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The Millenials Drive Change in Business

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Contact Centre Management Group
Contact Centre Management Group

The document discusses the characteristics and values of Millennials and their impact on business. Millennials seek collaboration, stimulating work environments, and innovative company cultures. They are driven by new ideas and changing work constantly. Businesses must focus on customer experience, peer recommendations, and two-way communication over traditional marketing. To attract and retain Millennials, companies need to change their brands, offerings, management styles, and implement strategies to gain their loyalty.

BusinessTechnology
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The Millenials By: Litsa Roussos
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introduction cont… ,[object Object],[object Object],[object Object],[object Object],[object Object]
The New Leaders ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What will lead successful companies to drive growth? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Millennial Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About the Study ,[object Object],[object Object],[object Object],[object Object],[object Object]
The DNA of the Millenials ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
The DNA of the Millenials cont… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Earn Up Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
The Product ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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The Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
The Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
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The Future of Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
10 Core Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
10 Core Principles cont… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Impact of the Millenials on our Business We must change ,[object Object],[object Object],[object Object],[object Object]
YouTube.com ,[object Object],[object Object],[object Object],[object Object],[object Object]

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