Testing the New Disney World Website
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Les Honniball leads quality assurance testing for Walt Disney's websites globally. Testing Disney's websites presents unique challenges as the sites must accommodate high volumes of users from around the world on different devices and browsers. This requires testing pages, URLs, analytics, various languages and localizations, and ensuring a quality user experience. Honniball's team uses an agile development process and tools like JIRA, ALM, and Google Docs to manage testing across multiple studios. They employ a variety of testing approaches including automation, and test websites on desktop and mobile browsers and devices to ensure a seamless experience for all users.
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Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
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Testing the New Disney World Website
- 1. W14 Test Techniques 10/15/2014 3:00:00 PM Testing the New Disney World Website Presented by: Leslie Honniball Walt Disney Parks and Resorts Technology Brought to you by: 340 Corporate Way, Suite 300, Orange Park, FL 32073 888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
- 2. Les Honniball Walt Disney Parks and Resorts Technology As manager of quality assurance for Walt Disney Parks and Resorts Technology, Les Honniball leads a team of QA engineers responsible for testing the web sites of Walt Disney World Resort in Florida, Disneyland Resort in California, the Disney Cruise Line, and the Walt Disney Paris and Hong Kong theme parks and resorts. A twenty-three year veteran of the testing field with experience working for companies large and small, Les has worked with remote QA teams in India, the Philippines, Argentina, and the US using the agile development process. Les works closely with various automation teams at Disney to help define the core automation tests needed to launch a successful website.
- 8. Introduction • Testing the web user interface for a large high-volume global web-site has a unique and complex set of challenges • Testing the content, meta tags, pages, products and url’s requires attention to detail and careful consideration of changes • Testing a technical and functional software platform that can handle all of this is: – Complicated – Challenging – Multi-disciplinary – FUN!
- 9. Agenda • Challenges • Pages, URLs & SEO • Analytics • User Experience (UX) • Designing a global Web Platform • Testing a global Web Platform • Take-aways
- 10. Unique Challenges for Public Sites Pages, SEO and URLs Analytics, pages and page flows Going global: i18n + channel + market + store A/B Testing and revenue optimization Availability (someone is always browsing): - 24x7x365 - Rolling deployments - Reduced functionality when system x down User Experience & Accessibility
- 11. Some Characteristics of an SEO friendly site Well known pages with targeted content for search engines that will resolve in multiple languages Well-formed URL’s that can be easily bookmarked, indexed by crawlers and mapped onto pages/channels/stores/languages/markets Make sure each major searchable entity has a page indexed for search If you are international, Google is not the only search engine (Yahoo is bigger than Google in Japan)
- 12. Mapping page URLs to Language and Region
- 13. Analytics
- 14. Analytics • Small changes in our commerce flows can affect conversion rates and revenue • Revenue Management and Optimization for online channel requires extensive tracking and analysis of users as they interact with the website
- 15. UX (User Experience) • Our Guests deserve the best • Comps, Approvals, Feedback • Responsive? Adaptive? Redaptive?
- 16. Testing a Global Web Platform
- 17. a Multi-Brand Multi-Lingual Web Platform requires: • Site (URL) Management & determining a users context • Personalized Pages • Context-aware services • Application Configurability • Technology Platform
- 18. Determining a Guests Context
- 19. A guest’s context Destination Market/AffiliationGuest Store/Channel Pass-holder?
- 20. A guest’s context Personalized, targeted Web Site Offer 1 Offer 2 Offer n Web Store 1 Web Store 2 Web Store n Content a Content b Content z
- 21. QA for the Global Web Platform • Test management • Multi-device/Browser/OS testing • Automation
- 22. Test management & Process The following process and tools are used for managing a Sprint: • Agile Development Process • JIRA for entry and tracking • ALM • Google Doc’s
- 23. Testing Approach • Testing begins at the Studio level in the Latest environment with Acceptance and Functional testing performed during the sprint. Once promoted to the Stage environment, initial smoke testing will be conducted by Studio Testers and the Central QA Team. • Central QA Team may also perform additional ad-hoc tests not detailed in the plan but must remain relevant and within the scope of the project, and done only when all prioritized test scenarios have passed. • Progress will be communicated based on the percentage of executed test cases and other relevant testing activities. Test results will be captured and stored in HP ALM.
- 24. Defect Life Cycle Defect found by Tester Defect created in JIRA and assigned to PDM Defect Prioritized by PDM Defect prioritized for current release? Defect assigned to Studio backlog Defect resolved by Development Defect verified by Tester No Yes No Defect closed by Tester Yes
- 25. Multi-device/Browser/OS testing • PC Browsers: • Chrome (Windows 7) • Firefox (Windows 7) – All test automation runs primarily on this platform • IE8 (Windows 7) • IE9 (Windows 7) • IE10 (Windows 7) • Mac Chrome (OS X Lion) • Mac Safari (OS X Lion)
- 26. Multi-device/Browser/OS testing • Mobile Devices: • iPad (iOS6 / iOS7) • iPad Mini (iOS7) • iPhone 4s (iOS6) • iPhone 5 (iOS6 / iOS7) • iPod Touch (iOS6) • HTC One S (Android 4.0.4) • HTC One X (Android 4.0.3) • HTC 5435 (Android 4.1.1) • DNA HTC (Android 4.1.1) • Galaxy S3 (Android 4.1.2) • Galaxy S4 (Android 4.2.2 / 4.3) • Nexus 7 (Android 4.3)
- 27. Test Automation
- 28. Test Management and Reporting
- 29. In Closing • Testing the user interface for a large high-volume global web-site has a unique and complex set of challenges: – We have to design,code and Test for everyone who wants to access the site(s) from anywhere on any channel/device – Small changes have large impacts (page flows, UX …) • Testing a technical and functional software platform that can handle all of this is: – Complicated – Challenging – Multi-disciplinary – FUN!
- 30. Q&A