This document discusses organizational change and the politics involved in implementing change. It defines organizational politics as informal efforts to influence an organization and achieve objectives. The politics of change refers to the need for power behaviors to implement new ideas. Effective change leaders cannot ignore politics and must understand the political landscape. They should identify both formal and informal influencers, embrace skeptics by addressing their concerns, and role model the desired political skills and commitment to change. Managing the change process requires different skills than leading organizational change.
Introduction and concepts of change, nature, forces and types of changeDr. Ajith Sundaram
The document discusses organizational change and the management of change. It defines organizational change as the process by which organizations modify their structures, strategies, operations, technologies or cultures. Organizational change can be continuous or occur over distinct periods of time. The goal is to find improved ways of using resources and capabilities to increase an organization's ability to create value. There are many types and approaches to managing organizational change effectively.
This document discusses organizational change and its key aspects. It defines organizational change as modifications to an organization's structure, processes, or products that impact how work is performed. Changes can include altering the organizational structure, operations, workforce size, working hours/practices, or roles. Changes are categorized as either planned, resulting from deliberate decisions, or unplanned, being imposed on the organization. Managing resistance to change is also discussed, emphasizing the importance of communication, participation, empathy, and other strategies. The roles and skills of change agents in facilitating organizational change are outlined.
Organizational development (OD) interventions are planned actions intended to increase an organization's effectiveness by disrupting the status quo. To be effective, interventions must fit the organization's needs, be based on causal knowledge, and transfer change management skills. The success of interventions depends on factors like readiness for change, cultural context, and the capabilities of the change agent. Common approaches to change include structural, technical, and behavioral strategies, which often need to be integrated. Stream analysis is a useful planning tool that provides a graphical view of planned changes over time. Major OD techniques target the individual, team, intergroup, and total organizational levels.
Organizational Change and Development - Module 1 - MG University - Organizat...manumelwin
Organizational change occurs when business strategies or major sections of an organization are altered.
It is defined as a change that has significant effects on the way work is performed in an organization.
This slide is an overview of the concept of organizational change. The Change needs, Change Forces, Change Methods, Resistance to Change with an example.
This is a presentation about a topic in Human resource management- Conflict management. It gives a detailed insight into what is conflict and conflict management. Conflict management styles, measures and conflict management in workplace is also explained.
This document discusses planned change, which is deliberate, well-thought out change initiated by an individual or group. It involves developing a vision for the future, expert planning, and leadership. Planned change aims to solve problems or increase efficiency. The process involves building relationships, diagnosing issues, acquiring resources, choosing solutions, gaining acceptance, and stabilization. Lewin's model of change involves three phases - unfreezing old ways, moving to new approaches, and refreezing the changes. Various change agent strategies are outlined, as well as characteristics of successful planned change efforts.
Organizational conflicts can arise from mutually exclusive goals between groups. There are two types of conflicts - internal conflicts within individuals, and external conflicts from outside forces. Conflicts can have positive or negative outcomes for an organization. Positive outcomes include productive change and stronger employee relationships, while negative outcomes include stress, reduced satisfaction, and diminished trust. Common causes of conflicts include misunderstandings, poor communication, and lack of accountability. Effective ways to handle conflicts include viewing them positively, establishing grievance procedures, addressing the underlying causes, giving all parties an equal voice, and involving all parties in the resolution. The presented conflict resolution process involves defining the problem, brainstorming solutions, evaluating solutions, deciding on a solution, implementing it, and
Introduction and concepts of change, nature, forces and types of changeDr. Ajith Sundaram
The document discusses organizational change and the management of change. It defines organizational change as the process by which organizations modify their structures, strategies, operations, technologies or cultures. Organizational change can be continuous or occur over distinct periods of time. The goal is to find improved ways of using resources and capabilities to increase an organization's ability to create value. There are many types and approaches to managing organizational change effectively.
This document discusses organizational change and its key aspects. It defines organizational change as modifications to an organization's structure, processes, or products that impact how work is performed. Changes can include altering the organizational structure, operations, workforce size, working hours/practices, or roles. Changes are categorized as either planned, resulting from deliberate decisions, or unplanned, being imposed on the organization. Managing resistance to change is also discussed, emphasizing the importance of communication, participation, empathy, and other strategies. The roles and skills of change agents in facilitating organizational change are outlined.
Organizational development (OD) interventions are planned actions intended to increase an organization's effectiveness by disrupting the status quo. To be effective, interventions must fit the organization's needs, be based on causal knowledge, and transfer change management skills. The success of interventions depends on factors like readiness for change, cultural context, and the capabilities of the change agent. Common approaches to change include structural, technical, and behavioral strategies, which often need to be integrated. Stream analysis is a useful planning tool that provides a graphical view of planned changes over time. Major OD techniques target the individual, team, intergroup, and total organizational levels.
Organizational Change and Development - Module 1 - MG University - Organizat...manumelwin
Organizational change occurs when business strategies or major sections of an organization are altered.
It is defined as a change that has significant effects on the way work is performed in an organization.
This slide is an overview of the concept of organizational change. The Change needs, Change Forces, Change Methods, Resistance to Change with an example.
This is a presentation about a topic in Human resource management- Conflict management. It gives a detailed insight into what is conflict and conflict management. Conflict management styles, measures and conflict management in workplace is also explained.
This document discusses planned change, which is deliberate, well-thought out change initiated by an individual or group. It involves developing a vision for the future, expert planning, and leadership. Planned change aims to solve problems or increase efficiency. The process involves building relationships, diagnosing issues, acquiring resources, choosing solutions, gaining acceptance, and stabilization. Lewin's model of change involves three phases - unfreezing old ways, moving to new approaches, and refreezing the changes. Various change agent strategies are outlined, as well as characteristics of successful planned change efforts.
Organizational conflicts can arise from mutually exclusive goals between groups. There are two types of conflicts - internal conflicts within individuals, and external conflicts from outside forces. Conflicts can have positive or negative outcomes for an organization. Positive outcomes include productive change and stronger employee relationships, while negative outcomes include stress, reduced satisfaction, and diminished trust. Common causes of conflicts include misunderstandings, poor communication, and lack of accountability. Effective ways to handle conflicts include viewing them positively, establishing grievance procedures, addressing the underlying causes, giving all parties an equal voice, and involving all parties in the resolution. The presented conflict resolution process involves defining the problem, brainstorming solutions, evaluating solutions, deciding on a solution, implementing it, and
This document discusses various types of organizational development interventions. It begins by defining intervention and describing criteria for effective interventions. It then discusses factors that impact the success of interventions, including those relating to the change situation and target of change. Various intervention types are covered such as team interventions, inter-group and third party interventions, and comprehensive OD interventions involving the whole system. Structural interventions involving redesigning the organization are also outlined. Presentation sections provide details on specific interventions like team building, process consultation, and socio-technical system design.
