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Intent-­‐Based	
  Marketing	
  and	
  Selling	
  Overview	
  
Recap:	
  The	
  Big	
  Willow	
  helps	
  you	
  
Find AND Engage
your buyers faster
than your competition*
*	
  And	
  ours!	
  J	
  
Revenue	
  and	
  Pipeline	
  Creation	
  
Sales	
  Rep	
  Productivity	
  
Marketing	
  Effectiveness	
  
Impact	
  we	
  have	
  
What	
  The	
  Big	
  Willow	
  Does…1B	
  times/day	
  
Website/Publisher	
  
Keyword	
  analysis	
  
Category	
  of	
  interest	
  
Company	
  
Location	
  
People	
  
A	
  New	
  Channel	
  for	
  B2B	
  Leads	
  &	
  Insight	
  
-­‐	
  Which	
  companies…	
  
-­‐	
  Are	
  research	
  what	
  topics…	
  
-­‐	
  Who	
  is	
  taking	
  action,	
  how	
  often?	
  
Track:	
  150	
  Million+	
  	
  
B2B	
  and	
  B2C	
  PCs,	
  Phones,	
  Tablets	
  
Monitor:	
  20,000+	
  	
  
B2B	
  and	
  B2C	
  web	
  destinations	
  
We	
  help	
  you	
  turn	
  intent	
  data	
  into	
  action	
  via	
  services	
  &	
  platform	
  
SERVICES
“Always-­‐On”	
  services	
  solving	
  problems	
  w/	
  Device-­‐Level	
  Intent	
  
SOLUTIONS*
Account	
  	
  
Validation	
  
&	
  Growth	
  
Brand	
  to	
  Demand	
  
Close/Won	
  	
  
Attribution	
  
Web	
  Behavioral	
  
Pre-­‐Targeting	
  
Churn	
  Model/	
  
Defection	
  
Detection	
  
SDR	
  
Enablement	
  
*	
  Our	
  solutions	
  are	
  client	
  driven.	
  We	
  are	
  not	
  smarter	
  than	
  them!	
  
Pre-­‐Targeting	
  via	
  Intent	
  Data	
  
at	
  Commvault	
  
Commvault:	
  Pre-­‐Targeting	
  Via	
  The	
  Buyer’s	
  Journey	
  
Opportunity	
  
Created	
  in	
  	
  
CRM	
  
8/26/13	
  
180	
  Days	
  
Before	
  
Opportunity	
  
Creation	
  
2/27/13	
  
Opportunity	
  
Closed	
  Won	
  
10/31/14	
  
3/25/13	
  
Tech	
  Target	
  	
  
Content	
  Syndication	
  
Storage	
  Magazine	
  
Online:	
  March	
  2013	
  
4/4/13	
  
Network	
  World	
  
Content	
  Syndication	
  
Digital	
  Spotlight	
  on	
  
Enterprise	
  Storage	
  
8/23/13	
  
InfoWorld	
  	
  
Content	
  Syndication	
  
Digital	
  SDDC	
  
Spotlight-­‐	
  
Modernizing	
  
Enterprise	
  IT	
  
9/16/13	
  
Virtualization	
  Review	
  
Content	
  Syndication	
  
Gartner	
  BaR	
  MQ	
  
10/29/13	
  
Tech	
  Target	
  	
  
Content	
  Syndication	
  
Balancing	
  Cost,	
  Risk	
  
&	
  Complexity	
  in	
  
Your	
  DR	
  Strategy	
  
2/11/14	
  
Integrate	
  	
  
Content	
  Syndication	
  
Get	
  Smart	
  About	
  
Big	
  Data	
  
2/21/14	
  
Virtualization	
  Review	
  
	
  Content	
  Syndication	
  
CIO	
  Guide	
  to	
  Virtual	
  
Server	
  Data	
  Protection	
  
5/14/14	
  
Tech	
  Target	
  	
  
Content	
  Syndication	
  
Webinar:	
  Modernize	
  
Disaster	
  Recovery	
  
with	
  Simpana	
  10	
  
6/27/14	
  
IDG	
  Enterprise	
  	
  
Content	
  Syndication	
  
Windows	
  XP	
  
Migration:	
  Protect,	
  
Secure	
  Critical	
  Data	
  
8/4/14	
  
Tech	
  Target	
  	
  
Content	
  Syndication	
  
Storage	
  E-­‐zine	
  	
  
July	
  2014	
  
Web	
  Buyer	
  Intent	
  
CRM/MAP	
  Data	
  
Pre-­‐Targeting	
  Zone	
  
“[What	
  explains	
  the]…biggest	
  growth	
  in	
  software	
  in	
  five	
  years?”	
  
