The Blue-Green Game
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[Note: This is a partial preview. To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations] Think Win-Win is the foundation of getting along well with other people. However, in many organizations, getting to a win-win situation in which all parties benefit can be quite a challenge often because there is a lack of trust, teamwork and communication between teams. This training package includes: 1. Blue-Green Game instructional slides (PowerPoint format) 2. Blue-Green Game cards (Word document) 3. Blue-Green Game instruction for participants (Word document) LEARNING OBJECTIVE: The objective of the Blue-Green Game is to demonstrate the importance of Win-Win thinking. The game consists of 5 rounds. For each round, a team is required to exchange a card of either blue or green color with the other team. A team will know what color they have received only after the exchange is completed. At the end of the round, a net score (can be positive or negative) is computed from a scoring table based on the color of the card the team has given and received. The team with the highest net positive score wins the game. But can they do it in a competitive environment of mistrust, poor teamwork and win-lose thinking? By the end of the game, participants would have learned the value of trust, teamwork and communication and work towards a win-win situation. EQUIPMENT/TOOLS REQUIRED: 1. Pencil or pen for each team 2. Cards (made from A4 or letter size paper) 3. Score Sheet displayed on flip chart or wall 4. Marker pen (for updating score sheet) WHEN TO PLAY THE BLUE-GREEN GAME? The Blue-Green Game can be played not only in team-building workshops, but also be used as ice-breaker activity or in any training program where effective teamwork is required in achieving the desired outcomes. Examples of training programs where the Blue-Green Game can be played include: Negotiation skills, Design Thinking, Problem Solving, Lean & Six Sigma Process Improvement, Change Management, Project Management and many more.
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Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
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The McKinsey 7S Framework is a powerful tool for evaluating organizational alignment and effectiveness. Developed by Tom Peters and Robert Waterman of McKinsey & Company, this framework identifies seven key elements - Shared Vision, Strategy, Structure, Systems, Style, Staff, and Skills - that are crucial for organizational success.
This presentation provides a comprehensive understanding of the 7S framework and its application in organizational analysis and design. It explores the interrelated elements of the framework and offers insights into how to use it to improve efficiency and profitability.
One of the unique features of this presentation is its focus on the 7S vectors of contention, which help identify areas of conflict or tension within an organization. By addressing these tensions, leaders can create a more effective organizational design that is aligned with the organization's goals and values.
Real-world examples of the framework's application, including case studies from Apple, General Electric (GE), Starbucks, and Nike, are included to illustrate its practical relevance and effectiveness.
Whether you're a consultant, executive, or business leader, this presentation will equip you with the knowledge and tools you need to drive organizational change and achieve sustainable success.
LEARNING OBJECTIVES
1. Understand the McKinsey 7S framework and its interrelated elements.
2. Learn how to apply the 7S framework to evaluate organizational effectiveness and alignment.
3. Understand the best practices for implementing the 7S framework in an organization.
CONTENTS
1. 7S Framework and Elements
2. 7S Checklist Questions
3. Using the Framework
4. 7S Implementation Steps
5. Examples of 7S Applications
6. 7 Vectors of Contention
7. Critical Success FactorsISO 37002:2021 (Whistleblowing Management Systems) Awareness Training
ISO 37002:2021 (Whistleblowing Management Systems) Awareness TrainingOperational Excellence Consulting
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Ethical conduct and accountability are cornerstones of any successful organization. ISO 37002:2021 sets the global standard for whistleblowing management systems, offering a framework to promote a culture of transparency and integrity. This ISO 37002 Awareness training presentation provides a comprehensive overview of the standard, guiding organizations on the principles and practices essential for effective whistleblowing management.
Learn how ISO 37002 can revolutionize your organization's approach to whistleblowing, enhancing trust and accountability within your teams. Gain insights into the benefits of implementing ISO 37002, including improved risk management, enhanced employee satisfaction, and strengthened organizational reputation.
This ISO 37002:2021 Awareness PPT training presentation covers the key aspects of ISO 37002, from its fundamental principles to the practical steps involved in implementation. Discover best practices and strategies to overcome challenges, ensuring a smooth and successful integration of ISO 37002 into your organization's culture.
Empower your organization with the knowledge and tools needed to establish a robust whistleblowing management system. Join the global movement towards ethical and transparent business practices with ISO 37002:2021. Unlock the potential of whistleblowing as a vital component of your organization's governance framework.
LEARNING OBJECTIVES:
1. Understand the purpose and importance of ISO standards in facilitating international trade and communication.
2. Gain insight into the key principles and benefits of ISO 37002 for establishing effective whistleblowing management systems.
3. Learn best practices and challenges in implementing ISO 37002 to promote a culture of trust, transparency, and accountability within organizations.