This document discusses organizational change, including causes of change, types of changes, models of managing organizational change, and views on organizational change. It covers two main causes of change: internal factors and external factors. There are two types of changes: planned changes that are proactive and deliberate, and unplanned changes that are difficult to anticipate. Several models of managing organizational change are described, including Kotter's 8-step model, Schneider and Beatty's critical success factors model, and Robbins' 3-step model. The role of administration in organizational change is also discussed.
Organisational development techniques & applicationsKrishna Kanth
This document discusses organizational development techniques and their applications. It defines organizational development as a planned, organization-wide process to improve communication, problem-solving, and learning through behavioral science. Some key organizational development techniques mentioned include diagnostic activities, team building, survey feedback, education, and coaching/counseling. Diagnostic activities assess characteristics of the organization through surveys and interviews. Team building enhances group effectiveness. Survey feedback measures employee perceptions. Education focuses on sensitivity skills. Coaching/counseling provides non-evaluative feedback to help employees develop. The document also discusses when an organization is ready for development and some potential applications of organizational development.
Organizational Behavior : Conflicts and NegotiationRaisulAkash1
The document discusses conflict, negotiation, and managing conflict in groups. It defines conflict as occurring when one party perceives another has negatively affected something they care about. Sources of conflict include different goals, authority issues, task dependencies, and scarce resources. When dealing with conflict, parties can use avoidance, accommodation, competition, compromise, or collaboration. Effective negotiation involves understanding bargaining strategies and integrating interests rather than taking positional stances. Managing conflict in groups requires addressing sources of conflict through techniques like role definition, interpersonal skills training, and participative management.
Here are some ways organizations try to mitigate resistance to change:
- Communicate the reasons for change clearly and frequently using multiple channels
- Involve employees in the planning and implementation process to gain buy-in
- Provide training and support to help employees understand and adapt to changes
- Address people's fears and concerns openly and acknowledge negative impacts
- Offer incentives or rewards for adopting changes
- Lead by example with strong support and participation from senior leadership
- Implement changes gradually in phases to allow people time to adjust
- Celebrate early successes and progress to build confidence in the change process
The key is managing the human side of change by communicating well, gaining input from those impacted, supporting adaptation, and addressing concerns
This document discusses conflict management. It defines conflict and describes its antecedents, episodes, and aftermath. It discusses forms of conflict including task, process, and relationship conflict. Causes and consequences of conflict are explained. Different conflict management styles like competing, collaborating, compromising, avoiding, and accommodating are outlined. The importance of self-awareness, awareness of team dynamics through stages of group development, and taking appropriate action are emphasized for effective conflict management.
Forces for change - Organizational Change and Development - Manu Melwin Joymanumelwin
Given a choice, most organizations prefer stability to change because the more predictable and routine activities are, the higher the level of efficiency that can be obtained. Thus, the status quo is preferred in many cases.
But organizations are not static; they are continuously changing in response to a variety of forces coming from both inside and outside. For leaders, the challenge is to anticipate and direct change processes so that the performance is improved.
Organization development (OD) practitioners can be internal or external consultants who offer professional services to organizations. They specialize in fields like organization design, quality management, and business strategy. They help managers apply OD concepts in their work areas. Effective OD practitioners have strong interpersonal, conceptual, analytical, and consultation skills. They understand theories of planned change and how to design and implement interventions. Practitioners must manage relationships with external stakeholders and understand power dynamics and value conflicts between organizations. They are expected to promote collaboration while also considering competitive pressures. Practitioners must perform their helping role ethically and avoid misconduct or abusing their professional power and clients.
This document summarizes several theories of planned organizational change. It describes Lewin's three-stage change model of unfreezing, movement, and refreezing. It also outlines Kurt Lewin's change model in more detail. Additionally, it discusses the action research model which views change as a cyclical process using research to guide actions. Finally, it introduces the positive model which focuses on an organization's strengths rather than deficits and uses appreciative inquiry.
Power refers to the ability to influence others and is used to achieve goals and gain influence. There are different types of power including legitimate power from one's position, reward power to give rewards, coercive power to punish, information power from controlling information, referent power from personality, and expert power from knowledge. Politics involves intentional acts to enhance self-interest and occurs due to limited resources, different goals and unknown outcomes. Political tactics include attacking others, creating a favorable image, and forming alliances. Factors influencing political behavior include individual efficiency and needs as well as organizational competition and pressures. Political games are played at all levels to resist or counter authority, enhance power, and defeat rivals. Managing power and politics requires recognizing their influence
Power and politics are intertwined in organizations. Power refers to one's authority and influence over others, which can derive from formal positions, control over rewards or resources, expertise, or personal qualities that inspire respect. Politics involve using social networks and influence to benefit oneself or one's interests within an organization. While politics can decrease job satisfaction and productivity if used negatively, some level of politics is necessary for leaders to gain power and accomplish goals, as long as it is practiced ethically. An organization needs both power and politics to provide direction, structure, and assistance to employees, but these forces must be balanced and not allow manipulation or other unethical behaviors.
Organisational conflicts and resolutionrenujain1208
This document discusses organizational conflicts and resolution. It defines organizational conflict as discord caused by opposing needs, values, and interests between coworkers. There are three levels of conflict: intrapersonal within individuals, interpersonal between individuals, and intergroup across groups. Sources of conflict include organizational change, personality clashes, different values, faulty communication, and distrust. While conflicts can negatively impact communication, motivation, and stress, they can also encourage new ideas and better decision-making if resolved constructively. Methods for resolving conflicts mentioned are compromising, forcing, avoiding, smoothing over, and confronting issues. The document emphasizes resolving conflicts respectfully through open communication and finding mutually agreeable solutions.
This document discusses planned organizational change. It notes that planned change aims to prepare an organization to adapt to significant changes in goals and direction. Planned change attempts to impact technology, tasks, structure, and people within an organization. The process of planned change involves identifying the need for change, determining what elements need to change, planning how to implement the change, assessing forces that may drive or restrain the change, and taking action through the stages of unfreezing old behaviors, changing to new behaviors, and refreezing the changes. Managing organizational change is a complex process that requires considerable planning to be successful.
There are three main views of conflict: the traditional view sees it as something to avoid; the human relations view sees it as natural and inevitable; the interactionist view sees some conflict as necessary for group performance. Conflict arises from differences and incompatibilities between parties and can be task-related, relationship-related, or process-related. Negotiation is the process of resolving conflict where parties determine how to allocate scarce resources through bargaining strategies like distributive or integrative bargaining. Personality traits, moods, emotions, and gender can influence negotiation effectiveness. Third parties can take on roles like mediator, arbitrator, conciliator, or consultant to help facilitate conflict resolution.
1. The document discusses the topic of organizational conflict, defining it as a disagreement between two or more individuals that makes coordinating tasks difficult.
2. Sources of conflict included poor communication, workplace romance, jealousy, unequal workload distribution, and ambiguity in tasks assigned without clear directions.
