Arafa Ashour Hussein is an IT and project management professional with 15 years of experience implementing ERP systems like Oracle, SAP, Axapta, and Microsoft Great Plains. He has managed over 15 successful ERP projects across various industries. Currently he is the CEO and Operations Manager of Business Professional Solutions, an IT services company in Egypt.

1. Arafa Ashour Hussein
Egypt, Cairo (+2) 01025523933
arafa_ashour@yahoo.com
Linked In link…..
15 Years of Demonstrated IT and Project Management experience across the different stages of project cycle:
Plan/Initialize, requirements/Analysis, Design, Build/Develop, Test and Deploy Across different Multinational
Organizations.
Highly focused and results-oriented in supporting complex deadline driven projects; able to identify goals and
priorities and resolve issues in initial stages.
Solid base on the details of business cycles and ERP Implementation for (Process and Discrete Manufacturing,
Logistics, CRM, SCM, Call Center, After Sales Service, HR and Finance)
Experience of managing and delivering more than 15 successful ERP implementations using different ERP
applications such as [Oracle E-Business, SAP, AX (Axapta), MS Great Plains]
Abillity to handel multiple projects at the same time and ensuring the quality of services delivered to clients.
Strong Leader ship, Communication Skills, Time Management and staff supervison.
Technical competencies of Development life cycle, System Programming and Database structure, Engineering and
Design that he gained after working on different IT domains and Projects.
Responsibilities:
Directs the fulfillment of IT services, development, implementation and production through liaison with Business
Managers and users of data processing services.
Guide and support the management during the selection and implementation of an IT systems/solution
Assist in the formulation of project objectives and Organization development requirements
Prepare project plans and schedules, including requirements, tasks, work assignments, resources, and the inclusion of
project milestones, Completion, Changes and risk managment
Provides support of improving organization activities through improved methods and techniques and better utilization
of resources.
Provide the Organization Management/Users by the sufficient Tools (Executive Information, analysis and reports) to
Measure and Enhance the business performance and adding value for each organization/department
Education/Certificates:
BC’s of Computer science & Business Administration May 2003 Helwan University.
Diploma of PM/Information Technology, April 2005 Rochville University.
ERP Implementation Excellance Certificate from Lawson Corporation (www.lawson.com)
Special Training:
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2. PMP Training Course
ERP Concepts and Applications
Manufacturing Resources Planning MRPII
Distripution Resources Planning DRP
Business Prototype/Workshop [Manufacturing- Distribution- HR- Finance ]
7 habits / Situation Leadership course / Communication Skills.
Current & Previuos Career History:
CEO & Operation Manager, BPS From: Jan 2014 To Present
Business Profissional Solutions
ERP Project Manager, ITG Egypt From: April 2007 To Dec. 2013
Senior Application Consultant, From: Jun, 2005 to: April 2007
Accentia Middle East.
System Eng. & Application Consultant, From: Jun 2003 To: Jun 2005
United Technology Group
IT Sytem Eng., Miraco/Carrier From: Y 2000 To: Y 2003
Personal Data:
Birth date : May. 9, 1981
Marital Status : Married; one Kid
Place Of Birth : Cairo,
Address : 65 El Tahrier St., Sheraton Heliopolis, Miser EL- Gedida ,Cairo,
Nationality : Egyption
Language: Arabic is the mother language
English v.good Read/write/speech
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3. Detail Job History
CEO & Operation Manager, BPS
Business Profissional Solutions
From: Jan 2014 To Present
BPS, Business Solutions Providers for Manufacturing, Projects, Trading and Services Companies to Provide
Solutions, Consultation and IT Services.
Through the past years of activities, BPS has successfully fulfilled numerous assignments and projects for
companies/organizations with different sizes and operating domains in Egypt, Middle East and North Africa.
(Manufacturing, Fertilizer, Pharmaceutical, Bottling, DRP & Fleet Management, HMIS, SIS, Gov.)
Role: Direct, Coordinate and review for each country within the region (Middel East and Africa) the
Collections and Assessment of new business needs and its action plan with priorities.
Improve the quality level of IT services and ensure the optimum IT resources utilization by Implementing IT
governance with effective IT performance monitoring and management process
leading the presales, functional and technical team, project management and Change Management
Projects:
City Stars, EGO Vision, Abu Hashima Steel Mfg, Bahrain University, Al-Ahlya Ferteelizers
ERP Project Manager, ITG Egypt
From: April 2007 To Dec. 2013
6 Years working with ITG Egypt ( IT solution provider) as ERP Project Manager, Managing the Projects
Implementation starting from the Project initiation & Kickoff, Business Plan, requirement Analysis, Solution
Design, Setup, Prototype & testing till production and life.