CONTENTS:
1. Understanding ISO Standards
2. Introduction to ISO 37002
3. ISO 37002 Structure
4. Implementation of ISO 37002ISO 37000:2021 (Governance of Organizations) Awareness Training
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Governance is the backbone of every successful organization, guiding decisions and actions towards excellence and ethical leadership. However, without a clear framework and guidelines, organizations may struggle to establish effective governance systems. Enter ISO 37000:2021, the global benchmark for good organizational governance.
This ISO 37000 Awareness PPT training presentation provides a comprehensive overview of the ISO 37000 standard, offering clear guidance on key principles and practices for good governance. Whether you're a multinational corporation or a small business, integrating ISO 37000 principles into your governance framework can lead to improved stakeholder value, better resource stewardship, and enhanced decision-making effectiveness.
This presentation covers everything you need to know about ISO 37000, from understanding the standard to implementing it into your existing governance frameworks. With insights into best practices, challenges, and how to overcome them, our presentation equips you with the knowledge and tools to unlock the full potential of your organization's governance.
Unlock effective organizational governance with ISO 37000:2021! Embrace transparency, reduce complexity, and build trust with a governance framework aligned with international standards. Let ISO 37000 guide you to value generation and sustainable success.
LEARNING OBJECTIVES
1. Understand the governance framework outlined in ISO 37000 and its importance in organizational governance.
2. Identify the key principles of ISO 37000 and their application in guiding governing bodies and governing groups.
3. Learn to implement ISO 37000 effectively, apply best practices, and overcome implementation challenges.
CONTENTS
1. Overview of ISO 37000
2. Principles of ISO 37000
3. Implementation of ISO 37000
Six Sigma Improvement Process: Transforming Processes, Elevating Performance
Six Sigma Improvement Process: Transforming Processes, Elevating PerformanceOperational Excellence Consulting
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Six Sigma is a data-driven approach to process improvement that seeks to identify and eliminate defects or variations in processes to improve efficiency and quality. It is a methodology that focuses on understanding customer needs, measuring current performance, analyzing data to identify root causes of problems, improving processes, and controlling future performance to ensure sustained improvement.
The benefits of Six Sigma are far-reaching, impacting various industries including manufacturing, healthcare, finance, and service industries. By implementing Six Sigma, organizations can expect to see improvements in customer satisfaction, cost reduction, increased efficiency, and enhanced employee engagement.
This Six Sigma Improvement Process PPT presentation is tailored for senior executives, decision-makers, and key stakeholders who are assessing and planning to launch a Six Sigma program. It is also beneficial for management and staff seeking education on key concepts, principles, and the Six Sigma DMAIC approach to process improvement. Additionally, trainers and facilitators looking to enhance the learning experience with professionally developed training materials by certified Lean Six Sigma Black Belts will find this presentation valuable.
This presentation provides a comprehensive overview of the Six Sigma Improvement Process, offering insights and strategies for organizations to achieve excellence in their operations. Whether you are just beginning your Six Sigma journey or looking to enhance your existing program, this presentation is an essential resource for driving impactful and sustainable change within your organization.
LEARNING OBJECTIVES
1. Understand key Six Sigma concepts and principles for continuous improvement.
2. Apply Six Sigma tools and DMAIC methodology to solve business problems.
3. Identify key roles and responsibilities in Six Sigma projects and understand project selection and management for maximizing benefits.
4. Identify the critical success factors for successful Six Sigma implementation.
CONTENTS
1. Overview of Six Sigma
2. Key Concepts of Six Sigma
3. Critical to Quality (CTQ)
4. Six Sigma Methodologies
5. Six Sigma Toolkit
6. Organizing for Six Sigma
7. Project Selection and Management
8. Critical Success Factors
Kaizen Event Guide: Transforming Challenges into Opportunities
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Kaizen is a Japanese philosophy and methodology that emphasizes continuous improvement in small steps to eliminate waste, enhance quality, and increase efficiency. It involves identifying and implementing incremental improvements in processes, products, and services over time.
A Kaizen event/blitz is a focused and time-limited improvement activity that brings together a departmental or cross-functional team to identify and address a specific problem or opportunity for improvement. It typically lasts for a few days to a week and involves a structured process for identifying and implementing improvements.
Overall, Kaizen events can help organizations improve their performance, increase competitiveness, and drive sustainable growth.
To plan and conduct a successful Kaizen event, you would need to: clearly define the problem or opportunity for improvement; set clear objectives and goals; establish a timeline and schedule; provide training and support; use data and facts; and last but not least, encourage participation and engagement.
This Kaizen Event PowerPoint presentation guide offers step-by-step guidance for planning, preparing, and conducting a Kaizen Event. It also covers post-event follow-up activities and provides forms and templates for the Kaizen charter and presentation to management and other stakeholders.
