Rick Craig, a consultant with over 30 years of experience in testing and test management, presented a training on essential test management and planning. The presentation covered topics such as test levels, test methodologies, test planning, and test documentation like the master test plan. It emphasized treating testing as a lifecycle process integrated throughout development.
The key to successful testing is effective and timely planning. Rick Craig introduces proven test planning methods and techniques, including the Master Test Plan and level-specific test plans for acceptance, system, integration, and unit testing. Rick explains how to customize an IEEE-829-style test plan and test summary report to fit your organization’s needs. Learn how to manage test activities, estimate test efforts, and achieve buy-in. Discover a practical risk analysis technique to prioritize your testing and become more effective with limited resources. Rick offers test measurement and reporting recommendations for monitoring the testing process. Discover new methods and develop renewed energy for taking your organization’s test management to the next level.
The key to successful testing is effective and timely planning. Rick Craig introduces proven test planning methods and techniques, including the Master Test Plan and level-specific test plans for acceptance, system, integration, and unit testing. Rick explains how to customize an IEEE-829-style test plan and test summary report to fit your organization’s needs. Learn how to manage test activities, estimate test efforts, and achieve buy-in. Discover a practical risk analysis technique to prioritize your testing and become more effective with limited resources. Rick offers test measurement and reporting recommendations for monitoring the testing process. Discover new methods and develop renewed energy for taking your organization’s test management to the next level.
The key to successful testing is effective and timely planning. Rick Craig introduces proven test planning methods and techniques, including the Master Test Plan and level-specific test plans for acceptance, system, integration, and unit testing. Rick explains how to customize an IEEE-829-style test plan and test summary report to fit your organization’s needs. Learn how to manage test activities, estimate test efforts, and achieve buy-in. Discover a practical risk analysis technique to prioritize your testing and become more effective with limited resources. Rick offers test measurement and reporting recommendations for monitoring the testing process. Discover new methods and develop renewed energy for taking your organization’s test management to the next level.
The key to successful testing is effective and timely planning. Rick Craig introduces proven test planning methods and techniques, including the Master Test Plan and level-specific test plans for acceptance, system, integration, and unit testing. Rick explains how to customize an IEEE-829-style test plan and test summary report to fit your organization’s needs. Learn how to manage test activities, estimate test efforts, and achieve buy-in. Discover a practical risk analysis technique to prioritize your testing and become more effective with limited resources. Rick offers test measurement and reporting recommendations for monitoring the testing process. Discover new methods and develop renewed energy for taking your organization’s test management to the next level.
You can predict software reliability before the code is even finished. Predictions support planning, sensitivity analysis and also help to avoid distressed software projects and defect pile up.
Top Ten things that have been proven to effect software reliabilityAnn Marie Neufelder
There are many myths about what causes reliable or unreliable software. However, this presentation shows the facts based on real data from real projects.
Capital One DevOps Case Study: A Bank with the Heart of Tech CompanySimform
Many organizations want to adopt DevOps to work their way through digital transformation. This case study of Capital One's journey of adopting DevOps and what distinctive tools and methods they introduced to stay ahead of the competition.
SRGM Analyzers Tool of SDLC for Software Improving QualityIJERA Editor
Software Reliability Growth Models (SRGM) have been developed to estimate software reliability measures such as
software failure rate, number of remaining faults and software reliability. In this paper, the software analyzers tool proposed
for deriving several software reliability growth models based on Enhanced Non-homogeneous Poisson Process (ENHPP) in
the presence of imperfect debugging and error generation. The proposed models are initially formulated for the case when
there is no differentiation between failure observation and fault removal testing processes and then this extended for the case
when there is a clear differentiation between failure observation and fault removal testing processes. Many Software
Reliability Growth Models (SRGM) have been developed to describe software failures as a random process and can be used
to measure the development status during testing. With SRGM software consultants can easily measure (or evaluate) the
software reliability (or quality) and plot software reliability growth charts.
Test Environment Management (TEM) is a function in the software delivery process which aids the software testing cycle by providing a validated, stable and usable test-environment to execute the test scenarios or replicate bugs.
Software FMEA and Software FTA – An Effective Tool for Embedded Software Qual...Mahindra Satyam
One of the most important activities in the software development process is the software quality assurance. The software quality assurance consists of activities such as design walk throughs, testing and inspections. These activities are carried out in the following phases: functional requirement specifications, software design,detailed design and coding.This paper discusses the details of software FMEA and software FTA which are
effective in the software quality assurance phase with an example.
Agile testing is the soware testing
methodology that stems from the Agile
soware development principles. The
essence of Agile testing practice is that it
incorporates testing into the dev process,
rather than keeping it a separate SDLC
phase.
Test case prioritization techniques schedule test cases for execution in an order that attempts to increase their effectiveness in meeting some performance goal. Various goals are possible; one involves rate of fault detection | a measure of how quickly faults are detected within the testing process. An improved rate of fault detection during testing can provide faster feedback on the system under test, and let software engineers begin correcting faults earlier than might otherwise be possible.
Interview questions and answers for quality assuranceGaruda Trainings
Future of Software Testing is always good... as long as developers are developing projects we will be testing them and even when they stops developing then also we will test the enhancements and maintenance etc... Testing will always be needed
Customer will never accept the product Without complete testing .Scope of testing is always good as it gives everyone a confidence of the work we all are doing...Its always good to add more processes while doing testing so that one should not think that testing is a boring and easy job....Process is very imp. for testing.
