This material provides continuous improvement leaders and professionals with plenty of exercises, examples and games. These exercises could be considered to be reference to those who are actually providing Kaizen, Lean and Six Sigma training and workshops.

1. CITOOLKIT
The Continuous
Improvement
Exercise Library
The Continuous Improvement Exercise Library 1

2. CITOOLKIT
Terms and Conditions
They can be customized and modified to fit your requirements. We are not
liable, however, for any misuse.
These slides are for personal and business use only.
Redistribution, reselling, lease, license, sub-license or offering these slides to a
third party are not allowed.
This also includes uploading them to another website and offering them
without reference or maintaining CI Toolkit information.
Some images are taken from pixabay.com, which are commercial free.
For any help, more information, or if the file has not been downloaded
correctly, please email us at: info@citoolkit.com
The Continuous Improvement Exercise Library 2

3. CITOOLKIT
Enjoy the many team Games and Exercises!
For Kaizen, Lean and Six Sigma Workshops
101 Games and Exercises 51
+
The Continuous Improvement Exercise Library 3

4. CITOOLKIT
Preface
This material provides continuous improvement leaders and professionals with plenty
of exercises, examples and games. It contains a range of exercises which are
organized in a logical flow and a user-friendly formant.
These exercises could be reference to those who are providing Kaizen, Lean and Six
Sigma training and workshops.
All data files can be downloaded from our website (www.citoolkit.com/data), which will
enable you to work through the examples yourself.
The Continuous Improvement Exercise Library 4

5. CITOOLKIT
Icons Used in this Material
Whole group exercise
or discussion
10
min
+5
Exercise or game time,
and the feedback time
T.E
Team exercise Y
G
B
L
Indicates the level
of belt
I.E
Individual exercise
Manufacturing & Services Appropriate for most
processes
Papers Tools / materials / supplies
Services
Manufacturing / More appropriate for
services processes
MS Excel
Software is needed to
complete the exercise
Services
Manufacturing / More appropriate for
manufacturing processes
The Continuous Improvement Exercise Library 5

6. CITOOLKIT
MARKERS
ADHESIVE TAPE
SCISSORS
STICKERS FLIPCHART
A4 PAPERS
GLUE STICK
CALCULATOR
CLIPBOARD
ROPE
Common Tools and Supplies
The Continuous Improvement Exercise Library 6

7. CITOOLKIT
Table of Content
Chapter 1 - Workshop Introduction, Establishing Rapport and the Need for Change
Chapter 2 - Define / Planning and Project Management
Chapter 3 - Define / Designing and Analyzing Processes
Chapter 4 - Measure / Data Collecting and Understanding Performance
Chapter 5 - Analyze / Understanding Cause and Effect
Chapter 6 - Improve / Group Creativity
Chapter 7 - Improve / Selecting and Decision Making
Chapter 8 - Improve / Implementing Solutions
Chapter 9 - Control / Implementing Solutions
Chapter 10 - More Exercises and Games
The Continuous Improvement Exercise Library 7

8. CITOOLKIT
Six Sigma DMAIC
The Continuous Improvement Exercise Library 8
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL
19 Main Exercises
+ 9 Extra Exercises
21 Main Exercises
+ 12 Extra Exercises
15 Main Exercises
+ 12 Extra Exercises
18 Main Exercises
+ 15 Extra Exercises
6 Main Exercises
+ 3 Extra Exercises
9 Main
Exercises
INTRODUCTION
14 Main
Exercises
MORE GAMES

9. CITOOLKIT
The Continuous Improvement Map
9 Main
Exercises
INTRODUCTION
14 Main
Exercises
MORE GAMES
Data
Collection
Understanding
Performance
Implementing
Solutions
Group Creativity
Selecting & Decision Making Planning &
Project Management
Managing
Risk
Understanding
Cause & Effect
Designing & Analyzing
Processes
11 Main Exercises
+ 12 Extra Exercises
7 Main Exercises
+ 3 Extra Exercises
21 Main Exercises
+ 12 Extra Exercises
19 Main Exercises
+ 9 Extra Exercises
6 Main Exercises
+ 6 Extra Exercises
6 Main Exercises
+ 3 Extra Exercises
3 Main Exercises
+ 3 Extra Exercises
6 Main Exercises
+ 3 Extra Exercises

10. CITOOLKIT
DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL
DATA
METRIC SOLUTION
IDEA
DECISION PLAN
RISK
C&E
PROCESS
Chapter 1
Chapter 1 - Workshop Introduction, Establishing Rapport and the
Need for Change
10
Workshop Introduction,
Establishing Rapport and
the Need for Change

11. CITOOLKIT
9 Exercises and Games
Workshop Introduction, Establishing Rapport and the Need for Change
11
1 Personal Information
Introduction
Draw Your Life
Introduction
Your Name Plate
Introduction
What do You do for Fun
Establishing Rapport
Current Culture
The Need for Change
Change Requires Change
The Need for Change
Team Identity
Establishing Rapport
Change Your Seat
The Need for Change
Two Questions
Establishing Rapport
Chapter 1 - Workshop Introduction, Establishing Rapport and the
Need for Change

12. CITOOLKIT
One Personal Information ... Introduction
As a whole group, each person should stand up and introduce him or
herself by stating the:
Chapter 1 - Workshop Introduction, Establishing Rapport and the
Need for Change
12
# 1
Name
Current job role
Previous experience of any CI program
The number of years in service
1 personal information that no-one else knows
5
min .

13. CITOOLKIT
Draw Your Life ... Introduction
1. Take a piece of flipchart paper and fold twice (top to bottom, then left to
right).
2. Write your name and job title at the top of the front page.
3. Draw one picture that describes your life, no words!
4. On the inside left, list what you believe your
strengths are with respect to problem solving.
5. On the inside right, list specific areas you wish to develop.
6. The back page is where you will record your learning log.
7. Introduce yourself by presenting your paper.
Chapter 1 - Workshop Introduction, Establishing Rapport and the
Need for Change
13
# 2
I.E
Flipchart papers
Markers 10
min .

14. CITOOLKIT
Your Name Plate ... Introduction
1. Fold a sheet of A4 paper in half twice, then
unfold it back.
2. Try to form a triangular prism (as shown on
the right).
3. Use an adhesive tape to stick the two bottom
sides together to create a better stability.
4. Write your name on the two top sides to have
a workshop name plate.
Chapter 1 - Workshop Introduction, Establishing Rapport and the
Need for Change
14
# 3
I.E
A4 papers
Adhesive tapes
Markers
5
min .

15. CITOOLKIT
Team Identity ... Establishing Rapport
As a team,
1. Think about who you are and what is great about your
team?
2. Create a team name, a logo and a slogan.
3. Present your new team identity.
T.E
Flipcharts
Markers 5
min .
Chapter 1 - Workshop Introduction, Establishing Rapport and the
Need for Change
15
# 4

16. CITOOLKIT
To buy the complete Exercise Library, please visit:
https://citoolkit.com/libraries/exercises/