Presented to The Conference Board earlier this year, this is my most complete and up-to-date view of how we can accelerate digital transformation in most organization using outside-the-box thinking, and taking advantage of the inherent power of digital networks and people to collaborate, innovate, and scale.
As organizations seek their footing in a turbulent business environment, they require strong leaders at the helm. The rapid changes associated with digital disruption can be disorienting, so many of us assume the leadership handbook must be completely rewritten for the digital age.
Is it possible the leadership challenges of the digital world are more the same than different but we are overly focused on whatâs different because we are so alarmed by the threats to the status quo?
Understanding digital transformation involves understanding the DNA of your company, your employees, and your customers to identify the best way to deliver value and increase organisations' positive impact on revenue, employee retention, and customer experience.
This requires a change management approach and to look at 5 key pillars:
1. The Business model
2. The Operational model
3. Leadership & Capability
4. Customer Experience
5. Technology
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...Ketan Kakkad
Â
This is a 2015 deck - somewhat outdated but contextually still very relevant.
According to World Economic Forum, we are in the midst of 4th Industrial Revolution triggered by FUSION of technologies! Convergence of these Digital Technologies is already disrupting existing and well established business models! Please note that this deck has not been touched since early 2016 (uploading just now in mid-2017), so some aspects might be little bit outdated. I would love to hear your thoughts in comments, and do not hesitate if you wish to discuss specifics or engage in a deeper conversation on how we can help you shine through your Digital Journey.
What is Digital transformation?
Far too often digital transformation is confused with Digitalization or with Digitization with a key focus on technologies or platform. But Digital transformation is not about technologies: it's about transforming the whole prganisation through a system thinking approach and it's about rethinking operational models, business models, processes, and policies, taking people, both employees and customers at the core of the process.
Because the goal of any digital transformation is to increase value creation for the business through digitally enhanced processes that increase internal efficiency and overall customer and employee satisfaction.
Digital transformation is en emergent need in today's post-industrial society: we moved fast from an industrial to a post-industrial era, however operational models and management practices haven't evolved fast enough.
For this reason, many organisations prefer to think of Digital transformation as the adoption of digital technologies on the top of mainly inefficient and obsolete operational models, rather than facing a true in depth transformation that begins with understanding the current culture, the customers, and the overall business.
These slides, were presented to students from IIM (india) at ESPC London on July 27th 2017 with the goal to provide tomorrow's digital leaders a broad vision of what is digital transformation by looking at what and the reasons why change is happening in the business world, define Digital transformation and its dimensions through the lenses of an Experience economy and a post-industrial era. The presentation also presents the Competing Value Framework as a key tool to start understanding organsation's culture and define a digital transformation roadmap and strategy.
Author mentioned (and inspirers):
- Daniel Bell (the post-industrial society)
- Joe Pine (Experience Economy
- The ClueTrain Manifesto
- Quinn and Cameron's Competing design framework
- Brian Solis
- Nichola Negroponte
As organizations seek their footing in a turbulent business environment, they require strong leaders at the helm. The rapid changes associated with digital disruption can be disorienting, so many of us assume the leadership handbook must be completely rewritten for the digital age.
Is it possible the leadership challenges of the digital world are more the same than different but we are overly focused on whatâs different because we are so alarmed by the threats to the status quo?
Understanding digital transformation involves understanding the DNA of your company, your employees, and your customers to identify the best way to deliver value and increase organisations' positive impact on revenue, employee retention, and customer experience.
This requires a change management approach and to look at 5 key pillars:
1. The Business model
2. The Operational model
3. Leadership & Capability
4. Customer Experience
5. Technology
Digital Transformation: A $1 Trillion Opportunity (Note: 2015 deck - somewhat...Ketan Kakkad
Â
This is a 2015 deck - somewhat outdated but contextually still very relevant.
According to World Economic Forum, we are in the midst of 4th Industrial Revolution triggered by FUSION of technologies! Convergence of these Digital Technologies is already disrupting existing and well established business models! Please note that this deck has not been touched since early 2016 (uploading just now in mid-2017), so some aspects might be little bit outdated. I would love to hear your thoughts in comments, and do not hesitate if you wish to discuss specifics or engage in a deeper conversation on how we can help you shine through your Digital Journey.
What is Digital transformation?
Far too often digital transformation is confused with Digitalization or with Digitization with a key focus on technologies or platform. But Digital transformation is not about technologies: it's about transforming the whole prganisation through a system thinking approach and it's about rethinking operational models, business models, processes, and policies, taking people, both employees and customers at the core of the process.
