SlideShare a Scribd company logo
CONFIDENTIAL DATA | not forcirculation
T A T A A I G
CONFIDENTIAL DATA | not for circulation
dashboards covering the entire spectrum of Sales
& Distribution information needs across the organization
achieved by consolidating data
processing / aggregation to ensure consistent and timely availabilityof
business metrics
through the Insights portal removing dependency on
manualreport generation and publishing
CONFIDENTIAL DATA | not for circulation
• Legacyreportingprocessis manual,time
consuming anderrorprone
• Fragmented sourcesofdatawithdiffering business
logic / filters
• Increased cost
• Lackofconsistency
• Inabilitytoslice/dice data
• Automatedend-to-endprocess
• Self-servicedashboardsenabling businesstoslice/dice
asperneed
• On-demandavailability
• Leveragesmoderndatalake andbig dataplatformsto
acceleratedataprocessing
• Operationalcostsavings
CONFIDENTIAL DATA | not for circulation
• Eachdashboardhas been customizedtofulfill theneeds ofthe consumingdistributiongroup
• E.g.the Agency MotorDashboardhasadditionalcutsspecific toMotorLOBlike Vehicle Segment, Tonnage,Fuel Type etc
• Non-MotorLOBDashboardswill notrequirethesedimensions andwill seeaseparateset ofmetricsthatarerelevant tothem
• This enablesthe end userto focusonwhatmatterstothem
CONFIDENTIAL DATA | not for circulation
• Deployedona moderndatalakeandbig datatech stackwhich is scalable and
ensures futureproofingofdataprocessing capabilities
• Consistentandon-time delivery performanceas comparedtothe legacy
reportingprocess
CONFIDENTIAL DATA | not for circulation
• Singlesourceandversion oftruthensuring all reportsacrossthe organizationarein
syncwiththe businessstructure
• On-demandaccessthroughthe Insights portalremoving dependencyonmanual
reportgenerationandpublishing
• Abilitytoslice/dataas perneed withoutdependencyonotherteams
CONFIDENTIAL DATA | not for circulation
Reductionin legacy reports212 reports
replacedby 24consolidated
dashboards
User logins permonthsince launch
(Feb 21)
Reductionin operationalreport
generationeffortwhich hasbeen
repurposed
On-timeavailabilityofdatatothe Sales
Teamvs. 70-80%in thelegacy mode

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The Digital Insurer Award - Tata AIG (Sales Dashboard)

  • 1. CONFIDENTIAL DATA | not forcirculation T A T A A I G
  • 2. CONFIDENTIAL DATA | not for circulation dashboards covering the entire spectrum of Sales & Distribution information needs across the organization achieved by consolidating data processing / aggregation to ensure consistent and timely availabilityof business metrics through the Insights portal removing dependency on manualreport generation and publishing
  • 3. CONFIDENTIAL DATA | not for circulation • Legacyreportingprocessis manual,time consuming anderrorprone • Fragmented sourcesofdatawithdiffering business logic / filters • Increased cost • Lackofconsistency • Inabilitytoslice/dice data • Automatedend-to-endprocess • Self-servicedashboardsenabling businesstoslice/dice asperneed • On-demandavailability • Leveragesmoderndatalake andbig dataplatformsto acceleratedataprocessing • Operationalcostsavings
  • 4. CONFIDENTIAL DATA | not for circulation • Eachdashboardhas been customizedtofulfill theneeds ofthe consumingdistributiongroup • E.g.the Agency MotorDashboardhasadditionalcutsspecific toMotorLOBlike Vehicle Segment, Tonnage,Fuel Type etc • Non-MotorLOBDashboardswill notrequirethesedimensions andwill seeaseparateset ofmetricsthatarerelevant tothem • This enablesthe end userto focusonwhatmatterstothem
  • 5. CONFIDENTIAL DATA | not for circulation • Deployedona moderndatalakeandbig datatech stackwhich is scalable and ensures futureproofingofdataprocessing capabilities • Consistentandon-time delivery performanceas comparedtothe legacy reportingprocess
  • 6. CONFIDENTIAL DATA | not for circulation • Singlesourceandversion oftruthensuring all reportsacrossthe organizationarein syncwiththe businessstructure • On-demandaccessthroughthe Insights portalremoving dependencyonmanual reportgenerationandpublishing • Abilitytoslice/dataas perneed withoutdependencyonotherteams
  • 7. CONFIDENTIAL DATA | not for circulation Reductionin legacy reports212 reports replacedby 24consolidated dashboards User logins permonthsince launch (Feb 21) Reductionin operationalreport generationeffortwhich hasbeen repurposed On-timeavailabilityofdatatothe Sales Teamvs. 70-80%in thelegacy mode