1. WALTER WHITAKER
Objective
To bring my 18 years of experience and expertise to an organization that desires a disruptive agent of change preparing the
organization to excel in an ever-changing and challenging environment. With a background in software development, quality
assurance, project management and team leadership, I bring a wealth of knowledge utilizing both technical and soft skills. I have the
ability to mentor teams, empower leaders and communicate strategic vision across an organization. Motivating individuals, peers and
teams for strategic change, I transform IT into a competitive advantage for the organization.
PROFESSIONAL SUMMARY
• 18 years of IT experience concentrated in QA Test Management, Test Automation and Team Management.
• 10 years experience performing as test lead over multiple project
• Experience implementing and managing new and existing teams
• 10 years Experience with Agile development
• Thorough understanding of the Software Development Life Cycle, with a background in development and certification in Project
Management.
• 2 years experience leading IT wide Strategic initiatives
PROFESSIONAL EXPERIENCE
World Wide Technology
Team Lead (12/14 – Present… Perform as Team Lead of QA and leader of QA within WWT IT department)
• Created and presented strategic QA direction for organization.
• Hired, mentored, evaluated and directed a team of direct reports consisting of automation and performance testers.
• Acted as lead test automation Architect for all automation and test management frameworks.
• Hosted and facilitated Testing center of Excellence.
• Facilitated ideation sessions on test automation and QA strategic direction.
• Performed and Implemented NTP for Test management system
• Integrated HPQC with Service Now allowing cross communication of stories, requirements, defects, test coverage and test status.
• Integrated Test automation into CI environment (Jenkins) and test management system
• Tools/Languages: Selenium, Protractor, Jenkins, GIT, HPE UFT, HPE ALM, TaskTop, HPE LoadRunner, Jmeter, AVA, Frisby, Super
Test. Java, Ruby, Python, JavaScript
World Wide Technology
Test Manager (12/14-12/15 Performed as overall test manager for R12 project)
• Test manager for yearlong project to perform a major upgrade for an Oracle ERP system.
• Coordinated all test teams on project, consisting of 5 core teams and numerous peripheral apps teams. At peak of project had well over
100 participants testing.
• I presented test strategy, test plan, test schedule to entire organization.
• Administered kickoff and closing for every testing phase during the project.
• Coordinated and oversaw the creation and loading of over 10,000 test cases.
• Facilitated daily progress, defect and status meetings for entire project.
• Project was completed on time and with high level of quality.
World Wide Technology
QA Lead (11/13-12/14 Performed as QA on Qsys project helping define how automated GUI testing could work at WWT)
Angular web application
• Performed as test lead defining how QA could be applied to a project at WWT
• Trained team on how to write functional and regression test cases
• Created Automated framework using Selenium Webdriver
• Implemented automated test in CI environment
UniGroup, Inc., St. Louis, MO
QA LEAD (12/06 – 11/13) - Perform as QA Lead for several projects concurrently GMM, SAM, PRISM, ILEADS, Quotes2Go, Quotes2Go
Apple IOS Ipad wireless application
• Quotes2Go - JavaEE, Ajax, hibernate, spring, application utilizing DB2 database. Performed as Test Lead for web application with 11 full
time developers and 2 full time QA resources. In 2012 Unigroup Ranked 12th
on Information 500 list as a result of this project.
(http://www.informationweek.com/iw500/2012/top250)
• Quotes2Go handheld/wireless- Performed as QA test lead for mission critical, time sensitive, bleeding edge project. Application was
required to run flawlessly and with high performance on a variety of handheld devices. This required certifying that data would never be
lost if online connection was lost ensuring that offline database could store, update and then upload critical data with perfect reliability and
high performance. Successfully tested two independent handheld applications. The first based on HTML 5 Web kit. The second based
on Apple IOS IPAD.
• SAM – Performed as a Test lead for JavaEE, Ajax, hibernate, spring application at peak containing 9 full time developers, 2 full time
Business Analysts and 3 full time testers. Using a set of Selenium automated tests, SAM with over 1.35 million lines of code, can be fully
regression tested in a couple hours. Gained trust of developers and project managers giving credibility to QA organization as a whole.
This project was awarded “The 2008 CIO 100 Winners: Creating Business Value with Technology Innovation” by CIO magazine.
• Quality Center – Performed duty as admin and subject matter expert for Quality Center 9.2. This included the initial installation of Quality
Center as well as all subsequent updates and upgrades. Currently, Quality Center hosts over 30 different projects. Installation is based
on JBOS web server with Microsoft SQL Server. A full database migration has been performed as well as a couple QC version updates.