Because the goal of any digital transformation is to increase value creation for the business through digitally enhanced processes that increase internal efficiency and overall customer and employee satisfaction.
Digital transformation is en emergent need in today's post-industrial society: we moved fast from an industrial to a post-industrial era, however operational models and management practices haven't evolved fast enough.
For this reason, many organisations prefer to think of Digital transformation as the adoption of digital technologies on the top of mainly inefficient and obsolete operational models, rather than facing a true in depth transformation that begins with understanding the current culture, the customers, and the overall business.
These slides, were presented to students from IIM (india) at ESPC London on July 27th 2017 with the goal to provide tomorrow's digital leaders a broad vision of what is digital transformation by looking at what and the reasons why change is happening in the business world, define Digital transformation and its dimensions through the lenses of an Experience economy and a post-industrial era. The presentation also presents the Competing Value Framework as a key tool to start understanding organsation's culture and define a digital transformation roadmap and strategy.
Author mentioned (and inspirers):
- Daniel Bell (the post-industrial society)
- Joe Pine (Experience Economy
- The ClueTrain Manifesto
- Quinn and Cameron's Competing design framework
- Brian Solis
- Nichola Negroponte
New leadership in the digital age: Chief Digital Officer, Community Managers and Change Agents and Activists. Based on data from recent digital workplace survey by Jane McConnell.
PwCâs Trends in People Analytics report highlights our recently published 2015 PwC Saratoga US benchmark data, as well as the implications for people analytics functions and key trends for consideration.
Digital Transformation: What it is and how to get thereEconsultancy
Â
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
The Next Normal Digital Transformation In A Post-pandemic FutureSeta Wicaksana
Â
Technology offers businesses across industries incredible potential to engage with people around the world at a momentâs notice. Prior to the pandemic, many organizations were just beginning to see the potential that many of these capabilities offered their businesses. However, when in-person meetings and work were limited in response to Covid-19, they quickly realized just how powerful technology can be. The pandemic helped to accelerate digital transformation and created a landscape that will continue to encourage innovation and technological adoption moving forward. As businesses begin to better understand the capabilities of these types of modern technology, they will also begin to understand the opportunities that lie before them, even after the pandemic is over.
Digital transformation is more necessary during this crisis, not less. But that doesnât mean it will look the same as it did before the pandemic. Resourcesâboth in terms of talent and moneyâwill likely be constrained. Digital initiatives may need to be reprioritized based on relevance in the current environment. New problems and opportunities may come to light with greater urgency. For some businesses, the forces of disruption may be so great that the long-term strategic vision will need to be overhauled. And any digital transformation roadmap that does not deliver value at every increment will need to be reimagined. The key is continuing to experiment and innovate with digital solutions front and center. With the right approach, businesses can come out of the fray stronger, more agile, and more customer-centric than before. Foremost, digitisation is accelerating. To lead in the post-COVID-19 world.
There will be no âreturn to normalâ. The coronavirus is permanently reshaping the way we live and work. Some of the behaviors developed in crisisâincluding wide-scale digital adoptionâwill outlast the pandemic, well after restrictions on activity are lifted. To stay competitive, organizations must respond to these behavioral changes and meet emerging customer demands. Savvy organizations will focus now on leveraging advanced analytics to extract insights from their customer data and continue internal and external data integration efforts to develop a more holistic view. Detecting those signals of change early will be crucial to optimizing the customer experience and redefining customer value propositions in line with evolving preferences and needs.
Digital Transformation From Strategy To ImplementationScopernia
Â
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
Digital technology is everywhere. As a consequence, companies need fully embrace the digital transformation. To succeed, it is no longer sufficient to optimize front offices and increase customer experience by using digital. Instead, companies need a solid enterprise-wide transformation to reap the full potential of digital. We team up with clients to explore and define a digital strategy and road map to this end, thereby also creating a kick starter for change.
Organize for Complexity, part I+II - Special Edition PaperNiels Pflaeging
Â
The future of the Organization.
Special Edition of the BetaCodex Network´s white papers on Organizing for Complexity - two papers in one! Illustrations by Pia Steinmann
This presentation is tailored for organizational leaders who are interested in using digital to gain competitive advantage. It provides a systematic approach for steering the course of your digital transformation journey--from assessing your starting point to framing your digital challenge, focusing investment, mobilizing the organization and finally sustaining the digital transition.
What this guide will focus is not technology implementation, but a company-wide approach to digital transformation. It includes a step-by-step practical guidance for leaders to digitally transform their organizations by showing where to invest in digital capabilities and how to lead the transformation.