LEARNING OBJECTIVES
1. Learn what Kaizen is and the key roles for a successful event.
2. Understand the planning, implementation, and follow-up phases of a Kaizen event.
3. Apply Kaizen principles to plan and execute events, and gain practical tips for successful Kaizen events.
CONTENTS
1. What is Kaizen?
2. What is a Kaizen Event & Key Roles for Success
3. Phase 1: Planning & Preparation
4. Phase 2: Implementation - The Event Itself
5. Phase 3: Presentation, Celebration & Follow-up
6. Appendix: Forms and Templates
Kaizen: Elevating Continuous Improvement for Success
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Explore the evolution of Kaizen, a transformative strategy originating in the 1980s that has revolutionized the success of renowned Japanese companies like Toyota. Beyond a conventional management concept, Kaizen is a dynamic and contemporary approach to achieving continuous improvement, fostering a culture that adapts to the demands of the modern business landscape.
Key Insights:
1. Adaptable Evolution: Kaizen has evolved into a dynamic strategy that remains a cornerstone for continuous improvement, adaptable to the fast-paced modern business world.
2. Inclusive Empowerment: Kaizen involves all levels of an organization, empowering everyone to contribute to the pursuit of perfection and fostering a culture of innovation.
3. Daily Improvement Culture: Beyond a management concept, Kaizen is a lifestyle that encourages a culture of perpetual improvement, seizing daily opportunities for organizational enhancement.
4. Collaborative Problem Solving: Kaizen excels in solving cross-functional challenges, fostering collaboration and innovation across departments.
5. Customer-Centric Excellence: Kaizen is inherently customer-driven, focusing on quality, cost, and scheduling to keep organizations competitive and responsive.
6. Process-Focused Thinking: Kaizen places a significant emphasis on process-oriented thinking, inspiring continuous improvement by delving into core organizational processes.
This Kaizen PPT training presentation is crafted for today's business leaders, managers, supervisors, facilitators, and continuous improvement steering committees. It serves as a comprehensive guide to kick-start and implement Kaizen activities in work areas, ensuring organizations can drive meaningful change and achieve enduring success in the contemporary business landscape.
LEARNING OBJECTIVES
1. Comprehend the fundamental concepts of Kaizen, including its principles and philosophy.
2. Acquire knowledge of Kaizen management practices, focusing on their application to enhance organizational performance.
3. Develop proficiency in implementing Kaizen activities to systematically eliminate waste and drive continuous improvement within the organization.
4. Learn problem-solving tools and techniques for effective Kaizen implementation, emphasizing the crucial role of management.
CONTENTS
1. Introduction to Kaizen
2. Kaizen Concepts
3. Kaizen Practices
4. Kaizen Management
5. Kaizen Approach to Problem Solving
6. Key Kaizen Problem Solving Tools
7. Kaizen Implementation
8. Key Factors for Kaizen Success
Strategic Planning: A3 Hoshin Planning Process
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Embark on a transformative journey with A3 Hoshin Planning—a dynamic blend of strategic vision and operational excellence. Emerging from the roots of Toyota's lean management philosophy, A3 Hoshin Planning leverages the A3 tool to weave simplicity and collaboration into strategic endeavors.
This strategic journey spans short and long-term goals, addressing business needs and fostering the growth of individuals. The A3 tool, acting as an accessible canvas, revolutionizes planning into a collaborative process, ensuring engagement at every organizational level.
In the world of A3 Hoshin Planning, alignment is key. Diverse activities seamlessly converge, each contributing significantly to overarching goals. The crystal-clear alignment with the organization's 'True North' fosters unity of purpose, guiding the path to excellence.
Beyond theoretical frameworks, A3 Hoshin Planning emphasizes execution. It serves as the bridge between strategic plans and tangible results, with integrated PDCA cycles offering a structured path for continuous improvement and real-time refinement of strategies.
Enter the realm of 'Catchball,' where dynamic exchanges shape collaborative decision-making. The A3 tool, a steadfast companion, enhances communication and collaboration. This presentation unveils the strategic brilliance within A3 Hoshin Planning—a journey where simplicity, clarity, alignment, and execution converge, paving the way for organizational excellence.
LEARNING OBJECTIVES
1. Master the hoshin planning process by translating the "True North" to the A3.
2. Gain proficiency in using the A3 tool for effective hoshin deployment.
3. Comprehend the Check and Adjust process for strategic review.
CONTENTS
1. Key Concepts and Principles of Hoshin Planning
2. True North, A3 and Bridging the Gap
3. Hoshin Formulation and Deployment
4. A3 Template Overview
5. The A3 Completion Sequence
6. A3 Breakdown: Step-by-step Guide
7. Check and Adjust (Strategic Review)
8. Success Factors for A3 Hoshin Planning
A3 Problem Solving Process & Tools
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The A3 provides a disciplined way of reporting on problems that encourages a disciplined way of solving problems.