Recently upgraded Quality Center 9,2 to ALM 11 (new version of Quality Center)
• MoveIncluded - JavaEE, Ajax, hibernate, spring, application utilizing DB2 database – Performed as developer. Used Eclipse, RAD
/Websphere to add new functionality requiring the editing of front end, controller and DTO. This required making a change to a small size
external web application, send changes to QA and then deploying changes to production. www.moveincluded.com

2. Ajilon Consulting, St. Louis, MO
SENIOR AUTOMATION ARCHITECT on assignment to Anheuser-Busch (01/06 – 11/06) - Designed and implemented automated
framework for A-B Mobility Handheld Devices
• Created automated test cases using Rational Robot
• Implemented Rational Robot Automated Framework
• Created tests that were data and keyword-driven which allowed manual tester to change automated tests on the fly without previous
programming experience
SENIOR QA PERFORMANCE ANALYST on assignment to Anheuser-Busch (05/06 – 12/05) - Implemented automated performance test
for A-B Mobility Handheld Devices
• Created automated scripts using Rational Robot in order to test the performance of Mobile Handheld Devices using A-B Mobility
SENIOR QA ANALYST on assignment to Anheuser-Busch (05/04 – 05/05) - A-B Mobility ISV Route Accounting Software Certification
Project
• Performed as test analyst
• Automated certification test cases using Rational Robot
• Created project plan that met the unique requirements of A-B Mobility
QA TEST LEAD on assignment to Anheuser-Busch (10/02 - 05/04) - SMART - Sales, Marketing, and Retail Tool
• Performed as test lead
• Designed and implemented QA process for a large project with 8 developers
• Directed and mentored 3 test analysts
• Automated regression tests using WinRunner
• Performed as Release Manager, which included administering Source Safe and creating builds with Wise for Windows Installer
QA Test Lead, on assignment to Anheuser-Busch (4/02 - 10/02) - CRM Offshore Software Development Project
• Created test plan
• Designed and implemented test cases for Integrated System, System and User Acceptance Testing
• Directed 5 part-time test analysts
• Managed defect tracking in Test Director
• Reported defects to Project Manager on a weekly basis
• Performed weekly defect resolution with an independent offshore software development company
• Created automated test scripts using WinRunner
• Performed Load/Stress Testing
• Performed as Business Analyst, documenting and transforming user process into software design requirements
• Status of project before starting: Project was 2 years behind schedule with 2 failed software implementations. Status of project after
starting: Project was implemented successfully on agreed launch date without any major issues.
QA Test Lead (test case design) on assignment to Anheuser-Busch, (10/01 - 3/02) - BudNet Application
• Performed QA mentoring to a development group who had not used good QA practices in previous development iterations
• Required testing a secure file transfer system which was implemented using C++ applications, IBM MQseries, Oracle Database, IISA Web
server LDAP and SSL
• Developed automated test scripts where benefit was justified
• Provided QA assistance through the entire software development life cycle, from proof of concept to user acceptance testing, and to the
creation of regression tests for system administration
• Provided QA assistance to developers during code review process
• Designed and implemented test cases for Unit, Integrated System and System Testing
• Set up and certified test environment including the configuration of Oracle database, LDAP, IBM MQSeries and Mainframe
• Created process flow diagrams, data modeling and flowchart diagrams
Bank of America, Dallas, TX
SYSTEMS ANALYST/SYSTEMS ENGINEER/QA TESTER (11/98 – 08/01) - Global Corporate Investment Banking Systems Analyst
• Designed and submitted test plans for enterprise-wide applications
• Designed and implemented automated test scripts for enterprise-wide applications
• Packaged, tested, and implemented applications for Global Corporate Investment Banking Division
• Used packaging software such as WinINSTALL, Tivoli, and Wise for Windows Installer to image software enabling enterprise-wide
automated distribution
• Coded scripts to modify and install packages using WinBatch and VB Script
• Planned, implemented, and maintained Production Test Lab for Dallas office, building an NT multi-processor server using a RAID 5 disk
array and creating a domain and infrastructure separate from the production network
EDUCATION
University of Texas at Arlington 1993 – 1998: Bachelors of Business Administration (Computer Information Systems)
TRAINING/SEMINARS
• Project Management certificate (Washington University-CAIT)
• Project Management Fundamentals, Project Leadership and Team Motivation, Applied Project Management Mastery, Effective
Communication, Intermediate Java Programming (Washington University, St. Louis, MO)
• Test Process Management, Test Process Measurements and Improvements, Building and Managing a Test Team (IIST)
• Selenium Webdriver/Framework training – junit, testng, pagefactory, maven
• Cisco - Academy 1 and 2 (Bank of America-DCCC)
AWARDS/RECOGNITION
• Performance Award – only IT employee to receive bonus for outstanding performance during the 2oo8 calendar year. (UniGroup)
• QA Lead on project recognized by CIO Magazine “The 2008 CIO 100 Winners: Creating Business Value with Technology Innovation”
http://www.cio.com/cio100/detail/1885 (UniGroup)

3. • “Certificate of Achievement” presented by Marketing Director for outstanding performance and lasting contribution (Anheuser-Busch)
• Eagle Scout (BSA)
• In 2012 Unigroup was ranked 12th
overall in Informationweek 500 Innovators. Unigroup was #1 in category beating out Federal Express