The document discusses general definitions, scope, goals, benefits, and current and desired processes for IT asset management. Specifically, it defines IT asset management as the set of practices that support the lifecycle of IT assets from a financial, contractual and inventory perspective. It outlines that the current process involves manual data collection from different departments in various formats, which is difficult to compile. The desired outcome is an integrated enterprise solution that provides inputs for reporting, governance, financial planning, and supports the full lifecycle of assets from procurement to retirement while ensuring compliance. It concludes by posing questions to help define the proper focus, approach and stakeholder involvement for developing an improved asset management program.

1. XXXXXXX XXXXXXXXX
Asset Management
Presentation

2. General Asset Management Definition
IT Asset Management: Is the set of business practices
that join financial, contractual and inventory functions
to support life cycle management and strategic
decision making for the IT environment.
• Assets include all elements of software and
hardware that are found in the business
environment.
Common Business Practices: request and approval
process, procurement management, life cycle
management, redeployment and disposal management
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3. General Scope of Asset Management
• Desktops
• Laptops
• Servers: physical and virtual (includes data centers and
remote locations)
• Network Devices
• Handhelds (PDA, Smart Phone-Blackberry)
• Software
• Contracts related to all asset types
• Mainframe
• Security Certificates
• Telephones/VOIP
• PTC Hardware & Software (Industry required by 2015)
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4. General Goals of ITAM
• Uncover savings through process improvement and
support for strategic decision making
• Gain control of the inventory
• Standardization of devices and applications
• Increase accountability to ensure compliance
• Enhance performance of assets and the life cycle
management
• Risk reduction through standardization, proper
documentation, loss detection
• Optimize financial and expenditure planning
ITAM is not software distribution and Patch Management (that is part of Desktop
Release Management Process; however, ITAM data are inputs and/or outputs
associated with the process) 4

5. General Benefits of ITAM
 Correct asset information reporting
 More effective contract negotiations
 Reduces TCO for IT assets
 Improved forecasting and planning for the replacement of
desktops, laptops, servers, network devices, storage and
software
 Inventory management accuracy and optimization
 Reduce costs by avoiding software license under-utilization
 Improved contract and warranty management
 Expense reconciliation against budget
 Billing reconciliation
 Avoid penalties for software license non-compliance
 Attestation accuracy
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6. Current Process
•ITAM makes rounds to departments
•ITAM gathers information in multiple formats
•ITAM tries to compile info into useable data
Spreadsheet
Database
Verbal
ITAM
Verbal
Word Doc
Verbal
File Cabinet
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7. “Discussed” Process
•Departments build their own processes and send data to ITAM
in multiple formats
•ITAM receives data in multiple formats and ways
•ITAM tries to compile useable data
Spreadsheet
Database
Verbal
ITAM
Verbal
Word Doc
Verbal
File Cabinet
Some Improvement - I TAM is getting needed information on software licensing
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8. Will the process satisfy an audit?
Where do I start?
Licensed
Software
Audit
Hmmm . . .Lots of
incomplete records.
XXXXXXX XXXXXXXXX is going to owe
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
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9. The ITAM should be able to answer these questions:
• Was the asset approved for use?
• Who approved the asset?
• When was the asset purchased?
• Who is the asset manufacturer?
• Does the asset have a serial number?
• Does the asset need to be registered?
• Does the asset have to be reported to any agency?
• How is the asset used?
• Where is the asset now?
• Is the asset still viable?
• Can the asset be upgraded?
• Does the asset need to be sunset or discontinued? Why and When?
• Do we get a discount for ordering more of the assets?
• What are the contractual obligations from the manufacturer or supplier?
The asset management solution should provide these inputs/outputs.
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10. CONSIDER BIGGER PICTURE
CONSIDER BUILDING A CLEAN INTEGRATED SOLUTION
Attestation
Financial Planning
Reporting and Governance
Cost
Budget Planning
Allocations
And Requisitions
and Control
Life Cycle Asset Management
Management Reporting
Vendor Risk
Management Management
Contract Security
Management Management
ITAM
(Asset Management)
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11. Will the process satisfy an audit?
Licensed
Software
Audit
Hardware
Audit
Reporting and Governance
Financial Planning
Cost
Budget Planning
Allocations
And Requisitions
and Control
Life Cycle Asset Management
Management Reporting
Vendor Risk
Management Management
Contract Security
Management Management
ITAM
Asset Management
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12. Desired Outcome
Process that will result in Operational Efficiency
Consolidation and Compliance
IT Hardware
and Software
Production
Equipment
ASSETS
Facilities
Transportation
Assets

13. Questions we need to answer
• What is the focus/scope? (Departmental/General
Office/Enterprise?)
• Is this a project, an initiative or a program?
• What will be supported from and expected by upper management?
• Is there a budget?
• Who will be involved? (Legal, IT, Purchasing)
• What are we trying to accomplish?
• What are we trying/needing to solve?
• Was there an event that triggered this need and what was/is it?
• Is the document a straw man/starting point, or are we truly ready
to develop and implement an asset management program at NS?
• How does attestation/regulatory compliance/finance, etc. play into
the decisions for asset management.
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