This document contains a resume for Abdallah Asa'ad Okasheh, a Jordanian national born in Amman, Jordan in 1981. He is married and provides contact information. The resume outlines his objective of gaining experience in information technology, management, public relations, business, sales, and marketing. It then lists his qualifications, including a Bachelor's degree in Computer Science and a diploma in Computer and Information Technology. The bulk of the resume describes his work experience in sales and account management roles in Saudi Arabia and Jordan from 2002 to the present. It also lists training courses and languages.

1. ABDALLAH ASA’AD OKASHEH
Date & Place of Birth: Amman-Jordan 24/Dec/1981
Nationality: Jordanian
Martial Status: Married
Mailing Address: Daheyat Al-Amer Hasan Amman-Jordan
Mobile No: +962 79 8266177
Day No: +962 6 5679648 / +962 79 5054702
Email » abdallah.okasheh@yahoo.com
Personal Information
With the blend of information technology, management, public relation, business,
sales & marketing skills, I would like to gain more experience and be uniquely
positioned by experience and talent to provide overall direction and services to
those functional areas that are critical to the success of any high profile
organization. It is with the talent that I seek a challenging position, with a growth
company.
In addition:
•Strong analytical, conflict resolution & decision making skills.
•Can articulate and communicate technical matters clearly and accurately to
different sets of audience.
• High maturity levels in organizational skills.
•Creativity and good sense of humor.
Objective
University :
• BACs (Computer Science)
2005-2011 Al-Balqa’ Applied University
Salt-Jordan
• Diploma (Computer & Information Technology)
2000-2002 AMRADA-American Association for Development &
Advancement
Michigan-USA
Academic Qualifications
• Apr2014- Dec2014 Arabic Computer Systems ( ACS )
(A leader in the fields of Information Technology and Services)
(Ranked 62nd of the top 100 companies in KSA, in 2008, 1st in ICT)
Address: Riyadh - Saudi Arabia
Position: Senior Account Manager ( Public & Privet sector )
Duties and responsibilities:
- Visit customers and generate new deals
- Arrange presentations and demo
Experience

2. - Focusing on After sales Services
- Provide excellent customer service
- Prepare proposals and documents
- Follow up and create new customer relations
- Working on different sectors
- Manage & supervise sales team
• Fep2012- Mar2014 Arabic Computer Systems ( ACS )
(A leader in the fields of Information Technology and Services)
(Ranked 62nd of the top 100 companies in KSA, in 2008, 1st in ICT)
Address: Riyadh - Saudi Arabia
Position: Sales Account Manager ( Public & Privet sector )
Duties and responsibilities:
- Handling key account in deferent market verticals and areas
- Achievement company targets and goals
- Selling company products and services
- Prepare proposals and documents
- Following up and closing proposal had submit
- Participating in accounts tenders
- Tenders sizing and solutions
- Visit customers and generate new deals
- Arrange presentations and demo
- Focusing on After sales Services
- Provide excellent customer service
- Follow up and create new customer relations
- Crossing all market verticals
• Feb2011-Jan2012 Global Integrated Logistics ( Agility)
(A leading international logistics services company)
Address: Amman – Jordan
Position: Sales Coordinator
Duties and responsibilities:
- Prepare Offers
- Follow up customers relations
- Proceeding Customer subscriptions
- Execute sales transactions
- Assisted in preparing annual operating plan
- Provide excellent customer service
• Sep2010-Jan2011 Jordan Mobile Telecommunication Services (Zain)
(A leader in the fields of telecommunication and mobile services)
Address: Amman – Jordan
Position: Sales Associate
Duties and responsibilities:
- Visit customers
- Arrange presentations and demo

3. - Provide excellent customer service
- Follow up and create new customer relations
- Working on different sectors
• Oct2008-Aug2010 Omega for technology
(A regional business, technology and solutions company especially in the
field of infrastructure networks ,CCTV, low current, & some application )
Address: Amman – Jordan
Position: Sales Executive
Duties and responsibilities:
- Research new market opportunities
- Map out potential customers & competitors
- Coordinate with our marketing, sales, to facilitate marketing functions
- Contact and conduct initial follow-ups on sales prospects
- Development of pricing structures and payment options
• Jun 2002- Aug2008 Integrated System Solutions
(HP selected partner, strategic alliances with leaders in the industry helps
in providing the best choice to clients)
Address: Amman – Jordan
Position: Sales Coordinator
Duties and responsibilities:
- Prepare Offers
- Follow up customers relations
- Proceeding Customer subscriptions
- Execute sales transactions
- Assisted in preparing annual operating plan
- Provide excellent customer service
In general we focus on the following main lines:
- Storage and availability solutions from NetApp, EMC, IBM, Inspur and
CommVault;….,
- Datacenter and disaster recovery services and solution (complete DC
components)
- Operation and maintenance and supporting services
- Information security and physical (CCTV, IP CCTV, Public Address, Access
control…)
- Unified Communication Solutions from Cisco, Avay Mitel and others
- Mobility Solutions from UPS, Handel held, and Hand Held (Rigid pocket
PCs) Devices with bar code reading capabilities
- UPS and generating power optimization solutions.
- Networking Infrastructure passive component and active component
- Professional services which includes Design, Engineering, and consulting
services
• IT Security Consulting Services
• DC and DR Consulting Services
• Business Consulting; HR and TQM
Product and Services