Register for Free DEMO: www.p2cinfotech.com
email id: p2cinfotech@gmail.com
+1-732-546-3607 (USA)
Four things that are almost guaranteed to reduce the reliability of a softwa...Ann Marie Neufelder
This presentation shows the four things that have been quantitatively associated with distressed software intensive systems. Identifying these 4 things early in the system life cycle is essential for avoiding or mitigating a failed software project.
Implement an Enterprise Performance Test ProcessTechWell
Suddenly, application performance is important to your business, and you have been given the budget to improve it. You’re in a hurry because customers are complaining or because you expect jumps in transaction volume and your application needs to scale quickly. Do you know where to start? Join Ryan Riehle as he shares his experiences developing enterprise performance testing programs. Ryan covers the key techniques and heuristics that lead to an effective performance improvement effort. He discusses patterns teams use to effectively collaborate to achieve performance requirements, how to configure and organize test environments, considerations for application deployment and release cycles, appropriate metrics to use and how to report them, and strategies and techniques for data movement that support reproducible test results. But measuring alone does not solve the performance problem. So Ryan discusses how teams can act on testing results to improve and verify the impact of application and infrastructure changes.
At Walt Disney Parks and Resorts Technology, we provide the applications and infrastructure our online guests use to plan, book, explore, and enjoy their stay at our parks and resorts. With millions of page views per day and a multi-billion dollar ecommerce booking engine, we face a unique set of challenges. Join Les Honniball for insights into how they work with Product Owners and development teams to design tests, both manual and automated for these challenges. Les explains the testing processes that support a global set of brands on one web platform, including successful QA strategies, analytics, and user experience design―all while working within an agile development process. Discover how Les and his team of QA engineers work with various development teams in Orlando FL, Glendale CA, and Argentina to support many areas of Walt Disney Parks and Resorts Technology Business.
You can predict software reliability before the code is even finished. Predictions support planning, sensitivity analysis and also help to avoid distressed software projects and defect pile up.
Top Ten things that have been proven to effect software reliabilityAnn Marie Neufelder
There are many myths about what causes reliable or unreliable software. However, this presentation shows the facts based on real data from real projects.
Capital One DevOps Case Study: A Bank with the Heart of Tech CompanySimform
Many organizations want to adopt DevOps to work their way through digital transformation. This case study of Capital One's journey of adopting DevOps and what distinctive tools and methods they introduced to stay ahead of the competition.
SRGM Analyzers Tool of SDLC for Software Improving QualityIJERA Editor
Software Reliability Growth Models (SRGM) have been developed to estimate software reliability measures such as
software failure rate, number of remaining faults and software reliability. In this paper, the software analyzers tool proposed
for deriving several software reliability growth models based on Enhanced Non-homogeneous Poisson Process (ENHPP) in
the presence of imperfect debugging and error generation. The proposed models are initially formulated for the case when
there is no differentiation between failure observation and fault removal testing processes and then this extended for the case
when there is a clear differentiation between failure observation and fault removal testing processes. Many Software
Reliability Growth Models (SRGM) have been developed to describe software failures as a random process and can be used
to measure the development status during testing. With SRGM software consultants can easily measure (or evaluate) the
software reliability (or quality) and plot software reliability growth charts.
Test Environment Management (TEM) is a function in the software delivery process which aids the software testing cycle by providing a validated, stable and usable test-environment to execute the test scenarios or replicate bugs.
Software FMEA and Software FTA – An Effective Tool for Embedded Software Qual...Mahindra Satyam
One of the most important activities in the software development process is the software quality assurance. The software quality assurance consists of activities such as design walk throughs, testing and inspections. These activities are carried out in the following phases: functional requirement specifications, software design,detailed design and coding.This paper discusses the details of software FMEA and software FTA which are
effective in the software quality assurance phase with an example.
Agile testing is the soware testing
methodology that stems from the Agile
soware development principles. The
essence of Agile testing practice is that it
incorporates testing into the dev process,
rather than keeping it a separate SDLC
phase.
Test case prioritization techniques schedule test cases for execution in an order that attempts to increase their effectiveness in meeting some performance goal. Various goals are possible; one involves rate of fault detection | a measure of how quickly faults are detected within the testing process. An improved rate of fault detection during testing can provide faster feedback on the system under test, and let software engineers begin correcting faults earlier than might otherwise be possible.
Interview questions and answers for quality assuranceGaruda Trainings
Future of Software Testing is always good... as long as developers are developing projects we will be testing them and even when they stops developing then also we will test the enhancements and maintenance etc... Testing will always be needed
Customer will never accept the product Without complete testing .Scope of testing is always good as it gives everyone a confidence of the work we all are doing...Its always good to add more processes while doing testing so that one should not think that testing is a boring and easy job....Process is very imp. for testing.
Register for Free DEMO: www.p2cinfotech.com
email id: p2cinfotech@gmail.com
+1-732-546-3607 (USA)
Four things that are almost guaranteed to reduce the reliability of a softwa...Ann Marie Neufelder
This presentation shows the four things that have been quantitatively associated with distressed software intensive systems. Identifying these 4 things early in the system life cycle is essential for avoiding or mitigating a failed software project.
