Crisis Management – Data Privacy & Protection – IT Audit & Compliance • Certifications – CISA / CISM / CISSP / ITIL Service Manager © 2005 Valuendo. All rights reserved. 3 INFORMATION CLASSIFICATION = PUBLIC Introduction (Compliance) audits are executed by independent (internal/external) skilled parties & result in a report for board of directors, executive management and/or external parties in order to provide comfort/assurance. • Scope (what & what not) • Execution (D – O – T) • Facts based (documentation / reports / tests) • Reporting (Obs – Risk – Rec) © 2005 Valuendo. All rights reserved. 4 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 2
  • 3. Auditing IT Compliance Introduction MONITOR IMPLEMENT COMPLIANCE ASSESS DESIGN © 2005 Valuendo. All rights reserved. 5 INFORMATION CLASSIFICATION = PUBLIC Need for Audit & Compliance New legislation & regulation • “assurance” on internal control • Stress governance & responsibility of directors • Pervasiveness & importance of IT • Beyond financial risk: towards risks that adversely affect the organization’s ability to achieve its objectives and execute its strategies • SME’s Examples: Sarbanes-Oxley (SOx), Basel II, GBLA, HIPAA, Code Lippens, Code Buysse © 2005 Valuendo. All rights reserved. 6 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 3
  • 4. Auditing IT Compliance Need for Audit & Compliance New management practices • IT Governance A structure of IT relationships & processes to direct and control the enterprise to achieve the enterprise’s goals by adding value while balancing risk vs. return over IT and its processes • IT Manageability - New tools for management to self-assess and make choices for control implementation and improvements - Ability to align the IT organisation with the goals of the enterprise - Performance measurements that ensure that these goals are achieved © 2005 Valuendo. All rights reserved. 7 INFORMATION CLASSIFICATION = PUBLIC IT Governance Compliance © 2005 Valuendo. All rights reserved. 8 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 4
  • 5. Auditing IT Compliance IT Governance Compliance Implementing Control & Governance Drivers Inhibitors Compliance with law, standards Budget limitations and regulations Availability of skilled staff Cost reduction Management awareness Mission & goals Management commitment Performance improvement Lack of ownership Risk reduction Existing architecture Reputation and trust No easy solution Competitive environment Resource conflicts/priorities Corporate values Lack of tools Political/economic environment Political/economic environment © 2005 Valuendo. All rights reserved. 9 INFORMATION CLASSIFICATION = PUBLIC © 2005 Valuendo. All rights reserved. 10 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 5
  • 6. Auditing IT Compliance CobIT & IT Governance Compliance Link between COBIT and IT Governance COBI Direction Requirements (IT strategy & policy) Control Goals Responsibilities Objectives Governance Business IT Information Information the executive and board business needs to need to exercise achieve its their responsibilities objectives © 2005 Valuendo. All rights reserved. 11 INFORMATION CLASSIFICATION = PUBLIC CobIT & IT Governance Compliance Link between COBIT and IT Governance COBI Direction Requirements (IT strategy & policy) Control Goals Responsibilities Objectives Governance Business IT Information (IT Information the control, risk & business needs to assurance) achieve its objectives IT Governance © 2005 Valuendo. All rights reserved. 12 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 6
  • 7. Auditing IT Compliance CobIT CobIT: IT Control Framework COBIT’s Vision OBIT To be the (de facto) model for IT governance To research, develop, publicise and promote an authoritative, COBIT’s Mission OBIT up-to-date, international set of generally accepted IT control objectives for day-to-day use by business managers & auditors The policies, procedures, practices and organisational structures Definition of designed to provide reasonable assurance that business Control objectives will be achieved & that undesired events will be prevented or detected and corrected Definition of IT A statement of the desired result or purpose to be achieved by implementing control practices in a particular IT activity Control Objective © 2005 Valuendo. All rights reserved. 13 INFORMATION CLASSIFICATION = PUBLIC CobIT CobIT: IT Control Framework CobIT basic principles • Generally applicable & internationally accepted open standard • Regardless of technology • Starting from business requirements for information • Management- and business process owner-oriented • Includes existing standards and techniques Risk assessment concepts Business risk / value assessment Assurance planning and scoping Control evaluation and testing Control and process maturity (self-assessment) Substantiating risk and effective reporting • First published in 1992 • 4th edition is planned for end 2005 © 2005 Valuendo. All rights reserved. 14 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 7