The digital transformation framework presented consists of four key phases and twelve detailed steps as well as practical tips to fundamentally improve business performance.
LEARNING OBJECTIVES
1. Acquire knowledge and the key concepts of digital transformation
2. Describe the digital transformation framework, phases and step-by-step process
3. Conduct a self-assessment of your digital mastery
CONTENTS
1. Introduction and Key Concepts of Digital Transformation
2. Digital Transformation Framework, Phases and Step-by-step Process
3. Digital Mastery Self-Assessment
To download this complete presentation, visit:
https://www.oeconsulting.com.sg/ppt-digital-transformation-implementation-guide
You can receive our Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com | Digital Transformation Strategy Template and Training | By ex-Deloitte and McKinsey Consultants
The Boston Consulting Group, MIT Sloan Management Review, and the United Nations Global Compact joined forces to provide an inside look at how companies are dealing with sustainability issues: http://on.bcg.com/1Ci1R8l.
Scaling Agile at Dell: Real-life Problems - and SolutionsTechWell
Â
The transition from waterfall-based software development to an agile, iterative model carries with it well-known challenges and problems-entrenched cultures, skill gaps, and organizational change management. For a large, globally distributed software development organization, an entirely different set of practical challenges comes with scaling agile practices. Last year the Dell Enterprise Solutions Group applied agile practices to more than forty projects ranging from a collocated single team project to projects that consisted of fifteen Scrum teams located across the US and India. Geoff Meyer and Brian Plunkett explain how Dell mined these real-life projects for their empirical value and adapted their agile practices into a flexible planning model that addresses the project complexities of staffing, scale, interdependency, and waterfall intersection. Join Geoff and Brian to see how they tackled the tough, real-life problems scaling agile at Dell: functional-based organizational boundaries, globally distributed teams, contractor challenges, multi-team projects, and dependencies on teams that continued to develop using waterfall methods.
In many ways, Asian Americans in the US have had meaningful economic and social impact but they face a number of challenges that have often been overlooked.
Online Community as the means of Digital Transformation | CollabTechFest 2017...Dion Hinchcliffe
Â
As my audience confirmed on slide 14, our existing models for digital change simply aren't working. I suggest there are new, more scalable ways to drive digital transformation. One of the most promising is the use of communities of change agents, which I've both used and seen used in more and more organizations now. Here's my most updated take on enabling contemporary digital change using far more effective ways of engaging the workforce.
Next Generation Digital Enterprise (Workplace) Technology | Enterprise Digita...Dion Hinchcliffe
Â
I explored how the digital workplace is evolving i 2017, and how systems of record and systems of engagement are at last starting to come together. With IoT, artificial intelligence, and people-centric enablement, digital workplace is at its most exciting point in recent memory. From my keynote at Enterprise Digital Arena at CeBIT today.
New leadership in the digital age: Chief Digital Officer, Community Managers and Change Agents and Activists. Based on data from recent digital workplace survey by Jane McConnell.
PwCâs Trends in People Analytics report highlights our recently published 2015 PwC Saratoga US benchmark data, as well as the implications for people analytics functions and key trends for consideration.
Digital Transformation: What it is and how to get thereEconsultancy
Â
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
The Next Normal Digital Transformation In A Post-pandemic FutureSeta Wicaksana
Â
Technology offers businesses across industries incredible potential to engage with people around the world at a momentâs notice. Prior to the pandemic, many organizations were just beginning to see the potential that many of these capabilities offered their businesses. However, when in-person meetings and work were limited in response to Covid-19, they quickly realized just how powerful technology can be. The pandemic helped to accelerate digital transformation and created a landscape that will continue to encourage innovation and technological adoption moving forward. As businesses begin to better understand the capabilities of these types of modern technology, they will also begin to understand the opportunities that lie before them, even after the pandemic is over.
Digital transformation is more necessary during this crisis, not less. But that doesnât mean it will look the same as it did before the pandemic. Resourcesâboth in terms of talent and moneyâwill likely be constrained. Digital initiatives may need to be reprioritized based on relevance in the current environment. New problems and opportunities may come to light with greater urgency. For some businesses, the forces of disruption may be so great that the long-term strategic vision will need to be overhauled. And any digital transformation roadmap that does not deliver value at every increment will need to be reimagined. The key is continuing to experiment and innovate with digital solutions front and center. With the right approach, businesses can come out of the fray stronger, more agile, and more customer-centric than before. Foremost, digitisation is accelerating. To lead in the post-COVID-19 world.