Implement an Enterprise Performance Test ProcessTechWell
Suddenly, application performance is important to your business, and you have been given the budget to improve it. You’re in a hurry because customers are complaining or because you expect jumps in transaction volume and your application needs to scale quickly. Do you know where to start? Join Ryan Riehle as he shares his experiences developing enterprise performance testing programs. Ryan covers the key techniques and heuristics that lead to an effective performance improvement effort. He discusses patterns teams use to effectively collaborate to achieve performance requirements, how to configure and organize test environments, considerations for application deployment and release cycles, appropriate metrics to use and how to report them, and strategies and techniques for data movement that support reproducible test results. But measuring alone does not solve the performance problem. So Ryan discusses how teams can act on testing results to improve and verify the impact of application and infrastructure changes.
At Walt Disney Parks and Resorts Technology, we provide the applications and infrastructure our online guests use to plan, book, explore, and enjoy their stay at our parks and resorts. With millions of page views per day and a multi-billion dollar ecommerce booking engine, we face a unique set of challenges. Join Les Honniball for insights into how they work with Product Owners and development teams to design tests, both manual and automated for these challenges. Les explains the testing processes that support a global set of brands on one web platform, including successful QA strategies, analytics, and user experience design―all while working within an agile development process. Discover how Les and his team of QA engineers work with various development teams in Orlando FL, Glendale CA, and Argentina to support many areas of Walt Disney Parks and Resorts Technology Business.
Building on Existing Infrastructure for Mobile ApplicationsTechWell
In 2013 Farm Credit Services of America (FCSAmerica) wanted to enter the mobile application arena so their customers could manage their FCSAmerica lending accounts. Anthony Carlson explains that in the previous thirteen years, FCSAmerica had built an SOA infrastructure for internal applications, including services for customer authentication, lending accounts, and remote check depositing. However, mobility had not been considered when the services were created, and these services were internally protected by a firewall inside their DMZ. If your company has concerns of exposing services to a mobile app, yet wants to reuse what already exists in the enterprise, then the concept of designing services through an API Gateway may be your answer. API Gateways are part of an API Management solution to deal with issues of integration and security. Anthony shares the benefits, challenges, and results of designing a system with an API Management solution to expose services to a mobile application.
Crafting Smaller User Stories: Examples and ExercisesTechWell
Agile development techniques generally emphasize frequent iterations. But even after adopting agile values, methods, and ceremonies, many organizations struggle to make such iterations work in practice. These organizations inevitably wrestle with agile rhythms until they learn to break up their work into small user stories that will fit within short iterations and allow for fast feedback. Stephen Frein discusses the importance of small user stories and how crucial they are to finishing the stories within the iteration and avoiding a mini-waterfall inside an iteration. After reviewing the characteristics of a good user story, Stephen introduces various techniques for identifying stories that could be decomposed into several other stories, along with accompanying practice exercises to help you get a good feel for the practical aspects of breaking up large stories. Join Stephen if you are having trouble finishing stories within their planned iterations or if your work seems to double in the last days of an iteration.
Successful Test Automation: A Manager’s ViewTechWell
Many organizations invest substantial time and effort in test automation but do not achieve the significant returns they expected. Some blame the tool they used; others conclude test automation just doesn't work in their situation. The truth, however, is often very different. These organizations are typically doing many of the right things but they are not addressing key issues that are vital to long term test automation success. Describing the most important issues that you must address, Mark Fewster helps you understand and choose the best approaches for your organization—no matter which automation tools you use. We’ll discuss both management issues—responsibilities, automation objectives, and return on investment—and technical issues—testware architecture, pre- and post-processing, and automated comparison techniques. If you are involved with managing test automation and need to understand the key issues in making test automation successful, join Mark for this enlightening tutorial.
Innovation for Existing Software Product: An R&D ApproachTechWell
In the world of software, innovating an existing product often makes the difference between continued success and rapid irrelevance and failure. Although innovation can come from many different sources, it can be difficult to develop breakthrough innovations while simultaneously trying to maintain an existing piece of software. Aaron Barrett says that a stand-alone R&D team, freed from the constraints of production software, is a great answer to this dilemma. Join Aaron as he shares some simple guidelines to facilitate the process of integrating R&D efforts into an existing software product while avoiding R&D that does not lead to production-ready systems. Learn how and when to get company buy-in, actively engage your developers, and develop with your go-to-market strategy in mind to reap the innovation benefits of a dedicated R&D team.
What is the Internet of Things (IoT)? What are the technologies that make it happen? Where do we see it today? Where will we see it tomorrow? What capabilities will it provide, and what do we need to know to take part in it? Jim McKeeth considers where IoT is taking us and discusses the hurdles we face today and in the future. With a focus on applications, Jim offers examples of IoT technology from the perspective of developers. Join Jim to learn about cross-platform development, cloud synchronization, app-to-app communication, Bluetooth, WiFi, security concerns, privacy issues, and more. Look at specific IoT devices now available that are changing the landscape for businesses and the consumer. Is the Internet of Things the dawn of a new age or just another way for “Big Brother” to watch our every move? Come find the answers to this and other thought-provoking questions.
Mindmaps: Lightweight Documentation for TestingTechWell
Quality starts with requirements. In small to mid-size companies, it is not uncommon for the communication chain to be broken. Florin Ursu shares ways to avoid miscommunication through a streamlined process in which requirements are communicated to both developers and testers simultaneously; then developers write code while testers document what will be tested. Florin explores what mindmaps are; what they can be used for, both in general and applied to software development; and then dives deeper into how mindmaps can be used for testing. He describes how his teams use mindmaps to brainstorm, organize testing scenarios, prioritize work, review test scenarios, present results to stakeholders highlighting what was tested and (just as important) what was not tested, issues found, and risks. Using example mindmaps, Florin highlights important details captured in day to day work, including tips regarding format, communication style, and how to “sell” the idea of mindmaps to your stakeholders.