Toyota's relentless dedication to continuous improvement is what gives them their greatest competitive advantage. To this end, the principle of PDCA: Plan Do, Check, Act is engrained throughout their corporate culture. Just as ingrained, and equally valuable, is the flexible, yet precise, reporting system, which is married to the process. All about efficiency, every report must be confined to one side of an A3 (11 x 17-inch) sheet of paper; hence the report is known as the A3.
The A3 report can be used to propose solutions to problems, give status reports on ongoing projects, and report results of information gathering activity.
A3 is not about generating more paperwork, but it is all about creating a process and a mindset that are uncompromising in their dedication to improvement. Diligently applying the process, thinking, and tools described in this presentation will dramatically improve the effectiveness of those individuals involved, and when spread through an organization, will quickly result in a culture of genuine improvement.
While this system grew out of automotive manufacturing, it is proven to be broadly applicable to almost any management system.
This A3 Thinking training guide emphasizes the discipline required to generate an A3 report. It covers everything needed to execute a rigorous reporting system. You will learn the step-by-step A3 problem solving process from problem identification to resolution in a fashion that fosters learning, collaboration, and personal development. The problem-solving team records the results of investigation and planning in a concise, two-page document (the A3 report) that facilitates knowledge sharing and collaboration.
LEARNING OBJECTIVES
1. Understand the principles and significance of A3 thinking in continuous improvement.
2. Learn the step-by-step A3 problem-solving process, from theme development to follow- up.
3. Acquire proficiency in utilizing A3 problem- solving tools for effective analysis and decision- making.
4. Develop skills for creating clear, concise A3 reports and gain practical tips for successful problem- solving.
CONTENTS
1. Introduction to A3 Thinking
2. A3 Problem Solving Process
3. A3 Problem Solving (Storytelling) Tools
4. Form and Style
5. Practical Tips for Success
Digital Strategic Business Planning Methodology
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Introduction to Digital Strategic Business Planning Methodology
In the rapidly evolving landscape of the digital age, organizations are experiencing an unprecedented pace of change in the new economy. As the world transforms with a mere click, strategic planning becomes the cornerstone of the business cycle.
Digital Strategic Business Planning is the systematic process through which organizational leaders envision the future and design the requisite processes and operations to realize that vision. The presented methodology serves as a guide to shape and materialize the organization's future in the digital era.
About the Digital Strategic Business Planning Methodology
The Digital Strategic Business Planning Methodology offers a robust framework for conducting a comprehensive study and formulating an actionable plan for the digital age. In recognition of the significant impact of digital technology on contemporary business models and value creation, digital transformation stands as an indispensable foundation. The integration of IT transformation planning within strategic business planning ensures a seamless and unified approach.
Phases of the Digital Strategic Business Planning Methodology:
1. Digital Strategic Review: Assessing the organization's current state in the dynamic digital landscape.
2. Digital Visioning: Defining the desired digital state to guide strategic development.
3. Digital Strategy Formulation: Crafting business strategies leveraging strengths and opportunities in the digital realm.
4. Digital Strategy Implementation: Defining digital architecture and formulating an implementation plan, serving as the blueprint for detailed execution.
CONTENTS
1. Digital Strategic Review
• Review current digital state
• Identify areas of competitive advantage in the digital landscape
• Analyze industry trends and digital competition
2. Digital Visioning
• Envision the desired digital state
3. Digital Strategy Formulation
• Identify and screen digital opportunities
• Analyze digital opportunity gaps
• Benchmark and make recommendations for digital strategies
4. Digital Strategy Implementation
• Define the digital blueprint
• Identify digital programs
• Define the digital implementation plan
Root Cause Analysis (RCA)
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Root Cause Analysis (RCA) is a problem-solving technique that seeks to identify the primary cause of a problem. By focusing on the root cause, organizations can prevent the problem from recurring and develop long-term solutions that improve efficiency, reduce costs, and increase customer satisfaction.
RCA uses tools such as the 5 Whys and Cause & Effect Diagram to identify the underlying causes of a problem. The 5 Whys technique involves asking "why" multiple times to dig deeper into the root cause. The Cause & Effect Diagram categorizes potential causes, such as people, process, and equipment, to identify root causes quickly.
This RCA presentation is designed to provide participants with a comprehensive understanding of Root Cause Analysis (RCA) as a problem-solving technique. The presentation highlights the importance of identifying the root cause of a problem and how RCA can be used to achieve this. Participants will learn how to apply common RCA tools such as the 5 Whys and Cause & Effect Diagram to identify the root cause of a problem. They will also gain knowledge on how to prioritize root causes using a Pareto Chart to focus on the most significant causes first. The presentation will also cover the pitfalls in root cause analysis, highlighting the importance of avoiding making assumptions, involving stakeholders, and making RCA an ongoing process. By the end of the presentation, participants will have a deep understanding of RCA and be equipped with the skills needed to identify and solve problems effectively.