“We	
   made	
   a	
   major	
   investment	
   in	
  
digital…to	
  bring	
  leads	
  into	
  the	
  funnel…
and	
  getting	
  out	
  in	
  front	
  of	
  competition.”	
  	
  
Commvault:	
  Pre-­‐Targeting	
  gets	
  CXO	
  attention	
  
Commvault	
  CEO	
  Bob	
  Hammer,	
  01/27/16	
  Earnings	
  Call	
  
Named	
  Account	
  Validation	
  and	
  Growth	
  
at	
  Electric	
  Cloud	
  
Step	
  1:	
  Determine	
  &	
  Augment	
  Named	
  Account	
  List	
  
“Look	
  Back”	
  60/90/180	
  days	
  for	
  Web	
  Buyer	
  Intent	
  
Sales	
  Delivers	
  Named	
  Account	
  List:	
  1000	
  Named	
  Accounts	
  
300	
  –	
  Intent	
  Confirmed	
  
600	
  -­‐	
  No	
  Active	
  Web	
  Research	
  Shown	
  
700	
  -­‐	
  Net	
  New	
  Accounts	
  Showing	
  Web	
  Buyer	
  Intent	
  
Deliverable:	
  “Validated	
  TIM”	
   Deliverable:	
  “Net	
  New	
  TIM”	
  
100	
  Were	
  Active,	
  
Now	
  Inactive	
  
12	
  
Electric	
  Cloud’s	
  ABM	
  execution	
  
In 8 months found via intent,
engaged via phone and closed:
Brand	
  to	
  Demand	
  Attribution	
  
at	
  Five9	
  
Five9	
  Results	
  
“The	
  Big	
  Willow	
  was	
  able	
  to	
  deliver	
  a	
  
view	
  through	
  conversion	
  rate	
  53X	
  better	
  
than	
  the	
  next	
  closest	
  ad-­‐network.”	
  	
  	
  
Jason	
  Yang	
  
VP	
  of	
  Digital	
  Marketing	
  
Intent-­‐Based	
  Sales	
  Enablement	
  
at	
  Apperian	
  
Sales	
  Insights	
  via	
  Onsite	
  +	
  Offsite	
  Intent	
  
ABM	
  Results	
  
Predictive	
  Customer	
  Churn	
  Modeling	
  
at	
  Akamai	
  
Intent-­‐Based	
  Churn	
  Modeling	
  
Renewal	
  Date	
  
20%	
  of	
  all	
  customers	
  that	
  defected	
  exhibited	
  the	
  
same	
  multi-­‐spike	
  behavior	
  of	
  buying	
  committee	
  
researching	
  alternatives	
  online	
  
“Like	
  DemandBase…but	
  across	
  	
  
the	
  entire	
  web,	
  not	
  just	
  my	
  site.”	
  
Sr.	
  Director	
  
Market	
  Operations	
  
F1000	
  company	
  

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The Big Willow overview and client uses cases