There will be no âreturn to normalâ. The coronavirus is permanently reshaping the way we live and work. Some of the behaviors developed in crisisâincluding wide-scale digital adoptionâwill outlast the pandemic, well after restrictions on activity are lifted. To stay competitive, organizations must respond to these behavioral changes and meet emerging customer demands. Savvy organizations will focus now on leveraging advanced analytics to extract insights from their customer data and continue internal and external data integration efforts to develop a more holistic view. Detecting those signals of change early will be crucial to optimizing the customer experience and redefining customer value propositions in line with evolving preferences and needs.
Digital Transformation From Strategy To ImplementationScopernia
Â
Creating a digital transformation strategy is one thing but how do you put the insights and plans into practice. This presentation deals with vision, strategy, roadmap, governance, leadership, channel hacking, start-up-thinking and many more issues.
Digital technology is everywhere. As a consequence, companies need fully embrace the digital transformation. To succeed, it is no longer sufficient to optimize front offices and increase customer experience by using digital. Instead, companies need a solid enterprise-wide transformation to reap the full potential of digital. We team up with clients to explore and define a digital strategy and road map to this end, thereby also creating a kick starter for change.
Organize for Complexity, part I+II - Special Edition PaperNiels Pflaeging
Â
The future of the Organization.
Special Edition of the BetaCodex Network´s white papers on Organizing for Complexity - two papers in one! Illustrations by Pia Steinmann
This presentation is tailored for organizational leaders who are interested in using digital to gain competitive advantage. It provides a systematic approach for steering the course of your digital transformation journey--from assessing your starting point to framing your digital challenge, focusing investment, mobilizing the organization and finally sustaining the digital transition.
What this guide will focus is not technology implementation, but a company-wide approach to digital transformation. It includes a step-by-step practical guidance for leaders to digitally transform their organizations by showing where to invest in digital capabilities and how to lead the transformation.
The digital transformation framework presented consists of four key phases and twelve detailed steps as well as practical tips to fundamentally improve business performance.
LEARNING OBJECTIVES
1. Acquire knowledge and the key concepts of digital transformation
2. Describe the digital transformation framework, phases and step-by-step process
3. Conduct a self-assessment of your digital mastery
CONTENTS
1. Introduction and Key Concepts of Digital Transformation
2. Digital Transformation Framework, Phases and Step-by-step Process
3. Digital Mastery Self-Assessment
To download this complete presentation, visit:
https://www.oeconsulting.com.sg/ppt-digital-transformation-implementation-guide
You can receive our Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com | Digital Transformation Strategy Template and Training | By ex-Deloitte and McKinsey Consultants
The Boston Consulting Group, MIT Sloan Management Review, and the United Nations Global Compact joined forces to provide an inside look at how companies are dealing with sustainability issues: http://on.bcg.com/1Ci1R8l.
Scaling Agile at Dell: Real-life Problems - and SolutionsTechWell
Â
The transition from waterfall-based software development to an agile, iterative model carries with it well-known challenges and problems-entrenched cultures, skill gaps, and organizational change management. For a large, globally distributed software development organization, an entirely different set of practical challenges comes with scaling agile practices. Last year the Dell Enterprise Solutions Group applied agile practices to more than forty projects ranging from a collocated single team project to projects that consisted of fifteen Scrum teams located across the US and India. Geoff Meyer and Brian Plunkett explain how Dell mined these real-life projects for their empirical value and adapted their agile practices into a flexible planning model that addresses the project complexities of staffing, scale, interdependency, and waterfall intersection. Join Geoff and Brian to see how they tackled the tough, real-life problems scaling agile at Dell: functional-based organizational boundaries, globally distributed teams, contractor challenges, multi-team projects, and dependencies on teams that continued to develop using waterfall methods.
In many ways, Asian Americans in the US have had meaningful economic and social impact but they face a number of challenges that have often been overlooked.
Online Community as the means of Digital Transformation | CollabTechFest 2017...Dion Hinchcliffe
Â
As my audience confirmed on slide 14, our existing models for digital change simply aren't working. I suggest there are new, more scalable ways to drive digital transformation. One of the most promising is the use of communities of change agents, which I've both used and seen used in more and more organizations now. Here's my most updated take on enabling contemporary digital change using far more effective ways of engaging the workforce.
Next Generation Digital Enterprise (Workplace) Technology | Enterprise Digita...Dion Hinchcliffe
Â
I explored how the digital workplace is evolving i 2017, and how systems of record and systems of engagement are at last starting to come together. With IoT, artificial intelligence, and people-centric enablement, digital workplace is at its most exciting point in recent memory. From my keynote at Enterprise Digital Arena at CeBIT today.
