The document discusses the integration of case, process, and decision management in digital operations, emphasizing the need for businesses to be agile and innovative. It highlights the distinctions between BPMN and CMMN notations and their roles in creating a coherent operating model for continuous improvement. Additionally, it outlines the future of operational management as a combination of various engines and models that prioritize compliance and adaptability.

1. Supported by:
The future of digital
operations
Combining case, process and decision

2. We speak your language
Supported by:

3. Innovate or die
•Innovate
•Digital
•Agile

4. Business must be in control
• Agile
• Adaptive trough modeling
• Leveraging Knowledge workers
• Smart/Intelligent
• Knowledge focused
• + leveraging Process efficiency and Business Rules
• Contextual
• Information focused
• Leveraging Business Events

5. Continuous improvement
Model
ExecuteUse

6. Supported by:
Model

7. Supported by:
All models are wrong but some are useful
George E. P. Box

8. Structure and improve

9. The Object Management Group

10. •Swimlanes
•Activities and flow
•Gateways
•Start/intermediate/end
events
•Data

11. • CaseFileItems
• Case and stages
• Milstones
• Timer/user events
• Tasks
• Discretionary !
• Execution decorators

12. •Decision Requirements Diagram
•Decision logic

13. Core differences

14. BPMN vs. CMMN

15. When analysing …

16. One notation to rule them all?
• Fit for purpose
• Each notation captures a point of view
• Alignment vs integration
• These views do need to align into a coherent whole
(operating model)
• Semantic differences
• Concepts from certain view(s) cannot be expressed in other
view(s)
• Execution Semantic
• Contrary to popular beliefs CMMN would absorb BPMN

17. The future is a combination

18. An example

19. Supported by:
Execute

20. What’s in a name
•Process engine
• token
•Case engine
• event – condition – action
•Decision engine
• IF conditionTHEN action

21. The ideal situation ?
Process
Engine
Decision
Engine
Case
Engine
API
UI

22. Supported by:
Use

23. Not limitative list

24. Does it?
• Compliancy to OMG standards
• Interchange!?
• Modeling environment
• BPMN,CMMN,DMN
• Execution engine
• Process / case / decision
• Coverage and support!
• UI components
• Web
• Mobile

25. Use it!