Syed Musharraf Ali Zaidi is seeking a quality assurance position that provides learning and advancement opportunities. He has over 9 years of experience in application testing in both functional and non-functional domains. His skills include testing life cycles, various technologies like J2EE and .NET, performance testing tools like LoadRunner and Neoload, and test management tools like HP Quality Center. He has worked on projects across various industries testing applications, systems, and services.

1. Syed Musharraf Ali ZaidiSyed Musharraf Ali Zaidi
Apt # 906, 2150 Roche Court | Mississauga, ON L5K1T5 |416.725.8842 / 416.623.6971 | musharrafalisyed@gmail.com
Carrier Objective:Carrier Objective:
An experience Quality Assurance Analyst, having working knowledge across various markets and technologies, looking for a
position that provides opportunity for learning and advancement to employ my experience and knowledge in a new
technologies to design and develop smart solutions and contribute in the company's future growth and success.
Skills Summary:Skills Summary:
• Having more than 9 of experience in Application Software Testing in Functional and Non-Functional domain.
 Around 4 years in Non-Functional Domain as a Performance Test Analyst
 Around 5 years in Functional Domain Tester and Quality Assurance Analyst.
• Comprehensive knowledge of software testing life cycle and software development life cycle in two major market
technologies J2EE and .Net environment.
• Extensive knowledge of functional testing, performance testing, database testing, and Unit testing.
• Good experience in enterprise application architecture and technologies including web, web services, distributed
and mainframe databases, mainframe and messaging layer.
• Created Test Plans, Test Scenarios, Defect management and logs tracking for functional (used QTP automation
tool) and non-functional testing (used HP LoadRunner and Neoload automation tools).
• Good Experience in system capacity testing and component based testing during end-to-end load tests and analyze
root causes of performance issues and provide corrective actions or discuss with team.
• Prepared UAT test cases/testing scenario, plans and scripts also estimates the testing effort.
• Experience in Services Oriented Architecture (SOA), using HP LoadRunner, Neoload and SOAP UI
• Proficient in writing SQL queries, PL/SQL statements and executing SQL queries to perform Backend testing.
• Experience in Integration, System, Smoke and User Acceptance Testing.
• Platforms: Windows XP, Windwos7 and Windows 2003, 2008, iOS6,6 and Android
• Application Server: IBM Web Sphere 7.0 (Admin Track)
• Functional Test Tools: Quick Test Professional (Ver. 10 and 11), Win Runner 8.0, SOAP UI and JMeter (for web
services testing)
• Performance Test Tools: Neoload 3.1.3 and 5.0, Load Runner 11.50 and 12.50, JMeter
• Performance Monitoring Tools: Perfmon, JConole and DynaTrace(
• Test Management Tools: HP Quality Center 11.0, HP ALM , JIRA and IBM Clear Quest
• Web Debugging Tools: Fiddler and HTTP Watch
• Languages: PL/SQL, C and Visual Basic
• Databases: Oracle 9i / 10 , Microsoft SQL Server
• Web Technologies: HTML, XML, VBScript and JavaScript
• MS- Suite: Word, Excel and PowerPoint
Personal Attributes:Personal Attributes:
• Team Player, Strong problem resolution skills, self motivated, hardworking and responsible.
• Fast Learner, result oriented, increasing efficiency.
• Excellent organizational, planning and communications skills
• Strong work ethic, able to provide good result for the company under defined requirements.
Experience History:Experience History:
Experience History:Experience History:
Great West Life (London Life Insurance) (Nov 2015 – till now)
Infrastructure Test Analyst:
Project Summary:
Responsible for Infrastructure testing for different projects, to see how the components behave after new setup, moving
servers and after new Operating System and patches installed on servers or machines.
Responsibilities:

2. • Doing Infrastructure testing and activities involves requirement gathering, test planning, test cases, execution and
reporting to the stakeholders.
• Coordinate with team during in order to track the project and report to the PM.
• Responsible to managed defect meeting and reporting to the concern stakeholders to show where we are standing in
term of defect resolution.
• Involve in vulnerability scan for servers in UNIX, AIX and Windows OS and analyzed the scan report before
sending to the Information Security Sign Off.
• Also responsible to give sing off for servers/machines cut over in production environment.
• Weekly internal meeting for monitoring the project health.
Mobilelive (May 2015 – Sept 2015)
Senior QA Analyst:
Project Summary:
RFR Repatriation and My Rogers accounts - Design change to make them responsive in all devices
Responsibilities:
• Requirement gathering and compiled them into Testing Plan and strategy.
• Design Test cases based on requirement in JIRA and execute them and also worked on estimations with test lead.
• Involved in Unit testing mainly and helped in integration to QA offshore and UAT testing.
• Attend and arrange daily Triage meeting to discuss the issue with overall team and discuss to resolve issues.
• Installation Rogers Apps in latest mobile devices available and hot in the market. Also test their responsive
Application in mobile and desktop.
• Involved in UAT project planning like creating testing scenario, test plans, and test scripts.
• Handle the tasks of explaining UAT scope, criteria and entry/exit strategy to less trained professionals and also
make sure that the Pre-UAT activity is performed accurately and efficiently.
• Actively used SOAP UI to verify data on front end page based on the developer requirement and test cases
requirement.
• Data creation and management with the help of Rogers team for out testing environment.
• Generate daily report and presents to the stakeholders.
TD Bank, Creek Bank Mississauga Campus (Nov 2014 – April 2015)
Performance Test Specialist:
Project Summary:
SAS (Shared Application Services) - All the project related to Share application project for Retail Bank Services
Responsibilities:
• Gathered the requirements and compiled them into Test Plan.
• Communicate with manager, developer groups to determine user requirements and goals. Drafted test strategies,
test cases and test plan based on functional specifications.
• Worked for the business flow with Business Analyst and solution designer for the Paper scripts and HP Loadrunner
scripts.
• Worked with Network team and solution Architect for the environment understanding for the performance test
activity. This is basically to understand the environment and to make the performance test strategy.
• Setup the weekly meetings for the project in order to let the team know overall performance test activity for Project
tracking.
• Create automated test scripts using Mercury Tools ( HP Loadrunner, and QTP) based on business/functional
specifications
• Define the Load scenario in load controller and execute the scenario through controller.
• Added performance measurements for UNIX, Oracle, Web Logic server in Load Runner, controller and monitored
online transaction response times, Web hits, TCP IP Connections, Throughput, CPU, Memory, Heap sizes, Various
Http requests etc. Monitored Oracle database V$ session and system table stats
• Worked with SOA team in order to investigate data validation and used that data in my Load and Performance
testing.
• Also used Parasoft SOATest Tool to validate the web services functional behavior before going for load testing and
communicate with SOA developer if there is any issue.

3. • Perform web services testing using SOAP UI and HP Loadrunner, used SOAP UI to understand the functionality
before scripting for performance testing in HP Load Runner.
• Worked with Test Data Management team for testing data creation.
• Analyze, interpret, and summarize the test results in a complete Performance Test Report and published the result
to the team or stakeholders.
• Joined daily Triage call in order to represents the performance issues and discuss with team.
Mobilelive (Sep 2014 – Nov 2014)
IPTV tester:
Project Summary:
IPTV Signal and streaming monitoring
Responsibilities:
• Wrote test case for different IPTV box to see the behavior of code on each boxes.
• Reviewing new feature requirements based on new codes comes in the lab or different environment.
• Define test strategy, develop, execute and maintain the test cycles.
• Worked for the business flow with Business Analyst and solution designer for the high level flow.
• Worked with Network team and solution Architect for the environment understanding for the performance test
activity for each box in order to verify the latency issues.
• Trouble shooting and helping to resolve issues with the test environment and test suites uncovered during testing.
• Testing for both Lab ad production environments also involved to setup lab as well. Like configuration new boxes
in the lab and cabling.
• Execute some and some readymade shell files at the backend with the help of developer in order to further deep
analysis.
• Worked in UAT to verity the test cases before production.
• Investigate the log files for all the required STP to analysis the issues on each boxes and report to the Network
team.
TELUS-Health, Mississauga (June 2014 – Sep 2014)
Quality Assurance Analyst:
Project Summary:
TELUS backend Payer portal for insurer and provider, Web Service and different Module like Data Entry and Control
Management, Group Access and Management Program, Inquiry and Payment
Responsibilities:
• Doing functional testing for multiple CRs, including test planning, test execution, defect tracking and sign- off the
projects or CRs.
• Also involve in doing performance testing for their projects(mainly listed in project summary) and web services
using Loadrunner 12 — major responsibilities was create test plan, data collection and management as per project
need, Execution of test and finally report generation and analysis.
• Created test plans, test cases using HP QC.
• Web Services testing using SOAP UI and reporting to the developer for every request and response, to verity the
functionality with them.
• Create and maintain some test date with web services using SOAP UI and used them in UAT testing.
• Data validation testing at the back end using SQL quires in Oracle Database through TOAD tool and I created
different queries for the different kind of data validation.
• Working on log files to see everything running fine at the front end for all the activity when insurer or provider
used our application.
• Writing test cases for Functional testing in Excel and load them in Quality Center for execution and tracking
purpose.
• Execution for the test case manually forms the Quality Center and changed the status as per the execution result
and at then provides sign-off as well.
• Wrote SQL queries to ensure database integrity
PointClickCare, Mississauga (July 2013 – April 2014)
QA-Performance Analyst:
Project Summary:

4. Point of Care(POC), Electronic Medication Administration Record(eMar), PointClickCare different web module like, Admin
Task, Client Task, Different facility, Reports, Tray Card (Meal control for resident/patients), Integration different tool on
PointClickCare platform and Backend Database testing for required execution plan or stored procedure.
Responsibilities:
• Actively involved in functional and non-functional Test script and execute them. Creation of new script, update the
old script for regression testing and execute them and deliver report to the team.
• Followed Agile Methodologies (scrum) for projects.
• Developed Load Runner test scripts according to test specifications/ requirements and scripts were developed for
HTML/HTTP, Web Services (SOAP) protocol.
• Worked with REST and JSON web services and execute the test cases in SOAP UI.
• Used C language in order to update and enhance the Load Runner Scripts.
• Involved in preparation of Test Plan, Test Cases, Test Scripts, Test Scenarios and execution.
• Reports gathering and Analysis for the stakeholders and discuss issues/bottleneck with them.
• Identify and eliminate performance bottlenecks during the development Life cycle.
• Involved in analyzing various graphs for the client side and server side metrics like Transaction Response Time,
Hits per second graph, Pages download per second, Throughput, Memory & CPU utilization and trace logs and I
was also responsible for setup the KPIs in the tool.
• Involved in database Query and Stored Procedure testing identified by the developer or Data Architect team, in
order to see the response time of the query or procedure before merging in the application and I actively used SQL
Server management studio 2008 for that purpose.
• Monitor and administrate hardware capacity to ensure the necessary resources are available for all tests.
• Involve working on issues raised on production by support or maintenance team.
• Contributed in preparation and verification of test case pages for all the sub-systems.
• Backend Database testing for the targeted module to verify the performance of stored procedure and Query run on
top of the stored procedure.
• Upload the scripts in HP Performance Center and execute them from there and managed the testing activity.
TD Canada, Mississauga Campus (Feb 2013 – July 2013)
Quality Assurance Analyst:
• Write Performance Test plan for Retail applications and co-operate to business in order to design and upgrade the
Test scenarios. (End User Perspective Scenarios). This performance testing is only per single user perspective so
we focused to use QTP and run some load through FTP file in order to make some network traffic.
• Performing Functional, UAT and Regression with QTP and report to business after execution.
• Used VB Scripting to modify / update the old scripts.
• Analysis Network traces files, captured from Wire shark with my test in order to see the network issues.
• Responsible for review, analysis, creation and execution of test scenarios as well as bug tracking and test reports.
• Coordinate and compare our result with PCoE (Performance center of excellence), in order to verify the result.
• Testing Web Services with load Runner to see their operations behaviors under Target and stress load.
• Involve in EDGE (Enterprise Development Global Environment) application testing, working on documentation
and project planning with my team manager.
Bell Canada, Mississauga Campus (Mar 2010 – Sep. 2012)
Performance Test Analyst:
• Write and execute system test plans for web-based software applications, including functional, browser
compatibility, performance, load and stress tests for different projects.
• Independently build up test scripts for performance testing according to test specifications/requirements with the
help Neoload and some enhancements done with JAVA language.
• Used JMeter to develop the end user or business scripts for couple of projects before moving to new commercial
tools. I was doing scripting, data management and report generation and analysis.
• Develop and implement load and stress tests with Neoload (Load testing tool) and present performance statistics to
application teams, and provide the performance report of all the activity done and suggestions on the upgrades need
and also the user load current production can handle with the current architecture.
• Develop test scenarios to properly load / stress the system in a lab environment and monitor / debug performance &
stability problems.
• Test Backend services such as ESB and MQ Series (messaging services), while putting load on the per-production
environment.