3. The document outlines five approaches to conflict: competing, collaborating, compromising, avoiding, and accommodating. It also discusses the visible expression and potential outcomes of conflicts.
Conflict refers to disagreements that arise from differences in opinions, goals, or views between individuals or groups. There are several types of conflict, including intra-individual, interpersonal, intra-group, and inter-group. Conflicts are generally inevitable and can have both positive and negative effects on organizations. Conflict arises through a process that includes latent conflict, perceived conflict, felt conflict, manifest conflict, and conflict aftermath. Proper conflict management is important for organizational success.
This presentation discusses change management strategies. It defines change management as applying tools, processes, skills and principles to manage people through change to achieve project goals. The key aspects of change management include understanding who is impacted, supporting change teams and strategies, and analyzing risks and resistance. An effective change management strategy considers timing, culture, short-term wins, and clear communication. Strategies include visioning, engaging employees, amending plans based on feedback, committed communication, and managing the change project until the new approach is established.
managing conflict in organization;A case study on Maruti Suzuki Ltd.Chaitrali Gijare
The document discusses conflict management and provides a case study on Maruti Suzuki Ltd. It outlines the 5 stages of conflict management: potential opposition, cognition and personalization, intention, behavior, and outcomes. It then analyzes the 2012 conflict at Maruti Suzuki's Manesar plant in India that resulted in the death of a senior HR executive and property damage. Possible causes of the labor unrest included wage disparities, lack of trust between workers and HR, poor communication between management and workers, and dissatisfaction among both permanent and contracted employees. The conclusion stresses the importance of HR increasing involvement at the floor level with workers to improve communication and prevent such conflicts.
The document discusses workplace conflict and strategies for managing it. It defines workplace conflict as disagreement between individuals, teams, or departments in an organization. While conflict is natural and sometimes beneficial, it must be properly managed. The document outlines various views of conflict, sources of conflict, and styles of conflict management, emphasizing collaboration and problem-solving as the most constructive approaches.
The document discusses various aspects of organizational change including defining organizational change, change management, forms of change (planned, unplanned, radical, transformational), forces for change (external and internal), resistance to change and strategies for managing resistance. It also summarizes approaches to managing organizational change including Lewin's three step model, Kotter's eight step model, action research and organizational development. Finally, it discusses creating a culture for change and innovation in organizations.
This document summarizes an organizational politics presentation. It discusses how politics exists in all organizations and can be understood and managed. It provides research findings on how political activity increases at higher levels and in larger organizations. It also discusses the ethical use of political power and influence strategies like rational persuasion. Overall, the presentation aims to help people become better "organizational politicians" by understanding sources of power, gaining political skills, and using their influence in an ethical manner for the benefit of their departments and organizations.
This document defines ethics and organizational ethics, and discusses politics done well and poorly in organizations. It provides tips for increasing political influence through building support ethically. Politics is defined as the study of influence and influential people are those who have the most access to resources and deference of ideas. Power is the ability to get things done as wanted. The dark side of politics includes deception and intimidation. Guidelines are provided for ethical political behavior, including having the intent to serve people outside oneself and the organization, ensuring individuals understand the intent of influence, and allowing fair treatment of all.
This document discusses various types of organizational development interventions. It begins by defining intervention and describing criteria for effective interventions. It then discusses factors that impact the success of interventions, including those relating to the change situation and target of change. Various intervention types are covered such as team interventions, inter-group and third party interventions, and comprehensive OD interventions involving the whole system. Structural interventions involving redesigning the organization are also outlined. Presentation sections provide details on specific interventions like team building, process consultation, and socio-technical system design.
This document discusses organizational change, including causes of change, types of changes, models of managing organizational change, and views on organizational change. It covers two main causes of change: internal factors and external factors. There are two types of changes: planned changes that are proactive and deliberate, and unplanned changes that are difficult to anticipate. Several models of managing organizational change are described, including Kotter's 8-step model, Schneider and Beatty's critical success factors model, and Robbins' 3-step model. The role of administration in organizational change is also discussed.
Organisational development techniques & applicationsKrishna Kanth
This document discusses organizational development techniques and their applications. It defines organizational development as a planned, organization-wide process to improve communication, problem-solving, and learning through behavioral science. Some key organizational development techniques mentioned include diagnostic activities, team building, survey feedback, education, and coaching/counseling. Diagnostic activities assess characteristics of the organization through surveys and interviews. Team building enhances group effectiveness. Survey feedback measures employee perceptions. Education focuses on sensitivity skills. Coaching/counseling provides non-evaluative feedback to help employees develop. The document also discusses when an organization is ready for development and some potential applications of organizational development.
Organizational Behavior : Conflicts and NegotiationRaisulAkash1
The document discusses conflict, negotiation, and managing conflict in groups. It defines conflict as occurring when one party perceives another has negatively affected something they care about. Sources of conflict include different goals, authority issues, task dependencies, and scarce resources. When dealing with conflict, parties can use avoidance, accommodation, competition, compromise, or collaboration. Effective negotiation involves understanding bargaining strategies and integrating interests rather than taking positional stances. Managing conflict in groups requires addressing sources of conflict through techniques like role definition, interpersonal skills training, and participative management.
Here are some ways organizations try to mitigate resistance to change:
- Communicate the reasons for change clearly and frequently using multiple channels
- Involve employees in the planning and implementation process to gain buy-in
- Provide training and support to help employees understand and adapt to changes
- Address people's fears and concerns openly and acknowledge negative impacts
- Offer incentives or rewards for adopting changes
- Lead by example with strong support and participation from senior leadership
- Implement changes gradually in phases to allow people time to adjust
- Celebrate early successes and progress to build confidence in the change process
The key is managing the human side of change by communicating well, gaining input from those impacted, supporting adaptation, and addressing concerns
This document discusses conflict management. It defines conflict and describes its antecedents, episodes, and aftermath. It discusses forms of conflict including task, process, and relationship conflict. Causes and consequences of conflict are explained. Different conflict management styles like competing, collaborating, compromising, avoiding, and accommodating are outlined. The importance of self-awareness, awareness of team dynamics through stages of group development, and taking appropriate action are emphasized for effective conflict management.
Forces for change - Organizational Change and Development - Manu Melwin Joymanumelwin
Given a choice, most organizations prefer stability to change because the more predictable and routine activities are, the higher the level of efficiency that can be obtained. Thus, the status quo is preferred in many cases.
But organizations are not static; they are continuously changing in response to a variety of forces coming from both inside and outside. For leaders, the challenge is to anticipate and direct change processes so that the performance is improved.
Organization development (OD) practitioners can be internal or external consultants who offer professional services to organizations. They specialize in fields like organization design, quality management, and business strategy. They help managers apply OD concepts in their work areas. Effective OD practitioners have strong interpersonal, conceptual, analytical, and consultation skills. They understand theories of planned change and how to design and implement interventions. Practitioners must manage relationships with external stakeholders and understand power dynamics and value conflicts between organizations. They are expected to promote collaboration while also considering competitive pressures. Practitioners must perform their helping role ethically and avoid misconduct or abusing their professional power and clients.
