The delivery of projects is often focussed around milestones to be hit, budgets to be kept to and scope to be delivered. During these discussions a basic, but often overlooked fact, is that it is people who deliver projects. Ultimately, without a well-motivated and dedicated team of people, no project would ever be completed. A slick project process with strong governance may make you feel good, but unless the people involved adhere to it, you won't get very far. People have feelings, get stressed and have other pressures which need to be understood to ensure project success. People also have limits, which if pushed beyond, can mean short term success is coupled with longer term problems. To continue to deliver projects, a sustainable project approach is needed, and core to this are the talented people who do the work.