Riding Todayâs Wave of Fast Change | CIOOnline Future of Cloud Summit by Dion...Dion Hinchcliffe
Â
My closing keynote on breakthourhg methods for using the cloud to enable fast innovation. Given on Day 1 of CIO.com's Future of Cloud Summit on April 12, 2022.
Why a DevOps approach is critical to achieve digital transformationAgileSparks
Â
The Internet of Things, mobile, big data and social media have all contributed to the need for a digital transformation of the products and services that companies deliver. The main objective of DevOps is to tightly integrate development and operations to improve the velocity of launching both new and enhanced existing applications to market whilst meeting other essential criteria such as quality, security and efficiency. DevOps can be a key enabler to support the Digital Transformation journey towards the new era of a unified, consistent and channel neutral experience.
Alexis Gaches
Advisor within the DevOps Business unit, CA Technologies
CA
The Future of Digitally Enabled Human Achievement Keynote by Dion HinchcliffeDion Hinchcliffe
Â
The rise of digital management methods like OKRs (Objectives and Key Results) have rapidly grown in popularity in recent years. Here's how integrated digital workplaces and employee experiences will use talent tracking/analytics to make work more fulfilling, productive, and engaging, with OKRs driving the process.
Conversational Collaboration: How Messaging, App Integration, and Chatbots ar...Dion Hinchcliffe
Â
New advances in the collaboration industry are having an affect on the prior leading models, enterprise social networks and online community. Real-time messaging, such as Slack, app integration, and intelligent chatbots are pushing the envelope and shows that a one-solution enterprise collaboration strategy is not likely a viable solutions in most organizations. I examined the trends and what this meant at Social Connections 10 in Toronto this week.
Technology disruption is proliferating at a pace faster than most anticipated. There is an urgency and an imperative to transform. This white paper introduces a framework for Enterprise digital transformation and a detailed guide to achieve digital transformation dexterity
Vital Trends in Digital Experience and Transformation in 2016 | Dreamforce 20...Dion Hinchcliffe
Â
Here's the deck I presented at the Emerging Tech Trends track at the Hilton Union Square at Dreamforce 2016 last week. Updates on trends from last year and new trends both are included. A thorough list of what your organization should be considering from both a technology standpoint and as a business.
Governance to Guidance to Awesome Product - DOES 2018Dan Cundiff
Â
In the past, architecture choices, ensuring quality, and security and compliance technologies were the ways to enforce governance through tollgates, centralized approvals, and silos. Three years ago we started recommend_tech, which uses crowdsourcing to make technology choices at Target.
Grib mulighederne med seneste IT trends- fĂĽ Microsoft overblikket og nyhederneMicrosoft
Â
Den markante digitale udvikling og nye mega trends skaber spÌndende muligheder for dig som IT ansvarlig. Grib muligheder inden for Produktivitet, Cloud, Big Data, Enterprise Social og Forretningsapplikationer, sü du sikrer at IT understøtter forretningen og løbende er pü forkant med udviklingen. Kom og hør hvordan Microsoft med sin samlede pallette af løsninger mener, at kunne hjÌlpe dig med at løfte din virksomhed ind i fremtiden. Der er altid nye muligheder med de nyeste løsninger. Teknologi Direktør Ole Kjeldsen vil i samarbejde med Microsofts løsningsansvarlige sÌtte scenen for Microsoft Next. Fü et indblik i løsningernes sammenhÌng og se demonstrationer af de nyeste elementer.
What does a digitally transformed company really look like?Dr. Clemens Eckert
Â
Of course It will make extensive use of digital tools, digital processes and big data. It will be fast, agile and efficient, and it will provide an outstanding, interactive customer experience.
But what lies underneath these things? Will it be the same people? With the same goals and targets? Within the same working environment? Within the same structural setup? - Only doing things DIGITALLY? In this presentation, I try to give an answer.
Similar to The Leadership Challenges of Digital Transformation - The Conference Board - February 2018 by Dion Hinchcliffe (20)
Immersive Experiences: The Next Generation of End-user Computing: Big Idea by...Dion Hinchcliffe
Â
Here's my keynote talk recently at #AXS2023. The future of computing is about to break out of our little screens. But what will it look like and how can we prepare. Here are some ideas...
My presentation today about ChatGPT, Open AI, conversational AI, and the Future Of Work. Includes survey data from the audience. Presented at our Constellation Research Execution Network monthy Office Hours of CIOs, CDOs, and other CXOs.