This document summarizes several theories of planned organizational change. It describes Lewin's three-stage change model of unfreezing, movement, and refreezing. It also outlines Kurt Lewin's change model in more detail. Additionally, it discusses the action research model which views change as a cyclical process using research to guide actions. Finally, it introduces the positive model which focuses on an organization's strengths rather than deficits and uses appreciative inquiry.
Power refers to the ability to influence others and is used to achieve goals and gain influence. There are different types of power including legitimate power from one's position, reward power to give rewards, coercive power to punish, information power from controlling information, referent power from personality, and expert power from knowledge. Politics involves intentional acts to enhance self-interest and occurs due to limited resources, different goals and unknown outcomes. Political tactics include attacking others, creating a favorable image, and forming alliances. Factors influencing political behavior include individual efficiency and needs as well as organizational competition and pressures. Political games are played at all levels to resist or counter authority, enhance power, and defeat rivals. Managing power and politics requires recognizing their influence
Power and politics are intertwined in organizations. Power refers to one's authority and influence over others, which can derive from formal positions, control over rewards or resources, expertise, or personal qualities that inspire respect. Politics involve using social networks and influence to benefit oneself or one's interests within an organization. While politics can decrease job satisfaction and productivity if used negatively, some level of politics is necessary for leaders to gain power and accomplish goals, as long as it is practiced ethically. An organization needs both power and politics to provide direction, structure, and assistance to employees, but these forces must be balanced and not allow manipulation or other unethical behaviors.
Organisational conflicts and resolutionrenujain1208
This document discusses organizational conflicts and resolution. It defines organizational conflict as discord caused by opposing needs, values, and interests between coworkers. There are three levels of conflict: intrapersonal within individuals, interpersonal between individuals, and intergroup across groups. Sources of conflict include organizational change, personality clashes, different values, faulty communication, and distrust. While conflicts can negatively impact communication, motivation, and stress, they can also encourage new ideas and better decision-making if resolved constructively. Methods for resolving conflicts mentioned are compromising, forcing, avoiding, smoothing over, and confronting issues. The document emphasizes resolving conflicts respectfully through open communication and finding mutually agreeable solutions.
This document discusses planned organizational change. It notes that planned change aims to prepare an organization to adapt to significant changes in goals and direction. Planned change attempts to impact technology, tasks, structure, and people within an organization. The process of planned change involves identifying the need for change, determining what elements need to change, planning how to implement the change, assessing forces that may drive or restrain the change, and taking action through the stages of unfreezing old behaviors, changing to new behaviors, and refreezing the changes. Managing organizational change is a complex process that requires considerable planning to be successful.
There are three main views of conflict: the traditional view sees it as something to avoid; the human relations view sees it as natural and inevitable; the interactionist view sees some conflict as necessary for group performance. Conflict arises from differences and incompatibilities between parties and can be task-related, relationship-related, or process-related. Negotiation is the process of resolving conflict where parties determine how to allocate scarce resources through bargaining strategies like distributive or integrative bargaining. Personality traits, moods, emotions, and gender can influence negotiation effectiveness. Third parties can take on roles like mediator, arbitrator, conciliator, or consultant to help facilitate conflict resolution.
1. The document discusses the topic of organizational conflict, defining it as a disagreement between two or more individuals that makes coordinating tasks difficult.
2. Sources of conflict included poor communication, workplace romance, jealousy, unequal workload distribution, and ambiguity in tasks assigned without clear directions.
3. The document outlines five approaches to conflict: competing, collaborating, compromising, avoiding, and accommodating. It also discusses the visible expression and potential outcomes of conflicts.
Conflict refers to disagreements that arise from differences in opinions, goals, or views between individuals or groups. There are several types of conflict, including intra-individual, interpersonal, intra-group, and inter-group. Conflicts are generally inevitable and can have both positive and negative effects on organizations. Conflict arises through a process that includes latent conflict, perceived conflict, felt conflict, manifest conflict, and conflict aftermath. Proper conflict management is important for organizational success.
This presentation discusses change management strategies. It defines change management as applying tools, processes, skills and principles to manage people through change to achieve project goals. The key aspects of change management include understanding who is impacted, supporting change teams and strategies, and analyzing risks and resistance. An effective change management strategy considers timing, culture, short-term wins, and clear communication. Strategies include visioning, engaging employees, amending plans based on feedback, committed communication, and managing the change project until the new approach is established.
managing conflict in organization;A case study on Maruti Suzuki Ltd.Chaitrali Gijare
The document discusses conflict management and provides a case study on Maruti Suzuki Ltd. It outlines the 5 stages of conflict management: potential opposition, cognition and personalization, intention, behavior, and outcomes. It then analyzes the 2012 conflict at Maruti Suzuki's Manesar plant in India that resulted in the death of a senior HR executive and property damage. Possible causes of the labor unrest included wage disparities, lack of trust between workers and HR, poor communication between management and workers, and dissatisfaction among both permanent and contracted employees. The conclusion stresses the importance of HR increasing involvement at the floor level with workers to improve communication and prevent such conflicts.
The document discusses workplace conflict and strategies for managing it. It defines workplace conflict as disagreement between individuals, teams, or departments in an organization. While conflict is natural and sometimes beneficial, it must be properly managed. The document outlines various views of conflict, sources of conflict, and styles of conflict management, emphasizing collaboration and problem-solving as the most constructive approaches.
The document discusses various aspects of organizational change including defining organizational change, change management, forms of change (planned, unplanned, radical, transformational), forces for change (external and internal), resistance to change and strategies for managing resistance. It also summarizes approaches to managing organizational change including Lewin's three step model, Kotter's eight step model, action research and organizational development. Finally, it discusses creating a culture for change and innovation in organizations.
This document summarizes an organizational politics presentation. It discusses how politics exists in all organizations and can be understood and managed. It provides research findings on how political activity increases at higher levels and in larger organizations. It also discusses the ethical use of political power and influence strategies like rational persuasion. Overall, the presentation aims to help people become better "organizational politicians" by understanding sources of power, gaining political skills, and using their influence in an ethical manner for the benefit of their departments and organizations.
This document defines ethics and organizational ethics, and discusses politics done well and poorly in organizations. It provides tips for increasing political influence through building support ethically. Politics is defined as the study of influence and influential people are those who have the most access to resources and deference of ideas. Power is the ability to get things done as wanted. The dark side of politics includes deception and intimidation. Guidelines are provided for ethical political behavior, including having the intent to serve people outside oneself and the organization, ensuring individuals understand the intent of influence, and allowing fair treatment of all.