  • 8. Auditing IT Compliance CobIT CobIT: IT Control Framework Executive Summary Implementation Guide •Road map for implementation •Planning tools and templates Framework •Presentations •Awareness and diagnostic tools with high-level control objectives Management Audit Detailed Control Guidelines Guidelines Objectives Key Performance Critical Key Goal Maturity Control Practices Indicators Success Factors Indicators Models © 2005 Valuendo. All rights reserved. 15 INFORMATION CLASSIFICATION = PUBLIC CobIT CobIT: IT Control Framework Relationship between IT resources & business requirements Business IT IT Requirements Resources Processes People Plan and Organise Effectiveness Efficiency Information Acquire and Implement Confidentiality Applications Deliver and Support Integrity Infrastructure Monitor and Evaluate Availability Compliance Information Reliability © 2005 Valuendo. All rights reserved. 16 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 8
  • 9. Auditing IT Compliance BUSINESS PO1 Define a strategic IT Plan OBJECTIVES PO2 Define the information architecture PO3 Determine the technological direction Criteria PO4 Define the IT organization and relationships • effectiveness PO5 Manage the IT investment • efficiency PO6 Communicate management aims and direction • confidentiality PO7 Manage human resources • integrity PO8 Ensure compliance with external requirements • availability • compliance PO9 Assess risks • reliability PO10 Manage Projects PO11 Manage Quality ME1 Manage IT Performance ME2 Monitor Internal Controls IT ME3 Oversee IT Governance RESOURCES ME4 Ensure regulatory compliance • information • applications • infrastructure • people PLAN AND 4 Domains ORGANISE 34 Processes MONITOR & EVALUATE Control Objectives 318 AQUIRE & AQUIRE & IMPLEMENT DS1 Define and manage service levels DS2 Manage third-party services DS3 Manage performance and capacity DS4 Ensure continuous service DS5 Ensure systems security DELIVER & DS6 Identify and allocate costs SUPPORT DS7 Educate and train users AI1 Identify automated solutions DS8 Assist and advise customers AI2 Acquire and maintain application software DS9 Manage the configuration AI3 Acquire and maintain technology infrastructure DS10 Manage problems and incidents AI4 Develop and maintain procedures DS11 Manage data AI5 Install and accredit systems DS12 Manage facilities AI6 Manage changes DS13 Manage operations © 2005 Valuendo. All rights reserved. 17 INFORMATION CLASSIFICATION = PUBLIC © 2005 Valuendo. All rights reserved. 18 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 9
  • 10. Auditing IT Compliance CobIT results CobIT: IT Control Framework Maturity Measurement & Reporting Inexistent Initial Repeatable Defined Managed Optimized 0 1 2 3 4 5 Symbols Ranking 0 – Processes are not applied at all Current status of the organisation 1 – Processes are ad hoc & not organised 2 – Processes follow a regular pattern Goal of the organisation 3 – Processes are documented & communicated 4 – Processes are monitored & measured International standard 5 – Processes are optimized & automated Industry “best practice” © 2005 Valuendo. All rights reserved. 19 INFORMATION CLASSIFICATION = PUBLIC CobIT What is COBIT used for in practise? (Result from surveys) COBI To improve audit approach/programs To support audit work with detailed audit guidelines To provide guidance for IT governance As a valuable benchmark for IT control To manage IT risks To improve IT controls To standardise audit approach/programs To communicate with management, auditors and IT © 2005 Valuendo. All rights reserved. 20 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 10
  • 11. Auditing IT Compliance Conclusion MONITOR IMPLEMENT COMPLIANCE ASSESS DESIGN © 2005 Valuendo. All rights reserved. 21 INFORMATION CLASSIFICATION = PUBLIC Relevant organisations in Belgium • ISACA – http://www.isaca.be – http://www.isaca.org • ISSA – http://www.issa-be.org – http://www.issa.org • IIA – http://www.iia.be – http://www.iia.org © 2005 Valuendo. All rights reserved. 22 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 11
  • 12. Auditing IT Compliance Contact information Mr. Marc Vael Managing Director Valuendo Kriebrugstraat 33 1760 Roosdaal Belgium T: +32 5 433 61 93 M: +32 473 99 30 31 M: mvael@valuendo.com mvael@ valuendo.com © 2005 Valuendo. All rights reserved. 23 INFORMATION CLASSIFICATION = PUBLIC Marc Vael EEMA Valuendo November 2005 12