Visions for the Journey Towards a Post-2020 Employee Experience | IOM Summit ...Dion Hinchcliffe
Â
A summary of my latest thoughts on how to reimagine digital employee experience to be more human, resilient, and effective in a remote-first world of work. We have a historic opportunity and momentum that can drive immense positive change for workers, businesses, and their stakeholders.
A Guide to Remote Work during COVID-19 | Constellation Research by Dion Hinch...Dion Hinchcliffe
Â
Slides from my webinar today exploring how to avoid disruption in digital employee experience and maximize effectiveness as many of us suddenly become remote workers. Covers remote work foundation, line of business apps, comms and collaboration systems, digital skills/training, and shifting to a culture of distributed work.
Creating Effective Adoption of Social Tools with Design and Measurement | DW2...Dion Hinchcliffe
Â
Social collaboration is the best way for teams, departments, community, and enterprises to get most work done. Here's my business case and approach for bringing social collaboration closer to the way we get work accomplishing by using better social business design around top processes, worker "moments", employee experience, and digital workplace. Then proactively use analytics validate it from a business point of view.
Why Multicloud Integration Will Disrupt Digital Experience and Drive Growth |...Dion Hinchcliffe
Â
Most organizations have a large digital experience gap, both for customer and employee experiences. The solution is to much more strategically use their assets, including data, IT systems, and people, more effectively to industrialize and scale their experience capabilities. I recently explored both the business imperative for why as well as the means for how to accomplish this in a lunch keynote at the 10th anniversary Cloud Expo in New York City.
Transforming Connected Services into Industry Beating Experiences | Insurance...Dion Hinchcliffe
Â
As the world becomes infused with sensors and everything becomes quantified, industries like insurance are literally being revolutionizing by a combination of Internet of Things and analytics. Here's how to think about the opportunity strategically. From my opening keynote at Insurance IoT in Chicago.
Building Blocks for the Enterprise of the Digital Age | Enterprise Digital Su...Dion Hinchcliffe
Â
I gave the closing keynote to Enterprise Digital Summit Paris 2016 earlier this month to explore today's building blocks in creating a truly digital organization. People are the most important building block, but after that it's the key components of digital workplace, digital business, and the transformation it takes to get there. Lastly, we need a platform for change at scale. I increasingly believe that is online communities of change agents.
Collaboration Trends and Strategy Approaches for 2016Dion Hinchcliffe
Â
A curation of my work and research on digital collaboration, including parts still relevant from previous work as well as latest insights for this year. All in all, a huge amount happening in collaboration with new opportunities and some challenges that all organizations must address today.
What Lies At The Cutting Edge of Communities | Keynote at FeverBee SPRINT 201...Dion Hinchcliffe
Â
Using what online community leaders are doing, I extrapolate what's coming next for community managers and others using social networks and other digital media to engage their stakeholders. It was well received by the several hundred community practitioners in attendance, and can help inform planning in organizations for 2016 and beyond.
Vital Trends in Digital and Social in 2015 and Beyond | Dreamforce 2015 by Di...Dion Hinchcliffe
Â
Last week in San Francisco at Dreamforce 2015, I took some time to explore a couple of dozen important digital and social trends that most organizations should at least be thinking about in their forward looking IT and technology plans. These aren't necessarily things that organizations must consider today, but they will likely impact currently plans in some important ways, so are worthy of closer study.
Preparing the New Future Workplace: Plenary Session at the Intranet Global Fo...Dion Hinchcliffe
Â
We've come a long way with intranets but still have a ways to go. How we can make them -- with case examples of leading firms -- into the future enterprise supporting vital new ways of working. My presentation at the Intranet Global Forum in Los Angeles yesterday.
How Leaders Will Enable Digital Transformation in the 21st Century - Ignite T...Dion Hinchcliffe
Â
While #digital change can happen at any level in the organization, the only way a large traditional enterprise can make sustained and predictable transition to the digital future is by engaging in targeted yet surprisingly decentralized activities to support genuine long-term transformation. So what are those activities?
Based on my latest research, here are the leading ways top leaders from the C-Suite all the way down to change champions in the trends are driving change, can drive more successful change, get access to proven results, and lead their companies into the future.
Beyond the CIO/CMO - The Rise of the Chief Digital Officer | CIO Perspectives...Dion Hinchcliffe
Â
My examination of the evolution of IT, the growing CIO and CMO partnership, and what happening with the rise of the Chief Digital Officer. Includes case studies, examples, and what a CIO can do to make IT a profit center.