Leadership & advocacy in volunteer programsAnthony McAdoo
Slides for a workshop that I presented on March 29, 2011 to volunteer coordinators in Little Rock, AR as part of their preparation to sit for the CVA exam.
Organizational politics refer to informal, unofficial efforts to influence an organization and achieve objectives. They are shaped by factors like organizational structure, performance standards, and environmental uncertainty. While politics can negatively impact productivity and employee perceptions, they can also positively motivate employees and improve efficiency when used strategically. The document recommends encouraging positive political behaviors that further goals and controlling negative practices to balance these effects.
This document outlines a workshop on navigating organizational politics. The workshop will discuss identifying organizational boundaries, assessing methods for navigating politics, building trust, overcoming obstacles, stakeholder involvement, understanding positions and interests, collaborative negotiation techniques, and combating territoriality. The goal is to help participants effectively communicate across boundaries to achieve business results.
This document discusses organizational politics and political behavior in organizations. It defines organizational politics as managing influence to obtain ends not sanctioned by the organization or using non-sanctioned influence to achieve sanctioned ends. Politics in organizations can have both positive and negative functions. Positively, it can promote flexibility, meritocracy, multiple perspectives, and facilitate change. However, it can also lead to inequality, distorted decision making, inefficiency and a hoarding of power. Reasons for political behavior include scarcity of resources, competition for power, non-programmed decisions, ambiguity, subjective performance evaluations, complex technology/environments, and organizational change. The document outlines some devious political tactics like embracing or demolishing opponents, dividing
This document discusses various topics related to organizational change and power dynamics. It describes four types of change agents, three common roles they take on, and 10 characteristics of successful change. It also lists four common reasons why change efforts fail and five sources of power within organizations. Throughout, it provides definitions and explanations of key change management and power/politics-related concepts.
Trust in Leadership : An Evidence Based Approach slideshare.pptxebbnflow
What are the underlying reasons that leaders are able to lead their people during times of uncertainty and change?
This session explores the evidence behind how leaders were able to garner a sense of trust from their people.
The document discusses the six traits of political skill: social insight, interpersonal impact, network function, thinking before speaking, management, and clear sincerity. It provides details on each trait, such as being socially astute, building relationships, effective networking, controlling impulses, balancing relationships at different levels of an organization, and exhibiting honesty. The document also notes that political skills can help one maintain a positive image and improve performance, and suggests ways to develop these skills, including sharpening perceptual skills, improving interpersonal skills, and learning effective networking.
How can you tell if a manager has political skills? Answer:
When they don't seem to possess such skills at all. Honest, genuine, candid, and effective behavior is related to political knowledge. Politicians who are not politically savvy can be seen as manipulative or selfish. Wajid khan discusses different traits below.
A politically savvy leader masters these six traits:
social insight
Interpersonal impact
network function
think before you speak
to manage
clear sincerity
Leaders with behavioral flexibility who can adopt all six policy competency practices are better at optimizing and leveraging their relationships with others in the workplace. Proper use of political skills can help maintain a positive image within an organization and improve individual, team, and organizational performance.
How to become more politically savvy
Leaders are at their best when they also have political knowledge, as well as traditional managerial skills in areas such as budgeting, planning, and coordination. You must be particularly good at making a good impression and influencing persuasion.
Canadian politician Wajid khan suggests You can develop these behaviors and improve your political skills by focusing on the following six skills:
1. Sharpen your perceptual skills.
Socially astute managers are good at reading people's non-verbal behavior and intuitively understanding the motivations of others. Being more aware of yourself and others in social situations can improve your self-esteem and allow you to interpret the behavior of others better.
2. interpersonal skill
Influential interpersonal influencers build strong relationships by building good relationships, communicating, and being liked. Being more comfortable with an interpersonal leader can improve your judgment, help you know when to assert yourself, and lead to more supportive relationships. Skilled influencers are sometimes overtly political. They are simply playing the political game reasonably and comfortably.
3. Learn effective networking.
Leaders with solid networking skills build friendships and profitable working relationships by garnering support, negotiating, and managing conflicts. A seasoned networker knows how and when to use others to obtain the resources needed to accomplish personal and organizational tasks. Wajid khan Mp refers They are also seen as willing to retaliate and have a network perspective.
The document discusses the six traits of political skill: social insight, interpersonal impact, network function, thinking before speaking, management, and clear sincerity. It provides details on each trait, such as being socially astute, building relationships, effective networking, controlling impulses, balancing relationships at different levels of an organization, and exhibiting honesty. The document also notes that political skills can help one maintain a positive image and improve performance, and suggests ways to develop these skills, including sharpening perceptual skills, improving interpersonal skills, and learning effective networking.
Power refers to the ability to influence others and make things happen as desired. There are various sources of power within organizations, including legitimate power, reward power, coercive power, expert power, and referent power. Empowerment involves managers helping others acquire and use power to make decisions affecting themselves and their work. Organizational politics involves intentionally enhancing self-interest through activities to develop and use power and resources to achieve preferred outcomes. Factors like available rewards and punishments influence political behavior. Managing politics effectively requires understanding the organizational culture, building credibility and support networks, implementing clear policies, and acting consistently with communications.
Politics relates to the ways people gain and use power in organizations. Political activities in an organization are inevitable and managers should manage them carefully.
John P. Kotter discusses the differences between leadership and management. Management involves planning, budgeting, organizing staff and controlling problems. Leadership involves coping with change, setting direction, aligning people and motivating them. Successful organizations actively seek people with leadership potential and expose them to experiences to develop that potential. Leadership is important for organizations to cope with changes like new technologies, deregulated markets, and shifting demographics. Leaders prepare organizations for change and help them through difficulties.
Respond to discusson questions belowRead your peers’ answers.Pr.docxkhanpaulita
Respond to discusson questions below:
Read your peers’ answers.
Provide substantive comments by
contributing new, relevant information from course readings, Web sites, or other sources;
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Discussion Question #1
Identify three (3) possible dissertation research topics related to organizational leadership. Make sure your topics are current and relevant to the field.
1.
How does leadership style of principals affects teacher and student performance?
2.
Leadership traits and beliefs. How does personality types, spiritual beliefs and gender how it boosts or weakens their leadership
3.
Leadership Organizational innovativeness when it comes to non-profit organizations. How to keep volunteers inspired?
Discuss some of the leadership problems or opportunities that each of these three studies addresses.
Leadership issues that arise in schools are many across the board; from student bullying teachers, to academic failure and at risk youth alternative school retention. Principals leadership affect subordinate’s teachers and students alike.
As school leaders, principals can influence student achievement in several ways, such as hiring and firing of teachers, monitoring instruction and maintaining student discipline, among many others. When leadership influence is not positive but seen in a negative way what are the effects on subordinates?
Serving others comes from a form of servitude and passion for a cause. Robert Greenleaf states, “The servant-leader is servant first. It begins with the natural feeling that one wants to serve. Then conscious choice brings one to aspire to lead. The best test is: do those served grow as persons; do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?” (Spears,2005).