  • 1. Intent-­‐Based  Marketing  and  Selling  Overview  
  • 2. Recap:  The  Big  Willow  helps  you   Find AND Engage your buyers faster than your competition* *  And  ours!  J  
  • 3. Revenue  and  Pipeline  Creation   Sales  Rep  Productivity   Marketing  Effectiveness   Impact  we  have  
  • 4. What  The  Big  Willow  Does…1B  times/day   Website/Publisher   Keyword  analysis   Category  of  interest   Company   Location   People   A  New  Channel  for  B2B  Leads  &  Insight   -­‐  Which  companies…   -­‐  Are  research  what  topics…   -­‐  Who  is  taking  action,  how  often?   Track:  150  Million+     B2B  and  B2C  PCs,  Phones,  Tablets   Monitor:  20,000+     B2B  and  B2C  web  destinations  
  • 5. We  help  you  turn  intent  data  into  action  via  services  &  platform   SERVICES
  • 6. “Always-­‐On”  services  solving  problems  w/  Device-­‐Level  Intent   SOLUTIONS* Account     Validation   &  Growth   Brand  to  Demand   Close/Won     Attribution   Web  Behavioral   Pre-­‐Targeting   Churn  Model/   Defection   Detection   SDR   Enablement   *  Our  solutions  are  client  driven.  We  are  not  smarter  than  them!  
  • 7. Pre-­‐Targeting  via  Intent  Data   at  Commvault  
  • 8. Commvault:  Pre-­‐Targeting  Via  The  Buyer’s  Journey   Opportunity   Created  in     CRM   8/26/13   180  Days   Before   Opportunity   Creation   2/27/13   Opportunity   Closed  Won   10/31/14   3/25/13   Tech  Target     Content  Syndication   Storage  Magazine   Online:  March  2013   4/4/13   Network  World   Content  Syndication   Digital  Spotlight  on   Enterprise  Storage   8/23/13   InfoWorld     Content  Syndication   Digital  SDDC   Spotlight-­‐   Modernizing   Enterprise  IT   9/16/13   Virtualization  Review   Content  Syndication   Gartner  BaR  MQ   10/29/13   Tech  Target     Content  Syndication   Balancing  Cost,  Risk   &  Complexity  in   Your  DR  Strategy   2/11/14   Integrate     Content  Syndication   Get  Smart  About   Big  Data   2/21/14   Virtualization  Review    Content  Syndication   CIO  Guide  to  Virtual   Server  Data  Protection   5/14/14   Tech  Target     Content  Syndication   Webinar:  Modernize   Disaster  Recovery   with  Simpana  10   6/27/14   IDG  Enterprise     Content  Syndication   Windows  XP   Migration:  Protect,   Secure  Critical  Data   8/4/14   Tech  Target     Content  Syndication   Storage  E-­‐zine     July  2014   Web  Buyer  Intent   CRM/MAP  Data   Pre-­‐Targeting  Zone  
  • 9. “[What  explains  the]…biggest  growth  in  software  in  five  years?”   “We   made   a   major   investment   in   digital…to  bring  leads  into  the  funnel… and  getting  out  in  front  of  competition.”     Commvault:  Pre-­‐Targeting  gets  CXO  attention   Commvault  CEO  Bob  Hammer,  01/27/16  Earnings  Call  
  • 10. Named  Account  Validation  and  Growth   at  Electric  Cloud  
  • 11. Step  1:  Determine  &  Augment  Named  Account  List   “Look  Back”  60/90/180  days  for  Web  Buyer  Intent   Sales  Delivers  Named  Account  List:  1000  Named  Accounts   300  –  Intent  Confirmed   600  -­‐  No  Active  Web  Research  Shown   700  -­‐  Net  New  Accounts  Showing  Web  Buyer  Intent   Deliverable:  “Validated  TIM”   Deliverable:  “Net  New  TIM”   100  Were  Active,   Now  Inactive  
  • 12. 12   Electric  Cloud’s  ABM  execution   In 8 months found via intent, engaged via phone and closed:
  • 13. Brand  to  Demand  Attribution   at  Five9  
  • 14. Five9  Results   “The  Big  Willow  was  able  to  deliver  a   view  through  conversion  rate  53X  better   than  the  next  closest  ad-­‐network.”       Jason  Yang   VP  of  Digital  Marketing  
  • 16. Sales  Insights  via  Onsite  +  Offsite  Intent  
  • 18. Predictive  Customer  Churn  Modeling   at  Akamai  
  • 19. Intent-­‐Based  Churn  Modeling   Renewal  Date   20%  of  all  customers  that  defected  exhibited  the   same  multi-­‐spike  behavior  of  buying  committee   researching  alternatives  online  
  • 20. “Like  DemandBase…but  across     the  entire  web,  not  just  my  site.”   Sr.  Director   Market  Operations   F1000  company