LEARNING OBJECTIVES:
1. Understand the critical role of identifying root causes in effective problem-solving.
2. Apply 5 Whys and Cause & Effect Diagram for practical root cause analysis.
3. Learn to prioritize root causes using Pareto Charts for impactful solutions.
4. Recognize common pitfalls and strategies for overcoming them.
CONTENTS
1. Introduction to Root Cause Analysis
2. Overview of Problem Solving
3. 5 Whys
4. Cause & Effect Diagram
5. Root Cause Prioritization
6. Effective RCA Practices
Business Process Reengineering (BPR)
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In this Business Process Reengineering (BPR) presentation, we delve into the dynamic landscape of modern business, influenced by the three Cs: customers, competition, and change. Traditional organizations, originally designed for stability and mass production, now face challenges in a world that demands flexibility and swift adaptability.
While automation has its merits, its scope often falls short of driving fundamental performance improvements. Enter BPR, spearheaded by Michael Hammer and James Champy, which transcends mere automation. BPR is synonymous with radical redesign, a transformative approach that seamlessly integrates with modern technologies like AI and ML. It's about reimagining entire processes and organizational structures, with digital transformation technologies playing a supporting role.
BPR's relevance remains paramount, particularly in the current landscape where the pandemic has accelerated digital transformation efforts. Organizations are turning to BPR to not only enhance customer experiences but also to optimize operations and achieve transformative results. Digital transformation technologies, strategically integrated into the BPR framework, serve as enablers for this comprehensive process redesign.
Our presentation introduces the core concepts of BPR, positioning it at the forefront of organizational evolution, supported by the seamless integration of digital transformation technologies. Drawing insights from successful BPR implementations at companies like Hallmark, Taco Bell, and Xerox, we highlight the immense potential of this approach. It goes beyond traditional IT applications, unlocking substantial cost savings, elevating customer satisfaction, and enhancing operational flexibility. This balanced narrative empowers management teams to navigate the BPR journey effectively in the modern era, where process redesign and digital transformation go hand in hand.
LEARNING OBJECTIVES
1. Acquire a comprehensive understanding of the principles and modern concepts of Business Process Reengineering (BPR).
2. Familiarize with the distinctive characteristics of reengineered processes in the context of contemporary business practices.
3. Learn a structured and technologically-informed approach to transform processes, optimizing them for maximum productivity.
4. Gain insights into the profound impacts of BPR on organizational dynamics and acquire guidelines for effective change management in the digital era.
CONTENTS
1. Key Concepts & Principles
2. Process Management
3. Overview of BPR
4. Organizing for BPR
5. Process Diagnosis
6. Process Redesign
7. Process Deployment
8. Oraganizational Impact of BPR
9. Guidelines for Change Management
10. Pitfalls to Avoid
5 Steps of Problem Solving
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Although the Six Sigma DMAIC and 8D problem solving methodologies are highly rigorous and require quite a fair bit of tools for data and statistical analysis, these techniques are more suitable for engineers and other professional/technical staff.
However, for shopfloor supervisors, technicians and operators as well as office/administrative support staff, a lighter and simpler problem solving approach is more suitable. The Five Steps of Problem Solving process was developed specifically for this purpose.
Based on the Plan-Do-Check-Act (PDCA) approach, the Five Steps of Problem Solving consist of:
(1) Define the Problem
(2) Analyze Root Cause
(3) Develop Countermeasures
(4) Implement Solutions
(5) Evaluate & Follow Up.
The 12 tools covered in this presentation are the more commonly used ones in problem solving, process improvement and kaizen activities. They include Brainstorming, Stratification, Bar Chart, Line Graph, Pie Chart, Radar Chart, Check Sheet, Pareto Chart, 5 Whys, Cause & Effect Diagram, Histogram and Scatter Diagram.
LEARNING OBJECTIVES:
1. Acquire knowledge of key concepts and principles in PDCA problem solving.
2. Understand team dynamics and define roles within the problem-solving team.
3. Familiarize with the five-step problem-solving process and tools.
4. Discover key strategies for successful problem-solving.
CONTENTS:
1. Key Concepts & Principles
2. Team Dynamics & Roles
3. Five Steps of Problem Solving
4. Problem Solving & Visualization Tools
5. Practical Tips for Success
Seven Advanced Tools of Quality (Seven Advanced QC Tools)
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The seven basic quality tools are effective for data analysis, process control, and quality improvement (numerical data). However, these basic tools cannot be used for non-numerical or verbal data. To organize verbal data into useful information, you would require the advanced quality tools.
The Seven Advanced Tools of Quality (a.k.a Seven New Tools or Seven Management & Planning Tools) were developed with a design approach to organize verbal data diagramatically. These tools work in conjunction with the basic quality tools and can be used by management and staff to develop ideas, solve problems and formulate plans for improved project management.