Non-profit organizations volunteers can be tough to maintain. Leadership in non-profit organizations must continually inspire their workers with a passionate and charismatic approach. Some can be dedicated to the cause but not the organization, needing tangible evidence of the changes they are making in the lives of others. Volunteer do not depend on the organization for steady income. Innovative ideas to keep the passionate for the cause and offer other incentives are important. Non -Profit leaders face various hurdles. Financial hurdles, Operational effectiveness, competition of resources and grants to help fund the organization. Are servant leader the best leadership model for non-profit organizations? (Parris & Peachey, 2013).
Some religious doctrin ...
The document discusses various concepts and theories related to political leadership. It covers 34 strengths identified by StrengthsFinder, defines leadership as the ability to influence others towards a shared vision, and discusses sources of power like legitimate authority, coercion, and personal reference. It also outlines principles of influence, different currencies of leadership, how to create change by overcoming denial, and steps to lead change like creating urgency and celebrating short-term wins.
1) Advocacy is defined as a process to influence policy and decision makers through strategically using information to change policies that affect disadvantaged groups. It involves changing attitudes, actions, policies, and laws by influencing powerful individuals and organizations.
2) Successful advocacy requires getting to know key players, committees, and decision makers. It also involves creating strategic alliances, anticipating opposition strategies, and using media strategically.
3) Effective advocacy planning identifies influencers and decision makers, understands their perspectives, and develops evidence-based messages and promotion strategies tailored to specific audiences.
Working with Transgender Voices Westminster Choir College Jamie Mitchell
This document discusses working with transgender voices, with a focus on vocal training for male-to-female and female-to-male transgender individuals. It covers the role of hormones and vocal fold size in determining vocal range. For male-to-female voices, it recommends techniques like raising the larynx and targeting speech in the F3-F4 octave. For female-to-male voices, it notes the larynx may enlarge and cause vocal issues like cracking during voice change. Exercises like yodeling are suggested to help muscles relax. The document stresses creating a safe space and listening to each student's experience without pressing the voice or issues. It aims to increase comfort discussing transgender voices through education.
Rider University Ed.D. in Educational Leadership LaunchJamie Mitchell
This Power Point was shared by Dr. Len Goduto at the reception to celebrate the launch of Rider University's Ed.D. in Educational Leadership program. Learn more at www.rider.edu/edd
Presentation from the February 2017 Mindfulness Symposium at Rider University. Focuses on Mindful Leadership: Self-reflection and self-care in leadership, and empathic and reflectiove reflective leadership
This document outlines the agenda for an Organizational Leadership Program learning lab on effective meetings. The agenda includes introductions, establishing group norms, exercises on communication patterns and decision making, and a discussion on constructive disagreement. For the communication patterns exercise, groups will discuss different meeting "characters" and how to address problematic behaviors. Decision making approaches that could be used are also outlined such as consensus, voting, or using Robert's Rules. The lab aims to teach participants how to work effectively together and make decisions in meetings.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...dsnow9802
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A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
A team is a group of individuals, all working together for a common purpose. This Ppt derives a detail information on team building process and ats type with effective example by Tuckmans Model. it also describes about team issues and effective team work. Unclear Roles and Responsibilities of teams as well as individuals.
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
Sethurathnam Ravi: A Legacy in Finance and LeadershipAnjana Josie
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
12 steps to transform your organization into the agile org you deservePierre E. NEIS
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Alexey Krivitsky
Is Agile dead? It depends on what you mean by 'Agile'. If you mean that the organizations are not getting the promised benefits because they were focusing too much on the team-level agile "ways of working" instead of systemic global improvements -- then we are in agreement. It is a misunderstanding of Agility that led us down a dead-end. At Org Topologies, we see bright sparks -- the signs of the 'second wave of Agile' as we call it. The emphasis is shifting towards both in-team and inter-team collaboration. Away from false dichotomies. Both: team autonomy and shared broad product ownership are required to sustain true result-oriented organizational agility. Org Topologies is a package offering a visual language plus thinking tools required to communicate org development direction and can be used to help design and then sustain org change aiming at higher organizational archetypes.
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Dr. Nazrul Islam
Healthy economic development requires properly managing the banking industry of any
country. Along with state-owned banks, private banks play a critical role in the country's economy.
Managers in all types of banks now confront the same challenge: how to get the utmost output from
their employees. Therefore, Performance appraisal appears to be inevitable since it set the
standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
4. The Nature of Organizational
Change
4
◦ Causes of change
◦ Reactions to change
◦ Active Resistance
◦ Passive Resistance
◦ Compliance
◦ Enthusiastic Support
◦ Challenges to leading change
5. “Organizational politics refers
to a variety of activities
associated with the use of
influence tactics to improve
personal or organizational
interests.
5Jarrett, M. (2017, April 24)
6. Organizational
Politics & Change
◦ Organizational politics are informal,
unofficial, and sometimes behind-
the-scenes efforts to sell ideas,
influence an organization, increase
power, or achieve other targeted
objectives .
◦ The Politics of Change is the use of
or need for power acquisition
behavior in order to implement new
ideas in an organization.
6
Brandon, R., & Seldman, M. (2004); Hochwarter, W.A., Witt,
L.A. and Kacmar, K.M. (2000); Schein, V. E. (1985)
7. Change Leaders
◦ Cannot ignore organizational politics
◦ Should exploit political factors
◦ Must understand the political terrain
7Jarrett, M. (2017); Lientz, B. (2004)
9. The Weeds: Identify and get
involved with informal
networks
The Rocks: Draw on your own
and others formal sources of
power
The High Ground: Develop
teams that can operate outside
of formal structures
The Woods: Make the implicit
explicit
9
11. 11
CHANGE MANAGERS CHANGE LEADERS*
● Move things along
● Focuses on an orderly process
● Keep the process under control
● Avoid disruptions
● Rely on task forces
● Focus on moving from current state
to desired state
● Create a sense of urgency
● Build coalitions
● Form a strategic vision
● Enlist volunteers and ambassadors
● Enable action by removing barriers
● Generate short term wins
● Sustain acceleration
● Institute change
*Kotter, J. (2014).
13. 13
Horizon Scanning
◦ Identify threats and opportunities
◦ Assess the political environment
◦ Identify formal and informal influencers in
your organization
14. 14
Recognizing Undercurrents
◦ Know what issues are facing stakeholder
◦ Be aware of who is vying for power
◦ Identify organizational conflicts
15. 15
Embracing Skeptics
◦ Know who the active resistors are
◦ Identify their fears and perceived
roadblocks
◦ Go for the low hanging fruit
16. 16
Role Modeling
◦ Walk the walk
◦ Show your political skill
◦ Demonstrate your commitment to the
organization
19. Want to Learn More?
Professional
Development
Class
Facilitating Culture
and Process Change in
Organizations
Contact Jamie Mitchell
at jmitchell@rider.edu
MS Higher
Education,
Assessment,
Analytics and
Change
Leadership
Inspire change in
higher education with
enterprising, data-
driven solutions.
rider.edu/heaacm
MA
Organizational
Leadership
Developing people-
oriented leaders
rider.edu/orgleader
19
21. 21
Resources
Brandon, R., & Seldman, M. (2004). Survival of the savvy: High-integrity political tactics for
career and company success. New York: Free Press.