Role : Ensure and apply the right Implementation methodology concept and principles (Diagnostic -Analysis -
Design - Configuration – Testing- Deployment – Go-Live- Support)
Identify Project plan upon requirement management fundamental, Cost Control, Monitoring and timely completion,
contract management and resource management.
Support the Pre-sales Activity (Demo and Proposal) and Co-ordinate between customer’s project team and our
project team in order to complete projects within projects duration, budget and meeting the customer expectations
Creat/Identify Project charter including the Project Objectives, Benfits, Scope. Execution Plan, Communication
plan, risk management and cost management.
Manage and suprvise the project resources as consultants, developers and Sub-contractors.
Handle multiple projects at the same time and ensuring the quality of services delivered to clients.
Projects:
GOLDENTEX, HESNI FOR PRODUCT KNITTED, VOGUE MISR, VENEZIA CERAMIC
EIPAL, EUROTEX GARMENTS, GREEN LAND FARM, SOTEX, EL SAYADE TRICOT
DICE, BORG PHARMACEUTICAL INDUSTRIES ,HEADLINES FOR PRINTING
LITEWAY FOR LIGHT, RATOMAGE FOR ENGINNERING
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4. Senior Application Consultant, Accentia Middle East.
From: June, 2005 to: April 2007
During this Period I was working with Accentia Middle East Co., one of the biggest IT multinational organizations
in Egypt and Middle East providing with Textile and Readymade Gramnts ERP System.
Accentia Middle East Co Has Business Partners for Lawson [Lawson/M3 – Lawson /S1]
I had Senior Application Consultant Position and Business analyst.
Role :Support the Pre-sales and After Sales Activities. [ presentation, Financial Proposal, Gap Analysis,..]
Implement different modules of Business application (Supply Chain – Financial management – Manufacturing –
Procurement – Sales - After Sales Service) with managing the Implementation Methodology Plan/milestones
according to the Project management.
Collect, document and analys the company needs - Features mapping between company needs and functionality
against Lawson applications/software.
Adapt and modify the application Functions as per the company and /or the customer requirements.
Conduct the required application training for both of key and end users.
Perform the required testing for the business application against the customer requirements.
Frequently interacts with supervisors, functional managers and/or may interact with Project management in order to
establish, recommend changes and implement the customer business Req.
Projects:
TIE TEXTILE, FATA FARM, IIIMP
System Eng. & Application Consultant,
United Technology Group
From: Jun 2003 to: Jun 2005
UTG one of the biggest IT Consultancy firm as Solution Providers, Business Partners and exclusive
reseller for IT solution on Middle East and Africa.
I was playing tow roles as Customer support and Technical support to satitfy the business needs.
Customer Support (Application Consultant)
Collect, document and analys the company needs - Features mapping between company needs and
functionality of the software – User training on how to use the software. - Support the clients during the ERP
implementation and life operations ( SAP R/3)
Technical Support (System Engineer)
Design and Install Network solution.
Design and develop Web Site and Intranet system.
Install and Setup MS applications
Projects:
Miraco/Carrier, Shams Trading,
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5. IT Sytem Eng., Miraco/Carrier
From: 2000 To: 2003
Miraco /Carrier, is one of the biggest multinational organizations in Egypt for Air Conditioning
Manufacture.
I got three years summary training and workiing experience in the field of network connectivity and
trouble shooting for Office Automation [Workstation – Server –Exchange - Outlook – Proxy Server],
Internet/Intranet, H/W infrastructures, Application support[Workgroup – Domain ],
Also I attended SAP Preparation and Business Blue Print Phases during this periode I studied most of SAP
Courses Level I self study.
Thanks for getting some of your time and looking to work under your supervision.
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6. IT Sytem Eng., Miraco/Carrier
From: 2000 To: 2003
Miraco /Carrier, is one of the biggest multinational organizations in Egypt for Air Conditioning
Manufacture.
I got three years summary training and workiing experience in the field of network connectivity and
trouble shooting for Office Automation [Workstation – Server –Exchange - Outlook – Proxy Server],
Internet/Intranet, H/W infrastructures, Application support[Workgroup – Domain ],
Also I attended SAP Preparation and Business Blue Print Phases during this periode I studied most of SAP
Courses Level I self study.
Thanks for getting some of your time and looking to work under your supervision.
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