The Power of an Individual Tester: The HealthCare.gov ExperienceTechWell
Like millions of other Americans, Ben Simo visited HealthCare.gov in search of health insurance and found a frustratingly buggy website that was failing to fulfill its purpose―to educate people on the new health insurance law and help them purchase health insurance. After failing to create an account, Ben put on his tester hat and turned on his web developer tools. In addition to many functional and performance issues, Ben soon discovered a chain of security vulnerabilities that exposed users to unnecessary risk. Finding HealthCare.gov customer service unequipped to receive reports of security vulnerabilities, he blogged his discoveries, spawning a storm of public attention which hailed Ben as a “web expert,” “methodical IT guru," “folk hero”—and “not too bright.” His reports even came up in congressional hearings, where the Secretary of Health and Human Services referred to Ben as “a sort of skilled hacker.” Ben’s reports helped bring attention to problems that suggested a systematic lack of care and understanding of system design and information security. Join Ben as he shares his experience, the issues he found, and lessons testers can learn from HealthCare.gov.
Why Agile Fails in Large Enterprises—and What to Do about ItTechWell
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Mobile App Testing: The Good, the Bad, and the UglyTechWell
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Many projects implicitly use some kind of risk-based approach for prioritizing testing activities. However, critical testing decisions should be based on a product risk assessment process using key business drivers as its foundation. For agile projects, this assessment should be both thorough and lightweight. Erik van Veenendaal discusses PRISMA (PRoduct RISk MAnagement), a highly practical method for performing systematic product risk assessments. Learn how to employ PRISMA techniques in agile projects using Risk Poker. Carry out risk identification and analysis, see how to use the outcome to select the best test approach, and learn how to transform the result into an agile one-page sprint test plan. Erik shares practical experiences and results achieved by employing product risk assessments. Learn how to optimize your test effort by including product risk assessment in your agile testing practices.
Survival Guide: Taming the Data Quality BeastTechWell
As companies scramble to adjust to the demands of an increasingly data-driven world, testers are told “go test data quality” without any guidance as to what that entails or how to go about it. The fact that the data is often a living, flowing ecosystem, rather than just a single object, requires the use of different strategies to gain meaningful insights. Shauna Ayers and Catherine Cruz Agosto guide you through the challenges of data quality and apply a structured approach to analyze, measure, test, and monitor living data sets, and gauge the business impact of data quality issues. Shauna and Catherine define data quality, describe the five goals of data quality management, provide the four pillars of data quality assurance, and show how data flow, scale, and properties interact to build the data quality landscape. Learn how to tame the data quality beast, determine what and how to test, overcome technical obstacles—and emerge with a usable plan of attack.
Metrics Program Implementation: Pitfalls and SuccessesTechWell
When we talk about product quality, test team efficiency, and productivity, we always talk numbers. However, very few companies implement metrics programs in a way that supports solid decision making. Many have tried and failed, leaving a negative impression of metrics. Kris Kosyk explains what metrics like Defect Removal Efficiency tell us and how it is impacted by Test Coverage and Defect Backlog Change Rate. Moving up a level, Kris explains how to use operational testing metrics to understand the development lifecycle process. Though it’s a common belief that a successful metrics program depends on the metrics selected, that is really only half the battle. The other half is a well-designed implementation of the metrics program and effective ongoing governance. Kris addresses these issues and other related questions, and shares a case study on her successes and mistakes while implementing a company-wide test metrics program for more than 200 projects.
Quality Index: A Composite Metric for the Voice of TestingTechWell
It is quite possible that you are spending a considerable amount of your time as a QA manager making sense of the multitude of metrics reported by your teams, connecting the facts, understanding the underlying reality, and articulating it to your peers and leadership. Still, others in the organization may not interpret the message correctly, rendering most of your efforts futile. Nirav Patel and Sutharson Veeravalli share insights to help you resolve this challenge through a composite measure called Quality Index. By aligning metrics to business outcomes and using Quality Index as a tool of articulation, disparate interpretation of data can be eliminated and a cohesive message delivered to stakeholders. Learn how QA can acquire a voice across the senior forums by articulating succinct, contextual, and actionable information to speed up executive decisions in the course of programs and projects.
The key to successful testing is effective and timely planning. Rick Craig introduces proven test planning methods and techniques, including the Master Test Plan and level-specific test plans for acceptance, system, integration, and unit testing. Rick explains how to customize an IEEE-829-style test plan and test summary report to fit your organization’s needs. Learn how to manage test activities, estimate test efforts, and achieve buy-in. Discover a practical risk analysis technique to prioritize your testing and become more effective with limited resources. Rick offers test measurement and reporting recommendations for monitoring the testing process. Discover new methods and develop renewed energy for taking your organization’s test management to the next level.