Hochwarter, W.A., Witt, L.A. and Kacmar, K.M. (2000) Perceptions of Organizational
Politics as a Moderator of Relationship between Conscientiousness and Job Performance.
Journal of Applied Psychology, 85, 472-478
Jarrett, M. (2017, April 24). The 4 types of organizational politics. Harvard Business Review.
Retrieved from https://hbr.org/2017/04/the-4-types-of-organizational-politics
Kotter, J. (2014). Accelerate. Cambridge, MA: Harvard Business Review Press
Lientz, B. (2004). Politics and the resistance to change. In Breakthrough IT Change
Management (pp. 33–47). https://doi.org/10.1016/B978-0-7506-7686-1.50005-2
Schein, V. E. (1985). Organizational realities. The politics of change. Performance +
Instruction, 24(2), 1–5. https://doi.org/10.1002/pfi.4150240202
University of Minnesota Libraries (2019). Organizational Behavior. Open Source Text.
Editor's Notes
[ Jamie provide instructions for questions and chat box]
Good afternoon! Thank you for joining me for the Politics of Change webinar
________________________________
Nav on left to advance
Use headset
Go on 11:45 to test
Set up poll - can practice on Monday (LetJamie know) - email is poll instructions
Send Jamie prepared questions and final deck
I am Tricia Nolfi and am program director for the MS Higher Education, Assessment and Analytics and the MA Organizational Leadership Programs at Rider university
I wanted to do this webinar because I love organizational change and have always been fascinated with the politics that emerge during times of change.
POLL: How many of you enjoy change?
So, judging from your response to the poll [ TBD ]
When it comes to organizational change—like many things—people have good experiences and bad experiences. But for tsh eof us who are leading change efforts,we want to do everything we can to make is a positive and rewarding experience for our colleagues and the organization as a whole. So, over the next hour we’ll briefly discuss the nature of change but spend most of our time discussing politics. And I suspect that when I say the word politics, for many of you that holds some negative connotations. But, it can also be a positive thing.
But before we tackle that topic, let’s spend a few moments discussing the nature of change.
There are many causes of change in our organizations including changing demographics, advances in technology, globalization, market conditions, or positive or negative performance.
Organizational leaders address these causes by implementing change strategies...which can cause a wide range of reactions to change. Active resistance is the most negative reaction and those who engage in active resistance may sabotage the change effort and be outspoken objectors to the change. In contrast, passive resistance is when an individual is disturbed by changes without necessarily voicing these opinions. Instead, passive resisters may quietly dislike the change, feel stressed and unhappy, and even look for an alternative job without necessarily bringing their point to the attention of leaders. Compliance, on the other hand, involves going along with proposed changes with little enthusiasm. And as a leader, you cannot really tell if these individuals are on board or not. And finally, those who show enthusiastic support are defenders of the new ways of working and ideas and actually encourage others around them to give support to the change effort as well. Ideally, we want those enthusiastic supporters in our organizations.
So with these reactions, come obvious challenges to leading change. The first being trying to assess organizational members’ reactions—which of the four are they? Then, there is the challenge about how individuals are introduced to change. Many change efforts fail because people are insufficiently prepared for change. Finally, there is the challenge that other leaders within the organization are not on board with the change efforts or are using the opportunity to pursue their own interest and goals—rather than the goals of the organization. And that’s where politics can come into play.
And that leads us to politics.
Organizational politics refers to a variety of activities associated with the use of influence tactics to improve personal or organizational interests.
Politics by its very nature is not a bad thing—it can be good. However, when politics chooses to rear its ugly head it can disrupt the organizational change process. So as we move forward with this webinar, be mindful that politics can be positive or negative.
ASK: Can anyone give an example of the negative influence of politics during an organizational change?
Let's dive a little deeper into politics and change.
So, what do I mean by organizational politics? Organizational politics are informal and unofficial, and sometimes occur behind-the-scenes. It’s an individual’s effort to sell ideas, influence a process—like change— or influence a facet of the organization. The goal here is to achieve a specific objective. Commonly, politics have been viewed in a negative light, but politics can be positive. Organizational politics become problematic when they are intended to derail plans and focus on benefiting the few— rather than the whole—organization.
The Politics of Change is a facet of organizational politics. It is the use of or need for power acquisition behaviors in order to implement new ideas in an organization. This definition by Virginia Schein is positive in focus. And as leaders, we can use politics to achieve our change goals. But, today we will also discuss how to address negative political behaviors.
So, how does this affect our ability to lead while pursuing change?
I think there are three things to keep in mind when leading change:
Leaders cannot ignore organizational politics. It is present in every change situation. Again, politics can be good or bad, but you need to be attuned to the negative undercurrents that may be at play.
A key takeaway from our discussion today is that change leaders must exploit political factors and use them for the advantage of implementing change. So, what do I mean by “exploit”? You want to first recognize that politics is a fact of organizational life. No matter what you say or do, political factors do not disappear. Understand the nature of politics in your organization and use that knowledge to leverage influence for the changes you are pursuing. [Example]
Leaders have to understand the specific political situation—the terrain—in the organization so they can use this knowledge in getting support for lasting change. This is part of the politics of change.
In tandem, these behaviors can lead to success.
ASK: Any questions about the positive nature of politics?
So, let’s explore the political terrain topic a bit more.
I really love these metaphors that describe the political terrain of an organization and how leaders can respond to the varying dynamics. Organizations can move through these various terrains—even during a single process of change.
The Woods are the implicit norms, hidden assumptions, and unspoken routines of the organization. You know they are there but you may not be able to clearly see or identify them. The woods can provide cover and safety for people in your organization or they can be a place where good ideas and necessary changes get lost. Sound familiar? When change is introduced, someone may focus solely on the presenting issue in the absence of recognizing the culture and unwritten practices. So thinking back to the reactions to change—in this terrain you may see those who are compliant with the changes...or those who resist. [Example]
The Weeds: In this quadrant, personal influence and informal networks rule. Always. It’s called “the weeds” because it’s a dynamic that grows naturally, without any maintenance...and eventually takes over your yard! It can be a good thing, but if left unchecked, the weeds can choke out other growth—allowing nothing (or no one) else to emerge. In these circumstances, informal networks can be an alternate force to legitimate power and ultimately, the long-term interests of the organization. This is where you might find your active and passive resistors residing.