The Seven Advanced Tools are:
1) Affinity Diagram: Organizes a large number of ideas into their natural relationships.
2) Relations Diagram: Shows cause-and-effect relationships and helps analyze the natural links between different aspects of a complex situation.
3) Tree Diagram: Breaks down broad categories into finer and finer levels of detail, helping to move step-by-step thinking from generalities to specifics.
4) Matrix Diagram: Shows the relationship between two, three, or four groups of information and can give information about the relationship, such as its strength, the roles played by various individuals, or measurements.
5) Matrix Data Analysis Chart: A complex mathematical technique for analyzing matrices, often replaced by the similar prioritization matrix. A prioritization matrix is an L-shaped matrix that uses pairwise comparisons of a list of options to a set of criteria in order to choose the best option(s).
6) Arrow Diagram: Shows the required order of tasks in a project or process, the best schedule for the entire project, and potential scheduling and resource problems and their solutions.
7) Process Decision Program Chart: Systematically identifies what might go wrong in a plan under development.
LEARNING OBJECTIVES
1. Acquire knowledge on the seven advanced quality tools for project planning and management.
2. Learn how to apply the seven management and planning tools to problem solving, projects, communication and daily management work.
CONTENTS
1. PDCA Problem Solving
2. Affinity Diagram (KJ Method)
3. Relations Diagram (Interrelationship Diagram)
4. Tree Diagram
5. Matrix Diagram
6. Matrix Data Analysis Chart
7. Arrow Diagram
8. Process Decision Program Chart (PDPC)
Seven Basic Tools of Quality (Seven Basic QC Tools)
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The seven basic tools of quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality. They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
The seven basic tools of quality or seven QC tools as they are commonly called, are tools which arrange problem areas, put data into diagrams, surface problem areas and clearly bring up any hidden truth. These tools are not for experts alone but for the use of everyone in their daily work. A problem solving team's successes are dependent on the familiarity and ease with which these tools are used.
In this Seven Basic Tools of Quality PPT training presentation, you will be able to teach employees how to use the tools in their daily work or as part of the structured Plan-Do-Check-Act (PDCA) approach to problem solving. The basic tools can also be applied in A3 problem solving, 8D (Eight Disciplines) problem solving, Yellow Belt Lean Six Sigma projects, Green Belt Lean Six Sigma projects, Kaizen events, TPM Focused Improvement projects, etc.
LEARNING OBJECTIVES
1. To understand the seven basic tools for quality and process improvement
2. To learn how to apply the seven basic tools of quality to problem solving or daily work
CONTENTS
1. PDCA Problem-Solving
2. Stratification
3. Check Sheet
4. Control Chart
5. Pareto Chart
6. Cause & Effect Diagram
7. Histogram
8. Scatter Diagram
Problem Solving & Visualization Tools
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INTRODUCTION:
Unlock the potential of your problem-solving endeavors with our comprehensive "Problem-Solving & Visualization Tools" presentation. This collection of 24 tools, ranging from foundational to advanced Quality Control (QC) instruments, caters to diverse industries and is designed to elevate your problem-solving skills and enhance communication.
KEY FEATURES:
1. Diverse Applicability: Applicable across all industries, these tools are versatile and adaptable to your unique problem-solving challenges.
2. Structured Format: The presentation employs a clear and concise format, providing structured information in 'Purpose,' 'When To Use,' 'Examples,' 'Procedures,' and 'Practical Tips' sections for each tool.
3. Complementary to Project Frameworks: Seamlessly integrate these tools into popular problem-solving frameworks such as PDCA, DMAIC, 8D, and more, adding depth and breadth to your projects.
CONTENTS:
Explore a rich array of tools, each carefully curated to empower your problem-solving journey:
1. Brainstorming
2. Gantt Chart
3. Stratification
4. Check Sheet
5. Bar Chart
6. Waterfall Chart
7. Line Graphs
8. Pie Chart
9. Radar Chart
10. Pareto Chart
11. 5 Whys
12. Cause and Effect Diagram
13. Histogram
14. Scatter Diagram
15. Affinity Diagram
16. Control Chart
17. Relations Diagram
18. Tree Diagram
19. Matrix Diagram
20. Matrix Data Analysis Chart
21. Arrow Diagram
22. Process Decision Program Chart (PDPC)
23. 5W2H
24. Is / Is Not
PDCA Problem Solving Process & Tools
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The PDCA cycle, also known as the Deming Cycle or the Shewhart cycle, is a four-step continuous improvement process that is widely used in quality management, business improvement, and project management.
In this PDCA Problem Solving PPT training presentation, you will be able to teach employees in your organization on the structured PDCA approach to problem solving. Many world class companies such as Toyota uses the PDCA approach as the core activity of management as well as a problem solving process for the relentless pursuit of continuous improvement.