Social Enterprise By Design | Intersection Conference 2014 | Keynote by Dion ...Dion Hinchcliffe
Â
How should we design our enterprises for a new future? I explore the topic of how to adapt our organizations to today's technological and network realities at Intersection 2014 this week in Paris.
By deliberately engaging in design thinking while applying social business, change management, and transformation, we can create new sustainable, community-oriented businesses that can outperform. Here's how.
Social Business: Frameworks for Next-Gen Organizational Structure | Enterpris...Dion Hinchcliffe
Â
This month in Paris at Enterprise 2.0 SUMMIT I explored what we've learned about social business and how we can use frameworks and heuristics to capture and communicate lessons learned.
The New CIO Mandate | ASAE Tech Conference 2013 Keynote By Dion HinchcliffeDion Hinchcliffe
Â
How can CIOs and the C-Suite reshape service delivery and get out ahead of the rapid pace of technology change?
I explored the issues and strategies of grappling -- in scale -- with digital engagement, social media, smart mobility, big data, and consumerization in my CIO Pathway keynote at the ASAE @TechConf at the Washington Convention Center on December 4th, 2013.
Workplace 2020 Keynote at Leadership Summit 2013Dion Hinchcliffe
Â
My keynote deck on what organizations will have to design for in the next 7 years as they update their structure and processes to deal with high-velocity technological change in a deeply digital, social, mobile, data-centric, cloud-based world.
The key: To design our organizations for a more network-centric and participatory model employing the latest digital tools, in an environment designed around constant change and learning.
Presented at the Jive, IDC, PwC Leadership Summit at #JiveWorld on October 23rd, 2013 in Las Vegas, Nevada.
ASAE Tech Conference 2012 Closing Keynote on Disruptive TechDion Hinchcliffe
Â
The deck I used for the closing address in Washington, DC on December 6th, 2012 at the ASAE Annual Conference. It explores the challenges and opportunities of the "Big Five" trends happening today: Smart Mobile, Social Media, the Cloud, Big Data, and Consumerization.I also included some non-profit trends for this audience.
Dreamforce 12: The Future of Social in the Enterprise with Dion Hinchcliffe a...Dion Hinchcliffe
Â
Slides from the Dreamforce 2012 session that Constellation's Alan Lepo and I gave at The Palace Hotel on Thursday, September 20th, 2012. We go over the past, present, and future of social business in all its many forms.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Â
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
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Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
DevOps and Testing slides at DASA ConnectKari Kakkonen
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My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
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91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Dev Dives: Train smarter, not harder â active learning and UiPath LLMs for do...UiPathCommunity
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đĽ Speed, accuracy, and scaling â discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Miningâ˘:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing â with little to no training required
Get an exclusive demo of the new family of UiPath LLMs â GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
đ¨âđŤ Andras Palfi, Senior Product Manager, UiPath
đŠâđŤ Lenka Dulovicova, Product Program Manager, UiPath
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
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Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
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Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as âpredictable inferenceâ.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
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Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
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Clients donât know what they donât know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clientsâ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
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The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties â USA
Expansion of bot farms â how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks â Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
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In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
⢠The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
⢠Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
⢠Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
⢠Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
2. @dhinchcliffe#digitaltransformation
Growth of Technology and Human Success: Hand in Hand
1 2
Technology Growing and Change Fastest in History Which Overall Has Been Very Good for Us
Human Population over Time
Emerging Technology Rate of Change At All Time High
4. @dhinchcliffe#digitaltransformation
1 2Insight: The Value of Digital is Driven by
Power Laws That Pay Off Big Downstream
But Most Organizations Only Change
Linearly, or Logarithmically at Best
The Payoff of Power Laws â¨
(Like Mooreâs Law) Over Time
Understanding Exponential Tech Change Helps Us Prepare
Enabling Us to Anticipate the Nearly Unlimited Value Potential
6. (cc) 2018 Constellation Research. | Creative Commons. Some Rights Reserved. | @dhinchcliffe
Constellation Research
Result: Technology is Wiping Out Companies Faster Than Ever
6
7. @dhinchcliffe#digitaltransformation
The digital winners must adapt in all new ways
All Organizations Are Being Impacted By Digital
â˘The current life span of a Fortune
500 company is 15 years + falling
â˘The challenges of adapting to
todayâs operating environment:
- Rapid and disruptive technology innovation
- Dramatic increase in expectations by
customers and the marketplace
- Gap between digital high performers and
laggards growing faster than ever before
- New business models blurring industry
boundaries
11. @dhinchcliffe#digitaltransformation
What Are the Key Enablers of Digital Change?