Power in “the rocks” rests on individual interactions and formal—or “hard”—sources of authority such as title, role, or access to resources. It might also include political capital that arises from strong ties to a high status group such as the budget committee, a special task force, or being a part of the senior management team. The rocks serve as a stabilizing foundation that keeps an organization steady but through it’s formal and perhaps rigid, reporting relationships and power structure it can inhibit change efforts. Here you may find active resistance from those who find comfort in existing structures and protocols.
Finally, the High Ground combines formal authority with organizational systems. It’s the rules, structures, policy guidelines, and procedures that form the basis of political activities. The benefits of these rules and procedures are that they provide a check against the whims of charismatic or autocratic individuals. You can think of the ‘high ground’ as providing guide rails for the rocks. A problem with organizations on the high ground is that they tend to be risk-averse as members are favor the stability of what is known. This can pose an issue when trying to implement new ideas or ways of thinking. Here, you might find active resistors to the proposed change.
So, as you see from these examples, it poses challenge for leaders to engage enthusiastic supporters to the change efforts due to these facets of organization politics. And your goal is to foster the growth of those supporters. But you have to know how to navigate the political terrain.
So, how do you do that? As you lead a change process, you may come across one or several of these scenarios.
If you are stuck in The Weeds, identify and get involved with informal networks and identify the key power brokers in those networks. Become ally with them so that you can increase your own influence as a change leader. Now keep in mind that these power brokers may not be designated by organizational position. They can be the employee who has been with the organization for 20 years or a shop steward in a union. Now if these individuals are doing more harm than good, you can try to isolate them by developing a counter-narrative and strengthening connections with other networks. [example]
The Rocks: This is probably the most challenging of situations to navigate. Here, you must draw on formal sources of power in the organization, rather than fighting against them. And depending upon your our position, you might find this intimidating. Your best bet is to redirect the energy of an uncooperative manager either through reasoned argument or by appealing to their interests. Remember---politics is about use of influence to improve personal or organizational interests.
If you are stuck on the The High Ground you can try emphasizing that not changing can be even riskier than trying something new. Here you can surface the dissatisfaction of employees and other stakeholders so they see the benefit of the new approach. You can also argue that a separate group or task force needs to be set up to examine an issue or to bridge silos. This creates a working space outside of the formal organizational structures, norms, and routines of the organization—it can be an alternate source of power that may help you move your efforts along. Such groups can also revitalize innovation and change.
When you are in The Woods make the implicit explicit and openly discuss the norms and expectations of the organization. Once the implicit assumptions are out in the open, ask organizational members to reflect on whether they’re helping your organization or hindering it. Yes, this leads to discussions about things are getting done—but sometimes you have to pull back the curtain and see what the Wizard is up to!
So as we discussed earlier, organizational politics refers to the use of influence to improve personal or organizational interests. By being aware of the terrain in which you walk, you can identify specific tactics to increase your power to influence change in your organization.
Now that we have an understanding of change and how politics influence, I want to spend a few moments discussing change leadership.
ASK THE QUESTION: What is the difference between managing change and leading change?
Is one better than the other?
Both leaders and managers are needed. But change leaders through their engagement with others throughout the organization will be more attuned to change politics. You need good managers to work with you to help manage the process, but leaders are deeply attuned to the need of organizational members throughout the process and the overarching vision.
Change leadership is focused on transforming organizations. If you look at the process that leaders use to facilitate change, you will note that the first four actions: Create a sense of urgency
Build coalitions, Form a strategic vision, and Enlist volunteers and ambassadors not only require leaders to be intuned with the organization culture, but they have to have a sense of the political undercurrents that at be at play. For example, if the organization has power on the hard, rigid rocks then building coalitions may prove difficult. The effective change leader will know what startegies to employ to increase his or her power in an effort to enable action and institute change.
So,, as we begin to wrap up, I want to focus on four behaviors that change leaders can use to manage the politics of change.
Horizon scanning involves identifying early signs of potentially important developments through an examination of potential threats and opportunities. This involves exploring both the internal and external environment that may impact the change effort.
As we just discussed, Assessing the political dynamics and terrain of the organization is critical and then taking necessary steps to alter your strategy based upon the political dynamics.
Knowing who the formal and informal influencers can provide insight as you build coalitions and recruit ambassadors for the change. Horizon scanning can help leaders develop the big picture—that strategic vision— and the related issues to be examined.
To be effective, change leaders need to be in touch with the issues affecting their stakeholders. Be attuned to the mood in the organization and have your ear to the ground. This wil clue you into any issues that may be pressing against your efforts
People in organizations compete for power especially when there is a perception of scarce resources and opportunities. In other words, people cannot get the power they want just for the asking. As we discussed before, They will use their influence to achieve their own personal needs.
Organizational leaders strive for commitment to a common purpose. It’s what they should do. But the reality is that conflicts of interest exist among people who ultimately share a common goal and are supposed to work together. This is a primary cause of organizations being political—conflicts of interest. [Example: An employee is told that his scope of responsibilities will be cut for the benefit of the organization. This causes a conflict. Should the employee acquiesce for the idea of common good or fight in the service of their self-interest? So, a leader needs to be aware how this conflict of interst may impact the employees’ ability support or even fully engage in change.]
Michael Corleone in the Godfather said, “Keep your friends close, and your enemies closer.” Now, I don’t want you to think that those who are not buying into the change are your enemies, but the implication of this quote is that you should know well those who are working against your efforts.
Identify what is causing those individuals to work against your efforts. [Example: RIAS implementation and job loss]. Enable them by removing barriers
One of the best way to get the skeptics on board to your change efforts is to generate short term wins. And it’s not just going for that low hanging fruit but in recognizing how organizational members contributed that success.
And finally, the last thing you must do is be a role model. So, how does role modeling affect politics of change?
Your employees and colleagues take their attitudinal cues from you, so practice what you preach. Don’t just talk the talk but walk the walk. Display a positive attitude in the face of adversity, steer clear of gossip, and never openly criticize the decisions of others. That’s what you would expect of others, right?
Political skill refers to a leader’s interpersonal style, including her ability to relate well to others, self-monitor behaviors, alter her reactions depending upon the situation they are in, and inspire confidence and trust. Individuals who are high on political skill are more effective at influencing others...including superiors.
Finally, demonstrate your investment in and commitment to the organization. This models good political behaviour. If you are highly invested in your organization you will be more likely to successfully navigate the politics of change because you obviously care deeply about the fate of the organization.
These behaviors speak directly to your ability to influence others—a critical skill necessary in leading change and managing politics.
So as we wrap up,
ASK: With the XX minutes we have remaining, are there any questions?
If you enjoyed this webinar I wanted to share with you some options to leran more.
We have a 7 week online class, Facilitating Culture and Process Change in Organizations, that you can take later this Fall in October and again in 2020. You can take this course as a noncredit, professional development option.
At Rider we also have two graduate programs that have change leadership as a central component of the curriculum. Both can be taken in fully online accelerated formats. You can view our website or contact me after today.