5. • Test different Amdocs Services and API, and troubleshoot with Amdocs.
• Used different load policy (Concurrent, Ramp up, Peaks and customize) to see the application/system behavior
under different load scenario.
• Analyze, interpret, and summarize meaningful and relevant results in a complete Performance Test Report.
• Analyze the Production IIS log files to get the data for omniture and performance test.
• With Performance/testing I Identified Disk Usage, CPU, Memory for Web Servers, Database servers and how the
servers are getting loaded, and also monitored different appliances used in bell infrastructure like (Load balancer,
TMG and switches etc.)
• Build Script with Data Driven Methodology which applies the Business rules to validate the components displayed
on the website.
• Implement and maintained an effective automated test environment and the QA Lab.
• Also conducting performance/Load testing on web services to see the behavior of different operations on different
load conditions. Used Neoload for load testing and SOAP UI to see the functionality of web services in order to get
help for making scripts for performance/load testing.
• Work closely with software developers and take an active role in ensuring that the software components meet the
highest quality standards.
• Effectively utilized network and HTTP analyzers like fiddler, HTTP Watch, DynaTrace for developing complex
scripts and also to analyze response time metrics for transactions.
• Admin for HP QC servers and I was responsible to create the users account and project domain and also
add/modify test cases in HP QC
Evertz Microsystems, Burlington (Nov. 2006 – Feb. 2010)
Quality Assurance Analyst:
• Analyzed business and System requirement and Managed development feedback and specifications to create test
plans and test cases.
• Created Test Strategy and Test Approach document for releases, gets it reviewed by required stake holders and
keeps updating these documents as and when the changes are required
• Created manual Test Cases in HP QC/HP ALM for various User Stories based on Release and Sprint Plan.
• Configured Test Environment and create strategy for the test life cycle.
• Managed script creation the functional and regression testing using Quick Test Professional.
• Verified bugs and updates the bug management tools to provide team updates.
• Established testing requirements, Developed and reviewed pre-made or old script for the test scenarios and
conducted testing on different environment and report generations.
• Understand the flow of application to make our test cases and test plans.
• Worked with business analysts, developers, and content department to resolve issues.
• Tested IPTV, VOIP and Broadband IP System for functionality, performance and usability.
• Tested Enterprise Video, Midsize Video and Small Video Routers (3G, HD, SD and ASI), checking they are
providing the standard video signals and frame controlling.
• Attended weekly defect report meetings and presented progress updates.
ResolveCorporation, Toronto (April 2004 - Oct 2006)
Quality Assurance Analyst:
• Performed Functional, Regression, System Integration, User Acceptance, content testing for web-based application.
• Coordinated with Architects, Engineers and vendors to define the scope of product functionality.
• Performed System analysis and designed Business transactions for testing, Creating Virtual user Scripts, defined
load policy and monitoring result.
• Reviewed requirements for testability and usability, consulted development staff with regards to system
functionality.
• Worked with Network and support team to make sure every member of the QA Team has access and members are
working on right track.
• Resolved Customer issues raised from the client support team.
Education:Education:
• Bachelor in Science (Mathematics), University of Karachi, Pakistan – (1989 - 1992)
• Diploma in Computer Science, Karachi, Pakistan – (1993)

6. • Ora-Tech Certified Analyst (study in Oracle 8 RDBMS and Developer/2000) – (2000)
• Complete SAP/BI course with one small project from Texan Training Center, USA – (Nov 2011 - Feb 2012)
Certification:Certification:
• Oracle9i PL/SQL Developer Certified Associate (May 17, 2004)
• Oracle9i Forms Developer Certified Professional (July 02, 2004)
Reference:Reference:
Reference will be available upon request

7. • Ora-Tech Certified Analyst (study in Oracle 8 RDBMS and Developer/2000) – (2000)
• Complete SAP/BI course with one small project from Texan Training Center, USA – (Nov 2011 - Feb 2012)
Certification:Certification:
• Oracle9i PL/SQL Developer Certified Associate (May 17, 2004)
• Oracle9i Forms Developer Certified Professional (July 02, 2004)
Reference:Reference:
Reference will be available upon request