Software Development Models by Graham et alEmi Rahmi
Software Development Models - Graham et al Foundation of Software Testing
http://sif.uin-suska.ac.id/
http://fst.uin-suska.ac.id/
http://www.uin-suska.ac.id/
Software Development Models - Graham et al Foundation of Software Testing
http://sif.uin-suska.ac.id/
http://fst.uin-suska.ac.id/
http://www.uin-suska.ac.id/
International Journal of Soft Computing and Engineering (IJShildredzr1di
International Journal of Soft Computing and Engineering (IJSCE)
ISSN: 2231-2307, Volume-2, Issue-3, July 2012
251
Abstract— In recent years, software testing is becoming more
popular and important in the software development industry.
Indeed, software testing is a broad term encircling a variety of
activities along the development cycle and beyond, aimed at
different goals. Hence, software testing research faces a collection
of challenges. A consistent roadmap of most relevant challenges is
proposed here. In it, the starting point is constituted by some
important past achievements, while the destination consists of two
major identified goals to which research ultimately leads, but
which remains as reachable as goals. The routes from the
achievements to the goals are paved by outstanding research
challenges, which are discussed in the paper along with the
ongoing work.
Software testing is as old as the hills in the history of digital
computers. The testing of software is an important means of
assessing the software to determine its quality. Since testing
typically consumes 40~50% of development efforts, and consumes
more effort for systems that require higher levels of reliability, it is
a significant part of the software engineering
Software testing is a very broad area, which involves many
other technical and non-technical areas, such as specification,
design and implementation, maintenance, process and
management issues in software engineering. Our study focuses on
the state of the art in testing techniques, as well as the latest
techniques which representing the future direction of this area.
Today, testing is the most challenging and dominating activity
used by industry, therefore, improvement in its effectiveness, both
with respect to the time and resources, is taken as a major factor
by many researchers
The purpose of testing can be quality assurance, verification,
and validation or reliability estimation. It is a tradeoff between
budget, time and quality. Software Quality is the central concern
of software engineering. Testing is the single most widely used
approach to ensuring software quality.
(Keywords: SDLC, Software quality, Testing techniq
Technique .)
I. INTRODUCTION
I. Introduction: Software Testing
Software testing is the process of executing a program or
system with the intent of finding errors. Software is not unlike
other physical processes where inputs are received and
outputs are produced. Where software differs is in the manner
in which it fails. Most physical systems fail in a fixed (and
reasonably small) set of ways. By contrast, software can fail in
Manuscript received: on July, 2012
Maneela Tuteja, Department of Information TechnologyDronacharya
College of Engineering, Gurgaon, Haryana,.
Gaurav Dubey, Amity School of Computer Sciences, Amity University,
Uttar Pradesh,India.,
.
many bizarre ways. Detec ...
Software testing is an activity which is aimed for evaluating quality of a program and also for improving it, by identifying defects and problems. Software testing strives for achieving its goal (both implicit and explicit) but it has certain limitations, still testing can be done more effectively if certain established principles are to be followed. In spite of having limitations, software testing continues to dominate other verification techniques like static analysis, model checking and proofs. So it is indispensable to understand the goals, principles and limitations of software testing so that the effectiveness of software testing could be maximized.
Software Quality Assurance training by QuontraSolutionsQUONTRASOLUTIONS
Quontra Solutions provides QA training by Real time Industry experts. QA is having good demand in the market. Our QA online training Instructors are very much experienced and highly qualified and dedicated.
Our QA online training program is job oriented. After completion of QA training with us you should be able to work on any kind of project. After completion of QA online training our dedicated team will be supporting you.
An Ultimate Guide to Continuous Testing in Agile Projects.pdfKMSSolutionsMarketin
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Top 10 Practices for Software Testing in 2023.pptxOprim Solutions
we’ll look at the essential techniques for effective software testing. Understanding the best practices in software testing can assist QA specialists and executives in making better decisions. This also makes the testing procedure more efficient. As well as the creation of high-quality software products that match consumer expectations.
From the the teams struggling with DevOps to experienced professionals trying to make a shift to DevOps, this presentation helps in how understanding how DevOps makes Deliveries faster and accurate
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In a decade, the need for software development has evolved drastically. The software has become a key differentiator for companies to gain a competitive edge, especially if your company falls under the SaaS umbrella. From the implementation of traditional processes such as a waterfall in their SDLC, organizations are now transitioning towards Agile in order to deliver software at a faster pace in the market. To cope up with RAD(Rapid Application Development), we have witnessed numerous new approaches such as CI/CD, DevOps, Shift left testing to build, develop and optimize software delivery. Even so, trying to maintain both quality and speed is a real challenge, and testing methodologies can either aid or downshift this whole acceleration process.
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Do you ever feel you have lost confidence in your own abilities? Why does this happen? Isabel Evans spends a lot of time painting. Someone once commented, “Why are you doing this, when you are not very good at it?” And gradually she stopped drawing and painting, after being intimidated by a conventional vision of what good art should look like. At the same time, she experienced a parallel loss of confidence in her professional abilities. Attempting creative pursuits like drawing and painting is essential to cognitive, emotional, creative abilities and she began to understand the correlation between her creative activities and her confidence. Making errors, being wrong, failing – that is a generous gift we receive when we practice outside our skill level. By staying in a comfort zone and repeating successes, we stagnate. As Isabel started to create again she thought “I don’t feel good at it, I do feel good doing it” The difference was that she was learning, having ideas and the act of re-engaging with failure, together with the comradeship of friends and colleagues, including at Women Who Test, Isabel has regained her confidence in her professional abilities, and been able to reboot her career and joy. Join Isabel to share a journey from self-perceived failure, to recovery and renewed learning.
