This document contains an IT competency test with multiple choice and short answer questions covering topics like computer hardware, software, data, information, security, networks, and application support. The test has three parts: true/false questions, multiple choice questions, and short answer questions. Some of the questions ask about the purpose of application support roles, parts of a computer like RAM and output devices, security policies, where data is stored temporarily, why sharing copyrighted files without permission is unethical, tools that allow information input/processing/output, and the best way to collect detailed information for an IT training needs assessment.

1. Ethiopian Electric Power competency test for IT
Part I: True or False - 6%
1) The purpose of an application support role, including an Application Administrator, is to
provide the day-to-day responsibility for an application once it has been put into production.
2) System software is a computer software package that performs a specific function directly
for an end user or, in some cases, for another application.
3) RAM in a computer isn’t of the factors that affect the speed of a computer.
4) Data is information that has been translated into a form that is efficient for movement or
processing.
5) High-level language is not a formal language used in communication with a computer the
same as computer language.
6) When information is entered into and stored in a computer, it is generally referred to as data.
and after processing such as formatting and printing - output data can again be perceived as
information
Part II: Choice - 11%
7) Parts of a computer that allow the user to see or hear information that comes out from the
computer?
A) Operating system
B) Output Device
C) Software
D) Input device
8) security policy defines
A) When users cannot log in to their computer
B) What user can and cannot do with their computer
C) How the user should install their own software
D) How complex user password should be
9) It stores data in temporary which helps in processing.
A) Hard disk
B) ROM
C) RAM
D) Memory
10) Why is it unethical to share copyrighted files with your friends?
A) It is not unethical, because it is legal
B) It is un ethical because the file are being given for free
C) Sharing copyrighted files without permission breaks copyright laws.
D) It is not unethical, because the files are being given for free.
11) An electronic tool that allows information to be input, processed, and output
A) Computer
B) Mother board

2. C) Operating system
D) All
12) You are responsible for managing accounts and access to resource for members of your
group. A user in your group leaves the company and you expect to replacement for that
employee in a few days. The action to do with the previous user’s account
A) Delete the old user account and create and account for the new user
B) Change the password for the account and give the new password to the new user
C) Disable the old user account renames the user account by using the replacement’s
name, and configures the account to require a new password the next time the user
logs on. Then enable the account when the replacement arrives.
D) Lock the old user account, rename the user account by using the replacement name
and configure the account to require a new password the next time the user logs on.
Then enables the account when the replacement arrives.
13) What is Application Support?
A) It Disables the IT processes needed to run a successful business.
B) a service that ensures the operational processes in a business run smoothly and
enables users to conduct their business
C) It is not available to both internal and external stakeholders of an organization.
D) All are can be the answer.
14) Assume you were working a project on IT training need assessment. The best way of
collecting detailed information?
A) Questioner
B) Interview
C) Observation
D) Research
15) One security method is encryption. But encryption does nothing to keep digital pests and
hackers out. To accomplish this goal we need
A) Bridge
B) Firewall
C) Hubs
D) Router
16) Which part of the computer is directly involved in executing the instructions of the
computer program
A) The main storage
B) The secondary storage
C) The processor
D) A & B
17) Which One is true
A) Data is a collection of facts
B) Information depends on data.

3. C) Data is unorganized, while information is structured or organized
D) All are answers
Part III: Give Short answer - 8%
18) A_____________ is an electronic device that manipulates information, or data. It has the
ability to store, retrieve, and process data.
19) The ____________ is a set of operations that runs the application for the user.
20) Write at least three basic functions of computer?
i.
ii.
iii.
21) What is computer network? Explain briefly?