When combined with the "QC" tools, the PDCA approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future.
This PDCA problem solving process can be applied to both manufacturing and service organizations and can also be used in Kaizen Circle Activities.
LEARNING OBJECTIVES
1. Acquire knowledge of key concepts and principles in PDCA problem solving.
2. Understand team dynamics and define roles within the PDCA problem-solving team.
3. Familiarize with the step-by-step PDCA problem-solving process and the use of analytical tools.
4. Master process management and discover key strategies for successful PDCA problem-solving.
8D Problem Solving Process & Tools
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The 8D (Eight Disciplines) approach is a systematic problem solving process. Popularized by Ford, the 8D process integrates best practices from various problem-solving methods and is now a standard in the automotive industry. The 8D problem solving process has proven to be highly effective in product and process improvement.
Following the logic of the PDCA cycle, the 8D process enables problem solving teams to identify root causes, develop proper actions to eliminate root causes, and implement permanent corrective action to prevent recurrence. It includes key analytical tools such as Is/Is Not Analysis and Root Cause Analysis using 5 Whys and the Fishbone Diagram.
This highly detailed training presentation will help you to teach employees in your company or organization to better understand team dynamics and solve problems using a disciplined approach.
LEARNING OBJECTIVES
1. Acquire knowledge of key concepts and principles in 8D problem solving.
2. Understand team-based problem solving dynamics and define roles within the 8D problem-solving team.
3. Familiarize yourself with the step-by-step 8D problem-solving process and the use of analytical tools.
4. Gain practical insights for achieving success in 8D problem solving.
CONTENTS
1. Key Concepts and Principles
2. Team-based Approach & Roles
3. 8D Problem Solving Process
4. Analytical Tools in 8D
5. Practical Tips for Success
Digital Transformation Process Poster
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Digital transformation represents an organization's strategic journey to leverage digital technologies, optimizing operational processes, strategies, and customer experiences for enhanced efficiency and competitiveness.
This poster-set provides a structured framework for digital transformation, comprising three critical phases, ten actionable steps and corresponding key activities.
The three phases of digital transformation consist of:
• Preparation Phase: Initiating transformation by defining objectives, securing leadership commitment, and assembling cross-functional teams.
• Execution Phase: The implementation stage, focused on enhancing capabilities, prioritizing customer experience, and utilizing data insights.
• Optimization Phase: Ensuring ongoing refinement and scaling, fostering innovation, and maintaining security and privacy.
Additionally, these phases are detailed into ten actionable steps:
1. Define Clear Objectives
2. Secure Leadership Commitment
3. Build Cross-Functional Teams
4. Enhance Digital Capabilities
5. Prioritize Customer Experience
6. Leverage Data Insights
7. Experiment and Iterate
8. Scale Successful Initiatives
9. Foster Continuous Innovation
10. Ensure Security and Privacy
Key Advantages of the Poster:
• Comprehensive Coverage: Our 10-step process guarantees comprehensive coverage, from defining objectives to safeguarding cybersecurity and data privacy.
• Actionable Guidance: Each step provides practical, actionable guidance, enabling easy translation of theory into effective planning and implementation.
• Adaptability: Tailor our flexible framework to your industry, organization size, and unique needs, prioritizing relevant steps.
• Balanced Complexity: Address transformation intricacies without overwhelming complexity, making it accessible to diverse audiences.
• Best Practices Alignment: Benefit from a framework aligned with industry best practices, drawing from experts and successful organizations.
Usage Benefits:
• Clear Roadmap: Effortlessly understand, plan, and execute digital transformation with our clear roadmap.
• Enhanced Decision-Making: Make informed decisions, reducing uncertainty and risk at each phase.
• Efficiency and Competitiveness: Achieve enhanced efficiency, competitiveness, and innovation in the digital era.
• Reduced Overwhelm: Approach transformation confidently without being bogged down by excessive detail.
The poster is available in vibrant color and professional monochrome themes in both PDF and editable PPTX formats, ensuring easy printing on standard A3/A4-sized paper using standard office equipment.
This versatile resource can be prominently displayed or distributed alongside digital transformation or strategic planning training materials, providing valuable guidance for achieving successful outcomes.
ISO/IEC 27001:2022 (Information Security Management Systems) Awareness Poster
ISO/IEC 27001:2022 (Information Security Management Systems) Awareness PosterOperational Excellence Consulting
[To download this poster, visit:
https://www.oeconsulting.com.sg/training-presentations]
ISO/IEC 27001:2022, the latest international standard in information security, equips organizations with a powerful framework for safeguarding their digital assets and sensitive data. Published as an updated and robust version of its predecessor, ISO/IEC 27001:2013, this standard provides organizations with a systematic approach to establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).