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Imagine this … As soon as any developed functionality is submitted into the code repository, it is automatically subjected to the appropriate battery of tests and then released straight into production. Setting up the pipeline capable of doing just that is becoming more and more common and something you need to know about. But most organizations hit the same stumbling block—just what IS the appropriate battery of tests? Automated build architectures don't always lend themselves well to the traditional stages of testing. In this hands-on tutorial, Melissa Benua introduces you to key test design principles—applicable to organizations both large and small—that allow you to take full advantage of the pipeline's capabilities without introducing unnecessary bottlenecks. Learn how to make highly reliable tests that run fast and preserve just enough information to let testers and developers determine exactly what went wrong and how to reproduce the error locally. Explore ways to reduce overlap while still maintaining adequate test coverage. Take back ideas about which test areas could benefit from being combined into a single suite and which areas could benefit most from being broken out altogether.
System-Level Test Automation: Ensuring a Good StartTechWell
Many organizations invest a lot of effort in test automation at the system level but then have serious problems later on. As a leader, how can you ensure that your new automation efforts will get off to a good start? What can you do to ensure that your automation work provides continuing value? This tutorial covers both “theory” and “practice”. Dot Graham explains the critical issues for getting a good start, and Chris Loder describes his experiences in getting good automation started at a number of companies. The tutorial covers the most important management issues you must address for test automation success, particularly when you are new to automation, and how to choose the best approaches for your organization—no matter which automation tools you use. Focusing on system level testing, Dot and Chris explain how automation affects staffing, who should be responsible for which automation tasks, how managers can best support automation efforts to promote success, what you can realistically expect in benefits and how to report them. They explain—for non-techies—the key technical issues that can make or break your automation effort. Come away with your own clarified automation objectives, and a draft test automation strategy to use to plan your own system-level test automation.
Build Your Mobile App Quality and Test StrategyTechWell
Let’s build a mobile app quality and testing strategy together. Whether you have a web, hybrid, or native app, building a quality and testing strategy means (1) knowing what data and tools you have available to make agile decisions, (2) understanding your customers and your competitors, and (3) testing your app under real-world conditions. Jason Arbon guides you through the latest techniques, data, and tools to ensure the awesomeness of your mobile app quality and testing strategy. Leave this interactive session with a strategy for your very own app—or one you pretend to own. The information Jason shares is based on data from Appdiff’s next-gen mobile app testing platform, lessons from Applause/uTest’s crowd, text mining hundreds of millions of app store reviews, and in-depth discussions with top mobile app development teams.
Testing Transformation: The Art and Science for SuccessTechWell
Technologies, testing processes, and the role of the tester have evolved significantly in the past few years with the advent of agile, DevOps, and other new technologies. It is critical that we testing professionals evaluate ourselves and continue to add tangible value to our organizations. In your work, are you focused on the trivial or on real game changers? Jennifer Bonine describes critical elements that help you artfully blend people, process, and technology to create a synergistic relationship that adds value. Jennifer shares ideas on mastering politics, maneuvering core vs. context, and innovating your technology strategies and processes. She explores how new processes can be introduced in an organization, what the role of organizational culture is in determining the success of a project, and how you can know what tools will add value vs. simply adding overhead and complexity. Jennifer reviews critically needed tester skills and discusses a continual learning model to evolve your skills and stay relevant. This discussion can lead you to technologies, processes, and skills you can stake your career on.
We’ve all been there. We work incredibly hard to develop a feature and design tests based on written requirements. We build a detailed test plan that aligns the tests with the software and the documented business needs. And when we put the tests to the software, it all falls apart because the requirements were changed without informing everyone. Mary Thorn says help is at hand. Enter behavior-driven development (BDD), and Cucumber and SpecFlow, tools for running automated acceptance tests and facilitating BDD. Mary explores the nuances of Cucumber and SpecFlow, and shows you how to implement BDD and agile acceptance testing. By fostering collaboration for implementing active requirements via a common language and format, Cucumber and SpecFlow bridge the communication gap between business stakeholders and implementation teams. In this workshop, practice writing feature files with the best practices Mary has discovered over numerous implementations. If you experience developers not coding to requirements, testers not getting requirements updates, or customers who feel out of the loop and don’t get what they ask for, Mary has answers for you.
Develop WebDriver Automated Tests—and Keep Your SanityTechWell
Many teams go crazy because of brittle, high-maintenance automated test suites. Jim Holmes helps you understand how to create a flexible, maintainable, high-value suite of functional tests using Selenium WebDriver. Learn the basics of what to test, what not to test, and how to avoid overlapping with other types of testing. Jim includes both philosophical concepts and hands-on coding. Testers who haven't written code should not be intimidated! We'll pair you up to make sure you're successful. Learn to create practical tests dealing with advanced situations such as input validation, AJAX delays, and working with file downloads. Additionally, discover when you need to work together with developers to create a system that's more easily testable. This tutorial focuses primarily on automating web tests, but many of the same concepts can be applied to other UI environments. Demos and labs will be in C# and Java using WebDriver. Leave this tutorial having learned how to write high-value WebDriver tests—and stay sane while doing so.
