Scott is a UX design visionary who has led design teams in the US, UK and Germany for more than 20 years. He is currently VP Product Design at Babbel, a leading language learning app. He previously was VP of Design for SwiftKey, acquired by Microsoft in 2016. Scott explores how ecological thinking can inform user experience, walking us through Babbel's strategy for understanding its users. He presents panning analytics, surveys, customer service data, usability research, and other methodologies you can use to inform your design choices!