4. • Matching market business requirement
Manage resources and organizational policies in regards to IT Strategy,
services and operations whilst maintaining high quality of service
- Creates and executes project work plans and revises as appropriate to
meet changing needs and requirements.
- Preparing project Plan in MS Project, Identifies resources needed and
assigns individual responsibilities.
- Attending regular meeting with client, submitting status report and getting
feedback from the client.
- Manage day-to-day operational aspects and scope to control and
monitoring the project.
- Follow up with the venders and our Procurement department when
needed.
- Assuring all the deliverable on time.
- Assure project legal documents are completed and signed
- Facilitate team and client meetings effectively
- Hold regular status meetings with project team.
- Resolve and/or escalate issues in a timely fashion.
- Inspiring coworkers to attain goals and pursue excellence.
- Controlling the project cost, identifying opportunities for improvement
and makes constructive suggestions for change.
- Giving more attention on the critical issues and assuring the quality.
- Effectively utilize each team member to his fullest potential
- Seek and participate in development opportunities above and beyond
training required
- Develop lasting relationships with client personnel that foster client ties
- Suggest areas for improvement in internal processes along with possible
solutions
- Comply with and helps to enforce standard policies and procedures
- Identify business development and "add-on" sales opportunities as they
relate to a specific project
- Worked for Presales to Support our sales team in bidding, proposals, BOQ
and design preparation.
- Worked on Systems and Network process designing and preparing Single
Line Diagrams in MS Visio.
- Ensure project documents are complete, current, and submitted
appropriately.
Business Process Management
- Analyzed internal clients needs and established processes for streamlined
provisioning of IT Services.
- Conceptualized and developed an inventory management solution in line
with our business strategy
- Revised the hiring processes and helped in develop an evaluation system
for new candidates.
- Recruiting, interviewing, testing and selecting employees
- Manage projects and lead teams on process or system improvements
- Managed business plans and complex issues in fleet records and project
management.
- Responsible for the business requirements, technical design and

5. budgeting.
- Negotiated with other technical staff to achieve client’s objectives.
- Liaised with users to discuss and implement solutions.
- IT purchasing and supply chain processes.
- Control of information in both paper and electronic formats.
- Prepared weekly project status reports for management.
Sales Training:
Schneider Electric
Cisco
Juniper
Aruba Networks
Meru Networks
(Riyadh - Saudi Arabia)
Training Courses:
Information Technology
(Center for Consultation, Technical Services & Studies
In the UNIVERSITY of JORDAN Amman-Jordan)
Integrated Skills English Course
(many level in American Language Center,ALC Amman-Jordan)
Business & Professional Writing
(American Language Center,ALC Amman-Jordan)
Conversation Course
(American Language Center,ALC Amman-Jordan)
Training
• Arabic: Native Language (Reading, Writing & Spoken).
• English: Good Command (Reading, Writing & Spoken)
Languages
Excellent computer skills, MS office & internet.Computer Skills
Organized respect time prefers teamwork, self reliant, excellent communication
Skills, initiative a hard worker, understands & learns quickly, Reliable, trustworthy,
diligent, self motivated ambitious(and with team spirit) and target oriented.
Personal Skills

6. budgeting.
- Negotiated with other technical staff to achieve client’s objectives.
- Liaised with users to discuss and implement solutions.
- IT purchasing and supply chain processes.
- Control of information in both paper and electronic formats.
- Prepared weekly project status reports for management.
Sales Training:
Schneider Electric
Cisco
Juniper
Aruba Networks
Meru Networks
(Riyadh - Saudi Arabia)
Training Courses:
Information Technology
(Center for Consultation, Technical Services & Studies
In the UNIVERSITY of JORDAN Amman-Jordan)
Integrated Skills English Course
(many level in American Language Center,ALC Amman-Jordan)
Business & Professional Writing
(American Language Center,ALC Amman-Jordan)
Conversation Course
(American Language Center,ALC Amman-Jordan)
Training
• Arabic: Native Language (Reading, Writing & Spoken).
• English: Good Command (Reading, Writing & Spoken)
Languages
Excellent computer skills, MS office & internet.Computer Skills
Organized respect time prefers teamwork, self reliant, excellent communication
Skills, initiative a hard worker, understands & learns quickly, Reliable, trustworthy,
diligent, self motivated ambitious(and with team spirit) and target oriented.
Personal Skills