DevOps is a cultural shift aimed at streamlining intergroup communication and improving operational efficiency for development and operations groups. Over time, inclusion of other IT groups under the DevOps umbrella has become the norm for many organizations. But even broadening the boundaries of DevOps, the conversation has been largely devoid of the business units’ place at the table. A common mistake organizations make while going through the DevOps transformation is drawing a line at the IT boundary. If that occurs, a larger, more inclusive silo within the organization is created, operating in an informational vacuum and causing operational inefficiency and goal misalignment. Sharing his experiences working on both sides of the fence, Leon Fayer describes the importance of including business units in order to align technology decisions with business goals. Leon discusses inclusion of business units in existing agile processes, benefits of cross-departmental monitoring, and a business-first approach to technology decisions.
Eliminate Cloud Waste with a Holistic DevOps StrategyTechWell
Chris Parlette maintains that renting infrastructure on demand is the most disruptive trend in IT in decades. In 2016, enterprises spent $23B on public cloud IaaS services. By 2020, that figure is expected to reach $65B. The public cloud is now used like a utility, and like any utility, there is waste. Who's responsible for optimizing the infrastructure and reducing wasted expenses? It’s DevOps. The excess expense, known as cloud waste, comprises several interrelated problems: services running when they don't need to be, improperly sized infrastructure, orphaned resources, and shadow IT. There are a few core tenets of DevOps—holistic thinking, no silos, rapid useful feedback, and automation—that can be applied to reducing your cloud waste. Join Chris to learn why you should include continuous cost optimization in your DevOps processes. Automate cost control, reduce your cloud expenses, and make your life easier.
Transform Test Organizations for the New World of DevOpsTechWell
With the recent emergence of DevOps across the industry, testing organizations are being challenged to transform themselves significantly within a short period of time to stay meaningful within their organizations. It’s not easy to plan and approach these changes considering the way testing organizations have remained structured for ages. These challenges start from foundational organizational structures and can cut across leadership influence, competencies, tools strategy, infrastructure, and other dimensions. Sumit Kumar shares his experience assisting various organizations to overcome these challenges using an organized DevOps enablement framework. The framework includes radical restructuring, turning the tools strategy upside down, a multidimensional workforce enablement supported by infrastructure changes, redeveloped collaborations models, and more. From his real world experiences Sumit shares tips for approaching this journey and explains the roadmap for testing organizations to transform themselves to lead the quality in DevOps.
The Fourth Constraint in Project Delivery—LeadershipTechWell
All too often, the triple constraints—time, cost, and quality—are bandied about as if they are the be-all, end-all. While they are important, leadership—the fourth and larger underpinning constraint—influences the first three. Statistics on project success and failure abound, and these measurements are usually taken against the triple constraints. According to the Project Management Institute, only 53 percent of projects are completed within budget, and only 49 percent are completed on time. If so many projects overrun budget and are late, we can’t really say, “Good, fast, or cheap—pick two.” Rob Burkett talks about leadership at every level of a team. He shares his insights and stories gleaned from his years of IT and project management experience. Rob speaks to some of the glaring difficulties in the workplace in general and some specifically related to IT delivery and project management. Leave with a clearer understanding of how to communicate with teams and team members, and gain a better understanding of how you can be a leader—up and down your organization.
Resolve the Contradiction of Specialists within Agile TeamsTechWell
As teams grow, organizations often draw a distinction between feature teams, which deliver the visible business value to the user, and component teams, which manage shared work. Steve Berczuk says that this distinction can help organizations be more productive and scale effectively, but he recognizes that not all shared work fits into this model. Some work is best handled by “specialists,” that is people with unique skills. Although teams composed entirely of T-shaped people is ideal, certain skills are hard to come by and are used irregularly across an organization. Since these specialists often need to work closely with teams, rather than working from their own backlog, they don’t fit into the component team model. The use of shared resources presents challenges to the agile planning model. Steve Berczuk shares how teams such as those providing infrastructure services and specialists can fit into a feature+component team model, and how variations such as embedding specialists in a scrum team can both present process challenges and add significant value to both the team and the larger organization.
Pin the Tail on the Metric: A Field-Tested Agile GameTechWell
Metrics don’t have to be a necessary evil. If done right, metrics can help guide us to make better forward-looking decisions, rather than being used for simply managing or monitoring. They can help us identify trade-offs between options for what to do next versus punitive or worse, purely managerial measures. Steve Martin won’t be giving the Top Ten List of field-tested metrics you should use. Instead, in this interactive mini-workshop, he leads you through the critical thinking necessary for you to determine what is right for you to measure. First, Steve explores why you want to measure something—whether it’s for a team, a portfolio, or even an agile transformation. Next, he provides multiple real-life metrics examples to help drive home concepts behind characteristics of good and bad metrics. Finally, Steve shows how to run his field-tested agile game—Pin the Tail on the Metric. Take back this activity to help you guide metrics conversations at your organization.
Agile Performance Holarchy (APH)—A Model for Scaling Agile TeamsTechWell
A hierarchy is an organizational network that has a top and a bottom, and where position is determined by rank, importance, and value. A holarchy is a network that has no top or bottom and where each person’s value derives from his ability, rather than position. As more companies seek the benefits of agile, leaders need to build and sustain delivery capability while scaling agile without introducing unnecessary process and overhead. The Agile Performance Holarchy (APH) is an empirical model for scaling and sustaining agility while continuing to deliver great products. Jeff Dalton designed the APH by drawing from lessons learned observing and assessing hundreds of agile companies and teams. The APH helps implement a holarchy—a system composed of interacting organizational units called holons—centered on a series of performance circles that embody the behaviors of high performing agile organizations. Jeff describes how APH provides guidelines in the areas of leadership, values, teaming, visioning, governing, building, supporting, and engaging within an all-agile organization. Join Jeff to see what the APH is all about and how you can use it in your team and organization.