POSTER CONTENTS:
1. The Three Principles of Information Security (CIA Triad)
- Confidentiality: Ensuring that information is accessible only to authorized users through encryption, access controls, and data classification.
- Integrity: Maintaining data accuracy and trustworthiness while protecting it from unauthorized alterations.
- Availability: Ensuring information and systems are accessible when needed, including measures to prevent disruptions.
2. ISO/IEC 27001:2022 Certification Transition Timeline
- A visual roadmap for organizations transitioning from ISO/IEC 27001:2013 to ISO/IEC 27001:2022 by October 2025.
- An alternate visual roadmap showing the main steps of the ISO/IEC 27001:2022 certification process.
3. The ISO/IEC 27001:2022 Approach is Based on the PDCA Cycle
- Illustrates how ISO/IEC 27001:2022 follows the Plan-Do-Check-Act (PDCA) cycle, providing a systematic view of the framework.
4. The ISO/IEC 27001:2022 Key Clause Structure (4-10) Based on the High-Level Structure
- Highlights the key clauses and sub-clauses of the ISMS based on the high-level structure.
The ISO/IEC 27001:2022 Poster serves as a valuable tool in promoting information security awareness and understanding within your organization.More from Operational Excellence Consulting (20)
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The Blue-Green Game
- 1. © Operational Excellence Consulting. All rights reserved. BLUE-GREEN GAME
- 2. © Operational Excellence Consulting. All rights reserved. 2 About the Blue-Green Game § Think Win-Win is the foundation of getting along well with other people. § However, in many organizations, getting to a win-win situation in which all parties benefit can be quite a challenge often because there is a lack of trust, teamwork and communication between teams. § The objective of the Blue-Green Game is to demonstrate the importance of Win-Win thinking. § By the end of the game, participants would have learned the need to build trust, teamwork and improve communication and work towards a win-win situation. NOTE: This is a PARTIAL PREVIEW. To download the complete presentation, please visit: https://www.oeconsulting.com.sg
- 3. © Operational Excellence Consulting. All rights reserved. 3 Blue-Green Game: Learning Objective § To demonstrate the importance of trust, teamwork and working towards a win-win situation
- 4. © Operational Excellence Consulting. All rights reserved. 4 Instructions to Teams (1/3) 1. Game Objective: Score the highest possible number of net plus points. 2. Points are scored by exchanging cards. Team A1 exchanges with A2; B1 with B2. 3. There will be 5 rounds of exchanges of 1 minute apart. Each round will consist of your team exchanging one card with its counterpart. 4. Only the referees will make exchanges. There will be no direct contact or discussion between teams except as noted in point 7. 5. Your team will know what it is receiving only after it has sent a card.
- 5. © Operational Excellence Consulting. All rights reserved. 5 Instructions to Teams (2/3) 6. Scoring If You Give And Get Back Round 1 2 3 4 5 Blue Green -10 -10 -10 -20 -100 Green Green -5 -5 -5 -10 -25 Blue Blue +5 +5 +5 +10 +25 Green Blue +10 +10 +10 +20 +100
- 6. © Operational Excellence Consulting. All rights reserved. 6 Score Sheet Round 1 Round 2 Round 3 Round 4 Round 5 Total* Score Score Score Score Score A1 A2 B1 B2 *Total up horizontally to get net team score. Team with highest net plus score is the game winner. Optional: Total up vertically to get net organization score. Analyze the trend and interpret the result.
- 7. © Operational Excellence Consulting. All rights reserved. Let’s Start! Are You Ready to Play?
- 8. © Operational Excellence Consulting. All rights reserved. ROUND 1
- 9. © Operational Excellence Consulting. All rights reserved. 9 Blue-Green Game: Round 1 Instructions 1. Decide on what color to exchange. 2. You have 60 seconds. 3. Hand the card to the referee when you are done. 4. Review the color that you have received, your score and strategize for the next round. Time: 60 secs ACTION!
- 10. © Operational Excellence Consulting. All rights reserved. ROUND 5
- 11. © Operational Excellence Consulting. All rights reserved. 11 Discussions and Lessons Learned 1. Were you satisfied with the net scores after Rounds 1 and 2? If not, why not? What have your team decided to improve the score? 2. After Round 2, if you had negotiated, were you able to get agreement from the other team? If yes, why? If not, why not? 3. For Rounds 3 to 5, did you and the other team commit to the agreement? Were you able to get better net scores? If yes, why? If not, why not? 4. What lessons have you learned from the Blue-Green Game?
- 12. © Operational Excellence Consulting. All rights reserved. 12 Operational Excellence Consulting is a management training and consulting firm that assists organizations in improving business performance and effectiveness. Based in Singapore, the firm’s mission is to create business value for organizations through innovative design and operational excellence management training and consulting solutions. For more information, please visit www.oeconsulting.com.sg