⢠Continuous Learning
⢠Rapid Experimentation
⢠Tolerance for âEccentric Behaviorâ
⢠Digital native thinking
⢠High EQ
⢠Comfort with Uncertainty
⢠Unwavering Support from Leadership
⢠Transdisciplinary
⢠Data-driven <â Almost ready
14. @dhinchcliffe#digitaltransformation
Our Belief: We must ďŹnd a different way of driving change
What Have We Learned About Large Scale Change?
â˘77% of change initiatives failâŚHBR
â˘Historically the adoption of emerging tech has
left a wake of failed effortsâŚ
- ERP, CRM, SOA, etc.
â˘Digital change programs that use traditional
adoption approaches usually do not work
- Most strategic change programs are project-driven and in
todayâs faster world outdated before being fully implemented
- Traditional change programs are static, cascading one time
events
- Traditional adoption processes are technology centric while
digital adoption requires a human centric lens
20. @dhinchcliffe#digitaltransformation
A way of scaling connections to shared expertise
Access to expert facilitators to drive continuous shared alignment
Shortest route to openness, transparency, and shared knowledge
A vehicle for leadership to communicate and enable change
A means to focus performance improvements locally enable broadly
Easy integration of external SMEs to inform strategy & decisions
A capability to inspire co-creation and innovation
How Networks of People Tend to Mature in Terms of Use
22. @dhinchcliffe#digitaltransformation
incremental change
IT
IT as support unit,
enabling centrally,
âDoing it allâ
Limited external
competition/enablement
service providers
outsourcing ďŹrms
faster change
IT as support unit,
CoEs driving innovation
More external
competition
service providers
outsourcing ďŹrms
app stores
IT
CoE CoE
cloud
fastest change
network of IT enablement,
broadly innovating decentrally
Most external
competition
service providers
outsourcing ďŹrms
app stores cloud
CoE = Center of Excellence | NoE = Network of Excellence | = Shadow IT
NoE
CoELoB
LoB
CoE
LoB
dev partners
dev
partners
APIs
Back to the CoE. Whatâs Next?
24. @dhinchcliffe#digitaltransformation
Because Most Organizations Arenât Becoming Digital Nearly Fast Enough
- Lack of skills to enable changeDonât have time
- Disengagement (at all levels)
- Lack of curiosity in new ideas
- Insular management culture
- Unfamiliarity or dislike of technology
- Lack of empathy & caring
- Not-invented here
- Shareholder vs family driven
- Lack of humility
- Fear of looking clumsy
- Commitment, but only superďŹcially
Source: Change Agents Worldwide (@chagww) & Dion HinchcliďŹe
Top obstacles to digital change
The Majority of these Challenges are People Issues
27. @dhinchcliffe#digitaltransformation
Another Proof Point for Communities of Change
⢠Dr. David Bray
(@chief_ventures)
⢠Recently CIO of the Federal
Communications Commission
⢠Faced the Daunting Prospects
of Moving 300 LOB Apps to the
Cloud to Reduce Rampant
Complexity and Cost
⢠Used Internal and External
Change Agents to Accomplish in
Less Than One Year with
Existing OpEx
35. @dhinchcliffe#digitaltransformation
Community ManagersChange Agents
Your Executive
Leadership
Your Business and
Technology Stakeholders
strategy
collaboration
& formulation
strategy
communication
Lessons
Learned
Online
Community
Platform
Latest
Digital Business
Concepts &
Techniques
Digital
Strategy
Decision
Maps
Detailed
Roadmaps
Digital
Workplace
Strategy
Co-Creation
Enterprise
Change Plan
45-60 day cycles,
delivered using secure online platforms
Using Digital Networks for Transformation of the Enterprise
41. @dhinchcliffe#digitaltransformation
Using Digital Org Structures for Transformation
⢠We have incredibly powerful tools in our online
communities and digital workplaces
⢠If we have vision, we can use them for very ambitious
change efforts that scale far better
⢠That go well beyond simple comms/collaboration
⢠They are giving us access to inďŹuence, orchestrate, and
guide organizations at a mass scale level
⢠We need to build new change skills and network
leadership through communities
⢠Change agents and community managers are the future of
sustainable change
⢠Itâs a competitive imperative now to ďŹnd these new models
⢠I encourage you to explore the possibilities, as itâs what
weâve always intended to do with digital workplace anyway
⢠Truly enable human potential to its fullest