A Business-First Approach to DevOps ImplementationTechWell
DevOps is a cultural shift aimed at streamlining intergroup communication and improving operational efficiency for development and operations groups. Over time, inclusion of other IT groups under the DevOps umbrella has become the norm for many organizations. But even broadening the boundaries of DevOps, the conversation has been largely devoid of the business units’ place at the table. A common mistake organizations make while going through the DevOps transformation is drawing a line at the IT boundary. If that occurs, a larger, more inclusive silo within the organization is created, operating in an informational vacuum and causing operational inefficiency and goal misalignment. Sharing his experiences working on both sides of the fence, Leon Fayer describes the importance of including business units in order to align technology decisions with business goals. Leon discusses inclusion of business units in existing agile processes, benefits of cross-departmental monitoring, and a business-first approach to technology decisions.
Databases in a Continuous Integration/Delivery ProcessTechWell
DevOps is transforming software development with many organizations adopting lean development practices, implementing continuous integration (CI), and performing regular continuous deployment (CD) to their production environments. However, the database is largely ignored and often seen as a bottleneck in the DevOps process. Steve Jones discusses the challenges of database development and why many developers find the database to be an impediment to the CD process. Steve shares the techniques you can use to fit a database into the DevOps process. Learn how to store database code in a version control system, and the differences between that and application code. Steve demonstrates a CI process with SQL code and uses automated testing frameworks to check the code. Steve then shows how automated releases with manual gates can reduce the stress and risk of database deployments while ensuring consistent, reliable, repeatable releases to QA, UAT, and production.
Mobile Testing: What—and What Not—to AutomateTechWell
Organizations are moving rapidly into mobile technology, which has significantly increased the demand for testing of mobile applications. David Dangs says testers naturally are turning to automation to help ease the workload, increase potential test coverage, and improve testing efficiency. But should you try to automate all things mobile? Unfortunately, the answer is not always clear. Mobile has its own set of complications, compounded by a wide variety of devices and OS platforms. Join David to learn what mobile testing activities are ripe for automation—and those items best left to manual efforts. He describes the various considerations for automating each type of mobile application: mobile web, native app, and hybrid applications. David also covers device-level testing, types of testing, available automation tools, and recommendations for automation effectiveness. Finally, based on his years of mobile testing experience, David provides some tips and tricks to approach mobile automation. Leave with a clear plan for automating your mobile applications.
Cultural Intelligence: A Key Skill for SuccessTechWell
Diversity is becoming the norm in everyday life. However, introducing global delivery models without a proper understanding of intercultural differences can lead to difficulty, frustration, and reduced productivity. Priyanka Sharma and Thena Barry say that in our diverse world, we need teams with people who can cross these boundaries, communicate effectively, and build the diverse networks necessary to avoid problems. We need to learn about cultural intelligence (CI) and cultural quotient (CQ). CI is the ability to relate and work effectively across cultures. CQ is the cognitive, motivational, and behavioral capacity to understand and respond to beliefs, values, attitudes, and behaviors of individuals and groups. Together, CI and CQ can help us build behavioral capacities that aid motivation, behavior, and productivity in teams as well as individuals. Priyanka and Thena show how to build a more culturally intelligent place with tools and techniques from Leading with Cultural Intelligence, as well as content from the Hofstede cultural model. In addition, they illustrate the model with real-life experiences and demonstrate how they adapted in similar circumstances.
Turn the Lights On: A Power Utility Company's Agile TransformationTechWell
Why would a century-old utility with no direct competitors take on the challenge of transforming its entire IT application organization to an agile methodology? In an increasingly interconnected world, the expectations of customers continue to evolve. From smart meters to smart phones, IoT is creating a crisis point for industries not accustomed to rapid change. Glen Morris explains that pizzas can be tracked by the minute and packages at every stop, and customers now expect this same customer service model should exist for all industries—including power. Glen examines how to create momentum and transform non-IT-focused industries to an agile model. If you are struggling with gaining traction in your pursuit of agile within your business, Glen gives you concrete, practical experiences to leverage in your pursuit. Finally, he communicates how to gain buy-in from business partners who have no idea or concern about agile or its methodologies. If your business partners look at you with amusement when you mention the need for a dedicated Product Owner, join Glen as he walks you through the approaches to overcoming agile skepticism.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Monitoring Java Application Security with JDK Tools and JFR Events
Essential Test Management and Planning
1. TF
AM Tutorial
10/14/2014 8:30:00 AM
"Essential Test Management and
Planning"
Presented by:
Rick Craig
Software Quality Engineering
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888-268-8770 ∙ 904-278-0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com
2. Rick Craig
Software Quality Engineering
A consultant, lecturer, author, and test manager, Rick Craig has led numerous teams of testers
on both large and small projects. In his thirty years of consulting worldwide, Rick has advised
and supported a diverse group of organizations on many testing and test management issues.
From large insurance providers and telecommunications companies to smaller software
services companies, he has mentored senior software managers and helped test teams
improve their effectiveness. Rick is coauthor of Systematic Software Testingand is a frequent
speaker at testing conferences, including every STAR conference since its inception in 1992.